SAP Customer Success Profile | Utilities | AES Eletropaulo

How does a utility with a long-standing relationship with SAP transform its IT infrastructure to become a process-driven enterprise? And how is this accomplished with the least disruption to operations? For AES Eletropaulo, the answer was to leverage SAP expertise and develop critical procedures for change management. The firm engaged experts from SAP® Consulting to help measure change impact and improve IT controls for testing and documentation.

AES Eletropaulo: Managing Change While Transforming Business into a Process-Driven Organization

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SAP Customer Success Profile | Utilities | AES Eletropaulo

Managing change while transforming processesSAP experts and SAP® Solution Manager show the way

“As a result of the partnership with the Business Transformation Services group of SAP Consulting and the integration of ARIS Business Architect & Designer and SAP Solution Manager, we can now measure and document the impact each decision has on our processes.”Wesley Oliveira, IT Analyst, IT Planning Management, AES Eletropaulo

CompanyAES Eletropaulo

HeadquartersSão Paulo, Brazil

IndustryUtilities – electricity

Products and ServicesElectrical power

Employees10,000

Web Sitewww.aeseletropaulo.com.br

Objectives • Define a clear vision for creating a process-driven approach across the entire organization, supported by the company’s IT team

• Establish better governance of IT projects through improved documentation and well- structured test plans

• Develop a tool to support change management and clarify the risks and impact of changes on business processes

Why SAP • Previous positive experience working with SAP consultants on strategy

• Trust in the SAP experts’ creativity for solving problems and achieving goals

• Unique understanding and solid knowledge of the integration and functionality of ARIS Business Architect & Designer software and the SAP® Solu-tion Manager application management solution

Benefits • Gained the opportunity to measure the impact of change on business processes and improved controls for IT testing and documentation

• Successfully integrated ARIS Business Architect & Designer and SAP Solution Manager, enabling IT teams to support key users of business processes

• Used SAP Solution Manager to help define a single, secure way to parameterize processes in the SAP systems

Future plans • Possibility of expanding application lifecycle management and testing for quality

• Establishment of governance and change management for SAP systems

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