Aerie Inspection Manual

40
AMERICAN EAGLE OUTFITTERS ae.com Page 1 of 40 American Eagle Outfitters Aerie Inspection Manual Prepared by Intertek Labtest, Hong Kong Date: Sep 15, 2007 Revision 2

description

inspection Manual

Transcript of Aerie Inspection Manual

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 1 of 40

American Eagle Outfitters

Aerie Inspection Manual

Prepared by

Intertek Labtest, Hong Kong

Date: Sep 15, 2007 Revision 2

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 2 of 40

Table of Content – Garment Inspection

Quality Assurance Inspection 3 Introduction Of Intertek 3 Inspection Services Offered 4 How To Initiate Inspection Service With Intertek

Final Random Inspection (Fri) a) Inspection Criteria b) Extra On-Site Checking c) Size Measurement Check For Garment d) Defect Classification Definition e) Location Of Defects (Zones)

Random Sampling Method Acceptable Quality Level (AQL – 2.5)

4 4 5 5 5 6 7 8 8

Communication & Procedure 9 Contact And Communication 9 Initiating An Inspection 9 Lead Time To Arrange The Inspection 9 Product Availability 9 Results And Reporting 10 Certification 10

Cost Of Resource Audit & Inspection Services 10 Appendix I – Inspection Request Form 11 Appendix II – Defect Checklist 12 Appendix III – Final Random Inspection Report Form 21 Intertek Global Contact List 29

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 3 of 40

Quality Assurance Inspection Our goal is to provide to our customer a high quality product that meets or exceeds their quality expectation. American Eagles Outfitters maintains quality assurance staff to assist in the selection and development of manufacturers who manufacture products according to American Eagles Outfitters standards and who meet American Eagles Outfitters sourcing policy, principles and guidelines. This field function is also responsible for assisting in starting up new production, monitoring production as it is being made, and communicating with the Buyers and production representatives their findings. American Eagles Outfitters has developed the following general quality assurance and inspection procedures in accordance with the corporation’s commitment to quality and safety. All quality assurance representatives of agents and suppliers are required to follow these procedures for all American Eagles Outfitters purchase orders. Introduction of Intertek Labtest is a global market leader in testing and inspection services for textiles, footwear, accessories other consumer products. Products undergo test and inspection programs against safety, regulatory, quality and performance standards, and increasingly, certified to customers’ own operating standards.

Labtest has gained an uncompromised reputation for accuracy, integrity and confidentiality and, as a result, Labtest now serves as a long term partner with American Eagle Outfitters and a wide range of manufacturers, and importers around the world.

As products are increasingly sourced from developing countries, Labtest’s global network allows test services to be provided near manufacturing sites or customers’ buying offices. In addition, Labtest's rapid response times gives customers the ability to move quickly enough to meet changing regulations and industry standards.

The aim of our services is to reduce and eliminate as many of AEO’s importing risks in accepting defective merchandise. Through our on-site inspection, Intertek will monitor the correct fulfillment of AEO Purchase Orders and assure that the merchandise evaluated meets all specific requirements. Meanwhile, Intertek is offering whole range of inspection services to our worldwide clients. Our services include:

During Production Inspection

Final Random Inspection

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 4 of 40

Inspection Services Offered:

During Production Inspection (DPI):

During the early stages of production, AEO may advice Intertek to randomly inspects the first production batch of the product for possible defects. If any should occur, Intertek will identify the deviation and provide advice on the corrective measures that are necessary to ensure a uniform batch and a quality product.

Final Random Pre-Shipment Inspection (FRI):

As third party inspection service provider, Intertek will conducts a Final Random Inspection when goods are packed and ready for shipment on behalf of AEO. Intertek will verify that the shipments conform to the description as it appears in the contract. Intertek works according to conventional statistical sampling procedures, such as ANSI/ASQC Z1.4 (MIL-STD-105E) or AEO’s individual product standard requirements.

How to Initiate the Inspection Service with Intertek

Final Random Inspection (FRI)

Intertek will make the necessary arrangements with AEO supplier in order to perform services. Intertek requests AE suppliers that it is their job to arrange a proper environment and labor for inspection. Test equipment/facilities should be available to enable Intertek staff to properly evaluate function, performance, and overall compliance with specifications at the time and place of inspection. Should Intertek inspector(s) arrive at the location and find the inspection conditions unsuitable to carry out a proper physical inspection or, where necessary equipment for testing is not available, then our inspectors may decide to draw samples for further checking and/or testing in Intertek premises if practical. Intertek inspectors will arrive when goods are at least 80% completed, packed and marked. At this time a random sample of cartons will be selected from the whole consignments are per our standard procedure. To ensure AE suppliers do not abuse the requirement of goods availability %, it is recommended that AE suppliers should be instructed to target 100% of packed goods available for inspection.

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 5 of 40

i) Inspection Criteria

Inspection normally entails visual and manual examination for criteria such as:

• Style • Shipping Mark • Color • Dimension • Workmanship • Quantity Available • Packaging • Assortment

ii) Extra on-site Checking

Depending on the product nature and function, some of the following extra checking will be performed during inspection:

• Function Check • *Unit Weight Check • Color Comparison (by grey scale) • *Metal Detection(if requested) • Bar Code Check (5 samples)

*on-spot checking apply only with adequate set up/machinery provided by factory. iii) Size measurement check for garment:

1. One piece from each size will be measured for all given specifications covering all the colours. 2. Additional 10% Garments from Sample size will be measured for Critical Measurements.

Critical Points For Top:

Neck Drop Neck width / circumference Sleeve length Garment length (HPS / Center back) Chest Sweep Across shoulders Sleeve opening Armhole Across Front Across Back

Critical Points For Bottom:

• Waist relaxed • Inseam • Outseam • Front rise • Back rise • High hip • Low hip • Thigh • Leg opening • Sweep

Critical Points For Bra:

• Top Back (both sides) • Bottom Back (both sides) • Cup Neckline • Cup Armhole • Gore Width • Gore Height • Bottom Hook-Up • Wire Channel Length

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 6 of 40

• Across Cup Length • Across Cup Width

Critical Points For Panties / brief: • Waist width • Side seam height • Front panty width • Leg opening (both side) • Back panty width • Front crotch width • Front rise • Back crotch width • Back rise • Crotch liner length • Side string length on thongs •

Note: All panties & brief, Top Back and Bottom Back need to measure both sides to ensure the asymmetrical shape of goods. And the findings need to be recorded on the measurement chart to well identify the difference. Either one or both sides of findings out of the tolerance, it would be treat as one defective point against measurement audit.

3. Out of tolerance measurements will be encircled.

4. The total found on encircled measurement points will be counted against AQL 2.5, will

follow the allowance on selected sample size, adopted those out of tolerance measurement points on the Measurement Audit.

Eg. Shipment Quantity: 5000 Pieces Sample Size: 200 Pieces Total Sizes: 08 Total Colours: 05 Total Number of Measurement Points: 14 Critical Measurement Points: 06 Number of Pieces measured for all the 14 Measurement Points: 08 Pcs (Covering all 05 colours) Additional 10% pieces measured for Critical Points: 20 Pcs Total Points Measured = (08 x 14) + (20 x 06) = 232 Points Hence AQL 2.5 for a sample size 200 will be used to determine whether Measurements are Conformed or Not Conformed. allowance for sample size 200 pcs : 10 Out of Tolerance Points > 10 ~ Measurements Not Conformed. Out of Tolerance Points </= 10 ~ Measurements Conformed.

iv) Defect Classification Definition

Critical Defects - A defect that fails to meet mandatory regulations and/or affects the

safety of the consumer.

Major Defects - A defect which will likely result in product failure, reduction of

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 7 of 40

product usability, or render the product to be not sellable.

Minor Defects - A defect not likely to reduce the usability of the product, but likely to reduce the saleability or a discrepancy from the established acceptable limit.

In case where the major and minor defects classification category is ambiguous, the Intertek Testing Services executing office will send the defect inspection sample to American Eagle Outfitters directly for decision. Alternatively, Intertek will take digital photos on defective and have it sent to you by email for your reference. *(Please find the checking list for Garment Inspections from Appendix – II Page # 15) Location of defects (zones) The impact of a fault definition (major or minor) may depend on the location within the garment. The diagram below is a guide that illustrates the obvious and less-obvious zones, which should be used in conjunction with the final inspection checklist to assist in defining the fault. Zone A – obvious location • Whole front area • Top 2/3rds of back area • Top sleeve area Zone B – less-obvious location • Under sleeve area • Lower 1/3rd of back area

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 8 of 40

Random Sampling Method

ANSI/ASQC Z1.4 (MIL-STD-105E) is the most widely accepted method of sampling by attributes and is based on the mathematical theory of probability. ANSI/ASQC Z1.4 (MIL-STD-105E) provides specific criteria for acceptance or rejection of a shipment/lot based on the number of defects found, and provides a fair assessment of product quality which is fair to both the supplier and buyer.

Unless otherwise instructed, for FRI, Intertek will normally use:

ANSI/ASQC Z1.4 (MIL-STD-105E) Single Sampling Plan Normal,Level-II Acceptable Quality Level (AQL – 2.5):

The designated value of defects, expressed as a percentage by the particular sampling procedure and level used, will identify what the buyer will normally accept in the majority of cases. Different AQLs may be designed for different defect classifications - Major and Minor.

In general, Intertek will use AQL 2.5 for major defects. * 3 garments with 1 minor defect on each will treated as 1 Major defective.

ANSI/ASQC Z1.4 (MIL-STD-105E)

Single Sampling Plans, Normal Inspection Level II

Inspection Standard: ANSI/ASQC Z1.4

Single Sampling Plans for Normal Inspection General Inspection Level II

Lot Size Sample Size Max. No. Defective Units Allowed

2.5 151 - 280 32 2 281 - 500 50 3 501 - 1,200 80 5 1,201 - 3,200 125 7 3,201 - 10,000 200 10 10,001 - 35,000 315 14 35,001 - 150,000 500 21

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 9 of 40

Communication & Procedure

I. Contact and Communication The local relevant Intertek offices will handle inspection arrangement. For HK and China inspections, Intertek Shenzhen will be the only contact point. All communications are conducted in English. II. Initiating an Inspection To expedite an inspection, Intertek Testing Services requires the following:

1. Copy of Purchase Order showing: Merchandise Description

Ordered Quantity Assortment instruction Shipping marks

2. Other Inspection reference including: Reference Sample(s) Product Specifications Instruction Manual Packaging & Packing Instruction Supplier & Factory Contact Details

III. Lead time to Arrange an Inspection

Inspection booking should be made at least10 -14 working days prior to the scheduled date of inspection in general. And 4 working days (for Guangdong Province) or 10 working days (outside Guangdong Province). If air traveling is required, at least 10 working days’ notice is needed. To initiate an inspection, Intertek requires Purchase Order, reference sample, specification, packing details, factory information as inspection materials. Appropriate equipment/facilities and worker in assisting packing and unpacking of items are needed.

IV. Product Availability

Intertek inspectors will proceed an inspection when the consignment is 100% produced with at least 80% packed and marked. At this time a random sample of cartons will be selected from the whole consignments as per our standard procedure. To ensure your suppliers do not abuse the requirement of goods availability %, it is recommended that your suppliers should be instructed to target 100% of packed goods available for inspection.

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 10 of 40

V. Result and Reporting

Inspection reports shall be emailed to American Eagle Outfitters and copy to the vendor on the next working day after the inspection. Unless requested, no hard copy inspection report will be submitted in order to minimize paper consumption and save the planet. *(Please find the report format from Appendix – III Page # 33.) VI. Certification After inspection report is emailed to you, you can make a shipment decision according to our findings. You can make shipment decision based on our inspection report. Simply by send us a written instruction, Intertek can issue an Inspection Certificate to your supplier. Once we receive supplier’s Inspection Certificate Requisition Form, Intertek will issue Inspection Certification in 2 working days. Supplier should arrange courier or collect it personally. This service is a value-added service. No additional cost will be charged.

Cost of Resource Audit & Inspection Services

Minimum Charge: Manday rate

Minimum manday rate for Asia Pacific, is US$ 220.00 For Latin America and Mexico is US $ 340.00

For Brazil and Europe is US $ 475.00 For US, Canada US $ 600.00

Overtime Charge:

Although unusual, Intertek may be asked to work overtime under special situations. Our charge for overtime outside normal working hours will be US$35.00 per man hour. Arrangement to do inspections on Sunday and public holidays can be made on request.

Other Expenses:

Travel costs, faxes, sample mailing and other necessary miscellaneous expenses will be charged.

Abortive Inspection:

In the event of an abortive inspection visit, the charge will be minimum manday fee plus travel. Re-Inspection:

The AEO vendors or his designated contracting entity remains responsible to Intertek for the payment of re-inspection costs.

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 11 of 40

Appendix I (Requisition From)

Inspection Request Form To : (ph: ) (Fax: )

1. Make appointments with at least 10 working days in advance. 2. Follow - up your appointment by phone call to ensure that we have received your message. 3. e mail this form for all amendments made. 4. Any late cancellation in inspection booking with notice not more than 1 working day before inspection

taking place will incur a a charge for 1 manday.

From (Name of the company): Contact Person: Tel No.: Fax No.: We would like to inform you that the following goods will be ready for inspection with details as follows. a) Name of Vendor: b) Item Name: Quantity: P.O. No. Item # c) Inspection Date: Time: AM/PMd) Inspection Location: Factory Name: Address: Contact Person in Factory: Tel No.: Fax: e) Attachment: f) Is this the re-inspection of the previous rejected lot? Yes No If yes, state the previous inspection report No.: dated

______________________________________________________________________________

Date of Requisition : ____________________ _______________________________ Supplier/Factory Signature

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 12 of 40

Appendix II

(Defect Checklist)

PART I : General defect in apparel manufacture A) Fabric B) Accessories C) Workmanship and appearance D) Packaging and presentation

PART II : Common defect in specific items A) Knitted T-shirt B) Bra C) Brief / Panty

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 13 of 40

Part I General defect in apparel manufacture Details of Defective : Critical Major Minor

- Use of monofilament sewing thread that will hurt customer’s skin

X - -

- No warning clause on polybag if require X - -

- Any sharp point/sharp edge on accessories X - -

- Loose stud/button/rivet or trim on babywear X - -

- Infestation of live insect X - -

- Not bilingual (French and English) fiber content for Canada market

X - -

- Polybag thickness less than 0.038 mm X - -

- Needle detected X - -

A) Fabric

- Fabric flaw / run more than 1/2" at obvious part of a garment (depends on size)

- X X

- Fabric flaw / run more than 1" at non-obvious part of a garment (depends on size)

- X X

- Hole (any size other than pinhole) - X -

- Wrong or slanted grain line - X -

- Neps /pills on surface (depends on density) - X X

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 14 of 40

Critical Major Minor

- Colour shade difference within same garment (depends on obviousness)

- X X

- Printing fault (depends on obviousness) - X X

- Barrenness on knitted fabric (depends on obviousness)

- X X

- Permanent crease mark - X -

B) Accessories - Any missing accessory - X X

- Dimension, colour, art work or content not as specified

- X X

- Button inside out - X -

- Button marking not removed - X -

- Damaged button (depends on seriousness) - X X

- Rusted stud, snap, rivet, buckle, zipper, hook & bar - X X

- Paint peel off on stud, snap and buckle (depends on obviousness)

- X X

- Button and buttonhole not aligned cause bulge (depends on obviousness)

- X X

- Buttonhole too small to allow button to pass Through

- X -

- Uncut / partially cut buttonhole - X X

- Ragged edges at buttonhole - - X

- Broken buttonhole stitches - X -

- Button thread easily pulled out - - X

- Wordings upside down on button / snap - X X

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 15 of 40

Critical Major Minor

- Gap at zip top / end (depends on size) - X X

- Incomplete adhesive on interlining - X X

- Illegible information on accessory - X X

- Strike through/back from adhesive interlining - X X

- Fusing bubbles/Wrinkled fuse on interlining - X X

- Sparse embroidery - X -

- Wrong way insertion of belt - - X

- Insecure shoulder pad attached - - X

B) Workmanship and appearance ***Stitch and seam Critical Major Minor

- Irregular stitch density - X X

- Loose / tight stitches - - X

- Crooked stitches (depends on size) - X X

- Skipped stitches on lockstitching (depends on size) - X -

- Skipped stitches on chainstitching - X -

- Broken stitches on lockstitching (depends on size and location)

- X X

- Broken stitches on chainstitch (any size) - X -

- Run-off stitches (depends on size) - X X

- Blind stitching visible (depends on obviousness) - X X

- Undulated stitches - - X

- Snarled stitches - - X

- Needle cutting - X -

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 16 of 40

Critical Major Minor

- Seam grin exposed - - X

- Insufficient seam allowance 3/8" (or below specified)

- X X

- Unwanted pleat - X X

- Seam slippage - X -

- Puckered seam (depends on obviousness) - X X

- Open seam (any size) - X -

- Cracked seam - X -

- Seam not fully opened before stitching - X X

- Underply seam visible (depends on obviousness) - X X

- Abrasion feed mark (depends on obviousness) - X X

- Uncut thread ends 1" or more (depends on obviousness)

- - X

***Assembling Critical Major Minor

- Mismatched stripes, checks or prints over 1/4" - X -

- Asymmetric collar (depends on obviousness) - X X

- Uneven collar point ¼" (depends on length) - X X

- Facings pulling - X X

- Uneven sleeve length 1/2" or more - X -

- Uneven leg length (depends on obviousness) - X X

- High/low pockets 1/4" or more - X -

- Pocket not smooth / squared (depends on obviousness)

- X X

- Pocket flap not centered over pocket 1/4" (depend on length)

- X X

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 17 of 40

Critical Major Minor

- Misalignment of cuff / neck 1/4" (depends on length)

- X X

- Uneven hem line - - X

***Washing Critical Major Minor

- Different lots of shade - X -

- Uneven washing effect - X -

- Streaky mark - X -

- Pills / Hairy on garment surface (depends on density)

- X X

- Broken collar / Cuff and Hem (depends on size) - X X

- Sand on garment surface - X -

- Rocks inside pockets - X -

- Different washing effect (if specified) - X -

- Mildew or heavily odor garment - X -

***Pressing Critical Major Minor

- Wrinkle (depends on obviousness) - X X

- Wet - X -

- Seam not fully pressed open - - X

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 18 of 40

Critical Major Minor

- Crease mark (depends on seriousness) - X X

- Burn mark - X X

- Water spot (depends on obviousness) - X X

- Colour stain (depends on obviousness) - X X

- Oil stain (depends on obviousness) - X X

- Melt - X -

- Glazed / Scorched mark (depends on obviousness) - X X

- Pleated press - X X

- Zip / button mark made by improper pressing - - X

- Ring from cleaning gun - X -

***Fitting Critical Major Minor

- Sway front / back - X -

- Sloping shoulder - X -

- Large ,hollow ,high or low bust point - X -

- Thigh bulge - X -

- Lining exposed - X -

- Tight lining - X -

- Twisted body / sleeve / leg - X -

- Slanted placket - X -

- Asymmetric / uneven collar / neck opening - X -

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 19 of 40

D) PACKAGING AND PRESENTATION Critical Major Minor - Missing price ticket /hangtag/ label/ clips/ cardboard paper/ tissue paper, etc.

- - X

- Wrong placement of price ticket/hangtag/label etc. - X -

- Wrong size set - X -

- Wrong size/ colour assortment - X -

- Improper folding (depends on obviousness) - X X

- Soil/Dirty polybag - X -

- Bulky/Broken export carton - X -

- Empty space 2" or more inside export carton - - X

Part II Common defect in specific items A) KNITTED T-SHIRT Critical Major Minor

- Neck opening / collar not symmetrical (depends on obviousness)

- X X

- Asymmetric body shape - X -

- Twisted body at sideseam 1/2" or more - X -

- Twisted/slanted/curved/pleated placket (depends on obviousness)

- X X

- Colour thread shown at back neck - - X

- Missing shoulder seam strap (if specified) - X -

- Needle cutting at cuff seaming - X -

- Stretched / enlarged buttonhole (depends on size) - X X

- Blindstitching exposed at cuff/hem (depends on obviousness)

- X X

- Twisted seam at cuff / bottom (depends on obviousness)

- X X

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 20 of 40

- Untrimmed seam allowance at inside hem (inside garment)

- - X

- Unleveled hem - - X

- Mismatched rib colour (depends on obviousness) - X X

- Mismatched stripes / checks at shoulder / sideseam 1/8" or above (depends on size)

- X X

B) BRA Critical Major Minor

- Wire exposed - X -

- Frayed edge exposed - X X

- Untrimmed elastic end - - X

- Shrunk lace at cup edge - X -

- Twisted strap - X -

C) BRIEF / PANTY Critical Major Minor

- Hole - X -

- High-low side seam (Depend on obvious) - X -

- Open seam at gusset - X -

- Uneven leg opening - X X

- Slanted stripe print > ¼” - X -

- Slanted stripe print ≤ ¼” - - X

- Colour stain along stitching - - X

- Curled elastic - X -

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 21 of 40

Appendix IV (Final Random Inspection report form)

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 22 of 40

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 23 of 40

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 24 of 40

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 25 of 40

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 26 of 40

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 27 of 40

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 28 of 40

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 29 of 40

Intertek Global Contact List

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 30 of 40

ASIA: HK / China Intertek Testing Services Hong Kong Ltd. 2/F., Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong Main Contact Backup Contact Inspection Contact: Ms Freda Wong

Tel: (852) 2173 8888 Direct: (852) 2173 8286 Fax: (852) 3403 2488 E-mail: [email protected]

Contact :

South of China Contact: Kathy Jing

Tel# (86) 0755 - 26020685 Fax#(86) 0755 - 2602 0811/2 E-mail: [email protected]

North East of China Contact: Jane Zhang

Tel # (86) - 21 - 64956108 ext-5212 E-mail: [email protected]

Taiwan Intertek Testing Services Taiwan Ltd. No. 423, Ruiguang Rd., Neihu District, Taipei City 114, Taiwan Toys & Hardline testing, Inspection: 8/F Main Contact Backup Contact Inspection Contact: Ms Pearl Chen

Tel: (886) 2-66022888 Ext.303 Fax: (886) 2-66022420 or 66022421 E-mail: [email protected]

Ms. Terisa Chu Tel: 886-2-6602-22306 Fax: 886-2-6602-2420 / 886-2-6602-2421 Email: [email protected]

Bangladesh ITS Labtest Bangladesh Ltd. T. K. Bhaban (6/F), 13 Kawran Bazar C/A, Dhaka 1215, Bangladesh. Fred Leung Tel: +88 02 8156226-28 or 8156579-80 (ext 128) Fax: +88 02 9125866 Mobile: +88 0189252233 Email: [email protected]

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 31 of 40

Main Contact Backup Contact Inspection Zahidur Rahman Khan

ITS Labtest Bangladesh Ltd. Tel: 88 02 8156226-28 Fax: 88 02 9125866 E-mail: [email protected]

Mr. Mohammad Shameem Tel: 88 02 8156226-28 ext 621 Fax: 88 02 9125866 Email: [email protected]

India Intertek Testing Services India Private Ltd. Godrej Soaps Complex Unit No. 4, Pirojshanagar, Eastern Express Highway, Vikhroli (East), Mumbai 400079, India Main Contact Backup Contact Inspection / SCA

Ashwin Pathak Tel: 91-22-5597 6911 Fax: 91-22-2518 8787 Email: [email protected] Mr. Arvind Patil E-mail: [email protected]

Mr. V. G. Morab Tel: 91-22-55976910 Fax: 91-22-2518 8787 Email: [email protected]

Intertek Testing Services (I) Pvt. Ltd. Aristo International Building, No. 10, Mahaveer Colony, Saba[ahipuram, Triupur - 641601, India (South) Main Contact Backup Contact P.S. Venkatesh

Tel# (91)-421-2232803/4/5/6 Fax# (91)-421-2232801 E-mail: [email protected]

Indonesia PT Intertek Utama Services Citrabuana Indoloka Building, 2nd - 5th Floor, Jalan Cikini IV No. 2 Gondangdia, Jakarta 10330, Indonesia Main Contact Backup Contact Inspection/SCA Ririen Prihartini

Tel# +62 21 391 8339 Fax# +62 21 3918340 e-mail: [email protected] Sano Resdiano Tel: 6221 - 391 8339 Fax: 6221 - 391 8345 Email: [email protected]

Nina Tjen Tel: 6221 - 391 4185 Fax: 6222 - 391 8345 Email: [email protected]

Fty Evaluation Agustini tel# +62 21 3905153 fax# +62 21 3918340 e-mail : [email protected]

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 32 of 40

Korea Intertek Testing Services HK Ltd Korea Ltd. 3/F Hwawon Building, # 746-1 Yeoksam-dong, Kangnam-gu, Seoul 135-080 Korea Main Contact Backup Contact Inspection Lauren Nam

Tel : 82-2-508-5640 Fax : 82-2-508-5641 E-mail : [email protected]

John J Park Tel : (82-2) 508 5640 Fax : (82-2) 508 5641 E-mail: [email protected]

Malaysia ITS Testing Services (M) SDN BHD (Labtest) Suite 6.09, Penthouse, Wisma Academy Lot 4A, Jalan 19/1, 46300 Petaling Jaya, Selangnor Darul Ehsan, Malaysia Main Contact Backup Contact Inspection / SCA

Ms. Eileen Tan Tel: 603 -79567989 / 79560989 Fax: 603 -79551989 Email : [email protected]

Ms. Chiang Tel: 603 -79567989 / 79560989 Fax: 603 -79551989 Email : [email protected]

Pakistan Intertek Testing Services (Singapore) Pte Ltd. 35-D Miran Mohammad Shah Road, Mohammad Ali Society Karachi, Pakistan Main Contact

Inspection Mr Azam Hadi Tel : (92-21) 438 8888 Fax : (92-21) 454 7189 E-mail : [email protected]

Philippines Intertek Testing Services Philippines Inc ITS Building 2310, Pasong Tamo Ext, Makati Metro Manila, Philippines Main Contact Backup Contact Inspection / SCA

Mrs. Raquel L. Sese Tel: 632- 8195841 to 47 Fax: 632 - 8195848 Email: [email protected]

Ms. Ana Blancaflor Tel: 632-8195841 to 47 Fax: 632-8196848 E-mail: [email protected]

Singapore Intertek Testing Services (S) Pte Ltd 5 Pereira Road #06-01, Asiawide Industrial Building, Singapore 368025 Main Contact Backup Contact Inspection / SCA

Ms. Serene Teo Tel: 65 63810617 Fax: 65 63826268 Email: [email protected]

Mr. Yeo Sin Joon Tel: 65 63810611 Fax: 65 63826268 Email: [email protected]

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 33 of 40

Thailand Intertek Testing Services (Thailand) Limited 5/1 Phaholyotin, 28 Phaholyotin Road, Bangkok 10900 Thailand Main Contact Backup Contact Inspection Ms. Chayasan Jirachanchai

Tel. 66 2 939-0661 ext. 303 Fax: 66 2 939-0668 Email: [email protected]

Sobhabhan Thong Tel: 66 2 939-0661 ext. 306 Fax: 66 2 939-0668 Email: [email protected]

Vietnam ITS Vietnam Ltd . Thank you. 1st Floor, E.Town. Ew Building, 364 Cong Hoa St, Ward 13, Tan Binh District, HCM City, Vietnam Main Contact Backup Contact Inspection Ms. Pham Le Yen Nga

Tel: (84-8) 297 1099 (ext. 111) Fax: (84-8) 297 1110 Email : [email protected]

Ms. Nguyen Thi Thao Tel: 84 8 297 1099 Direct line : 84 8 297 1110 Email : [email protected]

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 34 of 40

EUROPE: Belgium Please contact our company in France Bulgaria Please contact our company in Turkey Czech Republic Please contact our company in France Denmark Please contact our company in UK France Intertek Testing Services (France) sarl 91 Rue Du General De Gaulle, 27100 Le Vaudreuil France Main Contact Inspection Mr Jerome Mariage

Tel : (33-2) 3209 3636 Fax : (33-2) 3209 3637 E-mail: [email protected]

Germany Intertek Deutschland GmbH Niederlassung Wiesbaden (Labtest), Berliner Straβe 207, D-65205 Wiesbaden, Germany Main Contact Inspection Mr Dirk Schafer

Tel : (49-611) 716 5700 Fax : (49-611) 716 5789 E-mail: [email protected]

Greece Please contact our company in France Hungry Please contact our company in France

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 35 of 40

Ireland Please contact our company in UK Italy Intertek Testing Services (Italy) s.r.l. Viale Europe, 66a, 1- 50018 Scandicci – Florence, Italy Main Contact Inspection Mr Riccardo Pastacaldi

Tel : (39-055) 790 873 Fax : (39-055) 791 198 E-mail: [email protected]

Poland Poland Intertek Testing Services (France) Przedstawicielstwo W Polsce, Ul. Jutrzenki 177 (Budynek GEBO), 02-231 Warszawa, Poland Main Contact Inspection Ewa Borcz-Wdowiarska

Tel / Fax : (48-22) 873 9045 E-mail: [email protected]

Portugal Labtest Portugal - Testes Laboratorias, Lda Rua Antero De Quental, n°221 Sala 101/102, 4455-586 Perafita - Matosinhos, Portugal Main Contact Inspection Ms. Alice Lima

Tel: 00 351 22 999 80 80/82 Fax: 00 351 22 999 80 81 Email: [email protected]

Romania Please contact our company in Turkey Slovak Republic Please contact our company in France

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 36 of 40

Spain Intertek Testing Services (Spain) SarL Placa Ramon Llull 7-10, 08203 Sabadell Barcelona, Spain Main Contact Inspection Mr Alberto Matarrodona

Tel : (34-93) 712 0670 Fax : (34-93) 712 0469 E-mail: [email protected]

Switzerland Please contact our company in Germany Turkey Intertek Test Hizmetleri (AS) Turkey Fatih Caddesi, Dereboyu Sok, No. 4 Kat 2, Halkali 34303 Istanbul, Turkey Main Contact Backup Contact Inspection Aysegul Demirler

Tel: 00 90 212 471 00 65 Ext.122 Fax: 00 90 212 696 99 06 Email: [email protected]

Contact : Ms Muge Moya Tel : (90-212) 471 0065 Fax : (90-212) 471 1172 E-mail: [email protected]

UK Intertek Testing Services (Leicester) Limited Centre Court, Meridian Business Park, Leicester LE19 1WD, United Kingdom Main Contact Inspection Mr Calvin Yam

Tel : (44-116) 263 0330 Fax : (44-116) 263 0311 / 2 E-mail: [email protected]

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 37 of 40

MEXICO, CENTRAL AMERICA AND SOUTH AMERICA Argentina Please contact our company in Colombia Bolivia Please contact our company in Colombia Brazil Intertek Testing Services R: Dr. Renato Paes de Barros, 778, 6º. Andar – Conj. 61, Itaim – São Paulo – SP, Brazil Main Contact Backup Contact

Inspection Ms. Danielle Cordeiro Tel: (5511) 3707-0650 Fax: (5511) 3707-0656 E-mail: [email protected]

Mr. Jackson Luvizotto Tel: (5511) 3707-0650 Fax: (5511) 3707-0656 E-mail: [email protected]

Caribbean Countries Please contact our company in Guatemala Central American Countries Please contact our company in Guatemala Chile Please contact our company in Colombia Colombia Intertek Testing Services Calle 98 # 22-64, Oficinas 405-406, Edificio Calle Cien, Bogota, Colombia

Main Contact Backup Contact

Inspection Camilo A. Caycedo B. Tel: +57.1.256.8392 Fax: (57.1) 493 3255 E-mail: [email protected] Ms. Adriana Cortes Tel: (57.1) 493 0913 Fax: (57.1) 493 3255 E-mail: [email protected]

Ms. Viviana Rodriguez Tel: (57.1) 256 8392 Fax: (57.1) 493 3255 E-mail: [email protected]

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 38 of 40

Ecuador Please contact our company in Colombia Guatemala GUATEMALA INTERTEK TESTING SERVICES INTERNATIONAL, SOCIEDAD ANONIMA 20 Calle, 26-30, Zona 10, Conjunto Empresarial Pradera, Bodega Numero 4, Guatemala City, Guatemala Tel : (502) 2366 9013 Fax : (502) 2367 5209 E-mail: [email protected] Contact: Ms Claudia Lobos Honduras Please contact our company in Latin America Latin America INTERTEK LABTEST - Latin America 8125 Northwest 53rd Street Suite 200, Miami Florida 33166 USA Tel : (1-305) 513 3000 Fax : (1-305) 513 2856 E-mail: [email protected] Contact : Mr Roque Corona Mexico Intertek Testing Services De Mexico Av. Álvaro Obregón 286 piso 3 Col Roma, C.P 06700 México City-México

Main Contact Backup Contact

Inspection Bernice Guerra Tel# +52 55 5063 7193 Fax# +52 55 5211 5030 E mail : [email protected] Ms. Olivia Torpey Tel: +52 55 5063 7126 Fax: +52 55 5211 5030 E mail: [email protected]

Mr Victor Arroyo Tel: +52 55 5063 7199 Fax: +52 55 5211 5030 E mail : [email protected]

Paraguay Please contact our company in Colombia

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 39 of 40

Peru Please contact our company in Colombia Santiago , Dominican Republic. Please contact our company in Guatemala Uruguay Please contact our company in Colombia Venezuela Please contact our company in Colombia

AMERICAN EAGLE OUTFITTERS ⏐ ae.com

Page 40 of 40

NORTH AMERICA U.S.A

Intertek Labtest NA 70 Diamond Rd., Springfield, NJ 07081, USA

Main Contact Backup Contact

Inspection Johanna Vargas Tel: +1.973.924.2558 Fax: +1.973.379.4563 Email: [email protected]

Arjun Parmar Tel: 973-924-2545 Fax: 973-379-5232 Cell: 862-686-9042 E mail: [email protected] Francis Yuk Tel: 973-924-2506 Fax: 973-379-5232 Cell: 732-558-0263 E mail: [email protected]

Canada Intertek Testing Services NA Inc. 3210 American Drive, Mississauga, Ontario, Canada L4V 1B3

Main Contact

Inspection Ms Shirley Luo Tel: 1-905 678 7820 Ext. 254 Cell: 1 416 473 5590 Fax: 1 905 678 7131 Email: [email protected]

PROPOSAL AND TECHNICAL INFORMATION LISTED IN THIS THIRD PARTY PRESHIPMENT INSPECTION SERVICE ARE PROPRIETARY INFORMATION TO INTERTEK.