Adversity QuotientA Global Predictor of Success

Dov Yanai GENESIS

The Predictors of Success

I.Q E.Q

A.Q

The top question

We are born with the core human drive to Ascend

Every organization and work team tries to move forward and upward.

Why the mountaintop is not overcrowded?

THE ADVERSITY DILEMMA

High

Low

Number of Climbers

ADVERSITY High

Types

Quitters

Campers

Climbers

Maslow’s Hierarchy of Needs

Quitters

Self actualization

Esteem Needs

Belonging &love Needs

Safety Needs

Physiological Needs

Campers

Climbers

LEARNAD HELPLESSNESS SELIGMAN, PETERSON, MAIER The Spiral of Despair

Hopelessness

Helplessness

Learned Helplessness & Empowerment

Empowerment

High A.Q

Learned Helplessness

Low A.Q

LEARNAD HELPLESSNESS

Learned helplessness explains why people give up.

Learned helplessness is the barrier to empowerment.

People can be immunized against helplessness. Those immunized never give up. The upsurge in depression is caused by an

epidemic of learned helplessness. People can be taught to improve how they

respond to adversity.

A.Q The Dterming Variable in Hope and

Conterol

AQ High

A.Q Moderate

A.Q Low

High

Low

Low

Hope and Perceived Influence

Adversity High

A.Q research There is a direct link between how you

respond to adversity and your mental and physical health.

Control is essential to health and longevity. How one respond to adversity (A.Q)

influences immune functions, recovery from surgery, and vulnerability to life-threatening disease.

A weak pattern of response to adversity can cause depression.

Success A.Q Success is significantly influenced by sense of

control & mastery. Success is greatly influenced and can be

predicted by how one respond and explain adversity.

Response to adversity influence all facets of effectiveness, performance, and success.

These patterns, if unchecked, remain consistent over the entire life.

These patterns are subconscious, and therefore, operate outside the awareness.

A.Q Predicts: Performance. Motivation.. Productivity. Creativity. Empowerment Risk Taking. Change. Improvement Persistence. Resilience. Learning. Emotional & Physical Health Vitality. Energy. Longevity.

Levels of Adversity A.Q and Leadership. A.Q in the Corporate world. A.Q and Society.

A.Q & Salehigh

low

Reject

feeling

Attempts

A.Q high

improve & sale A.Qhigh

low

success

Sale attempts

% success

A.QThe Adversity Response Profile

C . O0+W. R . E

C = Control

This is though! But I’ve seen tougher.

There must be something I can do ….

I refuse to believe I’m helpless .

There’s always a way. Nothing ventured,

nothing gained. I’ve got to figure out a

way…

This is out of my reach!

There’s nothing, I can do about it.

Oh well, there’s no use banging your head against a brick wall.

You can’t take on City Hall.

How much control do you perceive that you have over an adverse event?

LOW HIGH

O = ORIGIN Who or what was was the origin of the adversity?

LOW It’s all my fault. I’m such an idiot. I should have known better. What was I thinking? I was in way over my head. I’ve ruined everything. I’m such a failure

O = ORIGIN Who or what was was the origin of the adversity?

Appropriate Remorse

Likely Outcomes:Maintain perspectiveContinuous

improvementRemain upbeat

Learning from One’s Mistakes

Overblam Self-Flagellation

Likely Outcomes: Damaged morale Poor self concept Stress on relationships Feeling unempowered Suppressed immune system Depression

low high

O = OWNERSHIPTo what degree do I own the outcomes

Disowning

the problem

Likely Outcomes

Failure to act Giving up Pointing fingersLack at growthReduced performanceAnger others

High Accountability

Likely Outcomes

Action-orientedHeightened controlResponsibility

LOW HIGH

R = REACH How far will the adversity reach into other

areas of my life?

LOW: bad meeting ruined day conflict failed relationship negative performance appraisal career failure bad events catastrophe

HIGH As is

E = ENDURANCEHow long will the adversity last? How long will the cause of the adversity last? LOW This always happens. I’m not good with …computers. Things will never get better. It’s always been this way. My life is ruined. I’ll never be a good salesperson. I have no will power. I’ve always been lazy. This company is doomed. The whole industry is going down the tubes

C.O.R.E – The A.Q C-Control

The Perceive control. Over the adverse event.

O- Origin & Ownership The origin of the adversity To what degree do I own the outcome?

R- Reach How far the adversity reach into other areas?

E- Endurance How long will the adversity or the cause– last.

A.Q in OrganizationsA.Q LOW A.Q HIGH

A.Q in organizations The A.Q Analysis

What is the organization c.o.r.e profile? The cost of fallout and recovery. The degree the organization fit to climb?

What to look for Language, Metaphors, Stories. Cultural norms for impossible deadline or a major

change. Formal and informal. The leaders A.Q profile.

What to do

A.Q The individual level The accumulated effect of

adversity over time: The average 6 year old laughs 300

times per day The average adult laughs…….. Just 17 . Teaching the A.Q -THE REAL

CHALLENGE.

Improving The A.Q

L. E. A. D

L - Listen

L = Listen to your adversity response. Was it a high or low response? On which dimensions?

E - ExploreE = Explore all origins &ownership of the

result.Or

What are the possible origins of this adversity? Given this origins, what portion was may fault? What, specifically, could I have done better?

Ow

What aspect of the result should I own? Which shouldn’t I own?

A - Analyze

A = Analyze the evidence.C What evidence is there that I have no

conterol?

R What evidence is there that the adversity

has to reach into other areas of life?

E What evidence is there that the adversity

must last any longer than vecessery?

D = Do something !

What additional information do I need?

What could I do to gain even a little control over this situation?

What could I do to limit the reach of the adversity?

What could I do to limit how long the adversity endures in its current state?

Improving the A.Q L - Listen

E – Explore

A - Analyze

D - Do

The role of the vision

Hopelessness

Helplessness

Hopefulness

Helpfulness

+

+

Learned helplessness

Best ways to Destroy Your Followers’ A.Q

Allways promise more than you can deliverBe consistenly inconsistentRemember: There’s always a downside to

everything Be a victim, act depressed hopelessLet your people feel the full burnt of the adversity

Give lip service to accountability and responsibility

Ignor any potential contribution to the team’s success

Frame success as a freak accidentTropedo humor at all costsSap their strengthCrush creativityPunish all attempts at independence, swiftly and severely

Dismantle any hope or optimismSurround your Climbers with CampersRisks will be swiftly punishedReward them for playing by the rulesUproot enthusiasm before it can growPress everyone to create a mission and vision,

then forget about itProvide responsibility with no authorityUse “Empowerment” as a weapon to get

them to do more with less.

Adversity Quotient A new conceptual framework for

understanding and enhancing all facets of success.

A measure of how you respond to adversity.

A set of tools for improving how you respond to adversity.

The profile: C .OW+O. R. E

Ways to improve : L. E. A. D