Advancing Your People Value: Using KPIs to Prove Return on the People's Investment
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Transcript of Advancing Your People Value: Using KPIs to Prove Return on the People's Investment
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Hubble® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
Using KPIs to prove return on the people investment.
Prepared by:Julie Holmes Director of Strategyinsightsoftware.com || Hubble
Advancing Your “People” Value
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Hubble® is a registered trademark of insightsoftware.com international. ©2015 insightsoftware.com international. All Rights Reserved@julie_m_holmes
Hubble® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
• Be able to identify tactical HR metrics vs strategic HR metrics
• Connect HR to company strategy effectively and CONTRIBUTE to it
• Articulate how HR KPIs tie to company performance
Presentation OverviewManagers and HR teams continue to struggle with the measurements that prove a return on their people and their activities. Historical measures around hours of training, time to hire, employee turnover and more don’t necessarily tie to company performance. This educational session will go beyond the basic metrics of “here’s what we do” to “here’s the value it delivers”. Our HR and Analytics experts will show you what really matters when you measure HR and how you can use that make the case for advancing the people value in an organization.
At the end of this session you will:
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Hubble ® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved3
http://www.globoforce.com/gfblog/2013/16-hr-metrics-to-track/
HR has lost their voice at the strategy table.
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Hubble ® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
The HR FocusFind the Right
EmployeesSupport the Employees
Keep the Right Employees
Advise the Business on People
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Hubble ® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
The Keyword is “RIGHT”
RIGHT is not…
All people that have applied or
been hired
All people that have been with
the company forever
All people that have done whatever
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Hubble ® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
What is RIGHT? Start with STRATEGY.
What does the company need to accomplish?
Who do they need to get it done?
What skills do they people need for it?
How can we make sure they are the right
people?
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Hubble ® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
Operational vs Strategic Metrics
OPERATIONALEfficiency
STRATEGICEffectiveness
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Hubble ® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
Operational HR Metric Examples
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Hubble® is a registered trademark of insightsoftware.com international. ©2015 insightsoftware.com international. All Rights Reserved@julie_m_holmes
Operational HR Metric Examples
HEADCOUNT TURNOVER
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Operational HR Metric Examples
REVENUE PER EMPLOYEE
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Operational HR Metric Examples
EMPLOYEESATISFACTION TIME TO HIRE
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Hubble® is a registered trademark of insightsoftware.com international. ©2015 insightsoftware.com international. All Rights Reserved@julie_m_holmes
Operational HR Metric Examples
EMPLOYEE CHURN
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Hubble® is a registered trademark of insightsoftware.com international. ©2015 insightsoftware.com international. All Rights Reserved@julie_m_holmes
Operational HR Metric Examples
TRAINING $ PER EMPLOYEE
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Strategic HR Metric Examples
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Hubble® is a registered trademark of insightsoftware.com international. ©2015 insightsoftware.com international. All Rights Reserved@julie_m_holmes
Strategic HR Metric Examples
KEY EMPLOYEE RETENTION
EMPLOYEEENGAGEMENT
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Hubble® is a registered trademark of insightsoftware.com international. ©2015 insightsoftware.com international. All Rights Reserved@julie_m_holmes
Strategic HR Metric Examples
Employee Advocacy (Before,
During, After)
Candidate Source Yield Ratio
Training ROI (Value)
Quality of New Hires
Resignation Rates by Department
Strength of Company Values
Avg Workforce Age/Retirement
Projections
Team Performance
Metrics
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Hubble ® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
A few more things…
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HR Cross Team Initiatives
Getting Sales (and Other
Depts) to Help HR
HR Providing Consultancy to
Depts
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Help to SET & OWN Strategy
Sit at the table and
participate!
Ask the challenges & opportunities
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Hubble® is a registered trademark of insightsoftware.com international. ©2015 insightsoftware.com international. All Rights Reserved@julie_m_holmes
You’re right! This is fascinating!Interested in learning more about getting from Data to Information and Information to Insight?Interested in Hubble? Learn more about Hubble for Business Performance Management. – Visit our website or talk to one of us. www.gohubble.com
Interested in KPIs, Dashboards and stuff?Stop by and give me your email address and I’ll make sure you are invited to our upcoming webinar series. Want to get invited to my TED talk (someday)?Better connect with me on LinkedIn, follow me on Twitter or buy me a drink at the bar. [email protected]
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Hubble® is a registered trademark of insightsoftware.com international. © 2015 insightsoftware.com international. All Rights Reserved
Prepared by:Julie Holmes Director of Strategyinsightsoftware.com || Hubble
Measuring What Matters: Get It TogetherAligning Everyone to KPIs that Matter