Advancing on the Road to Maturity - Welcome to CUNA ......Infographic statistics from and online...
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Video Enabled Financial Services for Credit Unions Advancing on the Road to Maturity Infographic statistics from and online survey of 88 credit union professionals conducted in December 2016 and January 2017. To access the complete EFMA results of 282 banking and credit union professionals visit: who do not offer video enabled member services expect it to positively impact member satisfaction 79 % of Credit Unions 61% 58% 73% 55% Perceived as an innovative credit union! Attraction of new members! Faster Member Service! Increased member satisfaction! THE PROMISE OF VIDEO ENABLED MEMBER SERVICES THE RAPID EXPANSION OF VIDEO ENABLED MEMBER SERVICES VERY POSITIVE OUTCOMES QUALITY MATTERS https://vidyo.com/video-banking-report 2017 SURVEY 1 3 out of credit unions have deployed or are piloting a video enabled member services program of credit unions expect at least an 80 % video call success rate 96 %
Transcript of Advancing on the Road to Maturity - Welcome to CUNA ......Infographic statistics from and online...
Video Enabled Financial Services for Credit UnionsAdvancing on the Road to Maturity
Infographic statistics from and online survey of 88 credit union professionals conducted in December 2016 and January 2017. To access the complete EFMA results of 282 banking and credit union professionals visit:
who do not offer video enabled member services expect it to positively impact member satisfaction
79% ofCredit Unions
61%
58%
73%
55%
Perceived asan innovativecredit union!
Attraction of new members!
FasterMemberService!
Increased membersatisfaction!
THE PROMISE OF VIDEO ENABLED
MEMBER SERVICES
THE RAPID EXPANSION OF VIDEO ENABLEDMEMBER SERVICES
VERY POSITIVE OUTCOMES
QUALITY MATTERS
https://vidyo.com/video-banking-report
2017 SURVEY
1 3out of credit unionshave deployed or are pilotinga video enabled member services program
of credit unionsexpect at least an 80% video call
success rate96%
