Advances in brain research by carol osterweil

Carole Osterweil

Presentation to the Midlands SIG May 2015

How Insights From Brain Research Can Help You

Manage Projects and Influence Change

To give you • a flavour of how the brain works • a springboard for discussion and learning from each other

So you can • reflect on your own situation and experiences, • consider the implications for:

• you as a project/programme professional and, • project/programme management as a discipline

Objectives

By making the invisible more visible

CONSCIOUS

UNCONSCIOUS

PART CONSCIOUS

Least Energy Efficient

Energy Efficient

analysis, decision-making, creativity, empathy

emotional command centre, impulses, memories

body processes heart, lungs, temperature

Copyright © OMQConsulting 2015

1. External Signal (senses)

1. Internal Signal

? 2. Hostile/ Familiar 3. Approach/avoid

80mS

240mS


? Survival

Defend Attack Withdraw Freeze

Behaviours

Avoidance

• Fear • Anger • Disgust • Shame • Sadness

Generates these

Emotions

2. Hostile/ Familiar


? Survival


Behaviours

Avoidance


Generates these

Emotions


• Out of awareness • Autopilot • Distracting • Happens to us all • Response to ‘perceived’ hostile • Triggered by small

signals


?

Create Collaborate Motivate Learn

Behaviours

Approach

• Trust • Love • Excitement • Joy

Generates these

Emotions

Attachment

2. Hostile/ Familiar & Safe


? Survival


Create Collaborate Motivate Learn

Behaviours

Approach Avoidance


• Trust • Love • Excitement • Joy

Generates these

Emotions Emotions

Attachment



“Whether you like it or not, everything you say or do as a project/ programme/ change manager by way of communication by every verbal and non-verbal means is transmitted into the feelings systems of others…”

…and has an impact on delivery

Neuroscience for Leaders, Swart , Chisholm & Brown 2015

Increasing uncertainty

Incr

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no

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1. More of the same in different conditions. We have the experience

3. We have an idea where to go. We don’t know how

2. We know where to go, getting there is demanding

Increasing Complexity


Increase Stress

Increase in avoidance response

Decrease in Collaboration

Decrease in Creativity

Decrease in chance of achieving desired outcomes

Increase in need for a ‘sense of control’

Increase demand for data/info

Increase stress in others

Decrease in effective relationships & communication

Decrease in time/inclination for ‘new’ relational activities

less Decrease psychological safety & trust

Increase reliance on the ‘old’ – (tech) way of doing things

Avoidance behaviours create stress and multiply across projects creating a cycle that impacts delivery


In Trios / Pairs • Where have you seen all/ part of the project stress

cycle play out?

• What was the impact?

• Where can you now see opportunities to interrupt it?

Making the invisible more visible

We are constantly setting up ‘invisible’ dynamics through our interactions with others which have a profound impact on how projects proceed. Now we know they exist, we can begin to identify and influence them.

Get in touch together we can spread the word

Carole Osterweil

[email protected]

mailto:[email protected]

mailto:[email protected]

Advances in brain research by carol osterweil

Education

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