Advancements in Point of Sale

Advancements in Point of Sale Software

Today’s POS systems provide more functionality than simply capturing a transaction and should be used to better the customer shopping experience across all channels. Modern POS system functionality includes mobile POS (allowing store associates to be untethered from the counter) drop shipping, ship from store and pick up in store, as well as the delivery of catalog and customer information.


Evolution of Point of Sale Hardware and Software have been tightly coupled in order to process a Sales Receipt

From Pencil and a Pad of Paper to cloud computing and an iPad


• Traditionally Point of Sale Software was focused on the “Sale” figuratively at the “point of sale” hence POS. • Capturing what item was sold, how much and what price • Creating a Sales Receipt• Taking payment, cash, credit, debit • Printing a sales receipt

Basic, Customer Facing, and Single Channel


Advancements are a byproduct of:• Improve the customer experience• Save the “SALE” and increase conversion • e-‐Commerce •Multi or Omni-‐Channel Pressure• Hardware catching up to Software• Cloud based vs. on Premise Based Deployment


Point of Sale Solutions Maintain Inventory

• View Inventory by Store• View Inventory by DC• View Inventory by Channel• View Inventory by Open Purchase Order• View Inventory by Transfer Order


• Ship from another store• Ship from vendor• Ship from distribution center• Ship from 3PL• Ship to Store• Pick up at Store

Save the “Sale”


e-‐Commerce Catalogue Store(s) Catalogue

Integrated POS with Clienteling

• What has she bought from me and when• What channels has she bought from me• What are her preferences• What is her average spend per TX• How many items does she buy per TX• What is her return rate• Does she have anything in her wish list• What are her loyalty points • Who has helped her in the past


Hardware Agnostic

Operating System Agnostic

Advancements in Point of Sale

Retail

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