Advanced Improvement for

Quality and Safety (AIQS)

Welcome to Webex 1

Agenda

• Introduction to today’s Webex and Webex

facilitators

• Welcome to….

• Advanced Improvement for Quality &

Safety (AIQS)

– aims, measures and approaches

• Expectations

– Participants and faculty

• Preparation for Residential 1

Who is on the call

Your AIQS

Group

Why AIQS?• Response to need for quality improvement skills

• To complement insights on client groups/

diseases/ treatments/ care

• Sustainability: centres of excellence for teaching

and training principally in USA

• Experiences of NHS Institute Fellows

– IHI Improvement Advisor Programme

– Intermountain Advanced Training

Programme

• Initial scoping – questionnaire and event

The Development of AIQS

• Coproduction

• Evaluation

Aspiration

• To build a quality improvement

programme that

– is relevant to UK NHS

– accessible to health professionals

– raises standards of practice

– develops those who will lead

– starts with those who teach

AIQS and the Improvement Faculty

• To develop:

– Expertise in Quality Improvement and Safety

– New improvement knowledge for use within healthcare

by drawing together different approaches, theories and

experiences through delivery within the workplace

– Capacity and capability, supporting particularly the

Senior Fellow role

• Demonstrate, develop and test a range of learning formats

and techniques that participants can use to deliver

improvement learning activities

AIQS Learning

ThemesExpertise in

improvement activity

Improvement

Leadership

Improvement

Tutor

Theme 1-

Expertise in Improvement Activity

Learning Outcome:

Apply improvement knowledge (theoretical

and practical) for the realization of improved

safety and quality

Assessment:

Submission of portfolio of evidence and viva

discussion

Theme 2-

Improvement Tutor

Learning Outcome:

Convey the complexities of managing

improvement activities using a range of

active learning methods

Assessment:

We will be using a structured peer review

process to explore the complexities of

improvement activities

Theme 3-

Improvement Leadership

Learning Outcome:

Extend the reach of your improvement activities within

and beyond your own workplace

Assessment:

You will be developing an annotated visual representation

relating to the influence of your improvement activities

Plus a Dissemination activity e.g. paper submission; IHI

conference workshop; national engagement

Academic credit

• Academic credit

• Associated work with credit

• Benefits

• Future

The Learning Agreement

• Prior to the first residential consider

the questions in your support booklet

• During the first residential share your

responses with other AIQS

participants

• From your responses you will develop

a learning action plan and add this to

your portfolio

• Throughout the programme these

questions and responses will be

returned to as triggers for discussion

and reference points to ascertain

progression

Enrolment• Name, Date of Birth, Email Address and Residency

• This information enables us to start the enrolment process

• You will then receive an email to invite you to enrol online, the email

will give a link to enrol and instructions on how to proceed. Your

student number and password will also be given in the email.

• Only when the students are fully enrolled and confirmed will they be a

student at the University of Derby and able to access materials

• Any problems please email: udc@derby.ac.uk

Expectations

• Demonstrable commitment to regular

attendance

• Focus upon delivery of improvement project

• Support and encourage links with Improvement

Faculty

• Act as a co-producers

The way we do things around

here…

• Contribution

– ask questions, share experiences, share

complexity/greyness/fuzziness/ambiguity

• The challenging habit

– challenge habit, and habitually challenge

• Providing an opportunity to better articulate questions

and collaboratively find answers

– through space, resource, challenge, debate,

experiences

AIQS Overview

Residential 1

Sept 27th-28th 2010

Ongoing Work-based Improvement project

Residential 2

Jan 10th-11th 2011

Residential 3

Apr 13th-14th 2011

Feedback Day

June 2011

WebexApproximately 1 per month

23rd August; 14th September,

Residential 1

• Cliff Norman

(Associates in Process

Improvement)

• Jane Norman

(Associates in Process

Improvement)

Residential 1

• What you need do before 27th September 2010– Complete online SDI

– E-learning modules

– Project proposal

– Learning agreement questions

– Auerbach article (pre-reading)

– Self reflection on improvement skills

• Online registration

• Casual clothes

• Read handbook

Welcome….

..let’s get started