ADVANCED CRIMINAL MANIPULATION

STAFF DEVELOPMENT EMERGENCY OPERATIONS1

Volunteer Training

Performance Objectives

List eight cognitive patterns which

perpetuate a criminal lifestyle List power and control tactics used

by offenders Know strategies to directly challenge

and confront manipulation

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Performance Objectives

List the Three Rs of managing deception

and manipulation Know the Ten Commandments of

correctional professionals

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Needs of Offenders…Activity

Privacy Safety

Emotional Feedback Support

Structure Freedom

The Three Cs… Conditions: environmental and personal factors that place a person at risk Choices: criminals choose to engage in antisocial behavior Cognition: choosing to violate the law involves specific thinking patterns

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Conditions, choices, and cognition (thinking)contribute to a criminal lifestyle.

Eight Cognitive Patterns…which serve to perpetuate acriminal lifestyle

The Blaming Game Look at Me Being Good I’m in Charge That’s Too Much Work

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Eight Cognitive Patterns…

I Should Get What I Want I Can Get By With Anything I Feel Nothing I Talk One Way and Act Another

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Power and Control Tactics

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• Testing• Diversion• Extortion• Disreputation• Negotiation• Rumor Clinic

• Revenge• Ingratiation• Splitting• Boundary Intrusion• Sphere of Influence• Solidarity

Managing andConfronting Manipulation

1. Point out disparity between verbal responses2. Point out discrepancy between emotions and verbal responses3. Identifying conflict between a verbal response and that which would be expected from a noncriminal

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Managing andConfronting Manipulation

4. Calling attention to obvious “game playing”

5. Questioning or challenging expectations about what is happening or might happen in the future

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The Three Rs…of managing deception and manipulation

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1. Reversal of responsibility: placing responsibility on the offender2. Relabel behavior in ways which are inconsistent with offender’s self-perception of being powerful3. Redirection: staff maintaining focus of attention on topic or task at hand

Additional Management Strategies

Prevention:• Trust Your Intuition• Pay Close Attention to Offender’s Normal Behavior• Be Aware of Your Own Nonverbal Behavior• Be Honest and Direct When Talking with Offenders• Seek Collateral Information

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Additional Management Strategies

Damage Control:• Make Another Staff Member Aware• Document What Happened• Heal Your Wounds and Move On• Maintain and Exercise a Sense of Humor 13

Ten Commandments…of correctional professionals

1. Go home safe and sound at the end

of each day

2. Establish realistic expectations

3. Set firm and consistent limits

4. Avoid power struggles

5. Manage interpersonal boundaries

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Ten Commandments…

6. Do not take things personally

7. Strive for an attitude of healthy

skepticism

8. Do not fight bureaucracy

9. Ask for help

10. Do not take your work home with you

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You have now completed Advanced Criminal Manipulation.

If you have any questions, pleasereview the module.

Please proceed to the nextmodule when you are ready.

Thanks!

STAFF DEVELOPMENT EMERGENCY OPERATIONS 16