Advanced Communicative English- Listening
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Transcript of Advanced Communicative English- Listening
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Effective Listening
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Definition Art of hearing and understandingMaking sense out of what we hear
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Objectives
To learnTo enhance understandingTo advise or counselTo relax ( delight)
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Process / Stages Hearing (concentration)Filtering (judgement)Comprehending (knowledge, experience, perception, cognitive power) Paraphrasing & Checking accuracyRemembering (storing)Responding ( verbal/nonverbal)
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Advantages Leads to better knowledge Enables better decisionsMollifies complainantsEncourages others to air their viewsStrengthen relationshipsIncreases accuracyEnables innovative solutions
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Poor listening
InterruptingBeing selectiveFeeling defensiveListening for a point of disagreementCriticize delivery/appearance of the speakerFake attentionTolerate or create distractionsEvade the difficult
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Types
Discriminative Listening Informative ListeningAttentive Listening/ Intensive/AcademicAppreciative ListeningCritical Listening/ AnalyticalEmpathetic Listening / Therapeutic Listening
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Barriers Content : too much, too little, selectiveSpeaker : delivery, attitudeMedium : distance and environmentDistractions: extraneousMind Set: attitudesLanguage: ambiguity, misinterpretationListening Speed: rate, think timeFeedback : inappropriate, hasty
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Strategies Decide your goals Be aware of your optionsDecide when to speak and when to listenPlan what to say when you speak focusing and clarifyingBe Attentive : stop multi-tasking, recap, use body language
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Listening exercise ( CUP-Speaking Effectively) Track 2 1.1.3Listen to a short presentation about a holiday tour company. Its being delivered to a small group of people who work for an advertising agency. (i) How clear do you think the presentation is in terms of content and delivery(ii)Complete the given data sheet
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Listening exercise ( CUP-Speaking Effectively) Track 18 7.1.2Dealing with VisitorsBalazzo : CEO of Flexipak ( a Packaging Plant / Factory ) in VicenzaWilliams Visitor Listen to their conversation and complete the description of the company. Listen again and pick out the expressions used in the contexts mentioned in the answer sheet.
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http://www.youtube.com/watch?v=rIVQRZQ4rkY 4.13W&H company presentationhttp://www.youtube.com/watch?v=kN1wgKosS8A 4.01How to write a business plan
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