Advanced 311 Citizen Reporting

App for Cities

Introduction of 311 Reporting Mobile App

Nowadays, public works spend a lot of time and money on fixing assets. But your assets can benefit with the help of technology. Yes, the process to gather reports can be immensely improved through deploying a 311 Citizen Reporting Mobile App. Here are specific ways in which Public Works is able to provide better service, reduce resources, and save money.

Quick Reporting from anywhere

Whether it’s your own colleague, field worker, or a member of the public, you’re worst Public Works nightmare should be a general apathy towards reporting issues with your assets. Because if you don’t know something is broken, you can’t fix it.However, people will walk by a broken asset and assume that their local government just doesn’t think maintenance and upkeep are a priority. It won’t be fair, but you’ll be blamed.

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Accurate Reporting location

data

Imagine this situation: You open your email first thing in the morning and your Public Works team has an email from a concerned citizen that reads: “There is a broken sidewalk near the Atlanta wood road Please Fix it!”

When you try to understand this free-form, and request, you quickly realize that you’re going to need a strong cup of coffee this morning.

The citizen gave you no information about where on Main St, which restaurant is referenced, which side of the street, etc. That means you better get ready to send your technician out in the truck just to track down the issue.

Enhanced communication between citizensSmart Cities aren’t built in a day, or even a few months. It can take years to get on the right path to being a smart city. You have to stay up with the trends, innovation, and technology. But while that takes time, there are ways you can start building your strategy to prepare for the future, and one of those ways is to start with communication.

If you want to know more about Civita App or try it for yourself, Book a free demo.

Contact usEmail:info@rattletech.com

Visit:https://www.civitaapp.com/