Adriana Resume 2016
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Adriana Duran 12565 17th Street Yucaipa , California 92399 909-528-7910 [email protected] PROFILE A dedicated professional with 20 years + combined experience as a customer service professional, and office administrator and fundraising experience. EXPERIENCE Office Manager, Welsh Insurance Services, Redlands CA — 2015-2016 Run the office staff, make sure all calls, emails are being answered. Using excel and word to complete insurance documents. Verifying that all insurance documents are faxed, sent, and verified. Customer Service Representative, Southern California Gas Company, Redlands, CA — 2001-2015 Answer phone calls and assist customers with their gas bill. Issue emergency orders. Have knowledge of natural gas and make sure safety is the number one priority. Proper training in system used to issue all service orders. EDUCATION Los Altos High School Graduate, Hacienda Heights, CA 1993, Mount San Antonio College 1995 SKILLS Bilingual in Spanish, I can write, read and speak Spanish properly. 10 key by touch. Type 45WPM. Fundraising experience, Work with customer to solve problems, Always use a proactive voice and action words. Motivated and positive attitude.
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Transcript of Adriana Resume 2016
Adriana Duran12565 17th Street
Yucaipa , California 92399
P R O F I L EA dedicated professional with 20 years + combined experience as a customer service professional, and office administrator and fundraising experience.
E X P E R I E N C E
Office Manager, Welsh Insurance Services, Redlands CA — 2015-2016Run the office staff, make sure all calls, emails are being answered. Using excel and word to complete insurance documents. Verifying that all insurance documents are faxed, sent, and verified.
Customer Service Representative, Southern California Gas Company,
Redlands, CA — 2001-2015Answer phone calls and assist customers with their gas bill. Issue emergency orders. Have knowledge of natural gas and make sure safety is the number one priority. Proper training in system used to issue all service orders.
E D U C AT I O NLos Altos High School Graduate, Hacienda Heights, CA 1993, Mount San Antonio College 1995
S K I L L SBilingual in Spanish, I can write, read and speak Spanish properly. 10 key by touch. Type 45WPM. Fundraising experience, Work with customer to solve problems, Always use a proactive voice and action words. Motivated and positive attitude.
