ADR Toolkit Volume1

download ADR Toolkit Volume1

of 93

Transcript of ADR Toolkit Volume1

  • 7/29/2019 ADR Toolkit Volume1

    1/93

    Volume 1 : Rationale

    to o l k i t 4

    Reolvg CororeGoverce Due

  • 7/29/2019 ADR Toolkit Volume1

    2/93

    Cpat gnanc spts n cpat atty an

    ts xcs. Sc spts qnty n t cpatns

    sas, ba cts, an sn xcts. Ts

    spts cnsttt a catgy t n, n tat s

    m ab, cmmca, cnsm, t spts nng

    t cpatn.

    Atg ty a ss cmmn -gn cmpans,

    mst cmpans xpnc a cpat gnanc spt.

    T ns tat cpat gnanc spts a ppy

    pnt fcnty s, ts m ps ss nty

    t nt kns cpat gnanc spts an t

    cntxt n c ty may as.

    ThiS Module reviewS

    Cpat gnanc spts

    ot spts nng cmpans dnt kns cpat gnanc spts h cpat gnanc spts act nttyps cmpans

    Cntxts n c a cpat gnanc sptmay mg

    voluMe 1 : rATioNAle

    Module 1: wat A Cpat Gnanc dspts? 1.1

  • 7/29/2019 ADR Toolkit Volume1

    3/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 1

    module 1What aRE CORpORatE GOVERnanCE DispUtEs?

    disputes aectingcoRpoRate authoRity

    Corporate governance is the system by which companies

    are directed and controlled.1 It involves the balance o

    powers among three key corporate constituencies: the

    board o directors, which is charged with monitoring,

    overseeing, and guiding the company; the shareholders,

    who invest their unds in the companys shares and,

    thereore, have the right to elect and possibly dismiss

    directors; and, the companys management, whom the

    board hires to run the company on a day-to-day basis.

    By law, boards have the ultimate responsibility or

    the companys aairs, hiring and giving direction to

    management and representing shareholders interests.

    Thus, the board sits at the center o the companys

    governance structure.

    INTERACTION AMONG THE MAIN

    GOVERNING BODIES OF A COMPANY

    ACT

    ASAGENT

    SFOR

    REPRESEN

    T&R

    EPORT

    TO

    The elected board is the companys principal

    governing body. The board appoints management, led

    by the CEO, but it retains ultimate responsibility or

    protecting the companys integrity and its shareholders

    investment.

    In addition to the board, shareholders, and management,

    a corporation has many other constituencies, or

    stakeholders, who are important to the companys

    operation. These stakeholders may include employees,

    suppliers, creditors, nancial institutions, communities,

    and even publicly regulated agencies.

    d crr gvr d

    Corporate governance disputes involve corporate

    authority and its exercise. Governance disputes involve

    the boards powers and actions, or its ailure or reusal

    to act. These conficts may arise between the board and

    its shareholders, or between directors and executive

    management. They may also involve issues among the

    directors themselves and between the board and other

    stakeholders. A governance dispute implicates the

    board in one way or another as a party, or as an active

    participant, and requires the directors concurrence to

    resolve the confict.

    Corporate governance disputes emerge in many dierent

    ways. Common disputes include:

    Disagreements between the companys shareholders

    and the company or its board. A shareholder or a

    group o shareholders claims that their rights as

    shareholders have been violated or that their shares

    value has declined.

    Disputes between the board and the CEO and/

    or senior management. The board hires the CEO

    and empowers him or her to manage the company.

    The board may question the CEOs perormance or

    otherwise be dissatised with her or him. The CEO

    SOURCE: Adapted rom IFC Pakistan Corporate Governance Project 2007.

  • 7/29/2019 ADR Toolkit Volume1

    4/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 12

    types o disputes occuRRed

    RELatED-paRty tRansaCtiOns 61%

    inVEstMEnt DECisiOns 55%

    RiGhts O MinORity shaREhOLDERs 52%

    ManaGEMEnt pERORManCE 52%

    MERGER anD aCqUisitiOns DECisiOns 45%

    nOMinatiOn/appOintMEntO DiRECtORs anD OiCERs

    42%

    DiViDEnD DECisiOns 36%

    inanCiaL REstRUCtURinG

    anD tURnaROUnDs24%

    REMUnERatiOn O DiRECtORs

    anD OiCERs21%

    OthER (BUsinEss stRatEGy,

    COnLiCts O aGEnCy)12%

    appROVaL O annUaL aCCOUnts

    anD inanCiaL statEMEnts0%

    e x A m p l e

    c crr gvr d

    Br

    O Jue 18, 2008, e Brzl iue o

    Corore Goverce (iBGC) orgzed

    dcuo orum o corore goverce d

    lerve due reoluo.

    or-x rc cog o lwer,

    com drecor, reolder, coul,

    cdemc, d wo jourl were gve

    ueore bou e ure o corore

    goverce due. te ueore led

    10 e o due d rovded ce or

    comme. prc were ed o mr e

    our mo reuel occurrg due bed

    o er dvdul exerece.

    here re e reul:

    comment

    sce 2008, iBGC ued ueore

    ome o rg rogrm, d ever me,

    rc eleced reled-r rco

    e m cue or goverce due.

    SOURCE: IBCG.

    may be concerned about the boards decision-making

    process. Both situations can create a poisoned

    atmosphere in which the companys productivity

    and value could be impaired.

    Disputes among board directors. These may includethe chairman, the CEO, and all other executive and

    non-executive directors.

    Disputes between the board and employees

    representatives. In such countries as Germany

    or Slovenia, where employees have a voice on the

    companys supervisory board, the diering concerns

    and views o labor and management can play out in

    the boardroom and, sometimes, spill into the media.

    Disputes between the board and communities and/or

    social activists. Other constituencies disagreements

    with the company may become matters in which the

    board itsel becomes involved. Questions regarding

    social policies, the environment, and sustainability

    become governance issues when these issues are

    directed at the company through either the proxy

    voting process or a demand or board action.

    dr crr gvr d

    To better understand what corporate governance

    disputes are, it is helpul to distinguish them rom

    other types o disputes that may involve a company. For

    example, a dispute over a contract, a labor claim, or a

    commercial matter involves the company as an entity but

    does not pertain to its governance. These disputes are

    typically part o doing business, and it is generally up to

    management to resolve them. As part o its oversight and

    monitoring unctions, the board is typically inormed

    about signicant litigation that may aect the companys

    reputation, operations, and nances. In addition, it is

    appropriate or the board to assure itsel that the company

    has dispute resolution policies and mechanisms available

    to mitigate disruptions and limit expenses resulting

    rom these disputes. But routine business or commercial

    matters are handled by management; the board does not

    take direct action in resolving them.

    tO LEaRn MORE aBOUt thE BOaRDs ROLE in

    aDOptinG CORpORatE DispUtE REsOLUtiOnpOLiCiEs, sEE VOLUME 2 MODULE 1.

  • 7/29/2019 ADR Toolkit Volume1

    5/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 3

    crr gvr d

    Corore goverce due volve corore uor d exerce.

    pre o corore goverce due m clude e com reolder, bord member,

    d eor execuve. Oer eolder wo cllege e com goverce, ec, or reg

    m lo be volved.

    Corore goverce due cll reure e bord eo, regrdle o weer e bordor dvdul drecor re drec r o e due.

    or crr d

    Corore goverce due der rom oer due com m ce. here re ome

    comro:

    cr re rom e coduc o bue. te volve uc exerl eolder cle, coumer, d uler. tu, e reree wde ecrum o ue. i ll o ee,

    omeg goe wrog, le oe r vew, durg e orml coure o bue. te

    due m be over umber o ue rce, ul, corc erm, d me, or exmle.

    Eell, commercl due volve roblem wc oe or more re clm bue

    rco ve goe wr. te bord role m volve eurg rore due reoluo

    rocedure re lce, bu ee e o due wll cll be dled b mgeme.

    c omeme be vewed ube o commercl due. however, ee

    due volve ud reured or cl veme or bue oero. te m volve uc

    mer rg d oblgo uder deb cg, colleco o ud re clmed, or oer

    mer delg w e deb oro o e com cl rucure.

    sr . M due re rom e ublc rdg o ecure, uc oc or bod.i ee due, oe r clm, or exmle, rule bee voled, e le, urce,

    or excge o ecure. secure due m volve e re wo cle ee rco,

    uc oc excge or broerge. some ecure due were reolder rg m ve

    bee voled m lo be goverce due.

    lbr . t cegor volve corovere bewee cororo d emloee, ormog com emloee. Emlome or lbor due c cll volve dgreeme over

    wge, bee, or coe o wor ue. Due bewee emloee d uervor re oer

    exmle. Emlome due lo c revolve roud worg codo, uc e mer,

    our o ervce, d uecl or rore rcce (e.g., emlome o cldre, dcrmo,

    d rme). here, g, e bord role m volve eurg rore olce d

    rocedure re lce, levg mgeme o dle e due.

    Rr . Goverme moe regulo d rerco o come d eroero. Come or er execuve oe dgree w e regulor gec erreo o

    ow regulo or w e lco o oe regulo o e com. tee due volve

    e com d relev regulor gece.

    G l O S S A R Y

  • 7/29/2019 ADR Toolkit Volume1

    6/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 14

    As a general rule, close scrutiny should be given to

    the parties identity and the nature o the dispute to

    distinguish corporate governance disputes rom other

    corporate disputes. For example, a dispute may arise

    between the board and management over a contract or

    services or goods that was awarded in violation o the

    companys policy on related-party transactions. This

    would be regarded as a corporate governance dispute. In

    contrast, i a dispute erupts between management and a

    supplier over the terms o the aorementioned contract,

    it would typically be a commercial dispute.

  • 7/29/2019 ADR Toolkit Volume1

    7/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 5

    change, too, including its shareholders, management,

    and directors. What began as a small amily business, or

    as a dot com start-up, may eventually become a large

    company whose shares trade on a stock exchange.

    The enormous variety o corporations, coupled withdierent legal or cultural norms, can result in many

    situations in which governance disputes may erupt.

    Those involved in governance issues directors, senior

    management, investors, and other stakeholders

    should be cognizant o the kinds o disputes that can

    arise as the companys business, ownership base, and

    capital structure evolve.

    s c

    In a small company owned by a single person, that

    person can ll all three core unctions required to runa business providing capital, leading/managing

    the business, and working to produce goods and/or

    services. That scenario becomes more complicated i

    the companys ounders include several people who,

    along with running the business, must manage their

    relationships with one another. In other words, even in

    a small, closely held company, disputes can arise within

    the small group that owns and controls the business.

    As the company grows, di erent people or institutions

    assume these roles. Capital may come rom people orinstitutions that invest unds in exchange or equity

    ownership. It may also come rom lenders banks and

    other nancial institutions.

    Regardless o unding sources, shareholders elect

    the boards directors. The directors, in turn, hire the

    companys executive management, which is responsible

    or hiring labor and running the business. As the

    business expands, the composition o shareholders can

    easily become more diverse, oten changing regularly

    sometimes daily through trading on an exchange,sales between individuals, and inheritance.

    Management can change rapidly, too, as the business

    evolves. The ounders who held executive positions may

    no longer work directly in the business. Their shares

    may become diluted when the company issues more

    shares to raise capital. As a result, they may no longer

    disputes aecting all typeso companies

    One can better understand the nature o corporate

    governance disputes and how these disputes can aect

    all types o companies by reviewing some basics abouta corporations organization. Corporate structures vary

    widely, but every corporate enterprise involves at least

    three core requirements: capital, labor, and leadership.

    Leadership is urther divided between those who

    participate in the companys governance (directors) and

    those who are directly involved in supervising employees

    and producing goods and services (managers). The

    relationships and interactions involving these three

    business elements can be a ertile ground or disputes.

    Theoretically, a corporation has perpetual lie. Thismeans that the corporation continues operating even

    when those who ounded it, or work in it, are no

    longer involved. During its existence, the corporation

    will evolve, and many aspects o its governance will

    q u O t e

    cf r

    Conicts within amily frms have a special

    character. In most cases, what is involved is not

    merely a dierence o opinion about business

    policy but issues within the amily and its history.

    The way in which conicts are addressed in the

    amily also has an impact on amily frm conicts.

    I there is little dialogue and consultation within

    the amily, that will generally also be the case

    within the amily frm.

    Joze lieVens

    paRtnER, EUBELiUs LaW iRM

    MEMBER O thE ORUMs pRiVatE sECtOR

    aDVisORy GROUp

    SOURCE: Joze Lievens. Collaborative Conict Resolution

    the Harvard Approach Applied to Family Business. 2002

    working paper provided by the author to the GCGF.

  • 7/29/2019 ADR Toolkit Volume1

    8/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 16

    e x A m p l e

    r d

    i: R ir

    Drub hrcd amb ouded Relce

    idure 1966 o mor oleer r d

    exor ce. i 1977, e oo e com ublc,

    d urover ored o $10 bllo erl b 2002

    e bue exded o erocemcl,

    exle, crude ol d g roduco, d oleer

    d olmer roduc. Relce idure becme

    oe o id mo owerul o-e oldg

    come.

    We Drub ded Jul 2002, e amb

    ml w corol o 46.76 erce o e

    com. ye e ouder le o ucceo l

    o deerme e com leder. he le o

    wll, eer, meg e bue d o be red

    w wo o, wo mrred er, d we.

    neer e moer or e wo er exreed

    ere mgg e bue.

    Drub wo o Mue amb, wo

    ered M.B.a. rom sord Uver, d

    al amb, grdue o e Wro scool

    ormll oo e grou re er er er

    de. Rvlr or corol bewee e wo ucl

    emerged, reulg ee ml eud

    rced med eo d worred veor.

    O Jul 27, 2004, e eud w broug o ed

    we Relce drecor roved rool

    o gve Mue amb ower o overrule al

    amb deco.

    te core o e d erece, owever, d o be

    Mue amb w o e lrger corol

    o Relce idure d ubdre, e New

    York Times reored. te ure bewee e

    broer, rel, exed beod e corol o

    e Relce grou. Mue amb d o be

    u over al rece luge o olc d omo Member o prlme.

    O november 16, e r lled o e ublc

    re. Mue amb old jourl Mumb

    ere were ower ue de Relce.

    te ew romed e bgge dro 3.4-

    erce decle Relce re ree

    mo o november 19, e d e comme

    were wdel crculed ewer.

    O november 25, x o 14 drecor o Relce

    Eerg u wou gvg reo. Relce

    Eerg re ell 6 erce, er bgge dro

    x mo.

    i December, al ueoed e com deco

    o coder re-bubc rogrm, g e

    w eer ormed or couled o e ue,

    ccordg o e Times o India. t ublc duedded o e voll o re rce or Relce

    idure, wc lgged erormce bed

    oe o e com comeor.

    i Jue 2005, e amb broer greed o

    l e $20-bllo bue d, ereb, ed

    er ower eud. Mue reed corol o

    reg, ol, g exloro, d cemcl, wle

    al oo celloe, ower, d cl ervce.

    te ew cued re Relce o record

    level. te rec wr ll over, oe veor

    d. im ure e oc wll ru u. i ove or

    e reolder d e oc mre e del bee ed.

    te clm w broe ebrur 2006, we al

    dued e erm o g ul greeme w

    Mue, ccug Mue d grou o cg

    rbrr, o-rre d ur mer.

    te due eded o e cour id.

    addol eo urced M 2008 we

    al com, Relce Commuco Ld., w

    buou l w e Mtn Grou, sou arc

    lrge moble oe ewor oeror. Mue

    clmed e d r rg o reul o urce

    corollg e Relce Commuco Ld.

    i Jur 2009, e Bomb hg Cour emorrl

    led b o e le o url g, llowg

    Mue o e g reerve.

  • 7/29/2019 ADR Toolkit Volume1

    9/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 7

    comment

    t uo llure e roblem re were

    ere o cler ucceo l, d ow ml

    due, grouded emoo d derece

    bue ouloo, c uderme ublcl rded

    com. a reored (arl 27, 2005) b e

    International Herald Tribune, te broer eud

    Relce udercore ow reolder ere

    c uer we ml member co reolve

    udmel roblem. te log-rug due

    bewee e broer demore ow rorced

    cofc c coue o emerge over ew ue

    drw rom e eo o erler ole.

    te ureolved due eced re rce.

    SOURCE: Saritha Rai, A Family Rit Roils the Market in India,

    new yor tme, November 23, 2004. Available at: http://query.

    nytimes.com/gst/ullpage.html?res=9B0CE7D7163EF930A157

    52C1A9629C8B63. Abhay Singh and Ravil Shirodkar, Indians

    Await Peace at Reliance.ierol herld trbue, April 27,

    2005. Available at: http://www.iht.com/articles/2005/04/26/

    bloomberg/sxreliance.php. Ravil Shirodkar, Reliance Shares Hit

    Record on Accord,ierol herld trbue. June 21, 2005.

    Available at: http://www.iht.com/articles/2005/06/20/bloomberg/

    sxreliance.php.Face-o : Ambani Brothers Trade Fresh Barbs,

    tme o id. February 5, 2006. Available at: http://timesofndia.

    indiatimes.com/articleshow/msid-1401519,prtpage-1.cms.Assoc iated Press , Indias Ambani Brothers Feud over Rel iance

    Communications Talks with South Aricas MTN. ierol

    herld trbue, June 17, 2008. Available at: http://www.iht.com/

    articles/ap/2008/06/17/business/AS-FIN-India-Reliance-MTN.php.

    Archana Chaudhar y, Indian Court L its Ban on Reliances Gas

    Field Sales,Bloomberg, January 30, 2009. Available at: http://

    www.bloomberg.com/apps/news?pid=20601091&sid=a13q.

    Oi0MQ9Y&reer=india.

    own a controlling share o the stock, losing their ability

    to determine which directors are elected.

    With expansion comes the need, typically, to hire more

    people and to dierentiate job responsibilities, including

    a separation o management rom employees. While theemployees may own stock, they typically do not own

    enough shares to control a board election.

    In summary, as the business grows, the separation

    widens between ownership and governance, on the one

    hand, and between ownership and the management o

    the business, on the other. The increasing complexity

    and dierentiation o unctions can easily trigger

    disagreements and disputes.

    J Vr cA joint venture represents a strategic alliance between

    investors with complementary strengths. Invariably, the

    parties ownership and control rights to a joint venture

    company are subject matter or corporate governance

    disputes. Disputes can erupt at the board over the

    strategic direction or the joint venture company. For

    example, a local joint ventures expansion into another

    market can threaten or bring more competition to one

    o its co-venturers that has a presence in that market,

    thereby leading to a split board. In situations where no

    single co-venturer has a simple majority on the board,such disputes, unless resolved properly, can sometimes

    lead to deadlocks.

    r

    Family-owned and -operated businesses are very common.

    The amily itsel provides a dened social structure, which

    can translate into a successul organization or a business.

    However, amilies are not simply groups o people who

    band together to conduct a business. They are bound

    to one another through emotional, social, economic,

    and legal relationships, which have the added overlay o

    cultural imperatives. Hence, governance disputes may

    result rom amilial clashes and vice versa. The actors that

    make amily relationships strong and lasting can translate

    into a healthy governance structure. By the same token,

    actors that result in rancor or mistrust in the amily can

    produce dysunctional governance.

  • 7/29/2019 ADR Toolkit Volume1

    10/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 18

    However, as one generation succeeds the next, ties

    among amily members tend to weaken. For example,

    the ounders authority over his children may be stronger

    than the relationships among the siblings who inherit

    the business. The next generation o the amily may

    involve cousins, whose own ties may be substantiallyweaker than those o parent-child or sibling-sibling.

    Share ownership can become more ragmented over

    generations as each amily member divides his or her

    shares among his or her children. Cousins do not

    respond to the authority o a patriarch or matriarch as

    their children would do. The jealousies that stem rom

    sibling rivalries can translate into deeply emotional

    disputes over the course o the business.

    For example, as one generation retires or dies, the next

    generation must assume their predecessors roles. This

    oten triggers many issues. Do all amily members wish

    to work in the business? Are all amily members equally

    qualied, and do all amily members work equally hard?

    How will succession be determined by line o descent,age, gender, or non-amilial criteria? Will rivalries

    and jealousies among amily members play out in the

    governance o the business? These and other related

    issues can orm the basis or bitter disputes i there is no

    process or resolution.

    In a amily-owned business, disputes initially would

    have been settled by the authority o the ounder.

    e x A m p l e

    r d

    Br

    We e com ouder ded, w le oeg pdor Box. he d develoed mre-

    ledg, world-cl com, d le w roeol mgeme rucure d reolder

    greeme, wc cluded rbro clue. t led, owever, o reve cofc mog e

    er. te ouder wo o oo egged erce judcl ble, wc led or more ree

    er. Oe broer bg eder, woe o ror o corol e com d ce lv

    lele. te oer lrge c reerve, reue o egoe, d vor djudco. te ol eo ec oer roug er lwer. te bord co o x o-execuve drecor, wo were relvel

    ucceul eldg e com rom e cofc eec bu dd eurl. te bord meeg

    becme gg re were lwer e mo o e reg. te judcr bee eecve becue

    judge oe reer solomoc Juce o blce e volved re ere ed o mg

    deco o el e com. te lmo-rued broer eveull ecled e cofc b eeg el

    rom we g, wo roved ed o be g o dre becue o d meod.

    proec woreed or e reolder d e com. te e go ger d e com beg

    uerg e due exded o volve oer eolder d rced med eo.

    comment

    te lc o ucceo lg commo ource o mjor due ml rm worldwde. ml

    bue member oe del e roce o ucceo lg or everl reo re oe

    fueced b e culurl coex. i ome ce, leder d dcul o le go. i oer, ucceodcuo re ooed becue o e er deco could cree cofc d rovoe crcm.

    i ome culure, urermore dcul or ucomorble o dcu leder rereme or de. ye

    wou roer ucceo lg, rm re le vulerble er er leder rereme or de. t

    c led o ber d embrrg due c rm e com reuo d erormce.

    SOURCE: Leonardo Viegas, Director, IBGC; Member, Forums Private Sector Advisory Group

  • 7/29/2019 ADR Toolkit Volume1

    11/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 9

    Independent or non-executive directors are oten

    appointed to the board o amily rms with the

    expectation that they will help resolve disputes among

    amily board members. Yet, the appointed directors

    are not always prepared or that role and can nd it

    disconcerting and challenging to handle those disputesand remain neutral as the dispute(s) unold(s).

    tO REViEW thE skiLLs REqUiRED ORCORpORatE GOVERnanCE DispUtE REsOLUtiOn,

    sEE VOLUME 3 MODULE 1.

    s-o c

    For some companies, the government o the country

    in which the business is located may be a signicant

    shareholder. In such situations, disputes can go beyond

    business issues and involve politics or public policy. Incountries where public policy shits rom government

    ownership and industry control to privatization, the

    change in governance structure, the composition o

    the controlling group, and the companys perceived

    objectives can all become ertile ground or disputes.

    l c

    But what happens when the small, closely held business

    amily-owned or otherwise prospers and grows? As

    the number o shareholders expands, only a ew o them

    will sit on the board and participate in the companysgovernance. It is likely that no single individual or amily

    member will own a controlling share o the companys

    stock. Capital requirements, or the lure o greater wealth

    or shareholders, may result in the company going

    public. The company and/or its shareholders may sell

    shares to the public to raise capital. Since the companys

    shares will trade on public exchanges, the composition

    o the shareholders may change daily.

    Shareholders oten are institutions such as pension

    unds, insurance companies, oundations, venture capitalunds, private equity unds, mutual unds, and hedge

    unds. A corporation may begin lie with capital rom an

    institutional source, and that institution may be one o the

    shareholders or, perhaps, a controlling shareholder.

    Once a company goes public, the people who become

    shareholders do so or their own nancial investment

    e x A m p l e

    s-o c d

    Br: e.on Br

    We e e o Bulgr owed oe-rd

    o e regol ul com E.On Bulgr

    bewee 2003 d 2005, e goverme

    relo w e oreg ower grew

    cregl red. i 2005, Bulgr

    Ecoom Mer per Dmrov red

    ueo bou e ower mgeme

    dlg le o wo ower drbuor

    Gor Orov d Vr o Germ

    E.On. he lo ueoed e lc o dvded

    drbuo ould ve occurred we

    e le w comleed. te le w ll

    dred le 2004 w arl 30, 2005dedle. i cocluded b dedle, e 2004

    dvded would be drbued rooroll o

    reolder bed o er eu oldg.

    E.On Bulgr dd comlee e le erl

    2004 bu dd o e dvded romed

    uder e le greeme. hg rerucurg

    co e wo er ror o e ul le

    d boomg coruco cued demd or

    elecrc o or. te com med

    e dvded were o be lowed o ecer

    veme o moderze e rmo grd,

    couerg crge e dvded were

    beg exred.

    comment

    i rll e-owed eerre or rll

    rvzed come, due c el eru

    bewee rve d ublc reolder over

    e com or-erm regc gol. te

    e reolder m ve ublc olc

    execo re eer ror or

    cocer or e com. Weer e-owed

    or o, bord ould c e be ere o

    e com d ll reolder. ye, e

    rereeve c d dcul o gore

    olcl d ocel reure m cofcw e com be ere.

    SOURCE: Bulgaria: Raps Power Distributors or Dividend Non-

    payment,Dev, August 9, 2007.

  • 7/29/2019 ADR Toolkit Volume1

    12/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 110

    objectives. Emotional ties do not enter the picture or

    shareholders, who may not have any direct relationship

    with the companys board or management. Thus, the

    companys ownership may gradually become divorced

    rom control o its board and management. However,

    should these shareholders become dissatised with thecompanys direction or perormance, they may seek to

    infuence its governance.

    The company may grow through mergers, acquisitions,

    or global expansion. Its culture may change. These

    developments, in turn, may bring in new directors and senior

    managers who have no experience working together.

    As the company grows and changes, the possibilities

    or disputes increase exponentially. Tensions may

    arise among the directors. Companies ounded by

    e x A m p l e

    crr sr d

    u s - uae: s nrk v. l c

    sou d lrge reolder, Legum Cl o Dub, re l o ddre everl due.

    i Jue 18, 2008 eme, Legum Cl o Dub, wc d o old 25 erce o sou newor ic.,

    red everl ue d d would wold voe or oe drecor dg or eleco o e bord

    e Jue 20 ul meeg. i d e com oc rce w g er ve-er low d comled e ree drecor ueo ve reded over er o oor oerol erormce, e com

    lc rrec d bord... ureove o reolder cocer.

    two d ler, sou reoded w doed w Legum eme d eeded o ow more

    bou Legum rucure. sou d bue ouce o ol-ecur elecommuco rrucure

    e Ued se. i w ucler wo, v Legum, old sou oc.

    a e ul meeg, reolder eleced e ree drecor cludg Crm d CEO h M. amed.

    Legum weld voe. aerwrd, sou d w wllg o dcu mg Legum rereeve o e

    bord, er revew o ero b e bord omg commee d ubjec o e wo de gg

    dll ccord.

    i md-M 2009, e com med Rcrd n. noeburg rede d ce execuve. he ucceeded

    amed, wo coued crm.

    comment

    t cro-border corore goverce due llure cofcg vew over e com reg. Wle

    e dom mor reolder ror o ee greer volveme d beer reur, oe bord

    ror bee e reervo o ol ecur ere.

    SOURCE: Robert Daniel Sonus in Talks to Address Legatums Concerns.MreWc, June 23, 2008. Available at: http://www.marketwatch.

    com/story/sonus-networks-uae-investor-in-talks-to-resolve-dispute.

    amilies may have directors, executives, or signicant

    shareholders who are the ounders descendants. Or

    some directors may have developed emotional ties to

    the company. This emotional overlay can easily clash

    with the perspective o investors or directors who may

    be motivated by their own nancial objectives.

    Shareholders and directors with a long-term view o

    the company may accept lower nancial returns in the

    short run to strengthen the companys uture. Other

    shareholders or directors may avor short-term gains.

    Disputes around these and other strategic issues may

    emerge among shareholders or with the companys

    board. Unresolved, such disputes can reach a point

    where the disgruntled shareholders seek to replace some

    or a majority o the directors, exercising their power

    through voting rights that come with their stock.

  • 7/29/2019 ADR Toolkit Volume1

    13/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 11

    disputes aecting inteRnal andexteRnal constituencies

    Most companies are likely to experience corporate

    governance disputes at some point. These disputes can

    all into two broad categories: internal and externalcorporate governance disputes.

    Internal governance disputes occur within the company,

    especially among directors or between directors and

    senior management. Such disputes oten have their

    source in the relationship between the CEO and the

    chairman and/or other executive and non-executive

    directors.

    External governance disputes involve constituencies

    that are outside the company mainly shareholders.For example, dissident or dominant shareholders may

    see a change in the companys policies or in the boards

    composition. In some cases, other stakeholders, such as

    employees or communities, may have grievances that they

    want the board, rather than management, to resolve.

    Internal disputes are obviously the most disruptive to

    board decision-making, but shareholder disputes are

    increasingly troubling directors. Unresolved, internal

    and external corporate governance disputes can

    impair the boards ability to unction and improve thecompanys perormance.

    tO REViEW thE iMpaCt O CORpORatE

    GOVERnanCE DispUtEs, sEE VOLUME 1

    MODULE 2.

    ir d

    As boards generally operate out o the publics view, there

    is little empirical data related to internal disputes. Yet

    anecdotal evidence o board disputes that became public

    indicates that boards do not always unction smoothly,

    that they sometimes experience discord and strie.

    In the United States, listed companies must disclose the

    details o internal disputes involving directors when a

    director resigns or reuses to stand or re-election due

    to disagreements involving the companys operations,

    policies or practices.2

    Boardroom disputes oten reveal serious issues acing

    the rm. The revelation o these problems, in turn, can

    lead to large declines in share value, trigger changes in

    top management, and disrupt the boards work.

    Boardroom disputes can be classied into three broadcategories:

    Board processes

    Agency problems

    Corporate strategy

    e x A m p l e

    Br c d

    u s: p tbr

    crr

    i 1985, grou o mor reolder, led

    b bord member Mcel herm, oug

    o o ree deede drecor. te

    bord crm e, De Coo, wed o

    ee execuve member o e bord. herm

    rgued e exg rucure w couer-

    roducve d lced bo ovo d em

    r due o ee comeo erll. i

    ver orm meeg, bo de clmed oreree e ormer CEO legc. herm

    reue w eer erd or ollowed; e

    bord rucure remed e me. te bord

    bl everele coued d led o

    oor corore erormce. poex d o

    ouce ubl lo or er. t,

    ur, led o e rego o everl drecor,

    cludg crm, e er ollowg e

    due.

    comment

    Cofc w bord c eru o e o

    were e bord become rlzed deecve. Ureolved bordroom due c

    led o oor corore erormce.

    SOURCE: R. Reuben, Corore Goverce: a prccl Gude

    or Due Reoluo proeol. Washington, D.C.: American

    Bar Association, 2005.

  • 7/29/2019 ADR Toolkit Volume1

    14/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 112

    d l drr R

    u s

    t ble rovde clco o 168 due o our cegore bed o e m ue ced b regg

    drecor: gec roblem, bord rocee, corore reg, d mcelleou due. Due eode re

    deed rom sEC 8-k lg mde bewee 1995 d 2006 co Exhibit 17 (drecor regoleer) cg dgreeme.

    categoRy o dispute examples o issues cited Requency

    Br pr secl bord meeg were clled o or oce regrdg mor mer

    Drecor were gve uce ormo o cl d oero

    Reger w orced o voe uo umlr mer wou deue bord dcuo

    no revew o corore dcloure d execuve emlome corc

    Com mde rore ue o reger me gor 10-k lg

    Due over moe (c or oc) owed o reger

    Drecor d ocer urce coverge o reewed

    65

    a prb Mgeme eem o urue ow ere, ucored b e bord o drecor

    Exceve oo gr o e CEO

    Bord deco regrdg mgeme eroel led o roec reolder ere

    Dgreeme w doo o reolder rg l

    Cll or rego o CEO/Crm were gored

    Bord goverce rcce, eecll CEO comeo d ucceo

    CEO ued eudom o o mledg mege o iere oc mege bord

    42

    crr sr p

    Dgreeme over e com dreco

    Com moved w rom R&D ocu, o e reolder derme

    Lc o clr bue, mreg, d cl l

    Dgreeme w mgeme over ow o reore e com o robl

    Bord rejeced eover oer would ve dded o reolder vlue

    ideue erm o rve oer

    Com uderclzed d, ereore, uble o delver o log-erm l

    Reger dgree w com deco o eer o $15-mllo cred cl

    43

    m i Worlce evrome w couerroducve

    Mgeme dd o oer dver e worlce CEO weld wge rom le emloee

    proll xe were delue

    Ueced dgreeme w e com oero, olce, d rcce

    18

    SOURCE: Anup Agrawal and Mark. A Chen. July 2008. Boardroom Brawls: An Empirical Analysis o Disputes involving Directors. University o

    Alabama and Georgia State University. Working paper. Available at: http://papers.ssrn.com.

  • 7/29/2019 ADR Toolkit Volume1

    15/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 13

    e x A m p l e

    crr mrr d

    u s: h-pkr

    i 2002, e bord becme embroled

    g over e com reg, eccll

    weer hp ould merge w Com. Ever

    drecor uored e merger exce or Wler

    hewle, e o o hp co-ouder Bll hewle.

    soo er hewle voced ooo, e

    ml o Dvd pcrd, e oer co-ouder o

    hp, ouced uor o e hewle ml

    oo. togeer, e wo mle owed 18

    erce o e oudg vog re. te

    re o e bord w ver vocl uorg e

    merger; e uorzed leer o reolder

    dcreded hewle oo, g e w muc d cdemc d ever

    wored or e com. Wler hewle

    reoded b revelg e CEO o e wo

    come would receve ol comeo

    cge o $115 mllo e merger were o

    be comleed. hp mgeme e ccued

    hewle o demg mormo bou

    emlome erm or eor execuve. te

    lo clred e e CEO o hp, Crl

    or, would ol ge zble comeo

    cge e remed er oo or ree

    er d delvered gc cree e

    re rce. te due bewee hewle de bord led o col lwu. hewle w

    o reoed drecor o e merged hp-

    Com com, d e com mge

    w ur b e med cmg.

    comment

    t mou due ow ow eve merger

    d cuo c be, d ow el e c

    led o col due. Moreover, due

    rovde g o ow bue d erol

    ue become erwed due ecle.

    suc due oe co be coed

    w e bordroom. te med become blegroud or e re volved.

    SOURCE: R. Reuben, Corore Goverce: a prccl

    Gude or Due Reoluo proeol. Washington, D.C.:

    American Bar Association, 2005.

    e x A m p l e

    crr sr d

    R: tnK-Bp

    Jme Owe, e ce cl ocer o tnk-Bp,

    ouced deco o reg augu 2008.

    Owe exled w e w levg job

    leer o e tnk-Bp CEO Rober Dudle d e

    bord. i oo, e bord cofc w

    e reolder dd o llow m o ulll

    due cl drecor rre,

    deede w.

    aer umg e CO oo Jur 2006,

    Owe becme member o eor mgeme

    tnk-Bp. he rced regulrl bord

    meeg d w crm o e corore

    goverce commee. pror o oo,

    e wored or Cevro.

    te corore cofc bewee e Ru d

    Br reolder o tnk-Bp volved due

    bou e com regc develome d

    corore goverce. te Ru reolder

    ed o tnk-Bp exo erol

    mre, eve comeed w Bp. te

    uggeed Bp ve deede drecor

    o bord o ecure r w e tnk-Bp

    bord d duger come. te

    Ru rooed Dudle be excged or

    deede drecor.

    te Ru reolder lo reueed

    er Br couerr m blce

    bewee e umber o oreg d Ru

    exer worg tnk-Bp. Br reolder

    d lred reued ee uggeo. a o

    Ocober 2008, e cofc w edg e

    cour. Dudle d o leve Ru d coued

    mgg e com rom brod.

    comment

    t exmle ow ow reg d goverce

    dgreeme c evolve o derucve due m dru e bord wor, rm e

    com reuo, d led o e rego

    o e execuve.

    SOURCE: RBC new, English CFO Resigns.August 4, 2008.

  • 7/29/2019 ADR Toolkit Volume1

    16/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 114

    While some dissension in a group may be inevitable, in

    a corporate environment, certain situations signicantly

    increase the risk that a disagreement will devolve into a

    dispute. Oten, these situations occur during transitions

    and beore or ater certain momentous events:

    Adopting new strategies. When the company needs to

    change course, directors opinions may dier or their

    understandings may vary as to what the new strategy

    should be.

    Mergers and acquisitions. A company can undergo

    tremendous structural and strategic changes during

    its existence. Mergers and signicant acquisitions can

    alter a companys culture and dynamism, particularly

    i the company nds itsel embarked on a dierent

    course rom the one beore the merger. Not alldirectors may be comortable with the changes.

    Fundamental change in the corporation. Determining

    the companys ultimate course can exacerbate board

    tensions. For example, overtures rom private equity

    concerns to buy a company and take it private involve

    questions about whether the company is to continue

    in its present orm. The possibility o a merger or sale

    o a substantial part o the company raises proound

    business issues, but it oten has an emotional

    component.

    Transormation rom not-or-prot to or-prot

    company. Non-governmental organizations are oten

    inclined to swap the not-or-prot company model

    with a or-prot one to attract more capital to meet

    their growth challenges. For example, micronance

    institutions are increasingly experiencing such a

    transormation by establishing themselves as banks to

    mobilize deposits and diversiy their product range.

    Board disputes at such companies may arise where

    some board members ear a mission drit and want

    to continue to align the companys social objectives

    with those o its shareholders to make prots.

    Crisis situations. Not all directors have the same

    approach to crisis management. Such situations can

    easily lead to counter-productive disputes in the

    boardroom. Whether the crisis is due to alarming

    nancial results, major quality issues with its products

    or services, a natural disaster, directors views on

    how to weather the crisis oten diverge. Some board

    directors tend to want to minimize the problems

    impact while others preer to widely disclose (beyond

    mandatory disclosure requirements) the problems even i this may result in a short-term drop in share

    value.

    Post-crisis environments. When the company

    has emerged rom a signicant crisis nancial,

    operational, government inquiry, litigation, etc.

    the crisis itsel may have been the boards uniying

    element. The immediate objective o surviving the

    crisis supersedes other goals. Once the crisis is over, the

    board may nd itsel without shared goals or strong

    bonds to unite the directors. As a result, dierencesmay arise regarding corporate strategy and goals.

    Board composition changes over time. Some members

    leave, and new people take their places. These changes

    dont always go smoothly, especially when they involve

    either a large number o directors or the appointment o

    a new CEO or chairman.

    F O C u S

    n evr dr i d

    Dcoure d debe re e er o

    e bord wor. a gc objecve o

    vg dvere, deede bord o

    clude brod ecrum o vew d de

    e drecor delbero. Derg vew,

    erecve, d de oer corucve

    debe. t brg more ormo o

    e deco-mg roce, cllege

    umo, d re ocu. Debe,owever, ould o be ree-or-ll oug

    mc. Rule d rocedure ould be

    ebled o eure e debe orderl

    d roducve.

  • 7/29/2019 ADR Toolkit Volume1

    17/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 15

    Change in board composition. Changes in the boards

    composition that involve a signicant number o new

    directors in a short time can lead to misunderstandings

    and increase disputes markedly. For example, a merger

    may involve directors rom the acquired company

    joining the acquirers board. Or, an entirely new boardmay be ormed, and the directors may not be amiliar

    with one another since they havent worked together

    beore. Until the groups members have experienced

    working together, the risk o underlying discord and

    overt disputes is substantial ly heightened.

    Succession on the board and in management. Choosing

    successors involves agreeing on the companys current

    and uture needs. In turn, these perceptions are

    related to understandings o long-term strategies.

    When directors do not agree on these undamentalmatters, disagreements and disputes emerge.

    New CEO; new chairman. When either the CEO or

    the chairman is new, he or she must simultaneously

    master his or her new job while developing relationships

    with the directors. These daunting tasks are rie

    with possibilities or misunderstanding and poor

    communication. Trust is imperative or good CEO-

    Chairman-Board relationships, and anything that

    impairs building and sustaining that trust presents

    opportunities or dispute.

    Directors nominated by dissident shareholders. Once

    someone is elected to a board, he or she must use his

    or her best judgment and act only in the interests o

    the corporation and its shareholders. Thus, directors

    nominated and elected by dissident shareholders

    should not simply serve as representatives or

    mouthpieces or the specic interests and investment

    strategies o those who nominated and voted or

    them. However, as a practical matter, when directors

    nominated by dissident shareholders are elected, they

    join the board with opinions about the companys

    ocus and direction that likely dier rom those o the

    incumbents. This clash o ideas and vision becomes

    immediately ripe or disputes.

    Other issues with a high risk o dispute involve ongoing

    irritants to the boards unctioning. These include:

    G l O S S A R Y

    d srr drr

    d rr ooe rmmgeme or mgeme olc. or

    exmle, dde reolder o hewle-

    pcrd ooed rm oer o urce

    Com Comuer.

    d rr w o cge rmolce d geerll c ooo o e

    oer drecor currel eld vew.

    SOURCE: http://fnancial-dictionary.thereedictionary.com.

    e x A m p l e

    c ir d

    K: tv sr gr

    i Ocober 2008, ke Business Dailyreored

    dgreeme mog e drecor o e

    cl dvor d oc broerge gec,

    tvo secure Grou, ve egeed cocer

    over corore goverce o cl mreermedre.

    tvo e ecod ce or o me

    were bordroom rgue ve reeed

    oud mgeme o ecure dur

    rm. te ble tvo re beleved o ve

    bee red b e com em o re

    more cl o ce exo roug

    s250-mllo rve lceme.

    comment

    aloug mo bord due rem e

    bordroom, e med re cregl reorg

    o erl corore goverce due, wc

    lel r e com reuo.

    SOURCE: Emmanuel Were and Eunice Machuhi, Boardroom

    Intrigues Threaten Tsavo Securities.Bue Dl, October

    17, 2008. Available at: http://www.bdarica.com.

  • 7/29/2019 ADR Toolkit Volume1

    18/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 116

    member. Relationships with the CEO can be raught

    with opportunities or dissent.

    CEO-Chairman diculties. In companies where the

    positions o chairman and CEO are separated or in

    a two-tier board structure, major conficts can arisebetween dominant personalities who espouse dierent

    visions or the company or who ail to understand the

    parameters o their dierent roles.

    Dissatisaction with content and conduct o board

    meetings. Whether the meeting chair is the problem,

    or whether the board has been using procedures that

    prevent discussion, dissatisaction with the meeting

    itsel can become an ongoing irritant.

    Failure to respect the boards role versus managements

    role. Boards have an oversight and policy role. I

    directors begin to cross the line and start managing,

    or i management does not respect the boards

    role, the company is headed or trouble. Similarly,

    management may overstep its role, intruding on areaswhich the board eels are its own. In a two-tier board

    structure, this would translate as the ailure to respect

    the supervisory boards role versus the management

    boards role.

    Board-CEO diculties. The board depends on the

    CEO to run the company and develop strategies

    that the board can scrutinize and adopt. The CEO

    typically has a dual role manager and board

    e x A m p l e

    Br vr ceo d

    u s

    te ewl recrued CEO ucl relzed e md-c, ecolog-reled com rcl roduc

    ced obolecece. W e el o oude coul, e develoed lere rege, oe o wc

    e bord, er ome covcg, doed. a r e execug e ew reg, e cured oer

    md-c com. te reg d o: e oc rce jumed, Wll sree w , d e bord

    udo cme.

    severl mo ler, e bord ummoed e CEO, o cgr, o ecl meeg. a meeg, e

    led drecor ded m ree-ge leer crgg m w volg com olc, cludg brece

    o e ec code. a gl ecl ero, e CEO dd o beleve e d ever voled e ec

    code. te bord co le m wou ooru o reue crge. urou, ur, d embrred

    b w e CEO erceved o be grol ur co b e bord d udde cge uor, e

    reolved o bde me, w ul me-rerced oc veed, d e reg. te due w e

    bord w ever reolved eve oug, rom e o o vew o e overll bue, e CEO d drve

    eecve regc urroud. Ulmel, e CEO le e com cg el reo.

    comment

    i ce, eo d obvoul bee buldg bewee e bord d e CEO. te CEO led o bod

    w e drecor d uderd er dvdul vew bou e com d bue. te bord

    mde o eor o wor w e CEO, exl cocer, d em o reolve e roblem beore e

    ecled o coroo. no drecor ced e CEO meor.

    t ce llure e oel coeuece we vrull o due reveo d mgeme

    ecue re emloed. sce commuco were eecve, ue mmered below e urce, d

    ere w o eor collborve roblem-olvg bewee e bord d CEO.

  • 7/29/2019 ADR Toolkit Volume1

    19/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 17

    e x A m p l e

    Br vr ceo d

    u s: mrr l

    Merrll Lc Crm d CEO s Onel

    cme uder re 2007 we e world lrge

    broerge rm ouced rd-urer loe

    o $2.3 bllo. ye w Onel exloro

    o merger oble w Wcov wou

    e bord owledge d rovl led

    o e lo o uor o e rm 11 drecor

    w w clled corore mu. Onel w

    dmed Ocober 2007.

    comment

    to vod due over e bord role veru

    o mgeme, ll drecor d eor execuve

    mu ve cler, commo uderdg o e

    bord due d reoble.

    SOURCE: NPR, October 30, 2007. Available at: http://www.

    npr.org/templates/story/story.php?storyId=15768986 .

    One or more poorly perorming directors. Being a

    director involves a great deal o work and responsibility.

    Directors who do not share the load, or whose

    perormance is lacking, hamper the entire board in

    accomplishing its objectives.

    Potential conficts o interest. When conficts o

    interest appear, directors may be pulled in dierent

    directions. For example, in a private equity situation

    where the CEO will be given the opportunity to

    continue in his or her role ater the company is taken

    over, the CEOs personal interests may be dierent

    than those o other shareholders. A CEO, who is also a

    director and pushes an agenda that benets himsel or

    hersel, can create disagreements and disputes within

    the boardroom.

    Personality clashes. Sometimes disputes occur because

    personalities clash. Two directors may simply dislike

    one another, and their antipathy can poison the boards

    atmosphere. Whether directors like one another is not

    a criterion or board membership. People must put

    their personal and emotional dierences aside when

    serving together on a board. Disputes between the

    chairman and the CEO with one or the other trying

    to dominate the board can be especially disruptive

    to the boards work.

    Conrontational directors. Periodically, some people

    serve on boards who are contrarians or who, because

    o personality or other issues, cannot arrive at a

    consensus with others when acting as directors.

    This type o personality creates a constant series o

    disputes. Sometimes, a director is by temperament

    a contrarian who makes a point o contesting the

    prevailing view. In other situations, particularly

    those involving less experienced directors, the

    director may not understand that one can argue a

    case and participate in a debate without adopting aconrontational attitude. Similarly, less experienced

    directors may initially eel that their status as an

    independent director requires them to overtly

    conront management. Being a contrarian and

    challenging prevailing norms can be healthy and

    invigorating or a board. However, the challenge

    or the board is to encourage independent thinking

    q u O t e

    Br d

    Board disputes usually involve a frms topmanagement and rarely occur just among

    outside directors. Moreover, in most cases,

    these disputes are related to substantial

    rits between the views o directors and

    management regarding board unctioning,

    agency problems, frm strategy, or specifc

    corporate control or fnancing transactions.

    This suggests that board disputes are likely

    the result o power struggles between top

    management and certain board actions.

    anup agRawal

    pROEssOR, UniVERsity O aLaBaMa

    maRK a. chen

    pROEssOR, GEORGia statE UniVERsity

    SOURCE: Anup Agrawal and Mark A. Chen, Boardroom

    Brawls: An Empirical Analysis o Disputes Involving

    Directors. July 1, 2008. trd aul Coerece o

    Emrcl Legl sude per. Available at: http://ssrn.com/

    abstract=1101035.

  • 7/29/2019 ADR Toolkit Volume1

    20/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 118

    tO REViEW pROCEssEs anD tEChniqUEs tO

    pREVEnt anD REsOLVE BOaRDROOM DispUtEs,sEE VOLUME 2 MODULE 1.

    er d

    Not many years ago, directors rarely had any directcontact with the companys constituencies other than

    management. The rationale or the boards isolation was

    simple: To ensure that the company spoke with a single

    voice, boards let it to management to communicate

    directly with outside stakeholders, including

    shareholders. Times have changed. Shareholders are no

    longer passive. As a result o high-prole scandals and

    growing mistrust, shareholders are now more actively

    scrutinizing companies strategy and perormance while

    increasingly seeking involvement in board matters.

    Dominant shareholders (large institutional investors,

    or example) oten loudly express their disagreements

    with board policies and actions. Increasingly, unhappy

    shareholders more requently nominate their own slates

    o dissident directors when they have ailed to resolve

    their issues with the board. Disputes that go unresolved

    and debate and to arrive at consensus without the

    deliberations devolving into internecine disputes.

    Adverse regulatory nding. Management is charged

    with running the company in accordance with all

    applicable legal requirements. I regulatory agenciesaccuse or determine that the company has violated

    a regulation, recriminations can start and become a

    source o dispute.

    Executive misconduct. When the CEO is accused

    o misconduct, or i the board believes the CEO

    has engaged in misconduct, whether true or not,

    misunderstanding and dispute could arise.

    When the circumstances described above occur or are

    even suspected boards should recognize the increasedrisk o a dispute ollowing shortly thereater. In such cases,

    risk-management responsibilities involve recognizing the

    heightened risk and developing or activating processes

    and procedures to resolve disagreements beore they

    become disputes, or, i the disputes occur, to bring

    parties together to develop a consensus.

    e x A m p l e

    crr mrr d

    gr: d tk t-o

    te mjor o t-Ole reolder d gve e go-ed arl 2005 or e reegro o e com

    o Deuce teleom, e Germ elecommuco g. ye, Deuce teleom could o move orwrd

    w l o reegre erel led iere rm t-Ole becue everl reolder ooed

    e oer erm. t-Ole ed e cour o llow merger w Deuce teleom o be comleed dee

    objeco rom dde reolder. ye e cour ruled g e merger, d t-Ole d o el e

    rulg b e regol cour Drmd. a er ler Jue 2006, e ederl Cour o Juce clered e

    w or e merger.

    comment

    t ce ow ow legl ble reled o corore goverce due c del mor regcdeco. ye, Deuce teleom roblem w reolder dd o ed ere. some mor reolder

    coued o coe e re excge ro o e merger, g dd o refec e vlue o t-Ole

    re. i Mrc 2009, cour ruled e Germ elecommuco g mu rembure ormer t-Ole

    reolder. te co could ol $252 mllo. pl ll coder e gure oo low d could le ew

    coml w e cour.

    SOURCE: Agence France Presse. November 29, 2005.

  • 7/29/2019 ADR Toolkit Volume1

    21/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 19

    crr sr d

    c: evr m s i.

    i re relee ued o Mrc 3, 2005, e Dde sreolder o Evromel Mgeme soluo

    ic. (EMs) ouced e d led cour dv deged o eure e secl Meeg o EMs

    reolder be eld ceduled o Mrc 17, 2005. te meeg w clled becue e ve comleel lo

    codece e curre bord o drecor. te drc cge e vo, dreco d reg o e com

    bee drou or ll reolder. te beleve e curre bord emg o del e secl Meeg

    order o llow me o coue w e reg o ellg o core e d dvo o EMs.

    te Dde sreolder beleve e wrog reg or e com d wll ol coue e

    roce o erodg reolder vlue. O Jur 20, 2004, e d e curre bord w ouced, EMs re

    rded $3.60 er re. te re rce cloe o rdg o e toroo soc Excge o Mrc 2, 2005 w

    $0.78 er re, reduco o 78 erce.

    te reolder o EMs mu be gve e rg o elec le o drecor wll mmedel x e crcl

    cl e o EMs d u rore bodg lce o EMs c bd o gc corc. Ule e

    Mrc 17, 2005 meeg roceed, ew bord eleced d rore cg u lce, EMs wll loe

    e ooru o ubmg bd or mllo o dollr corc d EMs d reolder ere wll be

    urer rrerbl dmged

    te Dde sreolder beleve EMs ree bue model cged o drcll o loger

    uor e ol oluo roc bu rer become orgzo w lo o de, dreco d

    vo. te Dde sreolder beleve e orgl vo d reg uo wc EMs w ouded, o

    become ol egred ervce rovder o e evromel remedo dur.

    comment

    sreolder cludg dde d mor reolder, re cregl cllegg mjor bord deco. i

    reolder oo d ueo re o del w mel, roer mer, due re lel o eru, d,

    ur, be dcloed o e med d/or broug o cour.

    a ce, e co o ee due c be exremel g. te EMs 2005 aul Reor ed: te ormer

    prede d CEO, uo ermo, eed umber o u g e Com d Bord o Drecor. tee

    co, log w e oced co o deedg g dde reolder reuo led b e ormer CEOreuled rerucurg crge d oer em o $5.3 mllo durg e welve mo eded December 31,2005

    comoed o:

    $1.0 mllo everce exee or emloee ermed rougou e Com;

    $2.0 mllo o corore legl, orec ccoug d coulg crge reled o reorgzg e oce o eCEO;

    $1.7 mllo or e eleme o lgo broug bou b e ormer CEO d reled re;

    $0.3 mllo o reme cloure co d co o ex leed cle; d

    $0.3 mllo ddol co oced e ecl reolder meeg;

    Oer co reled o e reorgzo o e Weer Cd oero were cled r o dcouedoero.

    urermore, e reor oe , Wle e obl o lgo r ced b mo come, EMs emo o 2005 volved lgo w vrou re oced w ormer CEO r Daddro oed

    re o vbl bue. te ucer cued b ee legl co w brrer o rerucurg

    log-erm lo, rrgg or uure cg d ecurg bodg reured or o w gc ew corc.

    te eleme egoed 2005, d comleed e r urer o 2006, reduce coug co d, more

    morl, remove gc ucer bou e uure o e Com.

    SOURCE: Business Wire, EMS Dissident Shareholders Seek to Protect Shareholders. Available at: http://www.allbusiness..com/company-activities-

    management/company-structures-ownership/5029597-1.html. Environmental Management Solutions Inc. Annual Report 2005 Business Wire, March

    3, 2005. Available at: http://www.englobecorp.com/pd/annual- report /2005_ Annual_Report.pd.

  • 7/29/2019 ADR Toolkit Volume1

    22/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 120

    e x A m p l e

    dr d

    Br: pr

    i Jue 2008, bodolder or e Bulgr uel reler perol were cocered bou e com lure o

    dcloe uded, coolded cl gure or 2007. perol d lced Euro100-mllo bod oerg

    w 8.375 erce couo Ocober 2006, ee bod rded o e Lodo soc Excge.

    a me, e bodolder d e coolded reor w wo wee le d er reue or

    ormo rom perol we uwered.

    O e record, com ource blmed e del cl reorg o e le o 75 perol llg

    o d uel be o locl rvl Luol. te del rel rggered e eed or correco e 2006

    d 2007 coolded reor.

    perol d lred reved uwrd 2.3 me e ucoolded ro or r urer 2008 o BGn103.7

    mllo reul o e Luol rco.

    te bodolder lo comled e d o bee ble o ob ormo bou l or edg

    e roceed rom e Luol del.

    a perol bodolder reveled e were ver w e bue model o e uel reler d w

    e mcble reoluo o w Luol. Bu e c e bod rdg below oml vlue

    ource o cocer, d e would le mgeme o ed lg o e com cve.

    perol ouced would ve mo o e roceed exo o bue o ucl oe

    e lo o mre re er e le o 75 oule o Luol.

    however, e le o zeble cu o e rgger eve could rom bodolder o ee

    ccelered reme o er rcl, ccordg o ome bodolder.

    Uder e oe codo, perol oblged o ve e roceed rom e le o perol o mlr

    bue cv or oerwe ee veor coe o cel e ud o oer bue.

    Cloud ceed bove e Bulgr uel drbuor er e globl rg gec c Rg o seember

    30, 2008 lced olvec d bod rg o Rg Wc negve.

    te move w rggered b bd corore mgeme edg BGn463.5-mllo o e le roceed

    o re bubc e ecod urer 2008 d, oer uroe veerg o rom e bue exo

    l ld ou o e gec.

    te uel drbuor reurced oc wor more BGn90-mllo o drbue dvded o mjor

    ower e bodolder exee, reeg e com lud, c d.

    te gec wred , ule perol delvered exr ormo o e wrogdog, rg ouloo m

    be dowgrded o egve. perol old c e re bubc emorr veme.

    comment

    t ce llure ublc due bewee corore bodolder d reolder bdl refec o

    e com d bord. te bord execed o be more rre bou e com l d o

    reolve e due o reure bodolder, revere e bd rg, d mrove mge e med.

    SOURCE: Dev Dl, June 4, 2008.

  • 7/29/2019 ADR Toolkit Volume1

    23/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 21

    e x A m p l e

    sr V d

    R: utK

    i December 2004, dee e deede drecor objeco, Utk bord decded o ell 52.5 erce o

    re teleo-al or $6,196,575. Utk deede drecor beleved rco rce w

    below mre vlue bed o eme rom rg gece.

    i December 2005, er eme w cormed we Mts boug e remg 47.5 erce o teleo-

    al rom rd r or $32,600,000. te re vlue o teleo-al w ve me ger December

    2005 e e revou er we e com corollg e d bee old.

    Uder Ru lw, loug e bord ee e moer vlue o e, vluo o be bed

    o r mre vlue.

    O Jue 21, 2007, e iveor proeco aoco, o bel o Utk mor reolder, led cour

    co g Utk bord or dmge uered b e com.

    te mor reolder rgued e lo o ro due o e le o udervlued re 2004 cued

    Utk o uer ubl dmge. Utk mor reolder reueed Utk drecor dem e

    com or dmge emed $8 mllo.

    O augu 30, 2007, e Mocow arbro Cour (Commercl Cour) dmed e ce er r erg.

    Ded w e deco, e iveor proeco aoco coug o ee redre o bel o

    mor reolder.

    comment

    Worldwde, mor reolder re cregl cruzg mor deco mde b bord d re

    demdg co e eel er rg ve o bee reeced or ce e beleve e

    bord mde deco w o e com be ere. t exmle lo ow mjor due

    m re mog reolder eecll bewee corollg reolder d mor reolder.

    SOURCE: Investor Protection Association, Russia June 8, 2008.

    can threaten the companys governance structure and

    perormance.

    Several situations in particular can lead to disputes

    between the board and shareholders. In Finland, or

    example, the most common dispute is related to thevaluation o share prices during a merger or acquisition.

    It is typically a battle between the majority shareholders,

    who initiate the transaction, and minority shareholders,

    who ear they might be sold short. Unresolved, these

    disputes can lead to high-prole court cases, heighten

    reputational risk, impair governance, and threaten to

    change the companys course. Not all shareholders

    act and think alike. Shareholder disputes involving

    shareholders can become extremely complex given the

    with various viewpoints involved.

    Matters and areas that are increasingly leading to battles

    between the board and the companys shareholders

    include:

    Mergers and acquisitions. Disputes between

    shareholders and boards regarding a proposed

    acquisition or disposal o a substantial part o the

    companys assets are common.

    Takeover procedures. Shareholders increasingly

    scrutinize terms and conditions o a proposed

  • 7/29/2019 ADR Toolkit Volume1

    24/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 122

    e x A m p l e

    sb d

    u s: e mb

    a grou o eo ud d uol veor ccued Exxo Mobl Cor. o lg o c o globl wrmg

    cocer d demded meeg w e com bord over e ue.

    Exxo Mobl d log bee rge o evromel d cv or ueog e cece bed globl

    wrmg.

    Demd or e com o do more o ddre clme cge cocer d ve reewble eerg

    ource gered momeum e d ed o e com ul meeg, ceduled or M 31, 2006

    Dll.

    te grou, comred o eo ud ruee rom eg e d new yor C, well eg oer

    uol veor, d e were cocered Exxo dlg o e clme cge ue le lggg

    bed eer, uc Bp d Rol Duc sell.

    Exxo Mobl mg mve be w reolder moe e world ddco o ol wll o be or

    decde, Coeccu se treurer Dee ner d eme. a veor, we re cocered Exxo Mobl o ucel rerg or omorrow eerg d ru e r o lggg gcl bed

    rvl.

    i reoe, Exxo d d ogog dlogue w e grou member d w eg u meeg

    Jul 2006 o dcu ee ue.

    however, e Jul meeg w ol execed o be w Exxo , oewom or e veor grou d,

    og e were eeg udece w e com bord.

    Exxo releed ul corore cze reor, g reodg o e clme cge ue b

    mrovg eerg ecec d cug greeoue g emo, mog oer g.

    i r, our oo clude e c we recogze e ccumulo o greeoue ge e

    Er moere oe r m rove gc or oce d ecoem, Exxo Mobl d

    eme. We beleve ee r ju co ow, bu e eleco o co mu coder e

    ucere rem.

    comment

    sreolder re oldg come ccouble o er oblgo or uble bue rcce. Eggg

    dlogue, rg ower or e ue, d demorg commme ddreg reolder

    cocer re ome o e w wc bord c reolve cofc.

    SOURCE: Reuters, Investors Attack Exxon on Global Warming. May 19, 2006 Available at: http://www.enn.com/top_stories/article/4288 .

    takeover, including compliance with internal (e.g.,

    articles o association) and/or external (e.g., listing

    rules, securities legislation) rules.

    Share and bond valuation. Disputes between share-

    holders and the board on the share/bond valuationmethod are increasingly common when there is a

    compulsory acquisition o the stakes o a small group

    o shareholders rom a joint stock company by means

    o cash compensation (squeeze out). In Germany,

    or example, a pool o shareholders owning at least 95

    percent o a companys shares has the right to squeeze

    out the remaining minority shareholders by paying

    them an adequate compensation. The decision toenorce a squeeze out must be made by voting at

    the general meeting. Since the major party already

  • 7/29/2019 ADR Toolkit Volume1

    25/93

    MODULE 1 Wha Ar Corora Govrnanc Diss? VOLUME 1 23

    commands the vast majority o votes, this usually is a

    mere ormality. The compensation value is determined

    by the companys nancial situation when the general

    meeting occurs, the minimum compensation being

    the shares average price during the past three months.

    Lack o disclosure. Disputes between shareholders

    and boards oten concern the poor quality o nancial

    disclosure and the lack o nonnancial disclosure

    based on best practice and regulations.

    Shareholder agreements. When acquiring a

    companys stock, major shareholders increasingly sign

    a shareholder agreement that describes the companys

    governance, including bylaws on the sale and purchase

    o shares, investment policies, etc. Although they can

    help protect investors, these agreements can also be aertile ground or disputes.

    e x A m p l e

    cr-Brr d

    m: nk - h

    ne, ic. d e e o correc worer-bue roblem cor ue Ml. te lec

    rel g d co refec cocer bou e cour croc lbor orge d ow ec

    cor worer.

    ne lleged bue hex iegred Bd., kul Lumur-bed grme mucurer ow cor

    roducg ne t-r. ne, wc bed Bevero, Orego, d d comleed l vego

    o clm o ucceble lvg codo, woldg o worer or, d grg o wge

    beg er aurl elevo reor lleged worer mreme hex.

    Mcel sw, execuve drecor o hex, d e com me w ne comlce ocl o dcu

    volo o ne code o coduc or oreg corc mucurer, d hex reced e

    ue. We ve bee worg or ne or e 15 er, sw d, mg e llego o

    bue b e aurl reorer were ou o rooro o e c.

    ne el bled crcm o lbor rcce ce e 1990.

    commentiveor d eolder re cregl reurg come o dere o rcce eure emloee

    worldwde ve ume worg codo. a reul, CsR d goverce olce doed b erol

    come c reul due w er ubdre or uler. tee cro-border due c be urer

    comlced b derece lw, ocl more, judcl rocee, d corore goverce rcce.

    SOURCE: te Wll sree Jourl a.August 4, 2008.

    Non-respect o corporate governance best practices.

    With the adoption worldwide o corporate

    governance best practice codes and stock exchange

    listing requirements, shareholders can review the

    governance o the companies they invest in by

    accessing the companies websites and comparingcompany practices against governance norms.

    Disputes may arise over the interpretation and

    implementation o codes and the e ective application

    o the comply or explain principle as provided in

    many corporate governance codes.

    Discharge o individual board members/executives.

    Shareholders more actively express their satisaction

    or dissatisaction with board members. Disputes

    may erupt over the perormance o individual board

    members and/or the alleged mismanagement o asenior executive.

  • 7/29/2019 ADR Toolkit Volume1

    26/93

    VOLUME 1 Wha Ar Corora Govrnanc Diss? MODULE 124

    Edoe

    1 This denition o corporate governance was provided by Sir Adrian Cadbury in 1992 in the Report on Financial Aspects of Corporate Governance in the United Kingdom.

    London: Gee and Company. Available at: http://www.ecgi.org/codes/documents/cadbury.pd.

    2 Anup Agrawal and Mark. A Chen. July 2008. Boardroom Brawls: An Empirical Analysis o Disputes involving Directors. University o Alabama and Georgia State

    University. Working paper. Available at: http://ssrn.com/abstract=1101035.

    .

    Nomination/appointment o board members.

    Disputes can easily emerge among majority and

    minority (or dissident) shareholders and between

    shareholders and the board over the nomination or

    appointment o board members and senior executives,

    as well as over the nomination criteria.

    Remuneration/bonuses o board members and senior

    executives. Disagreement over the remuneration

    and/or bonuses o board members and senior

    executives, as well as with the boards compensation

    policies is, eectively, a disagreement with the

    boards perormance as overseer o the companys

    management. I the boards compensation decisions

    are rejected, directors suer public embarrassment,

    and it becomes clear that the board and the

    shareholders, whose interests the board represents,are not in alignment. Say on pay, in which

    shareholders express their approval or disapproval o

    senior executive compensation, is a sensitive, highly

    publicized issue that can trigger disputes.

    In jurisdictions where say on pay is not required, the

    question as to whether the board should adopt this

    practice can itsel be contentious.

    Corporate social responsibility. Social and ethical

    issues involving the companys broader range ostakeholders are increasingly becoming an issue

    or shareholders, especially institutions that invest

    across borders. Disputes may arise over shareholders

    concerns about employment policies and/or the

    companys interaction with the communities or even

    the countries in which it does business.

    Sustainability. As the world increasingly ocuses

    on matters involving sustainability, questions arise

    about the companys long-range uture and the

    strategies that will increase the companys value while

    working to protect the environment and operate in a

    sustainable manner.

    Cross-border operations. Globalization and cross-border trade increase a companys risks that social,

    political, and cultural dierences can create deep rits

    between the company and its external constituencies.

    Reputational and operational risks can increase

    dramatically.

    When a companys business crosses national borders, or

    when shareholders and directors come rom dierent

    countries or cultures, the potential or a dispute increases.

    Dierent perspectives may exist as to a companys

    purpose and whether that purpose involves creatingwealth or the company and its shareholders, or whether

    the company exists principally to perorm a certain

    public unction. For example, in some countries, the

    primary purpose o utility companies, such as electric or

    water companies, is serving the public good. Directors

    and shareholders rom dierent national or cultural

    perspectives may view the same companys principal

    purpose as creating shareholder value as measured in

    nancial terms. Thus, dierent national, political, or

    cultural perspectives can result in decision-makers using

    various criteria to shape their view and decide theirvote. These dierent perspectives can become the basis

    or severe disputes deeply rooted in cultural values and

    perceived national or political interests.

    Other issues involving culture and national law or policy

    can easily exist in the ethics arena, or in situations in

    which the policy o one country diers rom that o

    another. Global companies may have conficting laws

    and dierent ethical mandates to address.

  • 7/29/2019 ADR Toolkit Volume1

    27/93

    Cmpans, t bas, nsts, an t ky staks

    n t ca abt cpat gnanc spts bcas nc

    ty as, ty can am t cmpany. lt ncck, cpat

    gnanc spts can a a gy ngat mpact n t

    cmpanys ptatn, patns, an pmanc an tby

    a t a ss n sa a an makt stanng.

    Atg t ct s t tatna ay sng spts

    n many jsctns, t mpact tgatn cpat

    gnanc spts can b gy cnt-pct. T

    pcngs can nfam t spt, ncas ts cst, amag t

    cmpanys ptatn, an ay t stn statgc sss.

    M, cpat gnanc spts tn ack t ga

    bass t b t n ct, a pms m n psna sss

    an/ bsnss jgmnt tan n ga pncps.

    ThiS Module reviewS

    impact cpat gnanc spts n t cmpanysptatn, patns, pmanc, an sa a

    impmnts an mts tgatng cpat gnancspts

    N t cty a t cpat gnanc spts

    voluMe 1 : rATioNAle

    Module 2: wy Ca abt Cpat Gnanc dspts? 1.2

  • 7/29/2019 ADR Toolkit Volume1

    28/93

    MODULE 2 Why Cae ab Cpae Gvenance Dpe? VOLUME 1 25

    Shareholder activism, or the ability o shareholders

    to assert their power as the companys owners to

    inuence its behavior, is a positive trend. Shareholders

    who scrutinize a companys perormance and question

    its strategic decisions are part o a healthy corporate

    governance system that helps protect shareholder rights

    and keeps board members and senior executives alert.

    Yet, i boardroom disagreements and/or shareholder

    conicts are not dealt with properly, they can devolve

    into acrimonious disputes that undermine a companys

    operation and perormance. Let unchecked and

    unattended, these disputes escalate quickly into public

    matters that can have severe, long-term consequences or

    the company and its key stakeholders.

    When disputes become public and are discussed

    in the press or trigger litigation, they indicate an

    important ailure o governance. They demonstrate

    a mismanagement o conicts within the board or

    between the company and its stakeholders mainly

    its shareholders, but sometimes also its suppliers, clients,

    creditors, and the communities in which the company

    operates. Corporate governance disputes reect the

    inability o executive managers or directors to address

    major strategy issues and conicts.

    TO inD OUT MOrE abOUT inTErnaL anD

    ExTErnaL cOrpOraTE gOVErnancE DispUTEs,

    sEE VOLUME 1 MODULE 1.

    Corporate governance disputes undermine confdence

    in the company and harm its competitive position.

    External and internal corporate governance disputes

    can impair a frms ability to prosper and grow. Unless

    resolved quickly, and especially i they become the

    subject o a lawsuit and media headlines, governance

    disputes can weaken the capital markets confdence in

    a company, threatening its ability to attract capital and

    retain investors.

    Disputes putting the Companyat Risk

    In the boardroom, disagreements are oten

    unavoidable especially when the board is composed o

    independent-minded, skilled, and outspoken directors.

    This is not a bad thing. There should be debate in the

    boardroom, and decisions should result rom a process

    in which directors consider all reasonably available

    inormation. A board that never argues or disagrees

    is most likely to be an inactive, passive, or inattentive

    board in other words, an ineective board that is

    neither ulflling its oversight unction nor carrying out

    its duty o care.

    E X A M P L E

    t nd r Dr Brdr

    ud s: gr mr

    Twetet cetu ue uu aled slo(1875-1966), wo w geel Moto m

    om 1937 to 1956, teed te mote o

    odoom dete umm u te ed o

    gM eeutve meet ollow:

    getleme, i tke t we e ll omlete

    eemet o te deo ee, e d.

    Eveoe odded te ed eemet.

    Te, e dded, i ooe we otoe ute

    duo o t mtte utl te et meet to

    ve ouelve tme to develo deemet, d

    e ome udetd o wt te

    deo ll out.

    Comment

    bod ould du d dete tte

    deo. Deemet e ot dute, ut let

    uoke, te m eome dute.

    Source: Te Eoomt, G: Ald Slan. Janay 30,

    2009. Availabl at: http://www.nmist.m/bsinss/managmnt/displaysty.m?sty_id=13047099.

    moDule 2Why carE abOUT cOrpOraTE gOVErnancE DispUTEs?

  • 7/29/2019 ADR Toolkit Volume1

    29/93

    VOLUME 1 Why Cae ab Cpae Gvenance Dpe? MODULE 226

    The ull implications o disputes generally do not become

    clear until the dispute becomes public. In most cases, the

    dispute becomes toxic as soon as news organizations

    and/or bloggers report inormation about it. The

    companys reputation is immediately aected, creating

    doubts or shareholders and other stakeholders (e.g.,potential investors, clients, and vendors). Investors may

    want to sell their shares. Credit agencies may revise their

    ratings downwards. Creditors and suppliers may turn

    less exible in the business terms that they are willing to

    accept. Employees may start questioning their employers

    uture; the most capable ones may leave to work or better-

    run companies. In short, the company may come under

    tremendous pressure to resolve the conict and restore its

    share value, as the ongoing dispute plays out in public.

    FRom healthy DeBate to pathologiCal Dispute

    ignoRe inteRnalDispute

    DisagReement

    BoaRDRoom DeBate

    DisagReement

    shaReholDeR aCtiVism

    ignoRe eXteRnalDispute

    DisCuss | ResolVe

    DisClose DeCision

    ReaCt ConstRuCtiVely ResolVe With minimal haRm

    ReaCt ConstRuCtiVely ResolVe With minimal haRmDispute inFlates

    DisCuss | ResolVe

    Company in tRouBle

    Dispute goes puBliC

    BoaRD splits shaReholDeR Fight

    DisClose DeCision

    gooD goVeRnanCe

    The media can be a critical element in a disputes

    unolding. While shareholders and stakeholders have

    a right to be inormed about ongoing disputes, senior

    management or the board must ensure that the supply

    o inormation is properly managed i they dont want

    the situation to spin out o control. The media areoten used as a tool by parties to a dispute, dissident

    board members, and shareholders to raise awareness

    and pressure the other party(ies) or the company into

    addressing the dispute and fnding a solution. This is

    especially true when large corporations are involved, or

    there are social and ethical issues. Boards must be able

    to communicate eectively and in a timely manner with

    the media at all times, but especially when the company

    aces a crisis or is entangled in a dispute.

    negatiVe meDiaheaDlines

    laWsuitsDiReCtoR

    Resignations

  • 7/29/2019 ADR Toolkit Volume1

    30/93

    MODULE 2 Why Cae ab Cpae Gvenance Dpe? VOLUME 1 27

    P r A C t i C E

    C Crr gvrc D

    all ome ue etve oeuee

    om oote ovee dute. Te tul

    mt e dult to meue. i mot

    e, te mt udeetmted d ol

    tke to out te det ot o te dute,

    utle, d te oted lel ee

    eell te dute oe to tl. We

    e dute mt, te ollow

    to ould e odeed:

    cot o te dute elto to te vlue ote mtte dute

    nume o t meme volved delwt te dute

    amout o t tme volved del wt

    te dute

    Deee o tto wt te duteoutome

    Level o eove om te dute

    idee o detuto ueelto

    idee o deto d / o eo eeutveeto

    idee o lo o eolde

    idee o lo o ue ootute

    nume o oote tte deo

    deled

    amout o oodwll o eutto lot

    amout o etve med ovee

    Ote?

    f o C u s

    ic Crr gvrc D

    altou om m e do well,

    oote ovee dute tt e let

    ueked d ueolved ve te

    ollow etve mt o te om:

    leVel 1

    Dvet odoom eoue

    Dut od wok

    Otut om oeto

    Del mjo tte deo

    leVel 2

    Udeme om eutto

    redue mket e

    Dete veto

    cue e vlue to ll

    Dvet oote l eoue

    Dvet oote um eoue

    Weke tel d etel tkeoldetut

    pomt eto o od meme deo eeutve

    leVel 3

    im owt

    iee ovee ot

    Etl ltto ot

    cue ekdow tkeolde elto

    aet oote eult

  • 7/29/2019 ADR Toolkit Volume1

    31/93

    VOLUME 1 Why Cae ab Cpae Gvenance Dpe? MODULE 228

    f o C u s

    Crr gvrc D

    d md

    i ueolved d let to ete wtout e

    ddeed ukl d eetvel, te dute wll

    ttt med ovee. gve te oleto o

    ommuto teoloe, mjo oote

    ovee dute do ot em dde o

    lo.

    ir c b d r

    vr dcd d b:

    pt(e) to te dute (e.., eolde,deto, eo eeutve)

    Wtlelowe (e.., emloee, edto,let)

    Te om (e.., ol delto tote e)

    stkeolde, lud ddet eolde

    Lwut (e.., ul l)

    R r d dcr cd:

    stete t oto

    attt tteto to te dute

    at o te ommo ood

    le lwut

    slee umo

    Bf d dcr cd:

    iom eolde d tkeolde

    geet eue to eolve te dute

    cot d u umo

    R d dcr cd:

    cet tl, mled omto ote dute

    ie umo

    Elt te dute (e.., te medeome ttleoud o te dute)

    cet ul emmet

    E X A M P L E

    pbczd Brdr D

    ar: n ar B

    i lte 2003, to ee o ueo, cle

    alle, m o te ntol autl bk,

    out to omote oe o deto, gm

    Kee, to te oto o deut m. Et

    out o e deto eed wt t oe. some

    lt eleve tt te loet ev deto,

    ctee Wlte, voed e ooto eue

    e oveted te m eel. Te od

    deded to otoe t deo te te to

    e lt.

    i eu 2004, alle d te bk m

    deto, k cutto, eed te e o

    mjo oe-ee td dl. T tme,

    gm Kee w umoul voted te

    k ew m.

    yet ltou ctee Wlte, wo ed te

    od udt ommttee, voluteeed to oveee

    te pewteouecooe-led vetto to

    te aUD360-mllo td lo, te od ve

    te tk to Kee, wo w lo te ed o te

    k ommttee. Outde eleve tt t deo

    teed te ollo etwee two -ole

    deto, dut te od ollelt.

    ide umed tt Wlte eleved te pwceot would e ued cm Kee to

    emove e om te od. se uetoed pwc

    deedee, ued te m o ot

    omto wt ote deto, d lmed to e

    te vtm o vedett. To ed o tm,

    te m deded to e pwc vl, Delotte,

    to vette e wee pwc ould e odeed

    to e ofted. he lo ed lw m to oveee

    pwc wok

    Wlte, utemoe, tzed te k ommttee,

    w w et u te evou e ut d ol

    met oe eve tou t kew out te leulto oe ove te k oe-

    ee td tvte.

    Wt teo u wt te od,

    Kee ued Wlte M o lek

    omto to te med. Wlte etoted tt

    e w omto te et teet

  • 7/29/2019 ADR Toolkit Volume1

    32/93

    MODULE 2 Why Cae ab Cpae Gvenance Dpe? VOLUME 1 29

    o eolde, ut tt e d eve dvuled

    odetl omto.

    i M, we te pwc eot w eleed,

    Wlte d to ve u e oto o te

    udt ommttee. altou te eot ddt le

    out Wlte, t dd ot to ll deto ee

    to od ovet ue. ellow udt ommttee

    meme Kee d Ke Mo wee omoted.

    Wlte eted te od deo to emove e

    om te udt ommttee ut eeed oe

    ove med m wed eot to out

    e.

    Te m wote to e o M 18, tt

    e d ete odee o tt o te ote

    deto. seve o-eeutve deto ull

    oued te teto o ll etod

    eel meet to vote e o te od.

    Wlte outeed tt te od d led to

    ull vette te td dl d tt ll

    te deto ould e we te tee-e

    oll tem ee, wtout etemet eet.

    i al, te od oued tt t would old eel meet o eolde o M 21 to

    ode ve deet eoluto:

    remove ctee Wlte om te od

    remove ll o-eeutve deto ove tme

    ceue te od

    reuet e o ew

    Ee vew to te e-eleto o o-

    eeutve deto d etemet eet

    Ude eue, Wlte d two ote deto

    (lud Mo) eed el M, d te

    eel meet w eled. cm Kee

    eed to te dow oe Mel ce, wo

    w oted to te od Jue, took ove

    te ew m seteme.

    a oo te otmet o te well-eeted

    Mel ce w oued, nab e

    eed 1.43 eet.

    Comment

    altou te td dl teed t

    l ulzed dute, te od eme

    dvded eue o ueolved ue etwee te

    m d ddet deto. a eult, te

    od lot t ou d led to ull te om

    out o mjo . Eteed te dute, te

    od t led to t te om et

    teet. T emle lo ow ow te med

    eome mott ttleoud o tel

    dute we ue e ot oel dled

    wt te odoom t el te. T e

    etemel dm o te om eutto

    d led to lo eolde odee.

    Source: sde Mo held Ole, Hads rll at NABv Fign exhang Sandal. Mah 12, 2004. Availabl at:

    http://www.smh.m.a/atils/2004/03/12/1078594547046.html. NAB Pss rlas, chaiman otlins Bad rnwalPgam. Apil 6, 2004. Availabl at: htt p://www.nabgp.

    m/0,,46793,00.html.

  • 7/29/2019 ADR Toolkit Volume1

    33/93

    VOLUME 1 Why Cae ab Cpae Gvenance Dpe? MODULE 230

    boards attention and resources are diverted, which can

    lead the board both to neglect its oversight unctions

    and to reeze decision-making. Chaos and lack o clarity

    can then spread quickly throughout management ranks.

    While on the surace, the companys operations may

    appear to be on track, managements ocus and efciencycome into question.

    To appreciate the harm that unchecked internal

    disputes can cause, one must understand how boards

    can take actions to unite a corporation. Unlike the rest

    o the corporation, the boards structure does not have

    a built-in arbiter o disputes.

    ic ir Crr gvrc

    D

    Internal governance disputes are those that arise within

    the company itsel or example, among directors,

    or between the board and the CEO. Whether these

    internal disputes become public, they can impair aboards operation.

    A board mired in dispute cannot provide management

    with the direction it needs or a strategy o long-term,

    sustainable growth. When governance disputes occur,

    board and management can lose ocus on their roles in

    creating value or the company and its shareholders. The

    E X A M P L E

    ic Crr gvrc D

    ud kd d ud s: Cdbr scw d hr

    i 2007, Todd sttze, e eeutve o cdu swee l te Uted Kdom, met wt outet

    t te U.s.-ed hee co., rd Le, to ooe te eto o lol oetoe oweoue.

    cdu to Euoe mket eee would omlemet hee not ame tet, stlze

    ueted. Te omed cdu-hee