Adecco Staffing Is NOW HIRING!

Customer Service Associate

The customer service associate will handle inbound calls from various clients, educating and assisting them as they sort out complex issues and questions.

He/She receives calls one right after another, with little or no time between calls.

On each call, the Customer Service Associate uses active listening and problem solving skills to evaluate the customer’s needs all while using multiple computer screens.

Requirements• 6 months customer service or sales experience preferably in call a

center or retail environment such as the sporting goods, high-end luxury, gifting or general merchandise markets

• Excellent computer skills and type at least 35 words per minute with a high degree of accuracy in both spelling and grammar

• Flexibility to work a non-traditional schedule

• Above-average phone manner, email experience, follow-up skills, organizational skills, writing skills, and problem solving skills

• High School Degree/GED

• Ability to pass a criminal background check

Compensation

You will be compensated for every hour worked. Adecco’s pay day is Friday and our preferred method of payment is direct deposit or Bank of America pay card.

• $10.00 English • $10.50 Bilingual-Spanish• $13.50 Bilingual-French

(during training you will receive $1 less per hour)

Adecco Benefits

• Health package-eligible first day of hire!• Medical• Dental• Vision• LTD/STD

• Paid Holidays• Service Bonus• Free online skills training • 401K

Attendance and Tardiness

• Attendance during training is 100% mandatory. You must be there every day on time during training or you will be terminated.

• Attendance will be tracked closely throughout the assignment. Punctuality is extremely important. If a situation out of your control arises you must call the Adecco team as well as the TACC number (eBay’s dedicated tardiness / absent line) to report your tardiness.

Main Location: Melbourne 915 South Babcock StreetMelbourne, FL

Melbourne North (Merritt Island)255 Sykes Creek ParkwayMerritt Island, FL

Locations

Next Steps• Complete an application online at www.AdeccoUSA.com (if you are not

already registered with Adecco)

• Complete tests specific for the call center customer service position

• Complete new hire paperwork

• Interview with Adecco

• Interview with eBay

QUESTIONS? 321.345.7562

THANK YOU!