Adapting To Working Environment : An Employer's Perspective
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Transcript of Adapting To Working Environment : An Employer's Perspective
EMPATHY MAP & PROBLEM STATEMENT
Design Thinking Action Lab 2013
EMPATHY MAP
& The Problem Statement
MEET THE EMPLOYER
A Smart, Pro-active, Committed, Supportive & Hard-working Owner of a Small Business
INTERVIEW OF AN EMPLOYER
SAY :
Employing freshers is a time and energy consuming task. They do not have any idea of what their job would entail, what sort
of work they will have to do. Employee's Attitude makes a lot of difference. In the six months training period, the employee learns all the
necessary aspects of his job. Small-scale industries can not afford to invest in the training-experts
or other type of training professionals. They have to engage a senior employee to train the new employees or do the job themselves.
ACTION
DO
Advertises in the local newspapers, websites, employment agencies for a position in the company besides a word-of-mouth publicity.
Trains and guides many fresh employees in the company, despite knowing they may not last longer.
Guides employees through unfamiliar aspects of their job and support.
Provides them with different skills teaching and information necessary for the job.
Try to build up their confidence about their job.
THOUGHTS
THINK & FEEL : Attitude of an employee matters a lot. You can train the employees in new skills, equip them
with the information, but how to change their attitude? Training a freshly appointed employee for a period of 6
months, spending considerable time - energy & efforts on him takes quite a toll. It affects work performance.
How can the newly appointed employees adapt to their working environment in an economic, efficient and effective manner?
INSIGHT
A small business needs a way to help new employees adapt quickly & efficiently to their working environment.
Because long time to adapt & learn skills weighs on productivity and profits.
PROBLEM STATEMENT
Stakeholder : A smart, pro-active, committed, supportive &
hard-working owner of a small business
Needs : A way to help new employees adapt quickly &
efficiently to their working environment.
Insight : Because long time to adapt & learn skills weighs on
productivity and profits.
THE STAKEHOLDER SAYS
•Employing freshers is a time and energy consuming task.
•They don’t have idea of what sort of work they will have to do.
•Employee's Attitude makes a lot of difference.
DO
•Trains fresh employees in the company.
•Guides employees through unfamiliar aspects of their job and support, Provides them with different skills teaching.
•Try to build up their confidence.
THINK & FEEL
•Attitude of an employee matters.•You can train the employees in new skills, equip them with the information, but how to change their attitude?
•Spending considerable time - energy & efforts on training new employee takes quite a toll. It affects work performance. •How can the newly appointed employees adapt to their working environment in an economic, efficient and effective manner?
REALIZATION
• A small business needs a way to help new employees adapt quickly & efficiently to their working environment.
• Because long time to adapt & learn skills weighs on productivity and profits.
PROBLEM STATEMENT
A smart, pro-active, committed, supportive & hard-working owner of a small business
a way to help new employees adapt quickly & efficiently to their working environment.
long time to adapt & learn skills weighs on productivity and profits
EMPATHY MAP
Employing freshers is a time and energy consuming task.
They don’t have idea of what sort of work they will have to do.
Employee's Attitude makes a lot of difference.
Trains fresh employees in the company.Guides employees through unfamiliar aspects of their job and support, Provides them with different skills teaching.Try to build up their confidence.
Attitude of an employee matters.You can train the employees in new skills, equip them with the information, but how to change their attitude?
Spending considerable time - energy & efforts on training new employee takes quite a toll. It affects work performance. How can the newly appointed employees adapt to their working environment in an economic, efficient and effective manner?
• A small business needs a way to help new employees adapt quickly & efficiently to their working environment.
• Because long time to adapt & learn skills weighs on productivity and profits.
A smart, pro-active, committed, supportive & hard-working owner of a small business
a way to help new employees adapt quickly & efficiently to their working environment.
long time to adapt & learn skills weighs on productivity and profits. Iravati
Kulkarni
THANK YOU!!
Iravati Kulkarni,
Design Thinking Action Lab, 2013.