Adapting Global HR Practices to Indian Culture-Prince Dudhatra-9724949948

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    GE / 11 January 2011

    Adapting global HR practices to

    Indian Culture

    GE John F Welch Technology Centre

    Bangalore

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    GE / 11 January 2011

    What we will cover

    GE JFWTC: Who we are

    The how and what of localizing HR practices

    Building a strong local culture

    Performance Managementbuildingsuccessful teams

    Growth and Globalization

    Q&A

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    GE / 11 January 2011

    Infrastructure Transportation

    Energy

    Aviation

    Oil & Gas

    Water & Process Technology

    Industrial

    Plastics

    Consumer & Industrial

    Global Research

    Research & Development

    Intellectual Property

    Healthcare

    Global Technology Organization, India

    JFWTCa mini GE

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    GE / 11 January 2011

    JFWTC: Growth / Globalization Road

    1999 2001 2003 200

    5 .2007

    Timeline

    Talent Acquisition Organisation Building

    Alignment with Global Tech Teams

    Credibility with customers

    Innovation Spirit established..

    Credible Technical Depth: internally &

    externally

    Leadership Development

    Established CoEs Focused employee engagement initiatives

    Strengthen experimentationcapabilities

    AT/CEO program participation / lead

    Engaging forLong term careers

    - Establishing culture

    - Performing teams

    - Global Credibility

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    GE / 11 January 2011

    Bu

    ilding a Strong LocalCulture

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    GE / 11 January 2011

    Building a Cultureacting locally

    An exciting place to work in

    A Technology destination

    A good and a great company

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    GE / 11 January 2011

    Performance Management

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    GE / 11 January 2011

    20-70-10 Employee Differentiation

    Understanding the process

    - Meritocracy

    -Global and for all

    - Does not mean fired

    - Ranges (todayearlier it was a metric)

    -Developmentalstrengthen rather than critique

    - Managers training and coaching employee

    feedback

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    GE / 11 January 2011

    Growth andGlobalization

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    GE / 11 January 2011

    Enablers for Globalizing

    Commitment through Investment

    Top management commitment; buy in from key business

    organizations.

    Quality of work is critical

    Clear positioning as a research and engineering organization Invest in the talent base in India. Coach, motivate and groom.

    Recruit sound leadership to begin with; including support functions

    Focus on hiring standards/strategy

    Clearly articulate & communicate the success factors: manageexpectations!!

    Global teaming is not intuitive !!

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    GE / 11 January 2011

    Organization Climate survey scores

    Improvement in scores in 14 out of

    15 categories

    Substantial improvement in 10

    categories

    Increase in scores for all focus

    areas identified : Opportunities in

    GE/ Perf practices/ Immediate

    Manager/ C&B

    JF C

    2006

    JF C

    2005

    Increase

    over 2005

    GE Values and Culture 86% 83% 3%

    Fle ibility 86% 82% 4%

    Customer/Quality

    Orientation 85% 83% 2%

    eam Effectiveness 84% 79% 5%

    Strategy for Gro t 82% 74% 8%

    C allenging Job 81% 71% 10%

    Openness to Ne

    Ideas 81% 76% 5%

    ools and Resources 81% 77% 4%

    Employer of C oice 80% 75% 5%

    Engagement Inde 79% 73% 6%

    BusinessInnovation 73% 73% 0%

    Opportunities in GE 68% 63% 5%

    Performance Practices 67% 60% 7%

    Immediate Manager 67% 62% 5%

    C&B 64% 54% 10%

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    GE / 11 January 2011

    Thank You

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    GE / 11 January 2011

    State-of-the-art Facility

    Amphitheatre & Cafeteria Gymnasium

    US$120 Million Investment; spread across 50 acres; 7,35,000 sq ft ofLabs & offices; ~3000 Scientists, Engineers and Researchers

    Laboratories