ADA COST SAVING ADA COST SAVING PRACTICES OUTSIDE OF PRACTICES OUTSIDE OF

CALIFORNIACALIFORNIAELIGIBILITYELIGIBILITY

CONTRACTING WITH TAXICONTRACTING WITH TAXIRESPONSIBLE RIDERRESPONSIBLE RIDERPREMIUM SERVICEPREMIUM SERVICEWEB RESERVATIONWEB RESERVATION

TRIP BY TRIP ELIGIBILITYTRIP BY TRIP ELIGIBILITY

PITTSBURGH,ACCESSPITTSBURGH,ACCESS

Functional Assessment (Easter Seals)Functional Assessment (Easter Seals)Individual In NatureIndividual In NatureFact BasedFact BasedConsistency of OutcomesConsistency of OutcomesReasonable Person StandardReasonable Person StandardDue ProcessDue Process

TRIP BY TRIP ELIGIBILITYTRIP BY TRIP ELIGIBILITY

REPLICABILITYREPLICABILITYPennsylvania lottery systemPennsylvania lottery systemRelatively small registration baseRelatively small registration baseLow cost of livingLow cost of livingEaster Seals assistanceEaster Seals assistanceCONTACTCONTACTKaren Hoesch – ManagerKaren Hoesch – Managerkhoesch@accesstransys.comkhoesch@accesstransys.com412-562-5351412-562-5351

CONTRACTING WITH TAXI CONTRACTING WITH TAXI OPERATORSOPERATORS

DENVER, REGINAL TRANSPORTATION DENVER, REGINAL TRANSPORTATION DISTRICTDISTRICTAccess a Cab programAccess a Cab programSupplemental service- 600 trips/daySupplemental service- 600 trips/dayADA eligibilityADA eligibilityFare; $2 + amount over $9Fare; $2 + amount over $9Advance reservation 24 hr or lessAdvance reservation 24 hr or lessLimited trips- four/dayLimited trips- four/dayAccess a Ride-(RTD) $18/tripAccess a Ride-(RTD) $18/tripConsumer choice- 3 cab companiesConsumer choice- 3 cab companies

CONTRACTING WITH TAXICAB CONTRACTING WITH TAXICAB OPERATORSOPERATORS

REPLICABILITYREPLICABILITYCooperative companiesCooperative companiesWritten scope of servicesWritten scope of servicesVehicle, driver, operator requirementsVehicle, driver, operator requirementsWatch dog, monitoring is a mustWatch dog, monitoring is a mustCONTACTCONTACTCal Marsella- General ManagerCal Marsella- General ManagerCal.marsella@RTD-Denver.comCal.marsella@RTD-Denver.com303-299-2300303-299-2300

RESPONSIBLE RIDER RESPONSIBLE RIDER PROGRAMPROGRAM

REGIONAL TRANSPORTATION REGIONAL TRANSPORTATION COMMISSION OF SOUTHERN NEVADA COMMISSION OF SOUTHERN NEVADA (LAS VEGAS)(LAS VEGAS)

Point system for late cancells & no-shows Point system for late cancells & no-shows (1-5 points) in a 30 day period(1-5 points) in a 30 day period

18 points/30 day trigger a suspension18 points/30 day trigger a suspension

Six month clean record earn free ridesSix month clean record earn free rides

Six year old programSix year old program

RESPONSIBLE RIDER RESPONSIBLE RIDER PROGRAMPROGRAM

REPLICABILITYREPLICABILITYReduction in service abuseReduction in service abuseNo-shows reduced in halfNo-shows reduced in half3000 – 4000 trips/day3000 – 4000 trips/dayCustomers love itCustomers love itCONTACTCONTACTKenny Rodriguez, Customer Service Mgr.Kenny Rodriguez, Customer Service Mgr.rodriguezk@rtcsnv.comrodriguezk@rtcsnv.com702-676-1523702-676-1523

KING COUNTY ORDINANCEKING COUNTY ORDINANCE

KING COUNTY WASHINGTON KING COUNTY WASHINGTON (SEATTLE METRO)(SEATTLE METRO)Modification to paratransit serviceModification to paratransit serviceEstablishing a basic ADA serviceEstablishing a basic ADA serviceEstablishing a King County Metro Establishing a King County Metro community servicecommunity serviceEncourages coordination within the Encourages coordination within the communitycommunityMatches travel needs with mobility optionsMatches travel needs with mobility options

KING COUNTY ORDINANCEKING COUNTY ORDINANCE

REPLICABILITYREPLICABILITYAdvance reservations up to 7 daysAdvance reservations up to 7 daysInvolvement of public & private agencies to Involvement of public & private agencies to share the cost of service deliveryshare the cost of service deliveryClearly define scope of servicesClearly define scope of servicesCONTACTCONTACTPark WoodworthPark WoodworthPark.woodworth@kingcounty.govPark.woodworth@kingcounty.gov206-263-4494206-263-4494

ON- LINE WEB BOOKINGON- LINE WEB BOOKING

WASHINGTON METROPOLITAN AREA WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY (WMATA)TRANSIT AUTHORITY (WMATA)

Metro- access customers who are internet Metro- access customers who are internet savvysavvy

Book a ride or cancel a tripBook a ride or cancel a trip

ID & password to log inID & password to log in

Standard & accessible web booking siteStandard & accessible web booking site

ON-LINE WEB BOOKINGON-LINE WEB BOOKING

REPLICABILITYREPLICABILITYConvenientConvenientConfirm or cancel trips anytimeConfirm or cancel trips anytimeEfficient- less work for the reservationistsEfficient- less work for the reservationistsCONTACTCONTACTSalene Dalton-Kumins Manager, EligibilitySalene Dalton-Kumins Manager, Eligibilityskumins@wmata.comskumins@wmata.com301-562-4552301-562-4552