ActixOne Data Service Analysis_
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Transcript of ActixOne Data Service Analysis_
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ActixOne Solutions Overview Visualize, Analyze & Optimize Data Services
Surviving the Data Explosion
High speed data traffic density for London
Data now accounts for the majority of total traffic carried by
many of the world’s mobile networks and for operators it also
accounts for the majority of incremental network
investments.
New technologies, such as HSPA+ and LTE, are needed to carry
the increasing amounts of mobile broadband traffic.
However, data is less profitable and voice continues to bring in
the majority of operators’ revenues.
As a result the key challenge for mobile operators is to ensure
that their data networks are able to meet competitive
coverage, quality and capacity targets in the most efficient
and cost effective manner.
Challenges for Operators
Increasing network capacity
LTE is on the horizon promising increased network data
capacity at a lower cost per bit; however, due to spectrum
availability, especially in coverage bands, and high rollout
costs, most operators remain focused on getting the most out
of their existing HSPA networks by investment in additional
carriers and the deployment of HSPA+.
To make this evolutionary approach work, it is critical for
operators to establish where additional capacity is needed to
best serve data hotspots, and the most effective approach for
delivering additional capacity.
Once additional capacity is deployed, operators need to
ensure that data service KPIs are met and end-to-end
performance is effectively measured.
Ensuring data service quality
Once data networks are up and running operators need to
establish a data network performance optimization strategy to
enable them to manage their data networks as effectively as
they currently manage their voice networks.
Related to this, the performance of data networks is becoming
a competitive battleground between operators. As a result,
operators need to understand how they benchmark against
competitors, the reason for poor performance, and the most
effective way to improve network quality.
Maximizing roamer revenue
With an estimated 150m subscribers now roaming on data
networks, assuring data roaming revenues is a vital activity for
operators. To maximise revenues from roamers, operators
need to effectively target network capacity and performance
to the geographic areas where roamers are.
Troubleshooting VIPs
To retain VIP subscribers, they must get great data service
from the radio network. To be able to achieve this, operators
must understand the data service experience of their VIP
customers and to be able to quickly identify problems,
understand the underlying causes and establish the best way
of resolving them.
Investigating problem handsets
The tsunami of smartphones and data devices has broken
traditional testing approaches. With the complexity of data
devices, post-launch problems are the new norm, from high
profile antenna issues to more subtle mobility, RF or call
quality issues.
Operators need an effective way of measuring the
performance of their new data devices in live network
environments.
Introducing ActixOne ActixOne is the only platform that delivers a unified
workspace for visualizing, analyzing and optimizing modern
data networks.
ActixOne is Actix’s mobile network optimization platform and
is the realization of 15 years of experience delivering software
and solutions to mobile operators.
ActixOne is a multi vendor, multi technology platform that
supports all key radio network data sources, embeds
automated diagnostics and solution finding algorithms, and
delivers visualization, analysis and optimization capabilities
through a web-based interface.
Actix has worked closely with leading edge operators rolling
out and operating data networks to develop ActixOne’s data
service optimization capabilities.
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ActixOne Solutions Overview Visualize, Analyze & Optimize Data Services
ActixOne Data Solutions ActixOne provides a number of solutions for data service
optimization. These solutions can be deployed individually or
combined in a single system capable of supporting the full
lifecycle of modern data networks, right from rollout through
to decommission.
Network Acceptance
Network acceptance drive showing CQI measurements
The ActixOne solution for HSPA+ and LTE acceptance
automates acceptance reporting to verify capacity and
performance KPIs, before and after launch, and automates
troubleshooting and optimization to resolve violations.
To achieve this, ActixOne embeds Analyzer’s sophisticated
drive survey analysis capabilities, allowing operators to get a
true picture of performance of their data network during
network acceptance and validation.
Key capabilities:
The broadest multi-vendor, multi-technology drive test format support: ActixOne supports the latest HSPA+ and LTE decodes from all of the major vendors.
Capture detailed network measurements: ActixOne supports the measurement of the latest HSPA+ and LTE features including: CQI, frame usage, and modulation usage.
Flexible voice and data service KPIs: ActixOne supports powerful top-down KPIs, allowing operators to evaluate the quality of different voice and data services as perceived by end users.
Full RF analysis: ActixOne provides automated drop call diagnosis and integrated radio network analysis to diagnose cell coverage, missing neighbor, and interference / pollution problems.
Layer 3 analysis: ActixOne provides embedded Layer 3 analysis, allowing detailed message-level inspection of drive survey results.
Data session analysis: Detailed data session analysis makes it easy to establish whether poor data service performance is due to poor radio quality or congestion on the core or radio network.
IP packet inspection: ActixOne through Analyzer provides full IP layer decodes and session analysis to provide full inspection into the IP traffic layer.
Performance Reports: Out-of-the-box performance reports enable operators to quickly create validation and acceptance reports.
Detailed data session analysis
Competitive Benchmarking
Benchmark dashboard
Complimenting the Network Acceptance solution ActixOne
also provides a rich set of data benchmark visualization and
investigation capabilities, including color-coded regional maps
and tables, clearly identifying how your data network
compares to your competitors.
Key features:
Leverage sophisticated data service analysis also available within Actix’s network acceptance solution.
Automate processing and reporting on data benchmarking drives.
Match data performance events from SwissQual, ASCOM and Nemo benchmark drives and use call event analytics to provide automatic diagnosis.
View benchmark results and trends in a benchmark dashboard with integrated reports.
Reuse benchmark drives for use in day to day network optimization.
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ActixOne Solutions Overview Visualize, Analyze & Optimize Data Services
Traffic & Roamers
High speed data coverage map for Los Angeles
ActixOne automatically processes subscriber trace data and
geo-locates all subscriber activity, including in-building and
pedestrian users. The solution allows detailed density maps to
be created, indicating where data service demand is highest.
With detailed traffic maps, engineers can then determine the
best solution to a particular capacity issue, potentially
deferring CAPEX for more expensive options or at a minimum
ensuring that the CAPEX is used highly efficiently.
Roaming locations central London
Likewise, roaming hot spots can be identified and optimized to
ensure a high quality of customer experience in order to
maximize roaming revenues.
Key capabilities:
Accurate GEO location of Ericsson (GPEH), Huawei (CHR) and NSN (ICSU) subscriber traces allows detection of data hotspots to the sub sector level.
Generate traffic maps based on data session volumes and throughputs to build a picture of usage hotspots
Combine with RF coverage, quality and capacity measurements to identify the underlying cause of subscriber issues.
Detailed drop call analysis that goes beyond vendor cause codes for better identification of underlying causes.
Traffic maps can be further split to identify lucrative smartphone and VIPs customers. Knowledge of exactly where these customers are hitting your network allows engineering teams to ensure the network is optimized to capture the maximum revenue from these high-value customers
Network Status & Performance
Data optimization using subscriber trace and OSS counters
ActixOne’s unique ability to combine subscriber trace,
network OSS data, planning and drive survey sources in a
single platform allows operators to streamline day-to-day
analysis of data service performance.
These integrated visualization, analysis and optimization
capabilities enable engineers to follow a multi data source
approach to troubleshooting data service performance; for
example:
In addition the ActixOne rules engine can streamline
processes automatically generating a prioritized list of issues,
which are then tracked from inception to resolution including
hand-offs between other groups within the operator.
High level data service optimization process
1. Identify sectors with data service issues: a. Use OSS performance statistics reporting to identify sectors with
data service quality / capacity issues
2. For sectors with issues visualize and analyze performance KPIs to establish underlying cause:
a. For quality: look at CQI, PRACH, SHO, Power/user, UL RTWP, Noise Rise, EcNo, RSCP
b. For capacity: look at Traffic volumes, blocking
3. Use GEO located subscriber trace data to identify if there is a
geographical component: a. For quality: check coverage , quality, drop call density b. For capacity: check traffic density, blocks
4. Decide best course of action a. For quality: adjust tilt, tune neighbors, … b. For capacity: offload traffic, add carrier, add site, ..
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ActixOne Solutions Overview Visualize, Analyze & Optimize Data Services
Device Performance
Sample from a device performance report
Actix’s Device Performance solution uses subscriber trace data
to compare the performance of devices used by customers in
the live network.
The solution captures rich RF, call and data session
information to build a detailed picture of the performance of
individual devices. Reports provide manufacturer and handset
level information on:
Data session failures and their underlying cause
RSPC & ECN0 RRC Request types
RAB type breakdowns
Accessibility, retainability and mobility
VIP Subscriber Experience
Fast detection of VIP issues
ActixOne loads and processes subscriber trace data as it
becomes available, and automatically extracts information on
VIP customers to measure their experience and to identify any
problems, along with their root cause. Key features:
Generate reports detailing the network experience of VIPs in terms of drops and the network coverage and quality they received
Detailed VIP drop call analysis goes beyond vendor cause codes for better identification of underlying causes
Proactive notification on VIP issues to enable rapid response and effective problem management
Network Optimization
Electrical tilt recommendations
ActixOne - when integrated with Radioplan - enables
automated planning of new sites and additional carriers
needed to bring additional capacity to data networks.
Integrated neighbor list optimization and antenna
visualization supports day to day optimization activities to
tune neighbor lists and correct overshooters and pollution
issues.
Measurable Customer Benefits ActixOne solutions have been widely deployed to support the
visualization, analysis and optimization of data networks;
results seen by Actix customers include:
A global top 30 operator accelerated HSPA capacity rollout tasks by 20x by automating a standardized validation process
A top Asian operator accelerated subscriber problem resolution tasks by 18x through the use of real-time subscriber trace data
A global top 30 operator automated their operational optimization process improving efficiency by 40%
A global top 30 operator automated benchmark analysis increasing speed 15x and as a result moved to number 1 in data quality in a previous problem region
About Actix Actix provides analytics software to visualize, analyze and
optimize the Mobile Network. The company is a leader in this
segment, with over 230 operators in 106 countries using its
optimization solutions. Actix software solutions provide
analysis of network-wide, multi-vendor and multi-source
Mobile Network data, to enable our customers to optimize
the performance of their Mobile Networks. Our software
solutions address key challenges including rolling out new
technology such as HSPA+ and LTE, automating network
optimization processes, and troubleshooting customer
experience issues.
For more information, please see http://www.actix.com