Activities part ii communication
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1 de 1 Business Communications and Customer Care ACTIVITIES 1. What is Communication? Identify the basic elements of communication with the help of a diagram. 2. Write the phases of process communication 1 The sender has an idea. 4 The receiver gets the message 2 The sender encodes the idea 5 The receiver decodes the message 3 The sender transmits the message 6 The receiver sends feedback to the sender
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Transcript of Activities part ii communication
1 de 1
Business Communications and Customer Care
ACTIVITIES
1. What is Communication? Identify the basic elements of communication with the help of a diagram.
2. Write the phases of process communication
1 The sender has an idea. 4 The receiver gets the message
2 The sender encodes the idea 5 The receiver decodes the
message
3 The sender transmits the message
6 The receiver sends feedback to
the sender
