Actionable Strategies for Driving Sales and Increasing ROI

19
Sales 2.0: Actionable Strategies for Driving Sales & Increasing ROI
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    19-Oct-2014
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The rise of Sales 2.0 and how this novel approach drives results by integrating strategy, people, process and technology.

Transcript of Actionable Strategies for Driving Sales and Increasing ROI

Page 1: Actionable Strategies for Driving Sales and Increasing ROI

Sales 2.0: Actionable Strategies for Driving Sales & Increasing ROI

Page 2: Actionable Strategies for Driving Sales and Increasing ROI

• Business Transformation

• Measurable Results

• Sales 2.0 Success Story

Sales 2.0

*Stay Tuned*

100 lucky attendees will receive a free copy of Anneke’s book

Page 3: Actionable Strategies for Driving Sales and Increasing ROI

Sales 2.0 Emerging Phenomenon

Changing Preferences

Shifting Power

Rising costsSocial Responsibility

different economics

sales effectiveness

trust, responsiveness, & authenticity

Page 4: Actionable Strategies for Driving Sales and Increasing ROI
Page 5: Actionable Strategies for Driving Sales and Increasing ROI
Page 6: Actionable Strategies for Driving Sales and Increasing ROI

What changes have you seen in the selling environment in the last year?

• Many prospects prefer phone/Web to face-face visits• Travel budgets have decreased• More emphasis on sales productivity and metrics• More than one of the above

POLLING QUESTION:

©2009 Citrix Online, a division of Citrix Systems, Inc. All rights reserved.

Page 7: Actionable Strategies for Driving Sales and Increasing ROI
Page 8: Actionable Strategies for Driving Sales and Increasing ROI

Sales 1.0 vs. Sales 2.0

Field sales only Multi-channel

Large companies only All sizes

Face-to-face Multimedia

Marketing vs Sales Alignment

Product pitches Trusted advisor

Seller in control Buyer in control

Individual approach Collaboration

No/poor process Measurable process

Limited technology 2.0 technology

Page 9: Actionable Strategies for Driving Sales and Increasing ROI

Sales 2.0 in a Nutshell

Process People Technology

Alignment & Resource Allocation

MeasurablePredictable Customer-centric

Open Team-oriented,Relationship- focused

Enabling tools

Increased Revenue Results

Decreased Cost

Page 10: Actionable Strategies for Driving Sales and Increasing ROI

Sales 2.0 Companies Overachieve

Sales 1.0* Sales 2.0*

Reps making quota 53% 65%

Company quota achieved 82% 92%

Forecasted deals won 43% 55%

*Description based on levels of process and relationship-building captured in CSO Insights 2009 sales performance optimization report

Source: www.csoinsights.com

Page 11: Actionable Strategies for Driving Sales and Increasing ROI

Increase revenue. Decrease sales costs.

• Build, pilot, assess phone/Web Sales

• Implement Sales 2.0 strategy and processes

• Dedicated expert resources help insure your success faster

Page 12: Actionable Strategies for Driving Sales and Increasing ROI

• Inbound call handling, outbound prospecting, lead qualification, forecasting

Technology

People

Process

• Salesforce.com, Eloqua, Hoovers, LinkedIn, Facebook, Twitter, GoToMeeting & E-sign

• New hiring profiles and compensation, training and coaching

• Interviewing process, Implement new sales model, including Sales Development and “hunter/farmer” territories

Page 13: Actionable Strategies for Driving Sales and Increasing ROI

Investment < $100K

Headcount down

Sales up

Team productivity (in terms of quarterly revenue)

Revenue Growth

©2010 Citrix Online, a division of Citrix Systems, Inc. All rights reserved.

Page 14: Actionable Strategies for Driving Sales and Increasing ROI

Photo Credit: jedistemo: http://www.flickr.com/photos/jedistemo/

Page 15: Actionable Strategies for Driving Sales and Increasing ROI

Photo Credit: jedistemo: http://www.flickr.com/photos/jedistemo/

Page 16: Actionable Strategies for Driving Sales and Increasing ROI

Photo Credit: jedistemo: http://www.flickr.com/photos/jedistemo/

Page 17: Actionable Strategies for Driving Sales and Increasing ROI

Photo Credit: jedistemo: http://www.flickr.com/photos/jedistemo/

Page 18: Actionable Strategies for Driving Sales and Increasing ROI

Improved market intelligence

Sales & sales cycle more predictable

On-boarding time accelerated

Increased customer engagement

Creates a culture of alignment & measurement

Other Key Benefits

©2009 Citrix Online, a division of Citrix Systems, Inc. All rights reserved.

Page 19: Actionable Strategies for Driving Sales and Increasing ROI

Give us a call1-800-372-6207

Send us an email [email protected]

Follow us on twitter@gotomeeting

Give us a call1-800-372-6207

Send us an email [email protected]

Follow us on twitter@gotomeeting