ACH Monitor Payment and File History...File History, you can scan originated and received ACH...

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ACH Monitor Payment and File History

USER GUIDE

ACH Monitor Payment and File History USER GUIDE

Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —1—

ACH MONITOR PAYMENT AND FILE HISTORY

Welcome to M&T Bank’s Treasury Management service for customers who send or receive ACH payments-

ACH Monitor. You are enrolled in the Payment and File History module of ACH Monitor. Using Payment and

File History, you can scan originated and received ACH payments for self-serve research.

In addition to Payment and File History, the overall ACH Monitor service offers four other modules that

provide ACH payment originators, receivers and Fraud Review customers with value added services. If you

are interested in any of the other features available in ACH Monitor, please contact your Treasury

Management Consultant or M&T Bank’s Commercial Service Team at 1-800-724-2240, Monday – Friday,

8am-6pm ET.

This comprehensive user’s manual provides screen shots and instructions on how to maximize the use of

this new service. A table of contents is provided on the next page to help you navigate the content included

in this manual.



TABLE OF CONTENTS

LOG IN VIA COMMERCIAL SERVICES SINGLE SIGN-ON ............................................................ 3

ACH MONITOR CUSTOM HOME PAGE........................................................................................... 5

SYSTEM ADMINISTRATION MODULE ........................................................................................... 6

ACH MONITOR HOME PAGE .......................................................................................................... 13

PAYMENT AND FILE HISTORY MAIN PAGE ................................................................................. 14

SEARCH ORIGINATED AND RECEIVED PAYMENTS .................................................................. 19

SEARCH RECEIVED PAYMENTS .................................................................................................. 23

CONTACT US .................................................................................................................................... 26



LOG IN VIA COMMERCIAL SERVICES SINGLE SIGN-ON

From the M&T Bank Commercial Page https://www.mtb.com/commercial/Pages/Commercial.aspx

please select Log In at the top of the page under M&T. Under Log In, Select Commercial Services located

under Access Other Accounts & Services

Note: ACH Monitor is supported on Chrome, Firefox, Safari, and Internet Explorer 8.0 or higher.

Enter your User Name and Password and Click Log On

https://www.mtb.com/commercial/Pages/Commercial.aspx



ACCESS TO M&T ACH MONITOR

Simply click on the link for ACH Monitor under Payments on the Commercial Services Single Sign-On

screen. When you log out of M&T ACH Monitor, you will return to the Commercial Services Single Sign-on

Landing Page.

OTHER FEATURES

• You can access other M&T Treasury Management services on the top bar of the Commercial Single

Sign-On webpage

• Announcements and important notices regarding your M&T Bank accounts will appear in the center of

the Commercial Single Sign-On Landing Page

LOGGING OUT

Click Logout to properly log off of Commercial Services Single Sign-on.

Note: As a safety measure, Commercial Services Single Sign-on will automatically log a user off after 15

minutes of inactivity.



ACH MONITOR CUSTOM HOME PAGE

This is the home page for a corporate user. Depending on the access you are granted, you may click the

User Administration button to set up, view and modify user access. If you need to change your password,

contact the Commercial Service Team at 1-800-724-2240.

This navigation bar remains to the left of all screens. It can be used to move between the various services in which your organization is enrolled.

Your name and organization appear within the top banner, along with a Home page and Log Out button.



SYSTEM ADMINISTRATION MODULE

This is the System Administration page that appears for the ACH Monitor System Administrator. The

System Administrator can grant, modify or delete access to individual users, or to groups of users. At least

one group must be set up in order to create users and assign them access to services. Multiple groups can

be created depending on your organization’s needs.

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ADD CORPORATE GROUP

Below is the screen that allows you to set up a new company group. You must set up a group before users

can be added and given access to services. Multiple groups can be added depending on the needs of your

organization. Enter information into the blank fields on this screen to set up a group. All three sections,

including Group Information, Users, and Permissions must be completed prior to creation of new group.

Click Save to confirm changes when finished.



MODIFY CORPORATE CUSTOMER GROUP

At this screen, you can enter or review information for a group and make any desired changes. After

selecting the appropriate group from Group Administration, click Modify to update this group’s access to

specific modules within ACH Monitor. Once finished, click Save to confirm your changes.

Each module that you subscribe in ACH Monitor is listed on this screen within the left-hand navigation

menu.

This navigation bar

remains to the left of all

screens. It can be used to

move between the

various services in which

your organization is

enrolled.



On the following screen, please select the module(s) to which you would like to grant this group

Permissions access and proceed accordingly. Press Save to confirm changes.

ADD CORPORATE USER

In order to add a new user to ACH Monitor, you must first add the user to the Commercial Services Single

Sign On service. Please see page 3 for instructions on creating a new user in Commercial Services Single

Sign On.

Once you have added the new user to Commercial Services Single Sign On, proceed to the System

Administration module of ACH Monitor and select Add to add a new Corporate User. Complete all fields in

the three sections on the screen shown below with an asterisk (*) in order to establish the new user on

ACH Monitor:

• User Information

• Assign Groups

• Notifications

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NOTE for User ID: You must enter the UUID provided to you upon establishing this new user in Commercial

Services Single Sign On. You can then assign this new user to the appropriate group, found in the box under

Group Information. Click Save to proceed.



MODIFY CORPORATE USER

At this screen, you may review, add, change or delete any of the user information in the fields shown. You

may also assign or remove the user from the groups you have set up. To begin, select the appropriate user

and press Modify.

In addition, each user is able to receive email notifications that alert them to specific events in ACH Monitor.

Click Notifications to view all available email notifications for the module(s) to which this user has access.

You will be able to choose the email notifications you would like this user to receive.

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In order to assign email notifications to the user selected, review the list and select the notifications you

would like him or her to receive. For reference, a list of available email notifications and a brief description is

included in the appendix of this user manual. Once you have made your selection, click Save to return to

the previous screen.

Notifications Selection:



ACH MONITOR HOME PAGE

The screen below that appears after you log into ACH Monitor is the Home screen, which lists the modules

that you subscribe to.

• Within the Control Total module you can enter Control Totals that correspond to ACH files that you

submit. You can also search and modify Control Totals that were not matched to ACH files submitted

for up to five calendar days

• Fraud Review and Approval allows you to review and make pay or return decisions on debits

presented for payment against your account(s). You may also set up and maintain company

authorization records that automatically pay debits presented from companies that you have pre-

authorized

• Payment and File History provides real-time information on ACH payments that you have originated

or received. Information is available at the file level, batch level and individual payment level.

Information at the file level is available for 15 calendar days. Information at the payment level is

available for 60 calendar days

• The Payment Schedule allows you to set up a schedule of expected ACH payment activity. If an ACH

payment is not submitted as scheduled, you will receive an email notification

If you are interested in any of the other modules available in ACH Monitor, please contact your dedicated

Treasury Management Consultant or M&T Bank’s Commercial Service Team at 1-800-724-2240.



Select which module you would like to enter by clicking on the appropriate button in the navigation menu.

PAYMENT AND FILE HISTORY MAIN PAGE

SEARCH ORIGINATED FILES AND PAYMENTS

At this screen, select the appropriate file under File Name and All under File Status for a general search

for all originated ACH files. Press Search to begin the search. ACH file level data is available for 15 calendar

days.

Note: You may also search by a range of dates by using the Date File Processed options in the middle of

the screen.

This screen provides a list of originated ACH files for you to view based on your search criteria. Information

at the ACH file level corresponds to the “1” record in a NACHA formatted file.

Choose the correct file and press Select File to view ACH batch details on the selected file.

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This screen below provides the selected ACH file information and allows you to view information at the

batch level. To retrieve batch level information, select the batch within the file and choose Select Batch.

You may also filter the results of the batch by choosing a File Status from the drop down menu below.

If you do not specify search criteria, you retrieve information on all batches within the selected file. Click

Select Batch to view the ACH batch details.

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Here you can view the batches available within the selected ACH file. Select a batch and click Select Batch

to retrieve batch item details. Batch details correspond to the information contained in the “5” record in a

NACHA formatted file.

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Sample 1234567892

1234567892

1234567892

2233445566 Sample

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This screen lists the individual payments contained within the batch shown, based on your search criteria. For information on the individual payments within the batch, you can choose the item and press Select Item. Information on individual payments within a batch corresponds to the data contained in the “6” record in a NACHA formatted file.

To view the detail of an individual payment, select a payment and click Select Item. This is the final level of detail that can be retrieved in ACH Monitor Payment and File History.

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Sample 1234567892

123456789

12345678

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1234567892

1234567892

123456789

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SEARCH ORIGINATED AND RECEIVED PAYMENTS

In order to begin reviewing the originated payments, you must first select Originator from the Account

Search dropdown and then select the desired file name from the screen below, and enter the account

number and date range in the blank fields. You may further refine your search for payments by completing

one or more of the additional blank fields on the screen.

Note: Originated ACH payment level information is available for 60 calendar days.

Press Search after all search criteria has been entered in the above screen and review the results shown in

the following screen:

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To view details of a specific file, select the appropriate file from the results and press Select File:

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To view batch details within a file, select the appropriate batch from the results below. Select Batch:

Once the batch has been selected, you can view the individual items that make up each batch. To view item details with a batch, select the appropriate item and press Select Item:

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Sample 1234567892

1234567892

1234567892



After pressing Select Item, the following screen will be displayed to show the specific item details:

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SEARCH RECEIVED PAYMENTS

In order to begin the Originated and Received Payments search, select Receiver from the Account

Search dropdown list. You must select the desired account number from the menu, and enter the date

range in the blank fields. You may also filter your search for payments by completing one or more of the

additional blank fields on the screen.

Note: Received ACH payment information is available for 60 calendar days.

You must select the appropriate account from the dropdown highlighted below as well as From Date and

To Date. Then press Search:

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This screen provides you with the applicable items originated based on your search criteria. The

information provided on each batch corresponds to the information found in the “5” record of a NACHA

formatted file. Select an item to view the payment details and then click Item Detail.

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Select the item from

the list and press Item

Detail



The following Item Details screen provides you with the file, batch and item detail on the payment that you

selected.

Item Detail:

Sample Sample

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CONTACT US

WE ARE HERE TO ASSIST YOU.

For ACH Monitor and other Treasury Management services, please contact your Treasury Management

Consultant or call M&T’s Commercial Service Team at:

1-800-724-2240 MONDAY – FRIDAY 8AM TO 6PM ET

ACH Monitor Payment and File History...File History, you can scan originated and received ACH...

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