Acer and Hitachi Adaptable Modular Storage (AMS) 2100 & 2300

Date

Presenter

Breaking the Barrier in Operational Efficiencies

Agenda

• Acer Group / Hitachi Partnership• Today’s business challenges• How the Acer Hitachi Adaptable Modular Storage 2100 and 2300

address these challenges• Acer Hitachi Adaptable Modular Storage 2100 and 2300 vision• Introducing the Acer Hitachi Adaptable Modular Storage 2100 and

2300 – Key Business Benefits

– Building Blocks

– Use Cases

– Partner Ecosystem

• Why you should select Acer Solutions for modular storage

2

Acer Group / Hitachi Partnership

“The innovation and vision of Acer’s channel strategy reflects the spirit Hitachi Data Systems believes in and supports.

We are thrilled to be part of this initiative and applaud Acer’s decision to enter the Professional Market.

The value that Acer’s server and storage bring to market will beneficially impact their channel partner community as well as customers looking for a superior and trusted brand.”

3

Today’s Formidable IT Challenges

Managing growth

While reducing costs

Keeping the data protected and secure

Constant uptime

4

Acer Hitachi Adaptable Modular Storage 2100 and 2300 solve Acute IT and Business Challenges

•Customers Network The unstructured content highway

• Manage Growth: New architecture allows performance to scale with capacity

• Reduce Costs: Realize improved operational efficiencies

• Protect and Secure Data: Prohibit unauthorized access and secure communications

• Constant Uptime: Acer Hitachi reliability assures minimal planned and unplanned downtime

Time

$$

Value of data Amount of data (40 to 100%)

Storage management costs (3-5x)

Budget and IT Staff cuts

5

Innovative Midrange Storage for Reliability and Performance

Adaptable Modular Storage 2100

Adaptable Modular Storage 2300

Innovative Enterprise TechnologyT

ime Saving Features

Scalable Capacity and Performance

Easy to Use Management Software

Flexible Design

99.999% Data Availability

Unique Controller DesignUnique Controller Design

6

Acer Hitachi AMS 2100 and 2300 PositioningT

hro

ug

hp

ut

Scalability

•Data-in

-

place

Upgrade

•Data-in

-

place

Upgrade

Enterprise design

Host multi-pathing

Hardware load balancing

Dynamic Optimized Performance

Dense storage, SAS and SATA

99.999+% reliability

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AMS 2100

4-8GB Cache

8 FC or 4 FC, or 4 FC & 4 iSCSI

ports

Mix Up to 159 AS and SATA-II

Disks

Up to 236 TBs

Up to 2048 LUNs

Up to 1024 Hosts

AMS 2300

8-16GB Cache

16 FC or 8 FC, or 8 FC & 4 iSCSI

ports

Mix Up to 240 SAS and SATA-II Disks

Up to 472 TBs

Up to 4096 LUNs

Up to 2048 Hosts

Specification DifferencesAMS2000 Refresh

  AMS2100  AMS2300 

Specification Old New Old New

Controller

CPU clock

ULV Sossaman

1.67GHz(Single Core)

Value Sossaman 1.67GHz

(Single Core)

L2 Cache capacity 2MB 512KB

DCTL DCTL(3rd) DCTL(5th) DCTL(3rd) DCTL(5th)

FC I/FSpeed (Gb/s) 1, 2, 4 2, 4, 8 1, 2, 4, 8 2,4,8

Max Port # / system 4 8 8 16Multi-Protocol FC/iSCSI intermix N/A Available N/A Available

Backend

Dense Unit 48HDD SATA, 4Paths 48HDD SATA, 4Paths Max 3 RKAKXs Max 4 RKAKXs Max 4 RKAKXs

Max HDD# 120 240 240

Effective: May ,2010

Benefits To Your Business

• System has dynamic load balancing and automatic LUN to controller assignments

Reduce Software Purchasing Costs

Meet Service Level Agreements

Improve Storage Utilization Rates

Minimize System Downtime

• Symmetric active-active controller eliminates requirement to purchase additional path management software

• Up to 16 back end paths for outstanding performance

• Use Dynamic Provisioning to avoid over provisioning

• End to end redundancy with hot swappable components

Reduces System Operations Costs

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Innovative Features for Powerful Results: Acer Hitachi Dynamic Load Balancing

•What this challenge means

•Dual controller systems are susceptible to workload imbalances and administrators must spend time to manually diagnose and mitigate load imbalances

The Dynamic Load

Balancing Controller

virtually eliminates controller bottlenecks found in

traditional asymmetric controller designs

KEY UNIQUE FEATURE

The Business Value Reduces time spent managing systems Meets application SLAs more easily Cost savings due to simpler management Greater resiliency, with less risk

The Business Value Reduces time spent managing systems Meets application SLAs more easily Cost savings due to simpler management Greater resiliency, with less risk

Challenge

Maintaining application response times during periods of heavy access

Preventing bottlenecks when application workload consumes more than a single HBA port can handle

Growing capacity requirements; managing “hot spots”

Managing datacenter growth

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Innovative Features for Powerful Results: Symmetric Active-Active Controllers

The Business ValueAdministrative time is reduced, and there is no need

for additional path management software

Challenge

Maintaining application response times during periods of heavy access

Preventing bottlenecks when application workload consumes more than a single HBA port can handle

Growing capacity requirements; managing “hot spots”

Managing datacenter growth

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Innovative Features for Powerful Results: Acer Hitachi Dynamic Provisioning

Acer Hitachi Dynamic Provisioning

Volume shows “Virtual Volume”

which doesn’t have actual

storage capacity

Actual application

storage capacity is assigned andadded when host writes data to new area of LUN

Challenge

The Business Value Storage and operational expense is reduced by provisioning only what is used, and physical disk utilization and application performance increases

Maintaining application response times during periods of heavy access

Preventing bottlenecks when application workload consumes more than a single HBA port can handle

Growing capacity requirements; managing “hot spots”

Managing datacenter growth

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Innovative Features for Powerful Results: High Density Storage Tray

The Business Value Facility charges are reduced by lowering

consumption of datacenter floorspace.

Maximize density

• in datacenters:

Reduce consumption of high-

cost datacenter floor space

Install nearly 1 Petabyte of

storage on a single floor tile

Allow intermix of SAS and

SATA dense trays in the same

system for tiering

Maintaining application response times during periods of heavy access

Preventing bottlenecks when application workload consumes more than a single HBA port can handle

Growing capacity requirements; managing “hot spots”

Managing datacenter growth

Challenge

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Modularity for Virtualized Server Environments

Problem: Virtualized servers contest for resources; this increases storage management complexities and cost

Simplify configuration setup and provisioning

Symmetric active/active

Maintain performance as workloads shift Dynamic provisioning

Match server load balancing with storage

load balancing Dynamic load balancing controller

WHY THIS MATTERSWHY THIS MATTERS

The AMS 2000 lowers TCO and enables adoption of server virtualizationThe AMS 2000 lowers TCO and enables adoption of server virtualization

Modular for Microsoft® Exchange Server Environments

Problem: Storage for Microsoft Exchange is a complex environment to manage

Dynamically manage mailboxes Dynamic provisioning

Maintain performance Dynamic load balancing

Protect data without impacting operations Windows VSS (Volume Shadow

Services) WHY THIS

MATTERSWHY THIS

MATTERS

The AMS 2000 reduces storage administration tasks for ExchangeThe AMS 2000 reduces storage administration tasks for Exchange

Modular for Database Environments

Problem: Database capacity and performance requirements continually grow while storage budgets are flat or declining

Size databases Dynamic provisioning

Add capacity and optimize performance Dynamic provisioning

Consolidate storage for databases with other

applications Host groups

WHY THIS MATTERSWHY THIS MATTERSThe AMS 2000 optimizes databases for price/performanceThe AMS 2000 optimizes databases for price/performance

System and Data Security

• Account Authentication– System management access based on one of three roles (account administrator, storage

administrator or auditor)– Unique login and password for each user

• System Audit Logging– Records all system changes and all power ups and downs– Sends all changes to Syslog server– Enables IT managers to meet compliance requirements including auditable trails

• Data Retention Utility (optional software)– Tamperproof Write Once Read Many (WORM) makes selected data non-erasable and non-

rewriteable– Read access can be limited

• System Security– Communication between management software and systems is SSL/TLS encrypted– Maintenance ports support IPv6 security specs

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Working with the World’s Leading Hardware & Software Vendors

SAN partners:

Server Partners:

Business continuity partners:

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How the Adaptable Modular Storage 2000 Family Meets Your Midrange Storage Needs

• Improves administrator productivity – Eliminates complex and time consuming storage management tasks

• Meets application SLAs– Intelligent systems that automatically resolve bottlenecks

• Business Continuity and Disaster Recovery solutions for any business

• Reliability and performance in every system

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Questions and Discussion

20

Thank You

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• Dynamic Load Balancing controller– Symmetrical active/active design– Choice of 4 or 8 Gb/sec FC or four 1Gb/sec and iSCSI host

ports – Cache size: 4GB or 8GB– LUNs maximum number: 2048– Maximum attached hosts through virtual ports: 1024– 3Gb/sec SAS links: 16

• SATA-II and SAS intermix– Min/Max Drives Supported: 4/120– Drive Options:

SAS: SATA: Internal Flsah300GB 15K RPM 1TB 7200 RPM 200GB450GB 15K RPM 2TB 7200 RPM600GB 15K RPM

• Capacity and Protection– 236TB SATA 69TB SAS– RAID Groups/System: 50– RAID levels: -6, -5, -1+0, -1, -0*

Acer Hitachi Adaptable Modular

Storage 2100

3U trays (max of 7)2 to 15 disk drives/tray

4U controller4 to 15 disk drives

Acer Hitachi Adaptable Modular Storage 2100

* RAID-0 available on SAS drives only* RAID-0 available on SAS drives only

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• Dynamic Load Balancing Controller– Symmetrical active/active design– Choice of 8 or 16 Gb/sec FC or 8 1Gb/sec and 4 iSCSI

host ports– Cache size: 8GB or 16GB– LUNs maximum number:4096– Maximum attached hosts through virtual ports: 2048– 3Gb/sec SAS links: 16

• SATA-II and SAS intermix– Min/Max Drives Supported: 4/240– Drive Options:

SAS drive SATA Internal Flash 300GB 15K RPM 1TB 7200 RPM 200GB450GB 15K RPM 2TB 7200 RPM600GB 15K RPM

• Capacity and Protection– 472TB SATA 138TB SAS– RAID Groups/System: 75– RAID levels: -6, -5, -1+0, -1, -0*

Acer Hitachi Adaptable Modular

Storage 2300

3U trays (max of 15)2 to 15 disk drives/tray

4U controller4 to 15 disk drives

Acer Hitachi Adaptable Modular Storage 2300

* RAID-0 available on SAS drives only* RAID-0 available on SAS drives only23

• RAID-6, -5, -1+0, 1 available for data protection• Patrol function checks drives continuously• Proactively and automatically spares out drives on soft failures

• Redundant and independent power supplies in each tray• Redundant controllers, redundant batteries and fans • Eight links to every storage tray for redundancy and speed• Global hot disk spares• Every disk stress tested for quality

• Every write is verified (with gathered reads ) • Logical address and logical redundancy check on SATA disks • Full SATA disk sweep every 10 minutes• Heads retracted after 2 hours of inactivity to prevent crashes and save energy• Dual paths to each SATA disk

Storage Data Protection

Component Data Protection

Enhanced SATA DataProtection

99.999% Data Availability by Design

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Controller Data Protection

Data Availabilityby Design

• Symmetric active/active controller for redundancy• All writes mirrored between controllers • Cache battery protected with intelligent UPS support • Cache aggressively flushed

• System microcode and config data copies stored on each of the first four disks

• Microcode updates done online and without host i/o interruption• Copying data back from spare drive is not required, limiting

exposure to second disk failure

Rapid Failure Analysis • All errors reported via Hi-Track, lights, Hitachi Device Manager, Hitachi Resource Manager, Web utility, SNMP, and buzzer

• Errors do not affect user access to data

99.999% Data Availability by Design

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How to improve application availability and increase ROI from higher performance

• Capability: – Up to 16 paths for concurrent I/Os deliver significantly more performance – By a faster design of systems intermixing SAS and SATA drives in the same tray– By providing 8 data links to every tray for redundancy– By isolating failures in a faster way

• More Business Value: – Reduces acquisition and upgrade costs– Improved ability to meet application SLAs– Cost savings from simpler management

KEY UNIQUE FEATUREKEY UNIQUE FEATURE

Full SAS Back End Architecture

SAS interface and point-to-point switch provide greater speeds and bandwidth than comparable FC designs. Acer offers SAS backend for both the low end and midrange markets.

Full SAS Back End Architecture

SAS interface and point-to-point switch provide greater speeds and bandwidth than comparable FC designs. Acer offers SAS backend for both the low end and midrange markets.

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Point-to-Point SAS Back end architecture

• Up to 16 high performance 3GB/sec point-to-point links

• Each link is available for concurrent I/O

• No loop arbitration bottlenecks

• 8 SAS links to every disk tray for redundancy

• Common disk tray for SAS and SATA drives

• Any failed component is identified by their unique address

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Service Plan Options

WDB STD PREM

7 x 24

Onsite

Online Tech Support 7 x 24 7 x 24 7 x 24

Telephone Tech Support 7 x 24 7 x 24

Disk Replacement * Onsite Onsite

Other Replacement Parts * Onsite Onsite Onsite

Microcode Install Update ** Onsite Onsite Onsite

Period of Maintenance Bus Hours 7 x 24 7 x 24

Remote Monitoring 7 x 24 7 x 24 7 x 24

HDS Installation Required Required Required

Response Time *Next Business

Day2 hours4 hours

* Onsite / Parts – Critical Situations – Post Remote Diagnosis

** Scheduled

* Onsite / Parts – Critical Situations – Post Remote Diagnosis

** Scheduled

Acer Region’s

T&C

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Global Solution Services• Acer Hitachi Data Systems Global Solution Services organization

offers professional services to assist you in:– Managing costly bandwidth decisions and distance-data replication

challenges• Remote Copy Planning and Design Service

– Protecting your data with in-system and distance replication solutions.• Implementation Service for Acer Hitachi TrueCopy® Remote Replication

Software• Implementation Service for Acer Hitachi ShadowImage® In-System

Replication Software

– Reducing time, effort and impact of migrating your data • Data Migration Services

• Dozens of related service offering are available to help you plan, manage and deploy your Acer Hitachi Midrange storage solution

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T&C

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Acer Hitachi Data Systems Education and Training

Acer Hitachi Data Systems Academy Training SolutionsAs a key partner, Acer Hitachi Data Systems, you already entrust us with the development of business solutions to the ever-growing challenges of your data storage. Now, look to the Acer Hitachi Data Systems Academy for training and education opportunities to optimize your storage investment.

http://www.hds.com/services/education/

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Education and Training• The Acer Hitachi Data Systems Academy organization offers professional

training to assist you in getting the maximum value from your Acer Hitachi Adaptable Modular Storage 2000 family system:

• TCC1690 - Acer Hitachi Adaptable Modular Storage 2000 family Technical Overview

• Overview of features, functions and capabilities of the product line [CBT/WBT – 1-2 hrs]

• TCI1535 Acer Hitachi Adaptable Modular Storage 2000 family architecture and Administration

• Course on installing and supporting Acer Hitachi Adaptable Modular Storage 2000 family systems - [ILT – 4 days]

• TCI1780 Acer Hitachi Adaptable Modular Storage 2000 Family Architecture and Administration Differences

• Provides differences with Adaptable Modular Storage 1000/500/200 systems - [ILT – 2 days]]

• THI0515 Acer Hitachi Storage Foundations

• Modular Certification preparation course – [ILT – 3 days]

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