Accreditation Council for Business Schools and Programs (ACBSP)

Quality Assurance (QA) Report for

Baccalaureate/Graduate Degree Programs Current as of May 2012

Overview (O) 1. Complete all information requested. Submit your report as an attachment to reports@acbsp.org on or before February 15th or September 15th. O 2. Institution Name: California Baptist University Date September 15, 2012 Address: 8432 Magnolia Ave. Riverside, CA 92504 O 3. Year Accredited/Reaffirmed: 2005 / This Report Covers Years: 2010-2012 O 4. List All Accredited Programs (as they appear in your catalog): Note: Listing new programs here does not confer accreditation. New degree programs, majors or emphases must be in effect for at least two years and have graduates and follow the guidance in the process book before accreditation will be granted Bachelor of Science Business Administration Bachelor of Science Accounting Bachelor of Science Marketing Master of Business Administration Master of Business Administration – Accounting Concentration O 5. List all programs that are in your business unit that are not accredited by ACBSP and how you distinguish accurately to the public between programs that have achieved accredited status and those that have not. Prior to July 2012, the Bachelor of Science in Construction Management program was part of the School of Business but not accredited by ACBSP as it was not a traditional program. As of July 1, 2012, the Bachelor of Science in Construction Management program has been moved to the College of Engineering and is no longer part of the School of Business. O 6. List all campuses that a student can earn a business degree from your institution: Riverside campus

2

O 7. Person completing report Name: Darla Donaldson Phone: 951-343-5017 E-mail address: ddonaldson@calbaptist.edu ACBSP Champion name: Franco Gandolfi ACBSP Co-Champion name: Darla Donaldson O 8. Conditions or Notes to be Addressed: You do not need to address Opportunity for Improvement (OFI).

Remove Condition: Starting in Spring 2013, the School of Business plans to give the Ivey Marketing Exam to students in the Marketing Management class as a means of obtaining comparative information on student performance in the marketing major. The School of Business also plans to obtain the NASBA Candidate Performance to compare our students’ results on the CPA exam with the performance nationally.

O 9. The business unit must routinely provide reliable information to the public on their performance, including student achievement. Describe how you routinely provide reliable information to the public on your performance, including student achievement. A link to our ACBSP report is available on our website at http://www.calbaptist.edu/academics/school-of-business/assessment.aspx Standard #1 Leadership

Organization a. List any organizational or administrative personnel changes within the business unit since your last report.

Dr. Franco Gandolfi is the new Dean of the School of Business. (Dr. Andy Herrity remains a full-time faculty member.) Darla Donaldson is the new Associate Dean of the School of Business. (Dr. Natalie Winter remains a full-time faculty member.) As mentioned earlier, the Bachelor of Science in Construction Management has moved to the College of Engineering. CBU has a new organizational chart. Please see Appendix A.

3

The BABA program is under new leadership and is part of CBU’s Online and Professional Studies division. This division has their own administrative and supervisory organization, budget, and they hire their own faculty.

b. List all new sites where students can earn an accredited business degree (international campus, off-campus or on

campus, on-line) that have been added since your last report? None

Standard #2 Strategic Planning (this standard not typically addressed in the QA report) This is used as a place holder to allow all the other standards to be addressed in the QA report and keep the numbering system consistent with self-studies and QA reports.

Standard #3 Student and Stakeholder Focus

Standard 3 - Student and Stakeholder-Focused ResultsStudent- and Stakeholder-Focused Results

Analysis of Results

Performance Measure Measurable goal What is your goal?

What is your measurement instrument or process? (Indicate length of cycle)

Current Results

What are

your current results?

Analysis of Results What did you learn from the results?

Action Taken or Improvement made What did you improve or what is your next step?

Insert Graphs or Tables of Resulting Trends

(3-5 data points preferred)

4

Student Class Evaluations – Average score of 85% or better on key components of class evaluations (Organizational standard)

Internal survey, formative, comparative, measured at the end of every semester

Meeting our goal

The students perceive that professors are doing a good job teaching in the classroom.

Continue to monitor and track.

School of Business graduates will be able to apply academic knowledge to the workplace.

Annual alumni survey first given Spring 2012.

This first survey revealed a mean score of over 1.8 for this yes/no question (1=No, 2=Yes).

Alumni respondents generally believe that they are able to apply their academic knowledge to the workplace.

Will continue to monitor in future surveys.

5

Standard #4 Measurement and Analysis of Student Learning and Performance a. Program Outcomes

Bachelor of Science – Business Administration

The 4 outcomes California Baptist University desires for students who graduate from its degree program are to be Academically Prepared, Biblically-Rooted, Equipped to Serve, and Globally-Minded. The School of Business works to achieve these outcomes (or USOs) by preparing students who are able to: Outcome ACBSP USO Measurement Critical Assignments

Academically Prepared

1

Translate business

transactions into accounting

entries and financial

statements. Accounting Academically Prepared ACC 250/MFT ACC 250 - Exam #2

3

Apply major economic

principles that affect

individual economic agents

in making real-world

business decisions. Economics Academically Prepared BUS 217/218/MFT

BUS 217/BUS 218 -

Blackboard Discussion

Board

4

Use critical thinking skills

to analyze business

decisions. None Academically Prepared BUS 303

BUS 303 - Comprehensive Problem

12

Apply spreadsheet, word

processing and presentation

software to business

decisions. Information Systems Academically Prepared CIS 270 Midterm & Final Exam

6

Analyze, compare and

interpret financial data for

effective decision making. Finance Academically-Prepared BUS 303/MFT

BUS 303 - Comprehensive

Problem

7

Analyze the elements of

marketing including how

they affect an

organization’s decisions. Marketing Academically-Prepared MKT 333/MFT MKT 333 - Marketing Plan

6

8

Identify and apply the

emerging trends and issues

in business law. Law Academically-Prepared BUS 358/MFT

BUS 358 - Current Legal Issue Paper

9

Utilize quantitative

methods to describe,

analyze, and interpret

business data in making

business decisions. Statistics/Management Academically-Prepared BUS 315/440/MFT

BUS 315 - Case Study, BUS 440 - Comprehensive Project

10

Identify the various

mechanisms of

organizational behavior and

discuss the degree to which

they generate successful

organizational outcomes Management Academically–Prepared BUS 463/MFT

Individual and Group Project - PP Presentation on Truth Justice and Ethics

11

Synthesize knowledge from

various business disciplines

to develop a comprehensive

strategic review for a

company. Policy/Comp Academically-Prepared BUS 485

Company Analysis Presentation - Vision, Mission, and Core Values & Beliefs

Biblically Rooted

2

Apply ethical Biblical

principles to business

decision making. Ethics Biblically Rooted BUS 237

Comparison Paper of Theory, Scripture and Case Study Application

Equipped to Serve

13

Apply academic knowledge

to the workplace. None Equipped to Serve Graduate Surveys

14

Describe how their

strengths contribute to an

organization. None Equipped to Serve Graduate Surveys

15

Provide a rationale for

decision-making using

ethical schools of thoughts. Ethics Equipped to Serve BUS 237

Comparison of Model to Case Study - PP Presentation

Globally Minded

5

Identify the fundamental

factors of international

business. Global Globally-Minded; Academically Prepared BUS 334 BUS 334 - Exam

7

Bachelor of Science – Accounting

The 4 Outcomes that California Baptist University desires for students who graduate from its degree programs are to be Academically Prepared, Biblically-Rooted, Equipped to Serve, and Globally-Minded. The School of Business works to achieve these outcomes by preparing students who are able to:

Outcome ACBSP USO Measurement

Critical

Assignments

Academically Prepared

1

Translate business transactions into

accounting entries and financial statements. Accounting Academically Prepared ACC 250/MFT

ACC 250 -

Exam #2

3

Apply major economic principles that affect

individual economic agents in making real-

world business decisions. Economics Academically Prepared

BUS

217/218/MFT

BUS 217/BUS

218 -

Blackboard

Discussion

Board

4

Use critical thinking skills to analyze business

decisions. None Academically Prepared BUS 303

BUS 303 -

Comprehensive

Problem

12

Apply spreadsheet, word processing and

presentation software to business problems Information Systems Academically Prepared CIS 270

Midterm &

Final Exam

6

Analyze, compare and interpret financial data

for effective decision making. Finance Academically-Prepared BUS 303/MFT

BUS 303 -

Comprehensive

Problem

7

Analyze the elements of marketing including

how they affect an organization’s decisions. Marketing Academically-Prepared MKT 333/MFT

MKT 333 -

Marketing Plan

8

Identify and apply the emerging trends and

issues in business law. Law Academically-Prepared BUS 358/MFT

BUS 358 -

Current Legal

Issue Paper

9

Utilize quantitative methods to describe,

analyze, and interpret business data in making

business decisions. Statistics/Management Academically-Prepared

BUS

315/440/MFT

BUS 315 - Case

Study, BUS 440

-

Comprehensive

Project

8

10

Identify the various mechanisms of

organizational behavior and discuss the

degree to which they generate successful

organizational outcomes. Management Academically–Prepared BUS 463/MFT Case Study

11

Synthesize knowledge from various business

disciplines to develop a comprehensive

strategic review for a company. Policy/Comp Academically-Prepared BUS 485

Capstone

Project

16

Analyze cost concepts, methods, and

techniques to support management decision

processes. Accounting Academically-Prepared ACC 320 Test #2

17

Translate government and non-profit business

transactions into accounting entries and

financial statements. Accounting Academically-Prepared ACC 330 Test (Midterm)

18

Formulate consolidated financial statements

through the development of accounting

entries resulting from transactions supporting

business combinations. Accounting Academically-Prepared ACC 410

Comprehensive

Problem

19

Demonstrate hands-on ability to process

accounting transactions in a real-time

computerized environment. Accounting Academically-Prepared ACC 420

QuickBooks

Project

20

Demonstrate proper tax treatment for

individual federal income taxation situations. Accounting Academically-Prepared ACC 430 Exam #2

21

Perform audit procedures based on

fundamental principles. Accounting Academically-Prepared ACC 470 Audit project

Biblically

Rooted

2

Evaluate the impact of applying biblical

concepts in a business environment Ethics Biblically Rooted BUS 237 Presentation

Equipped

to Serve

13 Apply academic knowledge to the workplace. None Equipped to Serve Graduate Surveys

14

Describe how their strengths contribute to an

organization. None Equipped to Serve Graduate Surveys

15

Provide a rationale for decision-making using

ethical schools of thoughts Ethics Equipped to Serve BUS 237 Presentation

9

Globally

Minded

5

Identify the fundamental factors of

international business. Global Globally-Minded BUS 334

BUS 334 -

Exam

10

Bachelor of Science – Marketing

The 4 outcomes that California Baptist University desires for students who graduate from its degree programs are to be Academically Prepared, Biblically-Rooted, Equipped to Serve, and Globally-Minded. The School of Business works to achieve these outcomes (or USOs) by preparing students who are able to:

Outcome ACBSP USO Measurement

Critical

Assignments

Academically Prepared

1

Translate business transactions into

accounting entries and financial

statements. Accounting Academically Prepared ACC 250/MFT

ACC 250 -

Exam #2

3

Apply major economic principles that

affect individual economic agents in

making real-world business decisions. Economics Academically Prepared BUS 217/218/MFT

BUS 217/BUS

218 -

Blackboard

Discussion

Board

4

Use critical thinking skills to analyze

business decisions. None Academically Prepared BUS 303

BUS 303 -

Comprehensive

Problem

12

Apply spreadsheet, word processing and

presentation software to business

problems. Information Systems Academically Prepared CIS 270

Midterm &

Final Exam

6

Analyze, compare and interpret financial

data for effective decision making. Finance Academically-Prepared BUS 303/MFT

BUS 303 -

Comprehensive

Problem

7

Analyze the elements of marketing

including how they affect an

organization’s decisions. Marketing Academically-Prepared MKT 333/MFT

MKT 333 -

Marketing Plan

8

Identify and apply the emerging trends

and issues in business law. Law Academically-Prepared BUS 358/MFT

BUS 358 -

Current Legal

Issue Paper

9

Utilize quantitative methods to describe,

analyze, and interpret business data in

making business decisions. Statistics/Management Academically-Prepared BUS 315/440/MFT

BUS 315 -

Case Study,

BUS 440 -

Comprehensive

Project

11

10

Identify the various mechanisms of

organizational behavior and discuss the

degree to which they generate successful

organizational outcomes Management Academically–Prepared BUS 463/MFT Case Study

11

Synthesize knowledge from various

business disciplines to develop a

comprehensive strategic review for a

company. Policy/Comp Academically-Prepared BUS 485

Capstone

Project

16

Solve a managerial problem using

primary qualitative and quantitative

research. Marketing Academically Prepared MKT 323

MKT 323 -

Research

Project

17

Utilize various advertising, media and

promotional tools to communicate an

organization’s message. Marketing Academically Prepared MKT 353

MKT 353 -

IMC Plan

18

Describe how consumers make

purchasing decisions. Marketing Academically Prepared MKT 458

MKT 458 -

Case Study

Biblically Rooted

2

Apply ethical Biblical principles to

business decision making. Ethics Biblically Rooted BUS 237 Presentation

Equipped to Serve

3

Apply academic knowledge to the

workplace. None Equipped to Serve Graduate Surveys

4

Describe how their strengths contribute

to an organization. None Equipped to Serve Graduate Surveys

15

Provide a rationale for decision-making

using ethical schools of thoughts Ethics Equipped to Serve BUS 237 Presentation

Globally Minded

5

Identify the fundamental factors of

international business. Global Globally-Minded; Academically Prepared BUS 334

BUS 334 -

Exam

12

Master of Business Administration

The 4 outcomes California Baptist University desires for students who graduate from its degree program are to be Academically Prepared, Biblically-Rooted, Equipped to Serve, and Globally-Minded. The School of Business works to achieve these outcomes (or USOs) by preparing students who are able to: Outcome ACBSP USO Measurement Critical Assignments

Academically Prepared

1

Demonstrate knowledge and

skill required of the successful

entrepreneur in a start-up

enterprise or innovation-

oriented unit of an existing

organization. Management Academically Prepared BUS 505 Business Plan

2

Demonstrate the use of

information and information

systems as management tools

for making operational

decisions that help an

organization gain strategic

advantage.

Information

Systems Academically Prepared BUS 512 Presentation

3

Demonstrate skills necessary to

effectively communicate,

motivate, empower and lead

various cultures using different

leadership, group and team

tools. Management Academically Prepared BUS 515

Mind mapping group project

& individual presentation

papers

4

Demonstrate knowledge of

ethical systems as they inform

business ethics, leadership

effectiveness and

organizational decision-

making. Ethics Academically Prepared BUS 520 Presentation

13

5

Demonstrate awareness of

legal issues and role of

regulatory policy that inform

and/or expose an organization

to legal challenges including

governance and litigation

concerns. Law Academically-Prepared BUS 525 Presentation

6

Demonstrate knowledge and

skill for successfully managing

the marketing process. Marketing Academically-Prepared BUS 530 Marketing Plan

7

Conduct economic research,

collect economic data, and

apply economic indicators to

forecast the future state of

economy and the possible

impact of the state of economy

on an organization. Economics Academically-Prepared BUS 535 Blackboard Posting

8

Identify and make

recommendations regarding an

organization’s strategies,

financial performance and

operational successes and

challenges based upon a

successful analysis of that

organization’s financial

reports. Finance Academically-Prepared BUS 541 Presentation

9

Solve critical business

problems and make informed

data-driven decisions using the

techniques of quantitative

business analysis. Quantitative Academically–Prepared BUS 542 Analytical Report

14

10

Demonstrate knowledge and

skill in integrating the

disciplines of strategic

management, information

systems, managerial ethics,

marketing management,

economic analysis, quantitative

business modeling, and

financial statement analysis

while operating a computerized

business as a member of a

management team. Policy/Strategy Academically-Prepared BUS 598 Presentation

Biblically Rooted

11

Compare and contrast the result

of a Biblical approach to an

ethical dilemma with the

results of alternative

approaches informed by ethical

theories that are not explicitly

Biblical. Ethics Biblically Rooted BUS 520 Paper

Equipped to Serve

13

Describe how their strengths

contribute to an organization. Marketing Equipped to Serve BUS 592

Written Plan (592C), Survey

Response

12

Apply academic knowledge in

the workplace. None Equipped to Serve Alumni Survey

15

Globally Minded

14

Demonstrate the knowledge

and skill required for

enhancing an organization’s

decision-making and

performance by analyzing and

evaluating the cultural,

political, and economic

challenges resulting from that

organization operating multi-

nationally in the global

economy. Global

Globally-Minded;

Academically Prepared BUS 545 Presentation

16

Master of Business Administration – Accounting

The 4 outcomes California Baptist University desires for students who graduate from its degree program are to be Academically Prepared, Biblically-Rooted, Equipped to Serve, and Globally-Minded. The School of Business works to achieve these outcomes (or USOs) by preparing students who are able to: Student Learning Outcome ACBSP USO Measurement Critical Assignments

Academically Prepared

1

Demonstrate skills necessary to

effectively communicate, motivate,

empower and lead various cultures

using different leadership, group

and team tools. Management Academically Prepared BUS 515

Mind mapping group project &

individual presentation papers

2

Demonstrate awareness of legal

issues and role of regulatory policy

that inform and/or expose an

organization to legal challenges

including governance and litigation

concerns. Law Academically-Prepared BUS 525 Presentation

3

Conduct economic research, collect

economic data, and apply economic

indicators to forecast the future

state of economy and the possible

impact of the state of economy on

an organization. Economics Academically-Prepared BUS 535 Blackboard Posting

4

Identify and make

recommendations regarding an

organization’s strategies, financial

performance and operational

successes and challenges based

upon a successful analysis of that

organization’s financial reports. Finance Academically-Prepared BUS 541 Presentation

17

5

Evaluate case studies to determine the nature of the accounting/auditing/ethical issues related to the case. Accounting Academically-Prepared ACC510

Homework #13, the “Knapp

Individual Case Study

Presentation.”

6

Analyze advanced cost concepts,

methods, and techniques to support

management decisions and

influence strategy. Accounting Academically-Prepared ACC520 Written Case Analysis

7

Properly apply tax laws and regulations to business entity transactions. Accounting Academically-Prepared ACC530 Final Exam

8

Formulate an analysis or position regarding current financial accounting topics and issues, demonstrating effective research and writing skills. Accounting Academically-Prepared ACC540 Final Paper

9

Demonstrate knowledge and skill in

integrating the disciplines of

strategic management, information

systems, managerial ethics,

marketing management, economic

analysis, quantitative business

modeling, and financial statement

analysis while operating a

computerized business as a member

of a management team. Policy/Strategy Academically-Prepared BUS 598 Presentation

Biblically Rooted

10

Apply Biblical principles in the

process of researching and reporting

of accounting issues, according to

U.S. GAAP or International

Financial Standards, as they relate

to the current business and

economic environment.

Ethics Biblically Rooted ACC 540 Paper

18

Equipped to Serve

11

Apply academic knowledge in the

workplace. None Equipped to Serve Alumni Survey

Globally Minded

12

Demonstrate the knowledge and

skill required for enhancing an

organization’s decision-making and

performance by analyzing and

evaluating the cultural, political,

and economic challenges resulting

from that organization operating

multi-nationally in the global

economy. Global

Globally-Minded; Academically

Prepared BUS 545 Presentation

19

Performance Results

Complete the following table. Provide three or four examples, reporting what you consider to be the most important data. It is not necessary to provide results for every process.

Student Learning Results (Required for each accredited program, doctorate, masters, and baccalaureate)

Performance Indicator Definition

1. Student Learning Results

Analysis of Results

Performance Measure Measurable goal What is your goal?

What is your measurement instrument or process? Do not use grades. (Indicate length of cycle) direct formative internal comparative

Current Results

What are

your current results?

Analysis of Results What did you learn from the results?

Action Taken or Improvement made What did you improve,or what is your next step?

Insert Graphs or Tables of Resulting Trends

(3-5 data points preferred)

20

Graduating seniors will have an average score of 65% or better on the MFT

Exam, External, summative, comparative

Met goal in each semester that the test has been given.

Looked at specific areas where there were “gaps” between actual and desired scores. Tasked professors with addressing this.

Will see results of actions in future test years.

Student Assessment of Course Performance

Internal survey, formative, comparative

Majority of students responded positively to these questions.

Collect data and evaluate inclusion for future semesters.

Evaluate ongoing inclusion in light of new assessment process. We need to work with professors to help them better equip students to integrate biblical principles.

21

22

Achieve an average score of 75% on the Bachelor of Science Business Administration outcomes

Internal rubrics, formative assessment

Met goal in Fall 2011 and Spring 2012.

Need to look for trends in upcoming semesters.

23

Achieve an average score of 75% on the Bachelor of Science of Accounting outcomes

Internal rubrics, formative assessment

Met goal in Fall 2011 and Spring 2012.

Need to look for trends in upcoming semesters.

Achieve an average score of 75% on the Bachelor of Marketing outcomes

Internal rubrics, formative assessment

Met goal in Fall 2011 and Spring 2012.

Need to look for trends in upcoming semesters.

24

Achieve an average score of 85% on the Master of Business Administration outcomes

Internal rubrics, formative assessment

The average was 87.78%, so met goal.

We are still developing the assessments for the MBA program and hope to have them done next year.

New: Achieve an average score of 85% on the Master of Business Administration - Accounting outcomes

Internal rubrics, formative assessment

The average was 87%, so met goal.

We are still developing the assessments for the MBA program and hope to have them done next year.

Standard #5 Faculty and Staff Focus

Complete the following table Provide three or four examples, reporting what you consider to be the most important data. It is not necessary to provide results for every process.

Table 5.1 Standard 5 - Faculty- and Staff-Focused Results

25

Faculty and Staff Focused Results Faculty and staff-focused results examine how well the organization creates and maintains a positive, productive, learning-centered work environment for business faculty and staff. Key indicators may include: professional development, scholarly activities, community service, administrative duties, business and industry interaction, number of advisees, number of committees, number of theses supervised, satisfaction or dissatisfaction of faculty and staff, positive, productive, and learning-centered environment, safety, absenteeism, turnover, or complaints.

Analysis of Results

Performance Measure Measurable goal What is your goal?

What is your measurement instrument or process? (Indicate length of cycle)

Current Results

What are

your current results?

Analysis of Results What did you learn from the results?

Action Taken or Improvement made What did you improve or what is your next step?

Insert Graphs or Tables of Resulting Trends

(3-5 data points preferred)

Faculty Qualifications – Credit hours taught be Doctorally qualified faculty will exceed 40% for undergraduate classes

Credit hours taught by Doctorally qualified faculty

Achieved goal in 2010-2011 and 2011-2012.

There is an increased in the percentage of undergraduate classes taught by doctorally qualified faculty.

Continue to monitor faculty qualifications and look for doctorally qualified faculty candidates. Follow-up on credential portfolios sent to ACBSP.

26

Faculty Qualifications – Credit hours taught be Doctorally qualified faculty will exceed 70% for graduate classes

Credit hours taught by Doctorally qualified faculty

Did not achieve goal in 2010-2011, but did in 2011-2012.

The decrease in the percentage of graduate classes taught by doctorally qualified faculty in 2010-2011, was rectified in 2011-2012.

Continue to monitor faculty qualifications and look for doctorally qualified faculty candidates. Follow-up on credential portfolios sent to ACBSP.

Scholarly Activity: 85% of full-time faculty will engage in scholarly activity

Faculty Reported Scholarly Activity

In 2011, the reported scholarly activity for full-time faculty fell below desired threshold.

Some of the decline may be attributed to faculty members’ taking on additional administrative and program responsibilities – including the launching of the online Bachelor of Arts degree, and the revised assessment program.

Encourage ongoing scholarly activity and taking advantage of Faculty Development funds from the University.

27

Faculty Qualifications Complete Table 5.2 and 5.3 for new full-time and part-time faculty members since last self-study or QA report. Do not include faculty members previously reported.

Table 5.2 Standard 5 - NEW FULL-TIME AND PART-TIME FACULTY QUALIFICATIONS

NAME (List alphabetically by Last Name)

MAJOR TEACHING FIELD

COURSES TAUGHT (List the Courses Taught During the Reporting Period, Do Not Duplicate Listing)

LIST ALL EARNED DEGREES (State Degree as Documented on Transcript, Must Include Major Field)

DOCUMENT OTHER PROFESSIONAL CERTIFICATION CRITIERA

Five Years Work Experience

Teaching Excellence

Professional Certifications

ACBSP QUALIFICATION

1. Doctorate 2. Professional 3. Exception

Jacobs, Francois

Management Global

BUS 334, BUS 547, BUS 545, , BUS 550, BUS 343

-B.S. Business Administration -A.S. Agricultural Economics -Ph.D. Education and Human Resource Studies -Masters in International Management

- # of years in industry (non-teaching)= 21 - Certificates: College Teaching Certificate, Toastmasters International, Franchise Training Certificate, Institute of Inspection, Cleaning and Restoration Certification

Doctorate

Lainson, Doug Management Marketing

BUS 547, BUS 598, MKT 333, MKT 458, BUS 530, BUS 361

-B.A. English Literature -MBA

- # of years in industry (non-teaching)= 23

Professional

28

Table 5.3 Standard 5, Criterion 5.8 Scholarly and Professional Activities1

Faculty

Member

Highest

Degree

Earned

Professional

Certification

Scholarly Activities

Papers

Presented

Published

Articles/

Manuscripts/

Books

Unpublished

Articles/

Manuscripts/

Books Consulting

Professional Activities

Professional

Related

Service

Professional

Conferences/

Workshops

Professional

Meetings

Professional

Memberships Other

Jacobs,

Francois

2010-2011

Ph.D. A=1 D=1 0 0 D=1 1 0 0

2011-2012 0 0 B=3 A=1 C=1 1 1 0

Lainson,

Doug MBA

2011-2012 0 0 B=1, C=1 D=3 0 1 1 1

Codes to Use for Scholarly Activities:

A = Scholarship of Teaching

B = Scholarship of Discovery

C = Scholarship of Integration

D = Scholarship of Application

Standard #6 Educational and Business Process Management

a. Describe how you routinely provide reliable information to the public on your performance, including student achievement.

As stated earlier, a link to our ACBSP report is available on our website at http://www.calbaptist.edu/academics/school-of-business/assessment.aspx

1 Data provided for years which the professor was employed at California Baptist University.

29

b. Curriculum

1. List any existing accredited degree programs/curricula that have been substantially revised since your last report and attach a Table - Standard 6, Criterion 6.1.3 – Undergraduate CPC Coverage for each program.

The BABA accredited degree is under new leadership as a result of changes in the organization structure. The Online and Professional Studies division intends to seek separate accreditation will be supplying ACBSP with the appropriate letter and supporting material.

2. List any new degree programs that have been developed and attach a Table - Standard 6, Criterion 6.1.3 –

Undergraduate CPC Coverage for each new program since your last report.

N/A

3. List any accredited programs that have been terminated since your last report.

N/A: The BABA has not been terminated, it has been relocated to another division. Complete table 6.1. Provide three or four examples, reporting what you consider to be the most important data. It is not necessary to provide results for every process.

Table 6.1 Standard 6 - Organizational Performance Results

5. Organizational Effectiveness Results

Analysis of Results

Performance Measure Measurable goal What is your goal?

What is your measurement instrument or process? (Indicate length of cycle)

Current Results

What are your

current results?

Analysis of Results What did you learn from the results?

Action Taken or Improvement made What did you improve or what is your next step?

Insert Graphs or Tables of Resulting Trends

(3-5 data points preferred)

30

Achieve Student Retention Rate of 75% for students who declare business as their first major.

Enrollment data, formative, comparative

2010 - 74.6% Retention tracking was recently implemented. Will monitor and report trends as more data becomes available.

NA 2010 – 74.6% 2011 – 70.8%

To Be Developed: Graduation rate: track & analyze graduation rate trends in order to establish goal.

Enrollment data, summative, internal

Director of Retention has developed tracking mechanism to monitor student graduation rates by major. As tracking was recently implemented for freshmen (2009), graduation rates will not be available for several years.

NA NA

31

Appendix A

32