Account Configuration Guide

Ariba Network T-Mobile Configuration Guide

© 2014 Ariba - an SAP company. All rights reserved. 2Public

Content

Account configuration Basic Profile Email Notifications Electronic Order Routing Electronic Invoice Routing Remittances Accelerated paymentsTest Account creationManaging Roles and UsersAriba Network Support

Account Configuration


Account Access and Configuration

Go to http://supplier.ariba.com

Enter your Username & Password and click Login to access your Production account.

Click Administration Navigator tab.

Profile Configuration window opens.

Click on the area you want to update.

http://supplier.ariba.com/


Company Profile Configuration

The main company contacts can be added to Contacts section. Additional contacts (role- or customer-specific) can also be setup.

Enter and upload certificates and their expiration date in tab Certifications, if applicable.

Make sure that all changes you made are saved.

The more information you provide, the more relevant business opportunities you may receive.

Complete or update all required fields listed by an asterisks in BasicCompany Profile section. Click Add button to classify your Company by Commodities, Sales Territory and Industries.

In tab Business, enter additional Information for your company, such as Tax or VAT IDs.

In tab Marketing you can add Company Description and Company Logo, or links to your social meadia channels. If necessary add also your D-U-N-S number in section Credit and Risk Information from D&B.


Network Notifications indicate which system notifications you would like to receive along with which email address you would like to send them to.

Notifications and Network Notifications

Click on Notifications atAdministrator Navigator. Network Notifications can be accessed from here as well, or you may switch to tab Network when in Notifications.

Note: You can enter up to 3 E-Mail addresses per notification type. You must separate each address with a comma with NO spaces between emails


The way how you would like to transact business with your customers on the networkcan be set up in Electronic Order Routing section.

Electronic Order RoutingMethods

The methods available include Online (portal),cXML, Email, EDI or Fax.

Note: “Online” means that the PO is sent to yourInbox, without additional copies. Select othermethods to send an additional copy to the routingselected (recommended - Email).For e-mail routing check box Include documentin the email message. Use a non-personalized/distribution list email in EmailAddress line.

Note: When Ariba Network sends purchaseorders to mailboxes that respond automaticallywith “Out of Office” messages, it does not fail theorders and indicates it received the auto-reply inthe order history log.

Refer to Account Management Guide to find allpossible options.

Note: Configure your e-mail inboxes so that the Ariba Network notifications do not fall in the junk or spam mail box


Electronic Order RoutingNotifications

For Change Orders and Other Document Types select “Same as new catalog orders without attachments” or set according to your preference.

Specify a method for sending Order Response Documents (Confirmations and Ship Notices)Specify a User to receive notifications.


Electronic Invoice RoutingMethods and Invoice Archival

For Electronic Invoice Routing choose one of the following methods: • Online• cXML• EDI

Configure Notifications to emails (the same way as in Order Routing).

For Invoice Archival click on Configure Invoice Archival link to exportinvoices to your system for legal compliance:

• Select frequency (Weekly, Biweekly or Monthly), choose Archive Immediately to archive without waiting 30 days, and click Start.

• If you want Ariba to deliver automatically archived zip files to you, also enter an Archive Delivery URL (otherwise you can download invoices from your Outbox, section Archived Invoices).

Note: After Archive Immediately started you can either Stop it or Update Frequency any time.


Click Create to create new company remittance information, or Edit, if you need to change existing information.

Remittances

In the EFT/Check Remittances section complete all required fields marked by an asterisk.Select one of your Remittance Addresses as a default if you have more than one.Assign Remittance IDs for this address for each of your customers. They might ask you to assign IDs to your addresses so they can refer to them uniquely. You can assign different IDs for each customer.


Select Preferred Payment Methodfrom a drop-down box: Check, Credit card or Wire.Complete the details for ACH or Wire transfers.Mention if you accept or not Credit cards.Click OK when finished.

RemittancesPayment Methods


Note: Find Potential customers in Potential relationships Tab

Current and Potential Relationships

Click on the Customer Relationships link in the Administration Navigator.You can choose to accept customer relationships either automatically or manually.

Note: Set up Automatically accept all relationship requests as default not to miss any useful Buyers requests.

• In the Pending Section, Approve or Reject pending relationship requests.

• In the Current Section, review your current customers’ profiles and information portals.

• Review rejected customer in the Rejected Section.

Test Account Creation


Switching to the Test Account

To set up your Test Account, you need to be on the tabular view of yourAriba Network Production Account.Click your name in top right corner and then Switch to Test ID.Click OK when Ariba Network displays a warning indicating You are aboutto switch to Test Mode.Note: The Switch To Test Account button is only available to the accountAdministrator. Administrator can create test account usernames for all otherusers needing access to the test account.

Create Username and Password for your test account.Click OK.You will be transferred to your test account.Note: Your Test account should be configured to matchyour Production account. This will ensure the testingresults are consistent with what will result inProduction.Once you have set up your test account, you are ready toreceive a test purchase order.

Note: The Network will always display which mode you are logged into,(Production or Test). Your Test account ID has the suffix “-T” appended to yourAriba Network ID (ANID).

Note: Test account transactions are free of charge.

Managing Roles and Users


Administrator

• Automatically linked to the username and login entered during registration

• Responsible for the account management and configuration

• The primary point of contact for users with questions or problems.

• Creates roles for the account

• Created by Administrator

• Can have different roles, which correspond to the user’s actual job responsibilities

• Responsible for updating personal user information

User


Now create a User.1. Click on Create User button.2. Add all relevant information about the user incl. name and contact

info.3. Select a role in the Role Assignment section.4. Click on Done.

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Click on the Users tab at Administration Navigator. The Users page appears.

First, create a role.1. Click on Create Role button

in the Manage Roles section.

2. Type Name and Description for the Role.

3. Add Permissions for the Role that correspond to the user’s actual job responsibilities by checking proper boxes.

4. Click Save. New Role is created.

Role and User Creation

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Note: You can add up to 250 users to your Ariba Network account.


1. Click on the Administration tab.

2. Click on Edit for the selected user.

3. Click on the Reset Password Button to reset the password of the user.

4. Other options:Delete User Add to Contact

List Remove from

Contact List Make

Administrator

Modify User


Enhanced User Account Functionality

When clicking on your name in top right corner, you’ll access theUser Account Navigator. It enables you to:

• Quickly access your personal user account information andsettings

• Link your multiple user accounts• Switch to your test account

Note: After your multiple user accounts are linked, the User AccountNavigator displays the multiple user accounts.

Click on My Account to view your user settings.

Complete or update all required fields listed by an asterisks.Note: If you change username or password, remember to use it at your next login.

Hide personal information if necessary by checking the box in Preferences section.

Multi-org & Account Hierarchy


Multi-Org time and invoice consolidation / synchronization

Ariba invoice consolidation and synchronization for several accounts withseveral customers• Fees will be invoiced only to parent account with payment cycle synchronized for the

entire group.• The parent account will receive one single invoice every three months for all the customer

relationships and for all linked accounts.• This consolidation is related only to invoice issued by Ariba to the supplier, business

operations of each entity are still independent.

1 Master Anniversary Date

1 service invoice per quarter for all customers

Branch 1 Parent Account ANID 1

Branch 2 ANID 2

Branch 3 ANID 3

Branch 4 ANID 4

Multi-Org Consolidated Invoice

Branch 1 **Parent Account• Customer X• Customer ZBranch 2• Customer Y• Customer ZBranch 3• Customer Y• Customer ZBranch 4• No chargeable relationship


What is required to participate in a Multi-Org

The supplier designates a parent ANID under which the invoice will be viewed. The selection of the parent ANID determines the currency of the Multi-org invoice. A confirmed list of child ANID’s to be included on the invoice.

A Multi-Org is NOT: A way to merge accounts. A way to get a discount on Network Transaction Service fees.

How to create a Multi-Org

Register all accounts which will be included in the Multi-Org. Create a list of all ANIDs and define the parent account. Wait until the first ANID becomes chargeable. Contact your Supplier Manager and send the list of ANIDs and the contact details of the

person in charge of the Multi-Org.


Account Hierarchy

Linkage between individual accounts for account management purposes

The administrator of the Parent account can log into the child account and take following actions: Change settings on the child account and complete the profile Publish catalogs Check the status of payment for Ariba invoice and pay the invoice Upgrade to a higher Subscription package

The administrator of the Parent account cannot take following actions: View buyers on the Child account Create any documents (PO confirmations, Ship Notices, Invoices) Run Reports


3. On the next page either log in as an Administrator or send a request through an online form as a Not Administrator.

4. Once the request is confirmed by a child account administrator, name of the linked account is displayed on the Account Hierarchy page.

How to create an Account Hierarchy

1. Open the dropdown menu and go to Account Hierarchy.

2. To add child accounts click on Link Accounts.

3. The Network will detect if there is an existing account with corresponding information.

Ariba Network Support


Training and resourcesT-Mobile Supplier Information Portal

• Select Supplier Information Portal to view the following presentations to learn more about transacting with T-Mobile:

o Account Configuration Guideo T-Mobile Purchase Order Confirmation and Ship

Notice Guideo T-Mobile Invoice Guideo Supplier Membership Program / Supplier

Registration Guide

Insert a screen shot of your customer’s portal

Buyer specific information is available in one place. Select the name of your company in the top right corner and then click the Customer Relationships link.

• Select the buyer name to view transactional rules:

o Customer Invoice Rules determine what you can enter when you create invoices

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Training and resourcesAriba Network standard documentation and useful links

Go to: http://supplier.ariba.comClick on the Help link in the upper right hand corner of the page to access Help Center. In Learning center there is Product Documentation available for Users or Administrators.

Useful Links Ariba Supplier Membership page - http://www.ariba.com/suppliermembership Ariba Network Hot Issues and FAQs - https://connect.ariba.com/anfaq.htm Ariba Cloud Statistics – http://trust.ariba.com

Detailed information and latest notifications about product issues and planned downtime—if any—during a given day

Ariba Discovery - http://www.ariba.com/solutions/discovery-for-suppliers.cfm Ariba Network Notifications - http://netstat.ariba.com

Information about downtime, new releases and new features


http://www.ariba.com/suppliermembership

https://connect.ariba.com/anfaq.htm

http://trust.ariba.com/

http://www.ariba.com/solutions/discovery-for-suppliers.cfm

http://netstat.ariba.com/


Who should you contact?

Supplier Support During Deployment• Ariba Network Registration or Configuration Support

Please contact [email protected] for any questions regarding registration, configuration, Supplier Membership Program fees, or general Ariba Network questions.

• T-Mobile Business Process SupportPlease contact the T-Mobile Supplier Enablement team at [email protected] for business-related questions.

Supplier Support Post Go-Live• Ariba Network Support for Actively Transacting Suppliers

Region Contact NumberUS/Canada Toll Free 1-866-31ARIBA (1-866-312-7422) North/South America +1-412-222-6170 Europe, Middle East and Africa +44 (0) 20 7187 4185

00 800 22227422 (toll free number for France, Germany, Italy, Netherlands, Spain, Sweden, Switzerland & UK)

Asia Pacific +65 6311 4585

mailto:[email protected]

mailto:[email protected]


To access our Help Center, log into youraccount or go tohttp://supplier.ariba.com.Click the Help link in top right corner.Click Help Center and go to Supportsection.

Search for any topic you would like toknow more about. If none of the articlesanswers your query, click on CreateOnline Service Request button tocontact our Customer Support.

Fill out our webform. Select ProblemType. Note T-Mobile in the IssueDescription.

Supplier support post Go-LiveHelp Center

Go to http://supplier.ariba.com.

If you forgot your username or password click on the link Forgot Username or Forgot Password.



Account Configuration Guide

Documents

Transcript of Account Configuration Guide