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Bhavana NelliparambilManager, Standards, PMPS, GO Capital Infrastructure

Accessibility Advisory CommitteeMarch, 2014

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Accessibility at GO One of the guiding principles of the Design Requirement Manual and

Static Signage Catalogue.

Step free access to and from public areas and the accessible rail car.

Equivalent access is integrated for those with special needs, that include: Mobility devices Hearing or sight impairments Elderly or ill Travel with children

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Challenges

Consistency in Application of Accessibility Standards Our stations all being built at different times Grandfathering of codes Different versions of standards and other considerations – Heritage etc,. Multiple capital projects

Capital Condition Surveys Inventory where locations have standard variations We establish projects to address any gaps

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Standard Development ProcessDesign

Development

Identify Accessibility requirementsat Design Brief Stage

Standard Established

Technical designreviews Lessons learned

Design Quality

Assurance

Initiate and DevelopStandard

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Design Requirements Manual (DRM)PERFORMANCE REQUIREMENTS

Governed by OBC, AODA and industry best practice

Tailored to suit all customer needs and site conditions

Design submissions are reviewed by Standards for quality assurance and technical input

Stakeholder input on all Accessibility requirements and technical reviews.

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Accessibility a Guiding Principle in the DRMDesign Requirement Manual

(DRM) section.

Icon to identify accessible infrastructure elements throughout the design guidelines document.

Accessibility features span all sections of the DRM.

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Static Signage Catalogue

Design criteria for static signs include best practices and compliance with OBC , AODA , FLSA (French Language Services Act) and corporate branding standards.

Provisions are made in the design of stations and facilities to ensure that they all have an accessible route.

Features on the accessible route are to meet the conditions listed above and be accompanied with appropriate signage.

In general, accessible signs follow CSA, AODAguidelines; interior signs shall have a matt finish & exterior signs shall have a retro-reflective finish complete with reduced glare.

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Gap Analysis - AODA Critical Changes to the DRM Critical Changes to the AODA Integrated Accessibility Standards

were updated in the DRM. Outlined below are the changes:

Accessible Parking Old: Previously one type of accessible parking.Current : Two types of Accessible Parking, Type A and Type B

RampsOld: Ratio of 1:12Current : Ratio oframp slope 1:15

Depressed CurbsOld: Directional groovesCurrent : Tactile warning

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Gap Analysis - AODA Critical Changes to the DRM contd….

Waiting Areas:Old: NoneCurrent : 3% of seating to be accessible when seating is fixed to floor.

Recreational Trails leading to GO Facilities:Old: NoneCurrent : Clear opening between 850mm to 1000mm whether the entrance includes a gate, bollard, or other entrance design.

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15 Easier Access Design FeaturesSite Delineated Pedestrian

crosswalks and pavement markings;

Designated accessible parking spaces and loading areas;

Sidewalks with curb cuts to accommodate barrier-free access;

Accessible Bus Bays and platform areas;

Increased illumination near customer loading and waiting areas;

Furniture Benches in stations and designated shelters on Train and

Bus platforms and Park and Ride and Kiss N Ride areas.

Vertical Access Stairways with accessible features. Elevators Elevated Accessible Rail Platform (Mini-Platform)

Building Power door operators and door guards Accessible washrooms; Accessible Floor grilles

Customer Service Barrier-free ticket sales counters and

accessible ticket booth audio communication systems;

Signage for Station Way finding; Public Address System;

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Accessibility infrastructure featuresin the DRM • Site Entrance• Loading/Unloading

Zones• Accessible Bus Bay

in Bus Loop• Barrier Free Parking• Accessible Curbs• Delineated

Crosswalks• Unobstructed

Pathways/Sidewalks, Walkways

• Door guards• Glazing• Station Layout• Corridors• Washrooms• Finishes• Tunnel or Platform

Entrance• Grade Level Walk on

to Platform/Station Plaza

• Elevator• Ramps

• Stairs• Tunnel/Overpass• Mini Platform• Designated Waiting Area• Ticket Sales/TVM• Signage –Wayfinding &

Trailblazing• At Grade Pedestrian

Crossings

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Sample DRM pages – Site Entrance Highlights of Accessible Features Access from Municipal Roads Off Street access Site Entrance Site Access Priorities

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Sample DRM pages – Passenger Loading /Unloading Zones

Highlights of Accessible Features Close to station building 3m wide unloading area Curb cuts Shortest possible access route

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Sample DRM pages – Accessible Bus BayHighlights of Accessible Features Firm, non slip material Passenger shelters Visual cue at curb edge

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Sample DRM pages – Barrier Free ParkingHighlights of Accessible Features Type A – 3.4x5.5m Type B – 2.4x5.5m

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Sample DRM pages – Barrier Free Parking –Parking Structures Highlights of Accessible

Features Proximity to Elevator

vestibule Signage

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Sample DRM pages – Accessible Curbs Structures Highlights of Accessible

Features Pedestrian intersections Directional grooves Tactile cues

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Sample DRM pages – Delineated CrosswalksHighlights of Accessible Features Parking Lots and Access

Routes Pavement Markings Signs

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Sample DRM pages – Unobstructed Pathways Highlights of Accessible

Features Minimum Widths Clear, unobstructed

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Sample DRM pages – Door GuardsHighlights of Accessible Features Guard Rails B/F Operators B/F Symbol

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Sample DRM pages – GlazingHighlights of Accessible Features Distraction pattern Cane detectable

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Sample DRM pages – Station LayoutHighlights of Accessible Features Accessible Route = Travel

path to/from/between the barrier free parking or drop off area, to the rail mini platform.

Sample static signage along the accessible route:

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Sample DRM pages – WashroomsHighlights of Accessible Features Multi use, doorless Signs Door Operators, grab bars

etc

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Sample DRM pages - Grade Level Walk on to Platform/Station Plaza

Highlights of Accessible Features Parking Lots and Access

Routes Curbs

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Sample DRM pages - ElevatorHighlights of Accessible Features Vestibules Guards Signage

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Sample DRM pages - RampsHighlights of Accessible Features Customer Amenity Redundant Vertical Access Handrails Detectable edges

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Sample DRM pages - StairsHighlights of Accessible Features Contrasted nosing Detectable Landings Handrails Illumination

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Sample DRM pages -Tunnel/Overpass

Highlights of Accessible Features Coloured raceway covers/

tunnel walls Stairs Elevators

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Sample DRM pages - Mini PlatformHighlights of Accessible Features Level of Service

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Sample DRM pages - Designated Waiting Area

Highlights of Accessible Features Amenities Canopy Signs

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Sample DRM pages - Ticket Sales/TVM

Highlights of Accessible Features TVM’s have Audio, Colour

Contrast , Font, Braille in development.

Barrier Free Service Counter

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Sample DRM pages - Wayfinding & Trailblazing

Highlights of Accessible Features Product Families Identification Directional Parking Services

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Sample DRM pages - Wayfinding & Trailblazing

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Sample DRM pages - At Grade Pedestrian Crossings

Highlights of Accessible Features Level crossing Bollard Protection

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Barrier Free Symbol – New?

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Next StepsMetrolinx Accessibility Guidelines. Enhancements to Design Requirements Manual (DRM)

accessibility standards to address new regulations and customer feedback.

Gap Analysis to meet latest OBC/AODA regulations. Barrier-free paths connecting all public areas of station

facility (e.g., parking lots, bus loops, Kiss & Ride, etc. Accessibility Consultant. Wayfinding strategy for people with vision loss.

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Thank You