Access to employment means access to growth

Contents3 Helpingsocietytosucceedhelpsustosucceed

4 Supportingourcommunities

5 Supportingourclientsandsuppliers

6 Howwehelpbusinessesgetinvolved

10 Casestudies

11 ConnectwithWorkandGibbsS3

12 VETSandISS

13 Lifeskills:inspiringyoungpeople

14 Wanttoknowmore?

Barclayscannotsucceedorprosperunlessthesocietiesandcommunitiesinwhichweliveandworkalsosucceedandprosper.Thismeansusingourskills,resourcesandcommitmenttodriveanddeliverthebestresultsforallstakeholders.

JesStaleyGroupChiefExecutiveOfficer

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Helping society to succeed helps us to succeedOurSharedGrowthAmbitionrecognisesthatwhenourcustomersandclientsdowell,wedowell.Whenthecommunitiesthatweservethrive,wethrive.Andwhensocietyprospers,wealldo.

That’swhywe’reworkingtogetherwithourcolleagues,clientsandsupplierstorealiseSharedGrowth–givingusallaccesstoamoreprosperousfuture.Supportingaccesstoemploymentisoneofthethreekeyareaswe’refocusingontohelpachievethis.

Developingskillstomeetdemand

Accesstoemploymentisaworldwideissue,with38%ofemployersglobally*reportingtheyareexperiencingdifficultyfillingjobsduetolackofavailabletalent.

Businessesneedindividualswiththerightskillstobeabletogrow.Yetindividualsmaynotbeawareoftherolesbusinessesarelookingfor,whichmeanstheydon’ttraintogaintheskillsneededtofillthem.Sowe’rehelpingpeopledevelopthevitalskillstheyneedtogetintoworkandsupportingourclientsandsupplierstoconnectwithjob-readyindividuals.

Our

*ManpowerTalentShortageSurvey,2015.

Shared Growth Ambition

AccesstoFinancialandDigitalEmpowerment

This ensures customers and communities can benefit from

financial and digital services, while helping us increase loyalty and

engagement.

AccesstoFinancing

This helps to fund crucial social and environmental

infrastructure, while giving us access to growing

markets.

AccesstoEmployment

This addresses a major global challenge, while also building

long-term demand for banking services.

We’re empowering millions of individuals and SMEs

with opportunities to access the 21st-century economy.

We’re delivering billions in financing

for solutions that address environmental and social challenges.

Building skillsWe’re helping millions develop the vital

skills and pathways to employment.

Creating jobsWe’re supporting high-growth businesses to create new jobs.

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1.ONS,2016.

Supporting our communitiesUnemploymentcontinuestobeamajorissueinmanyofthecommunitieswherewework,includingtheUK.

millionjob-seekersintheUK1

1.7There

areThesefactsshowthescaleofthechallenge–andhighlighttheimportanceandadvantagesofworkingtogethertohelpaddressunemployment,improvingindividualsocialandeconomicprospectsandcreatingbroaderopportunitiesforgrowthandincreasedresilience.

currently

Theskillsgapis

oneoffourmajorthreatstobusinessgrowth3

3.PWCReport,2014.

75% ofUKschoolleaversrequirefurthertrainingbeforeemployment2

2.CIMAstudyof1,700financeprofessionals,2015.

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Supporting our clients and suppliersGettinginvolvedinouremployabilityprogrammesbringstangiblebenefitstobusinesses.

Addressestheskillsgapwhichisconsideredoneofthemostimportantissuespreventinggrowthforbusinesses.

CIMA’s2015studyfound31%offirmstookmorethantwomonthstofilljuniorrolesduetotheincorrectskillsmatch.

Enablesbusinessestodevelopadiverseworkforce.

Aswellasreflectingtheircustomerbase,diverseworkforcesimproveproductivityanddriveinnovationintobusiness.

Supportsrecruitmentanddecreasesattritionbyappealingtosociallyconsciousmillennials.

AstudybyDeloitteshowedthatalmost90%ofmillennialsfeelbusinesscoulddo‘agreatdeal’ora‘fairamount’toaddressunemployment.

Plusthere’ssupportforbusinessestoleveragethenewgovernmentapprenticeshiplevywhichwillbeappliedinApril2017.

WeandourpartnerscansupportHRteamstosetupemploymentopportunitiesthatenablebusinessestobenefitfromthelatestregulation.

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How we help businesses get involved

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BarclaysConnectwithWork

Removingbarrierstoenteringwork

BarclaysConnectwithWorkisaninnovativeemployabilityprogrammethat’saimedatindividualswiththeaptitudeandattitudetoentertheworkplace,butwhofacebarrierssuchasalackofqualifications,experienceorconfidence.Theprogrammeconnectsindividualsaged16andoverwithbusinessesthatarerecruitingbutstrugglingtofindskilledandmotivatedindividualsfortheirworkplace.Togetherwithaselectionofcharitypartnerswetrainpeopleinthejob-specificskillsthatbusinessesarelookingforandsupportthemintojobsorapprenticeships.

Inadditionwesupporthigh-growthbusinessesandentrepreneurs,aswellasourclientsandsuppliers,tocreateentry-leveljobsfortheseindividuals.Throughoursmallcoalitionofexperiencedcharitypartners,theprogrammetrainsindividualsandprovidesindividualsupporttohelpthemsucceedinthoseroles.Theaimofourapproachistocreateastronglinkbetweenupskillingindividualsandaclearrouteintoemploymentorapprenticeships.

Whyisitimportant?

Unemploymentisapressingglobalissue.IntheUK,therearenearlyonemillionyoungpeopleunemployed.

Atthesametime,nearly40%ofemployerssayalackofskillsisthemainreasontheyareunabletofillentryleveljobs,*whileunemploymentintheUKcostsaround£2.4bninunemploymentbenefits.

Althoughtherearemanyemployabilityprogrammesthatoffergeneralskills,thereareveryfewprogrammesthatofferrealskillstrainingwithactualjobsattheendofit.BarclaysConnectwithWorkhelpstoaddresstheskillsgapandgivesbusinessestheopportunitytodevelopadiverseandskilledworkforce.

*UKOfficeforNationalStatistics,2015.

Howitworks

SearchandselectionBusinessessignupforaconsultationwithexpertpartnersandindividualsaresourcedbypartnersfortheprogramme.

MatchingBusinessesoutlineemploymentrequirementsandinitialassessmentiscompleted.Individualsarematchedtojobtraining.

For-the-jobtrainingIndividualsaretrainedduringa4–12-weekperiodthatisbespoketothebusiness.Specificskillsrequiredbythebusinesswillbeincludedinthetraining.

FinalinterviewIndividualscompleteafinalinterviewwiththebusiness.Thebusinesshasthefinaldecisiononwhethertoofferemploymenttothecandidate.

MentoringOngoingsupportisprovidedtotheemployeeandthebusinessduringthefirst12monthsofemployment.

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TogetinvolvedandtapintonewtalentthroughBarclaysConnectwithWork,emailconnectwithwork@barclays.com

VETS

Improvingoutcomesforveteransandemployers

Barclayssupportsbusinessestosourcejob-readycandidatesthroughthemilitaryVETSprogramme.VETS(VeteransEmploymentTransitionSupport)findsfull-timeemploymentforex-militarypersonnelofallageswhoareexperiencingbarrierstoenteringwork.Itbringstogetherbusinesses,leadingmilitarycharitiesandtheMinistryofDefencetogiveex-militarypersonnelsupporttotransitionintocivilianlife.Withapproximately12,000personnelleavingHMForceseach

year,businessesthatparticipatewillgainaccesstowell-trained,motivatedandtalentedindividualswithtransferableskills.

VETShasafive-stepmodeltoprovideend-toendtransitionsupporttoex-servicepersonnelandtomakesurebusinessescanaccesstheindividualswiththeskillsneeded.

Whyisitimportant?

Whilemanyindividualssuccessfullymakethetransitionfromthearmedforcestocivilianemployment,asignificantnumber

struggletotranslatetheirskillset.Manyareeitherunabletofindmeaningfulemploymentorhaveacceptedjobsthatdon’tmatchtheirexpertise,aspirationsortruepotential.

TheVETSprogrammeunderstandstheresponsibilitywehavetohelpthisvaluedsectionofsociety.Byrecognisingtheextensiveskillsveteransdevelopthroughyearsofmilitaryservice,suchasleadership,integrity,projectmanagementanddealingwithuncertainty,weaimtobringtheseskillstothecommercialworld.

Howitworks

RegistrationandassessmentVeterans’aspirations,skillsetsandtransitionneedsareassessedbeforetheyarematchedwithamentor.

ReadytoworkVeteranscanaccesssupportsuchasCVandinterviewworkshopsandworkplacementswithsupportfromtheirmentor.

JobapplicationEmploymentopportunitiesfromparticipatingorganisationsarelistedontheVETSportal.Theirmentorhelpsthemfindandapplyforthejobsthatbestmatchtheirskillset.

In-employmentsupportVeteransandemployersareprovidedsupport,adviceandtoolstomaximisethenewrecruit’spotential.

SupportingthereservesBusinessescanchoosetosupportthereserveswithemploymentopportunitiesalso.

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TogetinvolvedwithVETS,visitwww.veteranemployment.co.ukoremailteam@veteranemployment.co.uk

LifeSkills

Inspiringyoungpeople

LifeSkillsinspiresmillionsof11–24yearoldstogettheskillstheyneedtomoveforwardinthe21st-centuryworkplaceandoffersworkexperiencefor14–19yearolds.AsoneofthebiggestyouthemployabilityprogrammesintheUK,LifeSkillsworkswithteachers,parentsandbusinessestohelpyoungpeoplebyprovidingfreetools,tipsandworkexperienceopportunitiesthathelpbuildconfidenceandboostemployability.ItalsoprovidessupporttoUKbusinesses–theycanuploadworkexperienceplacementsontheLifeSkillsplatform,whichteachersusetofindtheirstudentsasuitableopportunity.

Whyisitimportant?

Withjustunderonemillionyoungpeoplecurrentlyunemployed,progressingfromschooltotheworkplaceismorechallengingthanever.Thisiscompoundedbythefactbusinessesrequirenewstarterstohaveabroadrangeofskillsandanunderstandingoftheworkingenvironmentmanyyoungpeopledon’thave.LifeSkillsofferssupporttobridgethatgap,focusingonworkskills,peopleskillsandmoneyskills.

Weofferfree,curriculum-linkedactivitiesandlessonplans,andonlineresourcestobuildstudents’employabilityskills–deliveredbyeducators,orviainteractivetoolsforyoungpeopleandparents.

Therearealsovolunteer-ledlessonsinschoolsandcollegesdeliveredbyBarclayscolleagues.

Barclaysandexternalbusinessescanuploadworkexperienceopportunitiesforteacherstosearchforandbookfortheirstudents.

TheprogrammeisguidedbyanexternaladvisorycouncilandindependentlyqualityendorsedbyCity&Guilds.

81%ofUKsecondaryschoolsareregisteredwithLifeSkillsOfferingworkexperienceto14–19yearoldsthroughLifeSkillscanhelpbusinessestoenhancetheirreputation,buildrelationshipswithschoolsandcollegesanddeveloptheirfutureworkforce.• OverthreemillionhaveparticipatedinLifeSkillstodate• 81%ofUKsecondaryschools,57%ofUKFEcollegesand32%ofuniversities

aresignedup• Morethan2,277businesseshaveregistered,andover29,400workexperience

opportunitieshavebeenmadeavailablesofar.

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TogetinvolvedwithLifeSkills,visitwww.barclayslifeskills.comoremailusatbarclayslifeskills@barclays.com

Case studiesAlookatourprogrammesinaction.

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Connect with Work and Gibbs S3GibbsS3isatalentandhumancapitalbusinessandEurope’sfastestgrowinghybridworkforcesolutionscompany.

Followingthecompany’s52%growthin2015,andhavingspokenwithBarclaysabouttheConnectwithWorkprogramme,CEOFaridaGibbsconcludedthatherownbusinesscouldbenefitfromopeningitsdoorstoapprentices.

Barclays,charitypartnerCatch22,andGibbsS3workedtogethertorunanassessmentcentretosearchforpotentialcandidates.Asaresult10screened,trainedandpromisingcandidateswereputforwardforinterviewbyGibbsS3.Faridafoundthistobeaveryeffectiveapproach:“Itwasagreatwaytofindyoungtalentinacollaborativeway.”Twosuccessfulcandidateshavealreadystartedtheirapprenticeships.16-year-oldConnieisafrontofficecoordinatorwhokeepsadminuptodatewhile17-year-oldCamillahasjoinedthedigitalmarketingteamandhasafocusonsocialmedia.Moreapprenticepositionswillbefilledsoonandfurtheropportunitiesarelikelytobecomeavailableasthebusinesscontinuestogrow.

EachapprenticeisreceivingtrainingonthejobandundertakinganNVQcoursealignedtotheirchosenarea,sotheyaregainingqualificationsaswellasexperience.ABarclaysmentorisalsoassignedtoeachyoungperson,providingsupportthroughouttheapprenticeshipperiod.

Faridaisimpressedwiththedynamismtheapprenticeshavebroughttoherbusiness:“Theseyoungpeoplearepassionate,motivatedandwillingtoworkhard.Theywantthisopportunity.”Thebenefitshaveextendedbeyondwhatsheexpected.Shepointsout:“Ithelpstorebalanceyourbusiness.Wehaveseenasignificantdifferenceinhowtheteamsoperate.Theapprenticesareaddingvalueandenergy.”

GibbsS3isnowakeenadvocateofConnectwithWork.

Ourapprenticeshavecomewithafantasticattitudeand,whileyoucanteachpeopleskills,youcan’tteachagoodattitude.Theirmotivationandfastpaceoflearningwillcontributetoourcontinuedsuccess.We’reproudtobehelpingyoungpeopletaketheirfirststepsintoemployment.

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VETS and ISSHavingworkedwiththeVETSprogrammesinceitsinception,globalfacilityservicesproviderISShasfoundthatparticipationhasprovidedsignificantbusinessbenefits.

Recognisingtheinnateskillsthatex-servicepersonnelbringtothetable,theyhaveevencreatedrolesspecificallyforveterans.TheobjectiveofVETSistosupportthosewhohaveservedus.ISSalreadyemployshundredsofex-militarypersonnelacrossarangeofsectorsandlevels,aswellasasignificantnumberofcurrentreserves.AndtheVETSprogrammegivesthemaccesstoevenmorefromthisvaluabletalentpool.ISSneedspeopletheycanrelyontoensuretheirservicesaredelivered,regardlessofthechallengesthatcomeupalongtheway.Veteransarecomfortableworkingautonomously,arereadilyadaptable,andgoodatthinkingontheirfeet.Allofthishelpsensurethejobisdone.

However,ninetimesoutof10,aveteranwillnothavecommercialexperience.PriortoISS’sinvolvementinVETS,theirrecruitmentprocesseswouldhaveoftenpreventedtheseveteransfrombeingshortlistedforaninterview–despitetheirskillsmakingthemidealcandidates.AspartoftheirworkwithVETS,ISShasnowadapteditsHRpolicytosupportthistransition.

SincejoiningVETS,ISShasbeenuploadingover20management-leveljobstotheVETSwebsiteeveryweek.AllVETSapplicantswhofulfiltheessentialcriteriaonthejobdescriptionreceiveanautomaticinterviewforanyroleinthepublicsideofthebusiness.

Complementingthis,ISShasmentorsacrossthebusinesshelpingveteransseekemploymentaswellasofferingtraining,suchasCVworkshopsandhelpingtoidentifyareasthecandidatemightflourishin.

With75%ofveteransbelievingthatemployersdon’tfullyunderstandtheirtransferrableskills,thepositiveimpactofVETSisobvioustosee.Bothfortheveteransthemselves,andforforward-thinkingbusinesseslikeISS.

ISSneedspeopletheycanrelyontoensuretheirservicesaredelivered,regardlessofthechallengesthatcomeupalongtheway.

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LifeSkills: inspiring young peopleMohammedturnedhislifearoundtopursuehisgoals.

Havingattendedaschoolatthebottomoftheeducationleaguetablewheremotivationandaspirationswerelow,hedecidedtofocusondevelopinghisskillsandhelpinghiscommunity.LifeSkillsbecamethefirststepofthisjourney.

WhatappealedtoMohammedaboutLifeSkillswasthat,afterworkinghiswaythroughthecontent,hewasabletoputalltheskillshe’dgainedintopracticethroughaworkplacementwithBarclays.Thisprovedtobevaluable,“LifeSkillshasallowedmetogainvaluablepeopleandinterpersonalskillsandhelpedimprovemyconfidence.”

HehasputhisskillsdevelopedthroughLifeSkillstogooduseeversince.SomuchsothathisworkandachievementswithcharitieshavebeenrecognisedwiththeDianaAward.Plus,beingBradfordbornandbred,hewashonouredtoreceiveaYorkshireChildrenofCourageAward.

Mohammedisnowayouthadvisortothe#iWillCampaign,spreadingthemessageofsocialactionanditsbenefitstoyoungpeople.And,duetohisinspiringsuccesses,hewaschosenasDeputyChairfortheLifeSkillsYouthAdvisoryCouncil,whichhecalls“theapexofmyjourneysofar”.

Throughthisrolehehasbeensharinghisexperienceswithyoungpeople,parentsandbusinesses.“IhopeIcancontinueinspiringthosearoundmethatyoucanachieveanything,regardlessofyourbackground,ifyouworkhardandbelieveinyourself.”

MohammediscurrentlystudyingaccountingandfinanceattheUniversityofWarwickandhasplanstore-launchhisownsocialenterprise.Plushe’shelpingotheryoungpeopletolaunchsocialenterprisesthemselves.Hislong-termaimistobecomeanMP,“EverydayI’mgettingcloserandclosertothegoal.”

HecreditsLifeSkillswithhelpinghimonhisway:

TheLifeSkillsprogrammehasopenedmeuptoaworldofopportunitiesthatwouldhaveneverbeenavailabletomebefore,andforthatI’mforevergrateful.Lookingback,it’sbeenanincrediblejourney.

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Want to know more?Ifyou’dliketoknowmoreaboutourSharedGrowthAmbition,pleasevisitbarclays.com/citizenship

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barclayscorporate.com

Theviewsexpressedinthisreportaretheviewsofthirdparties,anddonotnecessarilyreflecttheviewsofBarclaysBankPLCnorshouldtheybetakenasstatementsofpolicyorintentofBarclaysBankPLC.BarclaysBankPLCtakesnoresponsibilityfortheveracityofinformationcontainedinthird-partynarrativeandnowarrantiesorundertakingsofanykind,whetherexpressedorimplied,regardingtheaccuracyorcompletenessoftheinformationgiven.BarclaysBankPLCtakesnoliabilityfortheimpactofanydecisionsmadebasedoninformationcontainedandviewsexpressedinanythird-partyguidesorarticles.

BarclaysisatradingnameofBarclaysBankPLCanditssubsidiaries.BarclaysBankPLCisauthorisedbythePrudentialRegulationAuthorityandregulatedbytheFinancialConductAuthorityandthePrudentialRegulationAuthority(FinancialServicesRegisterNo.122702).RegisteredinEngland.Registerednumberis1026167withregisteredofficeat1ChurchillPlace,LondonE145HP.

November2016.BD04111.

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