Acceptable use policies social business implications

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The importance of an Acceptable Use PolicyConsiderations for businesses and independent professionals

©2014 Filigree Consulting Inc.All Rights Reserved

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Overview

• Purpose• Acceptable Use Policy (UAP) defined• Who should care?• Why is it important?• Key sections of an UAP for business• Where is social in business UAPs?• What are the UAP considerations for

social?©2014 Filigree Consulting Inc.

All Rights Reserved

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Purpose

• A UAP establishes acceptable and unacceptable use of electronic devices and network resources of a business in conjunction with its established culture of ethical and lawful behavior, openness, trust, and integrity.


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UAP Defined

• An acceptable use policy (AUP), also known as an acceptable usage policy or fair use policy, is a set of rules applied by the owner or manager of a network, website or large computer system that restrict the ways in which the network, website or system may be used. AUP documents are written for corporations,[1] businesses, universities,[2] schools,[3] internet service providers,[4] and website owners,[5] often to reduce the potential for legal action that may be taken by a user, and often with little prospect of enforcement.Source: http://en.wikipedia.org/wiki/Acceptable_use_policy


http://en.wikipedia.org/wiki/Norm_(sociology)

http://en.wikipedia.org/wiki/Computer_network

http://en.wikipedia.org/wiki/Website

http://en.wikipedia.org/wiki/Corporations

http://en.wikipedia.org/wiki/Acceptable_use_policy#cite_note-1

http://en.wikipedia.org/wiki/Businesses

http://en.wikipedia.org/wiki/Universities


http://en.wikipedia.org/wiki/Schools


http://en.wikipedia.org/wiki/Internet_service_providers



http://en.wikipedia.org/wiki/Legal_action

http://en.wikipedia.org/wiki/Acceptable_use_policy

http://en.wikipedia.org/wiki/Acceptable_use_policy

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Who should care?

• Business owners• Shareholders• Employees (part-time and full-time)• Contractors• Consultants• Temporary and other types pf workers• Officers of a company• Executives• Strategic or alliance partners• Suppliers• Freelancers and Independent professionals• Volunteers and Interns• Everyone


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Why is in important?

Having a Acceptable Use Policy helps manage business risk

Being aware of your customers/partners acceptable use policy helps manage business risk


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What business risk?

• Lawsuits• personal and professional embarrassment• public/media relations challenges• career consequences• lost customers / lost revenue• damaged credibility and reputation• security breaches• productivity and efficiency impacts• regulatory issues• employee engagement and retention• HR issues (sexual harassment, cyber bullying, intimidation,

etc.)• Others?


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Key Sections of AUP

• Overview• Scope• Policy statement examples

– General guidelines– System accounts– Computing assets– Network use– Electronic communications– Social media

• References• Enforcement• Definitions• Revision history• Approval and signatures


Source: www.first.org/_assets/resources/guides/aup_generic.do

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General Guidelines

Examples..• You are responsible for exercising

good judgment regarding appropriate use

• Your use will be monitored for security, compliance and maintenance purposes



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System Accounts

Examples…• You are responsible for the security of

data, accounts, and systems under your control

• You must maintain system-level and user-level passwords

• You must ensure through legal or technical means that proprietary information remains within the appropriate controls



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Computing Assets

Examples• You are responsible for ensuring the protection of

assigned assets • All desktops, laptops, tablets, mobile phones,

and other workstations must be secured • Devices that connect to the network must comply

with the minimum standards/obligations as set by the organization.

• Do not interfere with corporate device management or security system software, including, but not limited to…



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Network use

Example…• You are responsible for the security

and appropriate use of network resources under your control.



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Electronic Communications

Example• Inappropriate use of communication techniques and equipment,

including, but not limited to, supporting illegal activities, and procuring or transmitting material that violates…

• Sending Spam via any means including e-mail, text messages, pages, instant messages, voice mail, or other forms of electronic communication

• Forging, misrepresenting, obscuring, suppressing, or replacing a user identity on any electronic communication to mislead the recipient about the sender.

• Posting the same or similar non-business-related messages to large numbers of forums, blogs, mailing lists or social platforms.

• Use of a [Company Name] e-mail or IP address to engage in conduct that violates [Company Name] policies or guidelines.

• On-line posting with a [Company Name] e-mail or IP address represents [Company Name] to the public; therefore, you must exercise good judgment to avoid misrepresenting or exceeding your authority in representing the opinion of the company.



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Social UAP?

• Clear guidance on what is and is not appropriate business use

• Establish clear and specific personal use rules

• Include an overview of harassment/intimidation/discrimination guidelines

• Include legal and regulatory considerations specific to your business

• Establish netiquette guidelines©2014 Filigree Consulting Inc.

All Rights Reserved

04/18/2023 15©2014 Filigree Consulting Inc.

All Rights Reserved

Sandra May Greefkes, Vice President and Principal Consultant , Filigree ConsultingM: 858.997.7324 | E: [email protected] us on most social sites @filigreesocialYour referrals are the greatest testimonial we could receive and critical to our business. Thank you for passing my contact information forward to your trusted network.

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Acceptable use policies social business implications

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