Academy of Management PDW: The Last Taboo: Exposing Social Class in the Workplace Evangelina Holvino...
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Transcript of Academy of Management PDW: The Last Taboo: Exposing Social Class in the Workplace Evangelina Holvino...
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Academy of Management PDW: “The Last Taboo: Exposing Social Class in
the Workplace” Evangelina Holvino Saturday, August 8, 2009
Sheraton Chicago, Chicago, IL
Class in Organizations: Diversity as entry,
deconstruction as end
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Agenda
© 2009 Chaos Management , Ltd.2
The veil of class: How class is hidden
Lifting the veil of class: Models and activities for a diversity session
What class helps unveil: Class as deconstruction
Summary and Q and A
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The veil of classHow class is hidden in organizations
© 2009 Chaos Management , Ltd.3
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Class in organizations: A few numbers
© 2009 Chaos Management, Ltd.4
• Ratio of CEO pay to worker’s pay: 1980: 42:12007: 344:1 ($4.9 mi)
• 91% believe society should make sure everyone has EO to succeed
• The top 1% own 38.5% wealth; The richest 20% own 83.9 % of wealth. The top 1% enjoyed 2/3 of all increases in wealth.
• Ratio of highest pay to lowest pay in Mondragon4.5: 1
• 9.2 mi. families earned incomes below the poverty threshold; 40% of minority working families are low incomes earners (vs 20% of white families)
• 1980s budget & tax changes took away $20 bi. from families with incomes of $20,000 – and increased by $35 bi. incomes of families of $80,000 +.
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Class “myths” and taboos
© 2009 Chaos Management, Ltd.5
• We live in a classless society; • Class is like a ladder; • Class is “outside” the organization; • Talking about class is “high
treason;” • Class is “different;” class is
“confusing.”
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Lifting the veil of class
Educational models and activities© 2009 Chaos Management, Ltd.6
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Class diversity education: An approach
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1. Personal awareness
2. Understanding class as “difference”
3. Dialogue on impact and alternatives
4. Application
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The “isms” equation
© 2009 Chaos Management, Ltd.8
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The “isms” equation
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Class: What Differences?
Economic Status Social status
Contradictory positions?
Past and current situationRace, gender and class
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Class: What Differences?(Pilver & Kish-Gephart)
Economic StatusObjective measureBased on income, education, father’s occupation, etc.Relative economic ranking
Social statusSubjective measureReflects an identity and lived
experienceRelative social ranking
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A Power Relations ModelWhat are the differences that get ranked?
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The class structure in organizations
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Class in organizations: Dialogue
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What negative consequences do you identify as a result of these class differences?
- “People with a lot of experience cannot move up because of the degree requirement.”
- “The managers get a $25 Xmas bonus and workers get a dinner, which many can’t attend b/c of shift work.”
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Class in organizations: Dialogue cont.
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What are some ways in which your organization can challenge class exclusions and inequities in the workplace?
- “Include support staff as members of project teams.”
- “Create a skills matrix for each function and a plan to move associates to the next level.”
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Benefits of Including Class
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• Increased productivity• Better financial performance• Higher wages for workers • Reduced:
inventoryexcess labor costsspace requirements
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More benefits: Seeing and doing differently
© 2009 Chaos Management, Ltd.20
Workers’ “resistance” as agency and resource.
Work-family balance issues are not the same.
Alliances across class differences.
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Class Change Strategies
© 2009 Chaos Management, Ltd.21
Self-managed teams; authority where work is
Flex time, telecommuting, job sharing
Gain-sharing; employee ownership
Pay equity
Reduced salary differentials & privileges
Multiple stakeholders in decision making
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More Radical Change Strategies
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Rethink management; organizations
Connect organization and society
Profile workers’ contributions and stories
Study regimes of inequality
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What class helps unveil
Class as deconstruction© 2009 Chaos Management, Ltd.23
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“Push back:” Burning Questions from practitioners
© 2009 Chaos Management, Ltd.24
Are there diagnostic tools for class?
Do we have to eliminate hierarchies?
Can we address class without using the word?
How to include those in other economic groups?
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Push back; contradictions cont.
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What is the compelling “business case”?
What are the “best practices”?
What’s the role of unions?How do we manage our own class background and bias?
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Deconstructing diversity:Towards an integrated agenda
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Redefining social justice in organizations
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Thank you
© 2009 Chaos Management, Ltd.28
Evangelina Holvino, Ed.D.178 Meetinghouse LaneBrattleboro, VT 05301