About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance...

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1 Capabilities | U.S. Army | 10.17.2017 © 2017 Information Experts All rights reserved. • Proprietary and Confidential About Us Service Offerings Clients Past Performance Contact Information INTRODUCTION

Transcript of About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance...

Page 1: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

1Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

About Us

Service Offerings

Clients

Past Performance

Contact Information

INTRODUCTION

Page 2: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

2Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

ABOUT USAward-winning Small Business

• Small business certified

• 20-year track record of successful solutions

• Strong background with large organizations – association, government, and corporate

• Core focus on educational consulting

• Other Services Include: Educational Consulting, Marketing and Outreach, Creative Design, Technical Development, and Conference Support

• DUNS #076104350 and CAGE Code #3CCHO

• DCAA-Approved Accounting System

ABOUT US

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PROTOTYPICAL INFORMATION EXPERTS PROJECT:

▹It’s complex –education and blended learning

▹Involves research and creating new content

▹But it’s fundamentally about the straightforward need for people to receive information from their specific perspective

▹Quality of the materials really matters

▹But there is a tactical, get-it-done need for many types of deliverables – often fast!

▹Features long-term improvement potential from feedback loops and usage metrics

Page 4: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

4Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

SERVICES

Service Deliverables

Instructor-led

Training &

Development

Training needs assessments, training analysis,

instructional design, training facilitation, and

training evaluations

Graphic Design Logos, advertising, brochures, invitations,

publications, cover art, educational materials

Marketing Collateral

Development

Brochures, posters, exhibits, post card & electronic

mailings

Website

Development

Website redesign, web graphics, icons, search

engine optimization

Web-based Training

& Development

Content development, programming, learning

management system implementation

Marketing/Outreach Focus groups, interviews, media buying & analysis,

press releases, newsletters, and articles.

SERVICE OFFERINGS

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EDUCATIONAL CONSULTINGNAICS CODE: 611710 Educational Support Services & 611430 Professional and Management Development Training

• Curriculum Design & Assessment

• Web-based training (WBT) & Instructor–led training (ILT)

• Blended Learning Solutions

• Learning Management System (LMS) Integration and SCORM Conformance

• Survey Design, Evaluation, & Analytics

• Pilot Testing & Focus Group Facilitation

SERVICE OFFERINGS

Page 6: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

6Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

TECHNICAL DEVELOPMENTNAICS CODE: 541990 All other Professional, Scientific, and Technical Services

• Interactive Design & Development

• Multimedia Development

• Content Management (CMS) & Learning Management Systems (LMS)

• Section 508 & Accessibility

• Internet, Extranet & Portal Development

SERVICE OFFERINGS

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7Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

CREATIVE DESIGN & DEVELOPMENTNAICS CODE: 541430 Graphic Design Services

• Graphic, Multimedia & Information Design

• Branding

• Print Collateral

• User-centered Interface Design

• User Experience

SERVICE OFFERINGS

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MARKETING & OUTREACHNAICS CODE: 541613 Marketing Consulting Services & 561990 All other support services

• Communications Messaging

• Advertising & Promotions

• Public Relations Social Media

• Writing for the Web

• Plain English & Language

• Copywriting & Technical Editing

• Project, Program & Quality Management

SERVICE OFFERINGS

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9Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

CLIENTS

• Airforce District of Washington

• Consumer Financial Protection Bureau

• Department of Defense

• Department of Education

• Department of Health and Human Services

• Department of Homeland Security

• Department of Justice

• Environmental Protection Agency

• Federal Deposit Insurance Corporation

• Federal Highway Administration

CLIENTS

• Federal Retirement Thrift Investment Board

• General Services Administration

• Internal Revenue Service

• National Association of Manufacturers

• National Park Service

• Nuclear Regulatory Commission

• Office of Personnel Management

• U.S. Agency for International Development

• U.S. Army

• NASA

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AWARDSCreative and Organizational recognition

Best of Reston Award

2009–2017 Strategic

Communications (Business Hall

of Fame – 9 consecutive years)

Communicator Awards

2012 Award of Distinction

2011 Award of Distinction

2010 Award of Distinction

2009 Award of Excellence

2009 Award of Distinction

2008 Award of Distinction

2004 Crystal Award of Excellence

2004 Award of Distinction

2003 Crystal Award of Excellence

2003 Award of Distinction

2003 Honorable Mention

Summit International Creative Awards

2011 Interactive Media - Training Winner

2011 Industry Self-Promotion Winner

2009 Games Winner

2008 Self-Promo Winner

2006 Web Design Winner

SmartCEO GovStar Awards

2010 Industry Star

SMARTCEO Voltage Awards

2014 Finalist Technology Innovation

The “ADDY”

2004 ADDY (DC and Regional) Citation of

Excellence

2002 ADDY Citation of Excellence

National MarCom Creative Awards

2011 Platinum Winner

2011 Gold Winner

2009 Platinum Winner

2009 Gold Winner

2008 Platinum Winner

2008 Gold Winner

2007 Platinum Winner

2006 Platinum Winner

2006 Gold Winner

2005 Platinum Winner

2005 Gold Winner

International Davey Awards

2011 Silver Winner

2009 Silver Winner

2006 Gold Winner

2006 Silver Winner

The Webby Awards

2011 Official Honoree

2007 People’s Voice Winner

Inc. 5000

2011 Ranking: #2087

2010 Ranking: #1376

2009 Ranking: #2632

Creativity Annual Awards

2011 Gold Winner

2007 Winner

2006 Winner

W3 Awards

2011 Silver Winner

AWARDS

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PM FRAMEWORK

• Management and Project Plan

• Work Breakdown Structure

• Risk Planning and Mitigation

• Status Reports

• Performance Measurement

• Project Coordination and Tracking

• Deliverable Review

• Quality Assurance Plan

Tools – processes and software:• Project Management Standard Operating Procedures

(PMO SOP) have been created which are based upon the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK®)

• NetSuite OpenAir is used to calculate Earned Value and automate the monthly reporting process of labor and invoices

• SharePoint is used as a Project Management Information System that is a secure documentation repository for communicating project management and EVM monthly schedules, reports, deliverables, etc.

• Microsoft Project tracks and calculates project plans

PROJECT MANAGEMENT

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PAST PERFORMANCE

PAST PERFORMANCE

U.S. Army Training and Doctrine Command / Army Training Support Center (ATSC) - Combined Arms Products for Distributed Learning (CAPDL)

Information Experts is one of eight prime contractors awarded a Combined Arms Products for Distributed Learning (CAPDL) contract by the U.S. Army’s Training and Doctrine Command (TRADOC). The CAPDL program provides education and training to ensure soldiers and their units have the knowledge to meet the Army’s needs. Tasks under this IDIQ include the development of virtual reality training modules, sophisticated learning models and Interactive Multimedia Instruction (IMI).

During this 5 year program, Information Experts worked on 23 projects analyzing, designing, and developing over 797 hours of instructional multimedia instruction DL hours for the U.S Army school houses.

Information Experts’ team of Project Managers, Instructional Designers, Graphic Artists, Courseware Developers and Narrators worked to create learner focused training.

Page 13: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

13Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

PAST PERFORMANCE

PAST PERFORMANCE

U.S. Army Training and Doctrine Command / Army Training Support Center (ATSC) - Combined Arms Products for Distributed Learning (CAPDL)

• Reviewed and reported on Government Furnished Information.• Created a Task and Media Analysis. • Created an IMDP, which is a high-level design document detailing instructional strategies, organization of the

learning paths for each of the lessons, and general design conventions used in the web-based courseware. • Acquired the services of Subject Matter Experts (SMEs) so that our design team would not need to interrupt

the client’s staff with requests for routine information. • Created detailed storyboards. • Created engaging instruction designed to grab and keep the student’s attention.• Created challenging and appropriate assessments to test the student’s achievement.• Coordinated Individual and Group Trials to ensure the course is instructionally sound.• Prepared the course for fielding by submitting for government-testing to ensure the course works flawlessly on

the Army’s platforms.

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PAST PERFORMANCE

PAST PERFORMANCE

U.S. Army Training and Doctrine Command / Army Training Support Center (ATSC) - Combined Arms Products for Distributed Learning (CAPDL)

We have worked with the following U.S. Army Proponents:• Army Chemical School• Center for the Army Profession and Ethic (CAPE)• Aviation School of Excellence• Combined Arms Support Command (CASCOM)• Army Logistics University• Finance Management School• Soldier Support Institute• Army Public Affairs Center

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PAST PERFORMANCE

PAST PERFORMANCE

U.S. Army ATSC & CAPDL (continued)

Issues Encountered and Solutions AppliedThe Army Training Support Center (ATSC) changed Validation Procedures three years into program, requiring additional steps, time, and direct costs. The Information Experts worked internally to develop a new process that would accomplish the new goals and additional steps, with minimal stress to the Proponent Schools.

The Army updated their ALMS in the middle of a Task Order 11. Unfortunately, the new ALMS did not work the same as the old. The new ALMS required additional programming steps. The Information Experts team went above and beyond what the contract originally stated and determined what was needed and incorporated it into Task Order 11 and all subsequent Task Orders.

Page 16: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

16Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

PAST PERFORMANCETO8: Sustainment Center of Excellence (SCoE)U.S. Army Combined Arms Support Command (CASCOM)U.S. Army Cargo Specialist Advance Leaders Course

• 33 hours of IMI

• GFI report, Storyboards, Video Production, IMDP, Validation, Train the Government Developer

• For ALMS and stand-alone DVD

• Completed Early

PAST PERFORMANCE

3-D Graphic Created for IMI

Page 17: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

17Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

Sample Storyboard for the Cargo Specialist Course

PAST PERFORMANCE

PAST PERFORMANCE

TO8 (continued)

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18Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

PAST PERFORMANCETO11: U.S. Army Aviation Center of ExcellenceU.S. Army UAS Instructor Operator Common Core Course

• 87.5 hours of IMI

• GFI report, Storyboards, IMDP, Validation

• For ALMS and stand-alone DVD

• Completed on time, with ALMS upgrade

PAST PERFORMANCE

Sample IMI

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PAST PERFORMANCE

Sample Interactive Practical Exercise for the UAS IO CCC

PAST PERFORMANCE

TO11 (continued)

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20Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

PAST PERFORMANCETO23: U.S. Army Soldier Support InstituteU.S. Army Financial Management SchoolGFEBS Interactive Tests

• 13 hours of IMI, Interactive Test Questions

• GFI report, Storyboards, Video Production, IMDP, Validation

• For ALMS

• Completed Early

PAST PERFORMANCE

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PAST PERFORMANCE

Sample Answer Key for an Interactive Pretest question for GFEBS BI Reporting

PAST PERFORMANCE

TO23 (continued)

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PAST PERFORMANCE

PAST PERFORMANCE

Consumer Financial Protection Bureau (CFPB)

The Consumer Financial Protection Bureau (CFPB) is a federal agency whose mission is to make markets for consumer financial products and services work for Americans—whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products.

ChallengesThe CFPB engaged Information Experts to undertake a national research effort to understand small businesses’ experiences with financial well-being programs for their employees, what their goals are in helping employees improve financial well-being, and employers’ needs and gaps in tools and services they offer to their employees to improve their financial well-being.

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23Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

PAST PERFORMANCE

PAST PERFORMANCE

CFPB (continued)

SolutionTo engage small businesses, Information Experts relied on its own network of owners and managers to schedule one-on-one meetings across the country. Information Experts also reached out directly to employees of small businesses by placing onlineads in three major metropolitan areas across the country. Within minutes of the first ad being placed, employees started registering on the website. In total, 143 employees registered to participate in nine focus groups in the three cities. They provided their insights from small businesses ranging in size from 2 to 385 employees.

Because of Information Experts’ interactions with the small business owners and their employees, CFPB gained valuable insights into the goals owners have in providing financial well-being benefits to their employees and what their employees’ expectations and reservations are in receiving these benefits. With this information in hand, CFPB is now positioned to offer tools and guidance to small businesses across the country that are interested in starting financial well-being programs.

Services Provided• Project Management• Website Development• Focus Group Facilitation• Research Analysis• Online Advertising

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24Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

PAST PERFORMANCE

• Surveys and focus groups

• Banners

• Print materials

• Graphic design

• Communications support

• Multi-language translation

Consumer Financial Protection Bureau – integrated outreach and education materials

PAST PERFORMANCE

Page 25: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

25Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

• Requirement Description: MCoE MATOC • Supported Activity: Maneuver Center of Excellence

(MCoE) • Place of Performance: CDID, DOTD, G-3, USAIS

(includes 198th, RTB), USAARMS (includes 316th, 194th) and WHINSEC

• Anticipated NAICS: 541990 • Anticipated Solicitation Issue Date: TBD • Anticipated Award Date: TBD • Contracting Officer/POC: TBD

Fort Benning

MICC Opportunities

MICC OPPORTUNITIES

A 5-year IDIQ with multiple training opportunities in line with our CAPDL work.https://www.benning.army.mil/tenant/micc/content/pdf/Fort%20Benning%20Small%20Business%20Industry%20Day%2028%20June%202017.pdf

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26Capabilities | U.S. Army | 10.17.2017© 2017 Information Experts All rights reserved. • Proprietary and Confidential

IE has the experience to excel as a contractor in the upcoming MCoE Training IDIQ

Information Experts Skills

MICC OPPORTUNITIES

TRADOC Combined Arms Products for Distributed Learning (CAPDL) Skill

MCoE Training and Support ServicesMeet Needs

Served as Prime in a 5 Year IDIQ ✓

Served as Small Business Contractor ✓

Completed 4-7 Task Orders each year ✓

Created Level 1, 2, and 3 Training (per TRADOC Regulation 350-70) ✓

Created Army approved training support documentation, such as IMDP, which followed applicable DIDs

Familiar with Army Learning platforms ✓

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MICC OpportunitiesFort Rucker

• Requirement Description: Training Development Statistical Analyst

• Supported Activity: Directorate of Training and Development

• Place of Performance: Fort Rucker, AL

• Anticipated NAICS: 541990

• Anticipated Solicitation Date: January 2018

• Anticipated Award Date: August 2018

• Contracting Officer/POC: Susan Riley [email protected]

MICC OPPORTUNITIES

https://www.benning.army.mil/tenant/micc/content/pdf/Fort%20Benning%20Small%20Business%20Industry%20Day%2028%20June%202017.pdf

Page 28: About Us Service Offerings Past Performance Contact ... · U.S. Army Cargo Specialist Advance Leaders Course •33 hours of IMI •GFI report, Storyboards, Video Production, IMDP,

Thank You!

Adam Levin

Executive Vice President

[email protected]

Office: 703.787.9100 x111

Mobile : 703.929.8863

www.informationexperts.com