About Royale International
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AN INTRODUCTION TOTHE ROYALE INTERNATIONAL GROUP
www.royaleafrica.com
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TABLE OF CONTENT
1. About Royale International2. Our Services3. Locations4. Our Clients5. Contact Us
www.royaleafrica.com
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ABOUT ROYALE INTERNATIONAL
The Royale International Group was founded in the USA in 1980 and since 1993 has expanded into becoming one of the largest independent express companies in Asia, with our regional headquarter in Hong Kong.
www.royaleafrica.com
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ABOUT ROYALE INTERNATIONAL
www.royaleafrica.com
Our vision - Global
“Creating a caring, trusted courier solution through an exceptional, personalized service experience.”
Our vision – South Africa
“It is our vision to be the leading courier business, and business of choice for excellent service in South Africa”
Our mission – South Africa
“It is our mission to courier goods all over the worldin the fastest possible time, at competitive rates,while providing excellent service”
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ABOUT ROYALE INTERNATIONAL
We offer:
• Reliable, secure, efficient services• Global coverage• Faster transit times• Flexible and bespoke collection schedules• Expertise in the logistic industry• Extensive sales & customer service support• Time Critical Service:
24 hours/ 7 days a week/ 365 days
www.royaleafrica.com
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ABOUT ROYALE INTERNATIONAL
Our global network
• We cover over 56 countries and serve over 190 cities.
• We are located in: Amsterdam, Auckland, Bangkok, Bangalore, Beijing, Brisbane, Busan, CapeTown, Cebu, Chengdu, Chennai, Dalian, Dhaka, Dongguan, Durban, Düsseldorf, Fiji, Foshan, Frankfurt,Fuzhou, Guangzhou, Hangzhou, Hong Kong, Hyderabad, Johannesburg, London, Manila, Melbourne,New Delhi, New York, Ningbo, Mumbai, Paris, Pune, Qingdao, Santiago, Seoul, Singapore, Shanghai,Shantou, Shenzhen, Suzhou, Sydney, Taipei, Tianjin, Tokyo, Wuhan, Xiamen, Yiwu and Zhongshan.
www.royaleafrica.com
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ABOUT ROYALE INTERNATIONAL
www.royaleafrica.com
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ABOUT ROYALE INTERNATIONAL
www.royaleafrica.com
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ABOUT ROYALE INTERNATIONAL
How can we help?
• Provide customised solutions and professional advice • Faster transit times• Email POD (Proof-of-Delivery)• Detailed billing information• Increase your innovation potential through timely delivery and help develop your business globally
Our wide range of services includes:
• International Outbound Courier • International Inbound Courier• Special Deliveries and Next Flight Out (NFO)• Time Critical Services (Hand carry aka On Board Courier)• Domestic Overnight Express• Domestic Same Day Express • Domestic Special Deliveries
www.royaleafrica.com
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OUR SERVICES
INTERNATIONAL COURIER SERVICES
Our extensive network of offices provides the mostflexible and direct shipping routes for your shipments. We deploy a point to point distribution strategy with shipments to maximse efficiency and flexibility.
We offer:• Later collection and point to point distribution• Global coverage. • Competitive pricing• Superior customer service
www.royaleafrica.com
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OUR SERVICES
SPECIAL DELIVERY SERVICES
When time is short …• We offer customised delivery schedules
according to your needs• Aside from NEXT DAY delivery services, we can
provide timely deliveries to certain destinations (Eg: 9am or before noon deliveries).
• We employ point to point approach to ensure your goods are not delayed
• This service is door to door
www.royaleafrica.com
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OUR SERVICES
TIME CRITICAL SERVICES(Hand carry aka On board services)
• All location have dedicated OBC’s on staff, who have vast experience and have received all relevant training.
• Our couriers hold a variety of passports and visa’s allowing OBC services to the majority of the world’s countries.
• 24/7/365 coverage and a dedicated ASAP Quote System.
www.royaleafrica.com
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OUR CLIENTS
We regularly cater to the following sectors on behalf of the World’s top Fortune 500 companies:
Aerospace Automotive Fashion Financial Healthcare ICT (Semiconductor) Life Sciences Logistic and courier Manufacturers Publishing House Retail
www.royaleafrica.com
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BNI CHAMPIONS ACCOLADES
Royal International have provided iSketch with outstanding service. I’ve required items both locally and internationally on a number of occasions. They have been delivered with ease both sides and we are extremely amazed by the speed items are collected and received... Highly recommended and professional service.
- Claire Holton, iSketch
www.royaleafrica.com
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BNI CHAMPIONS ACCOLADES
We were introduced to Royale International through BNI and have been in association for a year now. In that time we have had amazing service both on collecting and delivering important parcels. No request has been too small for them and all our business deliveries have been handled with no stress on me or my staff. The service has always been prompt, reliable and hassle free. I can strongly urge anybody to use the fantastic services of Royale International.
- Peter van Beek, PvB & AssociatesBNI Champions Chapter President
www.royaleafrica.com
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BNI CHAMPIONS ACCOLADES
Royale International have ticked all the boxes when it comes to good, efficient customer service. They always stick to their promises and they eat, sleep and breath the phrase "time sensitive" ! Their agents are well trained and a pleasure to deal with. I am a client for life.
- Dr Candice Schwartz, Big Red Tooth
www.royaleafrica.com
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BNI CHAMPIONS ACCOLADES
On one occasion, the shipper wrote a wrong delivery address (Amanzimtoti instead of Roodepoort!) on a waybill in error. The document was still delivered to me and there was no extra charge for the mistake.
- Chris Sutherland, Chris Sutherland Optometrists
www.royaleafrica.com
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BNI CHAMPIONS ACCOLADES
From the moment we set up an account, Royale International has been a pleasure to deal with. I can contact them with questions no matter how big or small. I was taken step by step through the process of sending the first few documents. It HAS PROVEN TO BE VERY CONVENIENT TO HAVE ACCESS TO THE SERVICES of Royale International.
- Chantal Hinrichs, Execuhealth
www.royaleafrica.com
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THANK YOU!
For any questions, please contact:
Craig Furno +27 (0) 82 444 6641
Email: [email protected]
www.royaleafrica.com