About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when...

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About NZCU Baywide • 100% Kiwi • Customer-owned co-operative • Not-for-profit • 40+ years NZCU Baywide is a 100% New Zealand owned financial co-operative, owned by our customers. Products and Services • Personal loans - debt consolidation specialists • Low deposit home lending • Savings and investments • Everyday banking services Our Focus We have a long history of helping Kiwis with their everyday banking needs. Originally established in 1971, NZCU Baywide has grown to be one of the largest credit unions in New Zealand. While we may have grown in size our values have remained the same, we are not-for-profit and exist to ‘help everyday Kiwis achieve their financial goals’. Channels • Physical branch network in regional NZ (lower 1/2 North Island) • Online loan servicing throughout NZ • Third party referral network nzcubaywide.co.nz NZCU Bawide is proud to be a credit union and not a registered

Transcript of About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when...

Page 1: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

About NZCU Baywide

• 100% Kiwi

• Customer-owned co-operative

• Not-for-profit

• 40+ years

NZCU Baywide is a 100% New Zealand owned financial co-operative, owned by our customers.

Products and Services

• Personal loans - debt consolidation specialists

• Low deposit home lending

• Savings and investments

• Everyday banking services

Our Focus

We have a long history of helping Kiwis with their everyday banking needs. Originally established in 1971, NZCU Baywide has grown to be one of the largest credit unions in New Zealand.

While we may have grown in size our values have remained the same, we are not-for-profit and exist to ‘help everyday Kiwis achieve their financial goals’.

Channels

• Physical branch network in regional NZ

(lower 1/2 North Island)

• Online loan servicing throughout NZ

• Third party referral network

nzcubaywide.co.nzNZCU Bawide is proud to be a credit union and not a registered

Page 2: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

How to refer a personal loan

nzcubaywide.co.nz

Following the checklist below provides us with all necessary details so we can process the application and your commission payment as quickly as possible.

Online applicationsEmail [email protected] and cc in your BDM.

In-branch applicationsEmail your local NZCU Baywide branch (lower 1/2 North Island only) and cc in your BDM.

Step one: Email the following details:

Adviser’s personal loan application form and disclosure - Including referral notes and any relevant customer background Bank statements of ALL accounts for the last 3 months Transactional statements of ALL debts for the last 3 months Proof of income (refer to page 2 of the policy guide) - Payslip - If self-employed, include last 2 years’ financials Photo or colour scan of applicant’s current NZ driver licence (front and back) or passport - Passport only valid if applicant can visit a branch (lower 1/2 North Island only) to verify If not an NZ citizen, include proof of residency Visa

Step two: Once approved the applicant will either visit the branch with their original ID for verification or use the remote link included in the Letter of Offer to verify their driver licence online.

Page 3: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

Personal loans - indicative pricing

Low risk Low/med risk Medium risk High risk

PRICE%p.a.

9.90+2%

unsecured

13.90+2%

unsecured

17.90+2%

unsecured

21.90+2%

unsecured

Documentation requirements

Three month bank statementsThree months statements on debts repaid

Proof of income

In addition to above, all standard lending policy to apply (e.g. security requirements, credit checks and account history checks)

Other policy requirements

Product Personal loans

Risk profile Low risk

Note – Pricing current as at 9 December 2017, subject to change.Terms and conditions and normal lending criteria apply. A $250 approval fee and other fees apply.

Page 4: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

Personal loan policy - advisers guide

Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please call your BDM or speak to the online team on 0800 229 943.

NZCU Baywide will lend to:• Personal customers (i.e. not commercial entities or trusts)• Applicants aged 18 years and over, NZ Citizens and Permanent Residents• Applicants who live in NZ, who have a permanent visa: 1. If the expiry date of travel on their visa is indefinite, there is no restriction on the loan term 2. If there is an expiry date of travel on their visa, the loan term will be limited to this expiry date• Applicants who have been discharged from an insolvency procedure for more than two years (i.e. Summary Instalment Order, Bankruptcy, No Asset Procedure)

IdentificationPhoto identification is required – a current NZ Driver Licence. A passport is acceptable but only when applying through a branch, not remotely.

Credit checkA credit check is required for every application. A privacy waiver covering each individual applicant and/or guarantor must be obtained. If an applicant’s Veda Score is below 250 it is unlikely to be approved. For joint applications, the average of the two scores is used.

Maximum loan term5 years is our base policy but talk with us if there are mitigating circumstances to extend beyond 5 years.

Net Servicing RatioNSR maximum 100% (loans up to $35,000)NSR maximum 90% (loans $35,000 and over)

Minimum loan amountMinimum loan amount is $2,000.

Loan purposeNZCU Baywide will lend for most purposes, excluding payment of unpaid fines or clearing of current defaults.

Next of kinAll applications require name, address and phone details of two relatives or close friends who reside in NZ but are not living with the applicant.

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Page 5: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

Personal loan policy - adviser’s guide

Acceptable income and verification

Income source Verification requirements

Salary and wages (including bonus or overtime income)

Seasonal workers

Casual workers

Bank statements showing wages credited to account - a minimum of three most recent pay periods; or recent payslip confirming annual income; or most recent IRD tax assessment/return.

A year-end payslip or two years tax statements.

12 months with the same employer and a tax summary showing 12 months history.

Government benefits(job seekers, sole parent, sickness, NZ super, ACC)

Family Assistance (working for families, disability)

Acceptable if it’s clearly a permanent source of income.

Acceptable for children of any age.

Rental incomeScaled at 75%

Boarder incomeScaled at 50%

Evidence of regular payments to account.

Evidence of regular payment to account (not cash). Boarder must not be a family member. Maximum of one boarder.

Self-employed/business income

Last 2 years final accounts prepared by an accountant.For non true trading entities (e.g. IT contractor), IRD returns are acceptable for the past two years.

Unacceptable income:

• Student allowance

• Child support

• Irregular income

• Income received in cash

• Non-permanent benefits

e.g. temporary accommodation supplement

Shared expenses

Where an applicant is in a de-facto relationship or married, the

application is to include all joint liabilities (ie no halving of loans

or repayments, the full liability is required).

Supporting documentation

• Bank statements of all transactional accounts for the last

3 months

• Transactional statements of all debts for the last 3 months

• Income verification (in line with the table on the left)

Other requirements

• For vehicle loans, the applicant must hold a

restricted or full driver licence

• Life and disability cover required in some instances

• Full insurance, with the interest of NZCU Baywide noted on

the policy, is required when an asset will secure the loan

Personal loans $35,000 and over

• Applicant must be in permanent employment for at least

12 months and a current payslip is required

• Maximum NSR of 90% and other conditions apply

This is a summarised version of NZCU Baywide lending policy. NZCU Baywide reserves

the right to amend or introduce new policy requirements. Terms and conditions and

normal lending criteria apply. A $250 approval fee and other fees apply.

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Page 6: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

Case Studies

nzcubaywide.co.nz

Example 1 - Approved

Applicant:Christchurch couple, both aged 28 years old with one child aged 6. They were wanting to consolidate debt and pay for home improvements. Their main bank had declined the application as it was sitting at 87% LVR and they didn’t want to pay for a regis-tered valuation. They earned a combined income of $120k. Their NSR was strong at 67% and they had a good credit profile. A 2013 vehicle valued at $28k was offered as security.

Application:They applied to consolidate $19k of debt from Visa and MTF, at an average rate of 18.5%p.a. and conduct $20k worth of home improvements.

Result:A secured personal loan of $39k was approved at 9.9%p.a. over 5 years. The couple can clear their short term debts and make improvements on their house that will no doubt add value. As a result of the referal, the adviser received $1,560 paid within a week.

Example 2 - Approved

Applicant:Auckland couple, aged 25 and 29 years old, with two children aged 3 and 1. They were looking to improve their financial position to help them on the path to home ownership. Their combined income was approximately $83k, a Net Servicing Ratio of 85% and a strong credit profile. They also had a 2013 vehicle to offer as security.

Application:They applied to consolidate two personal loans at above 15.9%p.a. and a maxed out credit card at 23.9%p.a.

Result:Our team uncovered another personal loan at 13.95% and offered to consolidate a total of $33k into a secured personal loan at 13.90%p.a. over 5 years.

The couple are thrilled with the results and happy to now have only one loan payment to manage at a minimum rate. As a result of the referral, the adviser’s anticipated commission of $360 grew to $1,320, paid within a week.

Terms and conditions and normal lending criteria apply. A $250 approval fee and other fees apply.

Page 7: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

Case Studies

nzcubaywide.co.nz

Example 3 - Approved

Applicant:A Northland couple with 2 dependent children. Dad worked full-time and mum was a stay at home mum. The couple were looking to consolidate short term debt to free up servicing for a future home loan. Their combined income was approx $64k. Their NSR score was 85% and they had a good credit profile. They presented well with excellent account conduct and debt repayment history.

Application:They applied to consolidate a personal loan at 15.95%p.a., a Visa at 25.45%p.a. and additional hire purchases.

Result:An unsecured personal loan of $37k was approved at 15.9%p.a. over 5 years.

Debts have now been repaid and the customers are very happy to have one easy repayment with future home ownership in their sights. As a result of the referred loan the adviser received a commis-sion payment of $1,480 paid within a week.

Example 4 - Approved

Applicant:A Hamilton couple, aged 25 and 32, with children aged 4 and 7. They have received regular income from wages and a border for at least 2 years and pay rent of $350pw. Their NSR score of 92% was quite high and their credit profile wasn’t great due to 2 defaults that have since been paid and several enquiries while they were shopping for a home loan. They have $20k in KiwiSaver.

Application:Initially they applied with the broker for a home loan but were declined due to affordability. They then applied for a personal loan to consolidate $28k of debt at an average rate of 22%p.a.

Result:An unsecured personal of $28k was approved at 19.90% over 5 years.

The customers are aiming to pay it within 3 years by adding lump sum payments as their border income is received and are enjoying the benefit of no early repayment penalties. Home ownership is now clearly within reach. As a result of the referred loan the adviser was paid commission of $1,120.

Terms and conditions and normal lending criteria apply. A $250 approval fee and other fees apply.

Page 8: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

Testimonials

nzcubaywide.co.nz

“I would like to acknowledge and thank NZCU Baywide for the exceptional service and support to both my business and the customers that I have presented and referred to them over the last 7 years. Through your dedication and looking outside the square we have been able to assist people with buying their first home and tidying up their financial position. I would happily continue to refer and present other proposals to you.”

Mark Davenport, Mortgagesure

“Talking with Graham from NZCU Baywide has helped me find an opportunity to double my commission earning opportunity from my clients. Looking at debt consolidation options has given me an extra income option which has helped me in my early stages of business. The team have been very helpful and offer a quick turn around on deals that I have submitted. I have found commissions paid weekly has been incredibly convenient. The low rates on personal loans has also been a very attractive option for my customers and I have had several successful deals settled since I started my business late in 2015.”

Matthew Hooper, Mike Pero Mortgages

“With their quick turnaround times, great products and great commissions the team at NZCU Baywide have become an integral part of my business. The product offers from NZCU Baywide have helped me help my clients so that my clients are able to achieve their financial goals. The competitive rates and fees offered by NZCU Baywide makes it an easy discussion to have with clients once a need to consolidate debt has been identified. It’s a win for the clients through better rates and easier management of debt and it’s a win for my business with good regular commission income!”

Matt Kensington, Mortgagelink

Terms and conditions and normal lending criteria apply. A $250 approval fee and other fees apply.

Page 9: About NZCU Baywide · Personal loan policy - advisers guide Use this policy as a guide when referring personal loans to NZCU Baywide. If you are unsure about an application please

We are here to help

Jane RileyBusiness Development Managerm: 027 266 6681e: [email protected]

Online TeamServicing personal loans onlinee: [email protected]: 0800 229 943

Your local branchvisit nzcubaywide.co.nz for more details

nzcubaywide.co.nz