ABOUT MERCY

OUR MISSION STATEMENTAs the Sisters of Mercy before us,we bring to lifethe healing ministryof Jesusthrough ourcompassionate careand exceptional service.

What we stand for…

• ACUTE CARE HOSPITALS 21

• HEART HOSPITALS 3 REHAB HOSPITAL 1 MANAGED FACILITIES 5 LICENSED BEDS 4,396• CO-WORKERS 36,917 • MEDICAL STAFF MEMBERS 4,659• INTEGRATED PHYSICIANS 1,235• PHYSICIAN PRACTICE LOCATIONS 185• HEALTH PLAN MEMBERS 253,489

Commercial, Medicare, and Children’s Health Insurance Program (CHIP) members in Missouri, Arkansas and Texas

• 8th largest Catholic healthcare system in the U.S. (based on NPSR)

• Seven-state area encompassing Missouri, Arkansas, Kansas, Oklahoma, Texas, Mississippi and Louisiana

• Sponsorship transitioned in 2008 from the Sisters of Mercy Regional Community of St. Louis to Mercy Health Ministry

• Other health services include urgent care clinics, outpatient surgery centers, skilled nursing care and long-term nursing care

SISTERS OF MERCYHEALTH SYSTEM

Lives touched by Mercy in FY2009:

2.7 million

LynnBrittonPresident/CEO

SERVICE REGIONS

Laredo Region

Kansas Region

Oklahoma Region

Springfield Region

St. Louis Region

Northwest Arkansas

Region

Hot Springs

Region

Fort Smith

Region

Outreach Ministries

KansasMissouri

Illinois

Oklahoma

Texas

Arkansas

Louisiana

Mississippi

Joplin Region

ACUTE DISCHARGES 130,992 NON-ACUTE DISCHARGES 10,728 OUTPATIENT VISITS 5,913,706

2,623,922 Hospital-based3,289,784 Physician office clinics

EMERGENCY ROOM VISITS 492,929 INPATIENT SURGERIES 48,841 OUTPATIENT SURGERIES 82,679FY 2009

UTILIZATION OVERVIEW

The average patient visits their physician three times a year and has a hospital stay once every 17 years

TOTAL ASSETS $4.1 billion TOTAL OPERATING REVENUES $3.9 billion

$3.3 billion Net Patient Services Revenues$576 million Insurance Premium Revenues

SERVICES TO THE COMMUNITY $208 million ROi CONTRIBUTION $21.1 million PHILANTHROPIC CONTRIBUTION $32.0 millionFY 2009

FINANCIAL OVERVIEW

Aa3 credit rating by Moody’s Investor Services, AA- from Standard & Poor’s

Mercy would rank #580 on the Fortune 1000 – the same size as Hasbro and Michael’s, and larger than Del Monte and Energizer

St. John’s MercyMedical Center

MikeMcCurryInterim President/CEO

St. John’s MercyMedical Center• STAFFED BEDS 965• CO-WORKERS (SJMHC) 9,753• IP DISCHARGES 43,711• TOTAL OPERATING REVENUE $804.3M• MARKET SHARE 11% • MERCY SINCE 1871

St. Louis Region• POPULATION 2,733,120• PHYSICIANS 6,367• HOSPITALS 42

St. John’s Mercy Health Care

MISSOURI ST. LOUIS

Missouri

Illinois

TerriMcLainPresident

St. John’s Mercy Hospital• STAFFED BEDS 169• CO-WORKERS 805• IP DISCHARGES 6,778• TOTAL OPERATING REVENUE $104.5M• MARKET SHARE 40%• MERCY SINCE 1976

Washington Region• POPULATION 110,811• PHYSICIANS 166• HOSPITALS 3

St. John’s Mercy Health Care

MISSOURI WASHINGTON

St. John’sMercy Hospital

Missouri

2009 COMMUNITY BENEFIT REPORT

BENEFIT: $24,154,299

Includes the actual cost of providing free or discounted care to persons who cannot afford to pay and who are not eligible for public programs. Charity care does not include bad debt.

BENEFIT: $ 1,806,572

Includes activities carried out to improve community health & services that are subsidized because they are needed in the community. Examples: education, support groups, health screenings, and immunizations.

BENEFIT: $2,846,594

Includes the cost of providing clinical placement for physicians, nurses and other health professionals.

BENEFIT: $ 365,790

Includes cash, in-kind donations, fundraising costs, food & supplies to shelters, use of St. John’s rooms and facilities, donated office space and recruitment of health processionals in medically underserved areas.

BENEFIT: $7,249,682

Includes the actual unpaid cost of providing care to Medicaid patients and represents the shortfall between cost of care and the payments received by the government.

Charity Care

Community Outreach Services

Health Professionals Education & Research

Cash, In-Kind Donations, Workforce Enhancement and

Fundraising

Medicaid Subsidies

Total Amount of Community Benefit …………. $36,422,937 July 1, 2008 – June 30, 2009

OUR VISION STATEMENT

We are the people of Mercy Health Ministry. Together, weare pioneering a new model of care. We will relentlessly pursue our goal toget healthcare right. Everywhere and every way that Mercy serves, wewill deliver a transformativehealth experience.

What we strive for...