About meimmersion abw
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Transcript of About meimmersion abw
Amaya Becvar Weddle, Ph.D.User Experience Researcher
and Designer
Overview
• About Me• Research Examples
– Developing Professional Perception– UX for Hardware and Devices– UX for Mobile Ecologies
About Me
Ph.D. Work
• Distributed and embodied cognition• Social consequences of technology• Gestures for thinking• Web 2.0 platforms and video for teaching• Multitouch table devices
Expertise
• Ethnography• Contextual Inquiry• Mobile Usability/Prototype Testing• Rapid Usability Testing (Agile UX)• Behavioral/Web Analytics• Benchmarking Studies + Metrics• Unmoderated Usability Testing• Surveys and Card Sorting• Content Development + Copywriting• Teaching + Curriculum Development
Research Examples
Developing Professional Perception
Practical Instruction
• Expert skill = perceptual and motor abilities – Visual, auditory, haptic
• What practices do instructors use to nurture a developing professional perception
• How can we support or augment these with educational technology
Guidance
• Molding and directing
Augmented Instruction
• Video comparison tool to support reflection and development of professional perception
• Any-time access to expert demonstrations
• Outcomes:– More time-on-task– More work in productive
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UX for Hardware and DevicesMedical Implant Mobile ControllerMedical Applicator and Packaging
Medical Implant Mobile Controller
Methods Used:• Contextual inquiry/ethnographic visits•Design ideation• Iterative usability testing with prototypes
Project Goal: Improve the hardware and UI design to better serve the needs of patients
• Lack of understanding of UI = patient can’t control chronic pain
• Reduce support calls and clinic visits
Medical Implant Mobile Controller
Methods Used:•Contextual inquiry/ethnographic visits•Design ideation• Iterative usability testing with prototypes
Medical Implant Mobile Controller
Defined 3 distinct user groups:
Single program users – On/off, up/down
Multi-program users –Choose between 4 pre-existing programs
Programmers –Build/modify programs
Methods Used:•Contextual inquiry/ethnographic visits•Design ideation• Iterative usability testing with prototypes
Medical Implant Mobile Controller
Methods Used:• Contextual inquiry/ethnographic visits•Design ideation• Iterative usability testing with prototypes
Design IdeationMetaphor: cell phone• Menu flow• Program activation• Strength adjustment
Medical Implant Mobile Controller
Methods Used:• Contextual inquiry/ethnographic visits•Design ideation• Iterative usability testing with prototypes
Iterative Usability Testing• New design prototype
• Hardware and UI design• Can patients execute tasks
appropriate to their expressed needs?
Medical Implant Mobile Controller
Methods Used:• Contextual inquiry/ethnographic visits•Design ideation• Iterative usability testing with prototypes
Design IdeationMetaphor: cell phone• Menu flow• Program activation• Strength adjustment
Medical Implant Mobile Controller
Methods Used:• Contextual inquiry/ethnographic visits•Design ideation• Iterative usability testing with prototypes
Design IdeationNew Metaphor – TV remote control•Make it look and behave like a simple TV remote control
Medical Implant Mobile Controller
Single program users – “On/off, Up/down”
Multi-program users – “Change the channel”
Programmers –
“Set up your DVR”
Methods Used:• Contextual inquiry/ethnographic visits•Design ideation• Iterative usability testing with prototypes
Design IdeationNew Metaphor – TV remote control
• Delivered insightful perspective on the user base that directly impacted a design approach
• Users from all groups were better able to accomplish everyday tasks as measured by higher success rates
• Better control over the device leads to better quality of life
• Having patients take the reigns on their own pain control decreases Boston Scientific’s support costs
Medical Implant Mobile Controller-Outcomes
Medical Applicator
• Project goal:– Applicator Design– Applicator Packaging
and Medication Delivery
– Box Design
Methods Used:• Focus groups, contextual interviews•Design ideation•Usability testing with prototypes•Home visits
Medical Applicator Design
Focus Groups
Methods Used:• Focus groups, contextual interviews•Design ideation•Usability testing with prototypes•Home visits
Methods Used:• Focus groups, contextual interviews•Design ideation•Usability testing with prototypes•Home visits
Medical Applicator Design
Methods Used:• Focus groups, contextual interviews•Design ideation•Usability testing with prototypes•Home visits
Medical Applicator Design
Medical Applicator DesignMethods Used:• Focus groups, contextual interviews•Design ideation•Usability testing with prototypes•Home visits
Medical Applicator DesignMethods Used:• Focus groups, contextual interviews•Design ideation•Usability testing with prototypes•Home visits
• Delivered a comprehensive solution for applicator, packaging, and box that fit with varied constraints (FDA, business, UX)
• Validated approach by testing conceptual, low-, and high-fidelity prototypes in a variety of realistic environments with target users
Medical Applicator Design -Outcomes
UX for Mobile EcologiesIntegrated Wellness System
Integrated Wellness System
Methods Used:•Focus groups •Contextual interviews•Persona and use case development•Design ideation •Usability testing with prototypes
• Project goal:– Design a concept for an
integrated wellness system
– Define target users and use cases
– Deliver refined and tested prototypes and specs of all associated elements
Integrated Wellness SystemMethods Used:•Focus groups •Contextual interviews •Persona and use case development •Design ideation•Usability testing with prototypes
Integrated Wellness SystemMethods Used:•Focus groups •Contextual interviews •Persona and use case development •Design ideation•Usability testing with prototypes
Integrated Wellness System
Methods Used:•Focus groups •Contextual interviews •Persona and use case development •Design ideation•Usability testing with prototypes
Methods Used:•Focus groups •Contextual interviews •Persona and use case development •Design ideation•Usability testing with prototypes
Integrated Wellness System