Hayman - Waldo- Black Forest Has anything changed? Hayman June 17, 2002.
ABOUT HAYMAN...allowing Hayman to proactively manage available bandwidth. By placing bandwidth...
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• Because Hayman is in a remote island location, it was crucial for the property to find a trusted and reliable high-speed Internet access (HSIA) service provider. Prior to 2012, Hayman was unhappy with its HSIA provider, which was unable to deliver the interfaces and integrations needed to properly serve Hayman’s guests. • With the previous HSIA solution, Hayman was also unable to brand services for guests or charge for Internet access, thereby losing out on an opportunity to generate additional revenue. • Perhaps the most glaring deficiency was the lack of Authentication, Authorization and Accounting (AAA)—a method for transmitting access requests in the form of user credentials, service authorization, and session accounting details between devices and networks in a real-time manner. Hayman is Australia’s most-awarded private island resort and is consistently recognized as a world leader in resort excellence. The luxurious property offers rooms nestled in the lush rainforests and sun-kissed vistas of the Whitsundays and Great Barrier Reef. Hayman has received many accolades and is a member of the prestigious organization “Leading Hotels of the World.” ©2013 Nomadix, Inc. All rights reserved. / 30851 Agoura Road, Suite 102, Agoura Hills, CA 91301 / 818-597-1500 / info@nomadix.com / www.nomadix.com CHALLENGE Private Island Resort Hayman Becomes Great Barrier Reef Hotspot with Nomadix Internet Access Gateway and Technology Package from McLaren ABOUT HAYMAN CASE STUDY Nomadix Internet Access Gateway
Transcript of ABOUT HAYMAN...allowing Hayman to proactively manage available bandwidth. By placing bandwidth...
• BecauseHaymanisinaremoteislandlocation,itwascrucialfor
thepropertytofindatrustedandreliablehigh-speedInternet
access(HSIA)serviceprovider.Priorto2012,Haymanwas
unhappywithitsHSIAprovider,whichwasunabletodeliverthe
interfacesandintegrationsneededtoproperlyserveHayman’s
guests.
• WiththepreviousHSIAsolution,Haymanwasalsounableto
brandservicesforguestsorchargeforInternetaccess,thereby
losingoutonanopportunitytogenerateadditionalrevenue.
• Perhapsthemostglaringdeficiencywasthelackof
Authentication,AuthorizationandAccounting(AAA)—amethod
fortransmittingaccessrequestsintheformofusercredentials,
serviceauthorization,andsessionaccountingdetailsbetween
devicesandnetworksinareal-timemanner.
HaymanisAustralia’smost-awardedprivateislandresortandis
consistentlyrecognizedasaworldleaderinresortexcellence.The
luxuriouspropertyoffersroomsnestledinthelushrainforestsand
sun-kissedvistasoftheWhitsundaysandGreatBarrierReef.Hayman
hasreceivedmanyaccoladesandisamemberoftheprestigious
organization“LeadingHotelsoftheWorld.”
©2013Nomadix,Inc.Allrightsreserved./30851AgouraRoad,Suite102,AgouraHills,CA91301/818-597-1500/[email protected]/www.nomadix.com
CHALLENGE
Private Island Resort Hayman Becomes Great Barrier Reef Hotspot with Nomadix Internet Access Gateway and
Technology Package from McLaren
ABOUT HAYMAN
CASE STUDYNomadixInternetAccessGateway
• HaymanturnedtoMcLarenTechnologies,anAsiaPacificIT
solutionsspecialist,topackage,integrateandinstallaseriesof
Internettechnologyproducts.
• McLarenprovideditsHSIAguestportalandWeb-basedhotspot
softwareinconjunctionwithaNomadixInternetaccessgateway
andhospitalitymodule.Thehospitalitymoduleinparticular
enabledseamlessintegrationwiththepropertymanagement
system,thusallowingHaymantodirectbillInternetaccessto
eachguest’sroomchargesasappropriate.
• Equippedwitharangeofbandwidthmanagementtools,the
integratedsolutionoptimizedavailablebandwidthbylimiting
usagesymmetricallyorasymmetricallyonaper-device(MAC
address/User/Plan)basis.ThesolutionalsomanagedtheWAN
linktraffictoprovidecompletebandwidthmanagementoverthe
entirenetwork,thusensuringthateachHaymanguestreceived
anoptimum-qualityInternetconnection.
• WithAAAactivated,Haymancouldthenefficientlyofferthree
Internetaccessoptionstobestsuitguests’needs:high-speed
in-roomconnectionforafee,hotspotplansforthosethathavea
hotspotaccount,andfreelimited-speedaccess.
SOLUTION
©2013Nomadix,Inc.Allrightsreserved./30851AgouraRoad,Suite102,AgouraHills,CA91301/818-597-1500/[email protected]/www.nomadix.com
CASE STUDYNomadixInternetAccessGateway
“GivenHayman’sremotelocation,weneededanInternetaccessgatewaythatwashighlydependable.Nomadix’sproductsarenotonlydependablebutcanalsooperateinbothwiredandwirelessnetworkstoprovidemaximumflexibilityforthe
operatorandtheenduser.”
– MATTHEW WHITE, Managing Director,
McLaren Technologies
www.mclarenint.com
RESULTSRevenue generationThecompleteInternettechnologysystemhasaddedvaluablerevenue
toHayman’sbottomline.Beforethesolutionwasimplemented,
HaymanwasunabletochargeguestsforInternetaccess.With
thesolutioninplace,Haymannowhastheabilitytochargeguests
forInternetaccessbasedonflexibletieredbillingplans,thereby
providinganentirelynewrevenuestreamfortheproperty.
Scalability and coverageThepervasivenessandqualityofHayman’sInternetconnectionhas
greatlyimproved.
ChoiceHaymanguestshavethreeInternetaccessoptionsfromwhichto
choose.
Branding and new applicationsInadditiontothethreeInternetoptions,guestscannowaccessa
portalfeaturingcurrenthotelinformationandimmediateone-click
accesstosocialmediachannels.
Ease of useInjustafewsimplesteps,guestareabletoaccesstheInternet
withoutissue.Thiseaseofusehasresultedinsatisfiedguestsand
minimizedanyneedfortheproperty’sITstafftobecomeinvolved.
Increased bandwidth managementWiththeNomadixauthentication,Haymanisabletotrackwhich
guestsareusingthewirelessnetworktoaccesstheInternet,thereby
allowingHaymantoproactivelymanageavailablebandwidth.By
placingbandwidthlimitationsoneachdeviceaccessingthenetwork,
Haymancanensureeachguestreceivesafairshareoftheavailable
bandwidth,whichleadstoaqualityuserexperience.
“TheNomadixsuiteofInternetaccessofferingshasbeenahighlyeffectiveenhancementtohelpourguestsstayconnected.”
– SCOTT MURRAY, General Manager,
Hayman
ABOUT NOMADIX
Nomadixoffersgatewaysforseamlesswiredandwirelessconnectivitysolutionsacrosspublicaccess
networksandenterprises.Poweredbypatentedtechnology,Nomadixenablesrevenuegenerationand
customizationinanumberofbusinessmodels.WithNomadix,publicaccessnetworkprovidersareable
todeploycost-effective,secureandeasy-to-usenetworkservices.Nomadixisawholly-ownedsubsidiary
companyofDOCOMOinterTouch.
Formoreinformation,visitwww.nomadix.com.
©2013Nomadix,Inc.Allrightsreserved./30851AgouraRoad,Suite102,AgouraHills,CA91301/818-597-1500/[email protected]/www.nomadix.com
CASE STUDYNomadixInternetAccessGateway
