ABM Presentation to the Board of School Directors School... · 2016. 4. 20. · ABM Presentation to...

Blackhawk School District

March 10, 2016

ABM Presentation to the Board of

School Directors

ABM Corporate Overview: Capabilities

Experience in Education K-12

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ABM provides facility services to hundreds of schools across the

country. Below is a sampling of ABM’s K-12 clients:

•Baltimore City Public Schools – Baltimore, MD

•Cherry Creek School District – Englewood, CO

•Dalton School – New York, NY

•Douglas County Schools – Castle Rock, CO

•Tolleson Elementary School District – Tolleson, AZ

•Evergreen Public Schools – Vancouver, WA

•Hamilton County Department of Education – Chattanooga, TN

•Harris County School District – Hamilton, GA

•Lakeside Academy – Chattanooga, TN

•Milwaukee Public Schools – Milwaukee, WI

•Nebraska City Public Schools – Nebraska City, NE

•New York City Department of Education – New York, NY

•School District of Beloit – Beloit, WI

•Scottsdale Unified School District – Scottsdale, AZ

•Stratford Public School – Stratford, CT

•Turner County Schools – Ashburn, GA

•Whitfield County Schools – Dalton, GA

ABM Facility Management –

The Process

• Initial Capabilities Meeting – September 9th

• Data Analysis – September 16th

• Site Survey/Customer Meeting – September 22nd

• ABM – Recommended Approach

• Validation Meeting – October 16th

• Proposal Delivery – October 28th

• Introduction of ABM Branch Managers – December 9th

• Custodial Equipment Evaluation – January 6th

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Areas of Concern

• Lack of a documented maintenance program.

• Inspection/Correction actions on physical asset needs

• Lack of a scheduled grounds routine

• Staff training and documentation

• Pro active management

• Lack of a Quality Management Program

• Overall vehicle maintenance program

• Lack of master planning recommendations

• Long range plan for school roofs

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The Opportunities - Maintenance

• Assignment of a qualified and experienced Director of

Facilities, “Facilitator”

• Filling HVAC and Plumber/Pipe Fitter Positions

• Utilization of School Dude

– Corrective and Preventive Maintenance

– Capital Forecasting

– Inventory Management

– Building Automation

• Documented Rounds Routine

• Trane Contract

– Cost

– Scope of Work

– Some actions performed in house?

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The Opportunities - Maintenance

• Trane Tracer System

– Load Sheading Schedules

– Load Cycling Schedules

– Night and Weekend Set Backs

• Purchased Services – What can be done In-house?

• Skills Assessment of Staff – Training Programs

• Long Range Facility Planning – Northwestern

• Critical Spare Parts Inventory

• Inventory Par Levels

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Preventive

Maintenance

Program

Predictive

Maintenance

Program

Reactive

Maintenance

Program

Reliability

Centered

Maintenance

Engineering at a Glance

ABM’s RCM Program:

- Prevent accidents

- Improves efficiency

- Reduce risk

- Life extension and full utilization

- Compliance insurance for codes and

standards

- Focus on the O&M practices for

critical items

- Eliminate unreliable parts

++

=

MAINTENANCE PROGRAM

REQUIREMENTS:

• CARPENTRY

• ELECTRICAL

• REFRIGERATION

• MASONRY

• HVAC

• FIRE

PROTECTION

• INSPECTIONS

• FLOORS

• GROUNDS

• PLUMBING

• WATER/SEWAGE

• SECURITY

SYSTEMS

• ROOFING

• VEHICLES

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The Facility Operating PlanShould Include:

Standard Operating Procedures

Key Performance Indicators

Technology/ Quality Assurance

Operational Reporting

Financial Reporting

Benchmarking

Inspection and Reporting

Supply Management

Business Reviews

Sample Categories

• Customer Satisfaction• Timely Resolution of Service Needs

• Reduction of Corrective Work Request

• Customer Satisfaction Survey

• Finance & Reporting• Budget Variance

• Operational Reporting

• Financial Reporting

• Service Quality• Service Interruptions

• Work Order Completion Time

• Asset Preservation

• Asset Failures

• EH&S• Safety, Environmental, and Regulatory Compliance

• Diversity • MWBE Vendor Utilization

• Value Creation• Best Practice Implementation

Measuring Performance:

Key Performance Indicators

ABM National Account Partners:

School District Savings• Grainger

• HD Supply Facilities Maintenance

• Home Depot

• ICP-International Comfort Products

• Industrial Controls

• IT Equipment and Support

• Lennox

• Milwaukee Tool

• Mitsubishi Electric & Automation (MEAU)

• Mitsubishi Heating & Cooling (HVAC)

• Neopost

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• Acklands-Grainger• Aggreko• Airgas, Inc.• American Air Filters• Baker Distributing• Benjamin Moore• Cintas• Cleaver Brooks• Daikin Applied• Daikin Comfort

(Goodman/Amana)• Extech• Fastenal• Ferguson• Flir

ABM National Account Partners:

School District Savings

• Otis Elevator

• Rheem

• Safelite

• Schindler Elevator Corporation

• Sherwin Williams

• SimplexGrinnell

• Sunbelt rentals

• Thyssenkrupp Elevators

• Trane

• Tropic Supply

• United Refrigeration

• York

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The Opportunities - Custodial

• Defined Custodial Schedules and Routes

• Documented Web Based Inspection Process

• High Productivity Equipment Evaluation – Battery

Sweeper for the Second Floor of the High School and

the use of Pro Team Battery Pac Vac’s are examples

• Purchasing and Supply Inventory Levels

• Supply cost

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Quality Assurance Program

Background• Web-based control system

• Corporate level quality control department

• Standardized industry “Best Practices”

• Customizable to your quality goals and requirements

Features• Customized inspection and reporting system

• Automated work order management

• Established tracking and accountability

• 24-7 web based access, communication and tracking

Benefits• Improved customer satisfaction

• Supports local and national operations

• Reduced work order response time

• Less time spent managing issues

• Continually improving processes through data analysis

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Inspections and Periodics

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Align

regularly

scheduled

inspections

Enter results

in Workforce

System

Immediate

review

Work

completed

immediately

Perform

inspections

PLAN

INSPECTIONS

& PERIODICS

– Or –

Work order

scheduled and

completed

Inspection

reporting

Re-

inspection(s)

DO

CHECKACT

Inspections

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• Detailed inspection capabilities

• Scorecard reporting

Key Benefits

• Trend reports

Custodial Equipment, ABM Pricing:

Productivity/Quality Improvements

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BLACKHAWK SCHOOL DISTRICT - ABM CUSTODIAL EQUIPMENT RECOMMENDATIONSNew or Replacement Quanity Cost Each Extended Cost

High School

Tennant T7 rider w/ech20 technology Replacement 1 $13,585.72 $13,585.72

Taski Foam Generator carpet cleaner New 1 $3,850.00 $3,850.00

Tennant Pull extractor for deep carpet cleaning Replacement 1 $2,036.10 $2,036.10

Tennant 30” corded wide area vacuum w/ Hepa Replacement 1 $1,750.32 $1,750.32

Proteam Battery backpack vacuum w/ extra battery New 2 $1,870.00 $3,740.00

Northwestern Ele.



Tennant Orbital floor machine for stripping floors without liquid New 1 $1,865.33 $1,865.33

Intermediate



Tennant T3 w/ech20 walkbehind autoscrubber Replacement 1 $6,105.00 $6,105.00

Middle School



Tennant T3 w/ech20 walkbehind autoscrubber Replacement 1 $6,105.00 $6,105.00

Patterson Ele.



TOTAL $61,917.46

ABM Equipment/Supply Program:

School District Savings

• National long-term, fixed-price contracts

with industry leaders to mitigate costs

• Strong vendor relations give access to

new, innovative products and training

support

• Environmentally friendly products

selected based on ABM quality

standards and customer specifications

• Centralized purchasing department for

inventory control

• Consumables can be purchased and

supplied at an additional cost

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The Opportunities - Grounds

• A Robust Vehicle Maintenance/Management Program

• Documented Grounds Schedules and Routines

• A Web Based Inspection Process

• Grass Cutting, Mulching, Shrub and Tree Maintenance,

Athletic Filed Maintenance

• Snow and Ice Removal Scheduling and Cost

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Transition Plan Objectives

Primary Objective• Implement a seamless transition through

ongoing and clear communication of

expectations, objectives and outcomes

Beginning Transition• Review contract specifications and

requirements

• Assign roles and responsibilities

• Develop customized timeline and transition

plan

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During Transition• Select and train appropriate

service team

• Site set-up, including equipment

and supplies

• Establish billing and accounting

processes

• Implement quality control

program

After Transition• Implementation assessment

• Review transition to identify

issues and successes

Value Adds from ABM

• James Walls, Branch

Manager

• Dave Downey,

Facilities Branch

Manager

• Ron Black, Onsite

District Manager

• Jhusara Angulo,

Safety Manager

• Steve Salinas, QMS

• Work order

management

– Equipment Inventory

– Maintenance Text

– Scheduled PM’s

– Corrective

Maintenance History

• ABM Quality

Management System

– Custodial Inspections

– Grounds Inspections

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Value Adds from ABM

• Purchasing access

– Maintenance Supplies

– Custodial Supplies

– Paper and Plastic

– Custodial Equipment

• Custodial Training

• Maintenance Skills

Assessment/Training

• Sharing Best

Practices

– K-12

– Higher Education

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Value Adds - ABM Safety Training Programs:

• Safe Driving

• Blood-borne pathogens

• Electrical safety

• HazComm

• Ergonomics

• Ladder safety

• Fire safety

• Hand and finger safety

• Lock out/ Tag out

• Back injury prevention

• Asbestos awareness

• Accident prevention

• Basic first aid

• Emergency evacuation

• Personal protective

equipment

• Lockdown procedures

(site specific)

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Partners in Safety

Accident prevention through

proper training, inspections,

incident reporting and proactive

hazard assessment

Safety and risk management

specialist available for customer

support and/or consultation

Safety program elements

include:• ABM Safety and Health Manuals

• Readily Available Safety Communications

• OSHA Injury and Illness Recordkeeping

• Loss Control through Monitoring our EMR

• Safety Committee Meetings

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ABM Presentation to the Board of School Directors School... · 2016. 4. 20. · ABM Presentation to...

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