ACKNOWLEDGMENT

All gratitude and thanks to almighty ALLAH the gracious, the most merciful and beneficent who gave me courage to undertake and complete this task. I am very much obliged to my ever caring and loving parents whose prayers have enabled to reach this stage. I am grateful to almighty ALLAH who made me able to complete the work presented in this report. It is due to HIS unending mercy that this work moved towards success.I am highly indebted to my course instructor Mr. Jamal Ahmad for providing me an opportunity to learn about the Banking system of Allied Bank Limited" which is vital ingredient of M.com program. I am very great full to my teachers for providing me guideline for the completion of this report. I feel great pride and pleasure on the accomplishment of this report.

Table of ContentsAcknowledgment1Table Of Contents2Executive Summary4Chapter# I6Introduction Of The Study61.1Back Ground Of The Study61.2Scope Of The Study61.3Internship Reoprt Methodology61.4Scheme Of The Report7Chapter # 28Introduction To Banking And8Allied Bank Limited82.1Origin Of Banking82.2Definition Of Banking82.3 Functions Of Allied Bank Limited92.4 Branch Chart Of Abl, Gulbahar Branch11Chapter No 312What I Learned121 Remittance Department122 General Banking123. Account Department20Chapter 422Critical Analysis224.1 Swot Analysis22Strength Weaknesses Opportunities & Threat224.1.1 Strengths224.1.2 Weaknesses234.1.3 Opportunities244.1.4 Threats24Chapter 526Conclusion And Recommendations265.1Conclusion265.2Recommendations26References28

EXECUTIVE SUMMARY

As per requirements of the University of Peshawar, the students completing the M.COM course are required to submit the Internship report. During internship, the banking various transaction was observed. The report has been written with reference to all activities being conducting in Allied Bank.The purpose of the study is to evaluate the working of the branch and assess the day to day transaction. The evaluation is done in order to find out the problems in the working of the bank affairs. The recommendations are based on the analysis of the data collected during Internship both from primary and secondary data sources.

Allied Bank was established as a result of merger of four banks namely Australasian Bank, Lahore Commercial Bank, Sarhad Bank and Pak Bank. The bank was disinvested in 1991 and become the first ever bank in the world to be owned by its employees. The bank has vast network of branches in Pakistan. The functional structures of the bank have been divided under four provincial chiefs. The activates are further organized in zonal and circle offices.The management and organizational structures of ABL is in conformity with organizational structure of other nationalized banks. This is because of face that ABL was once operating in public sector. The board of directors is the main controlling body looking the affairs of the bank. The Board consists of president, being nominated by the government and 9 other directors.The bank like other commercial banks has basic objectives of mobilization of resources and reinvesting them in profitable avenues. In order to achieve this objective, the bank has developed innovative schemes in order to attract the depositors. Allied Bank has been successful in out playing other banks as far as innovations in deposit schemes are concerned. Allied Bank has been able to locate opportunities in order to reap the benefits of its liquidity. There are various functions involved in securing deposits and reinvesting them for obtaining profit. Allied Bank has organized the departments in such a way that the banking functions are done smoothly.The remarkable operations of the bank are evident from its financial and operational results as indicated in its audited accounts for the year ended 99.9. The board has declared gross profit of Rs. 3.8 billion deposits his fact that economy of the country was sluggish during the year. The bank has anticipated in self-employment scheme for promotion of small and medium size industries in Pakistan. Total assets of the bank have also increased during 2013 & 2009, which represent stable operations of the ABL.The bank has, however some deficiencies, which need to be, tackle. Some if those can be attributed to the overall environment of the bank where are some deficiencies are specified to Allied Bank. The SWOT analysis has lower indicated that the bank is at advantageous position. The Allied Bank has the required expertise to put the operations in right direction. Proper attention if these issues will be the starting point. The bank is capable enough to take care of the gray areas.

CHAPTER# IINTRODUCTION OF THE STUDY1.1 BACK GROUND OF THE STUDYFor the completion of Master in Commerce, every student is required to undergo eight weeks internship within organization.I selected the Allied Bank Limited for my internship, and this report is concerned with the banking function in Allied Bank. The internship is to serve the purpose of acquainting the students with the practice of knowledge of business administration.1.2SCOPE OF THE STUDY Internship at ABL was an excellent chance to understand how a bank operates. The main focus of my study was on financial analysis and SWOT analysis in one of the branches of ABL. Similarly different aspects of overall situation of ABL are also covered in this report. 1.3internship reoprt METHODOLOGY The methodology of the report for collection of data is primary as well as secondary. The biggest source of information is my personal observation while working with staff and having discussions with them. Formally arranged face to face interviews and discussions also helped me in this regard. 1.3.1Primary Data The sources for primary data collection are as follows:i) Personal observation. ii) Interviews of staff. iii) Discussion with officers. 1.3.2Secondary Data The sources for secondary data are as follows:i. Manuals. ii. Journals. iii. ABLs own half yearly magazine. iv. Others magazines. v. Annual reports. 1.4SCHEME OF THE REPORTThe scheme of the report is as follows:SECTION-1 Consist of two chapters. 1 Chapter one includes background, purpose, scope, methodology and scheme of the report.2 Chapter two consists of origin of banking history of banking, and brief history of ABL, development of banking in Pakistan and objectives of ABL. SECTION-2 Review of organization, Consist of three chapters. 3 Chapter three describes the work I have done at ABL. SECTION-3 Analysis, Consist of two chapters. 4 Chapter four describes the SWOT analysis and financial analysis of ABL i.e. Ratio analysis.SECTION-4 Consist of one chapter. 5 Chapter five is composed of Findings & Recommendations.CHAPTER # 2introduction to banking andallied bank limited2.1origin of bankingThere are different opinions about the origin of the word Bank. According to some authors the word Bank is derived from the Banco or Bancus which means a bench. It was due to the fact that the Jews merchants in Liambordy transacted their business of money exchange on benches. if the business of any merchant failed, the people destroyed his Banco. From this practice the word Bankrupt has evolved. According to another opinion, the word Bank is derived from the German word Back which means joint stock fund. Later on this word Back was initialized into Bank or Banke.2.2definition of bankingLike many other subjects and social sciences no precise definition can be given from the study of banking also. Different authors have defined and described this subject, keeping in view the particular functions and modern banking, but the basic idea is the same. Banking has now become a multi-service organization with wider scope and area of its influence. However, different writers give the following definitions of bank from time to time.Mr. Gilbert says, Bank is a dealer in capital or more peculiarly in money. He is an intermediate party between borrower and lenders. Mr.Kinly says, Bank is an institution which receives deposits and advances loans.The definition in the banking companies Act 1962 is Bank means a person, transacting the business of accepting for the purpose of lending or investment, of deposits of money from the public repayable on demand or otherwise and withdrawal by cheques, drafts or orders or otherwise and includes any post office saving Bank.2.3 FUNCTIONS OF ALLIED BANK LIMITEDFunctions of ABL are summarized below:2.3.1 Accepting DepositsThe primary function of the commercial bank is to receive surplus balances of individuals, public houses and institutions and to honor cheques drawn upon them. The funds deposited with Allied Bank are as follows:(a) Current deposits.(b) Profit and Loss Sharing Account (Saving). (c) Fixed Deposits.2.3.2 FinancingThe other important function of the ABL is to provide finances to the individuals and business houses against securities at a certain fixed rate of interest. ABL tried to attract the idle funds of the public and lend them at higher rate of interest then what they pay to their customers following four types of financing takes place at ABL:Demand Finances.Running Finances.Cash Finances.Fixed Asset Financing.Fixed asset finances are long-term finances. These are provided to projects for purchase of machinery and cost of purchase.2.3.3 Agency Services to CustomersFollowing are the agency services to ABL: -i. Collection of Cheques.ii. Collection of Dividends.iii. Purchase and Sale of Securities.iv. Execution of Standing Instructions.2.3.4 General Utility ServicesABL also performs a number of other general utility services to his client, which are as follows:i. Foreign Exchange Business.ii. Acts as a Referee.iii. Acceptance of Bills of Exchange.iv. Issue of Travelers Cheques.v. Collection of Utility Bills.

2.4 Branch Chart of ABL, Gulbahar Branch

Chapter No 3What I learned I have done 8 weeks short internship and I have worked in only 3 departments which are; Remittance, General Banking & Account Department, because the time was very limited and banking sector is a very huge sector.ABL has various departments, which are performing different jobs assigned to them. It has following six departments.2. Remittance Department.3. General Banking4. Account Department1 REMITTANCE DEPARTMENTThe bank transfers a large proportion of money from one place to another or from person to person. The department, which deals with transfer of money, is called Remittance Department. Transfer of money takes place through the following bills of exchange.i. Mail Transferii. Telegraphic Transferiii. Demand Draft2 GENERAL banking General banking means performing the daily routine works. General banking has the various departments performing the various functions. These departments of general banking are as follows:2.2.1 Deposit Department Allied Bank Limited accept the following types of deposits:2.2.1.1 Current DepositThe holder of this type of account is allowed to deposit or withdraw money as and when he likes. Thus he may deposit or withdraw money several times in a day if he likes. Businessmen and companies usually open this type of account. The bank does not give any portion of profit to this kind of account holders. Current account can be opened with minimum initial deposit of Rs.500/-.2.2.1.2 Fixed DepositAllied bank also offered the fixed deposit account to its customers. In this type of account the deposits are accepted for a period of maximum 5 to 7 years. A fixed interest is paying on the deposits. If the customer wants to withdraw his amount then he will give a 7 days notice to the bank.2.2.1.3 Profit & Loss Sharing Saving AccountThe commercial banks are accepting interest free deposits from January 01, 1982. Under interest free system, PLS saving accounts are opened in proper introduction with sums not less than Rs.500/- to individuals (single or joint) charitable institutions, provident and other funds of local bodies; and in all other cases where the account are to be opened under the order of a competent law.2.2.2 Account Opening DepartmentThe opening of new account is the establishment of customer-bank relationship. By opening an account at a bank, a person becomes a customer of the bank. Before a banker opens a new account, he should ascertain whether or not the person desirous of opening the account. The banker should determine the prospective customers integrity, repeatability, occupation and the nature of account.The business by the introductory reference given at the account opening negligence in this informal preliminary investigation may result in serious consequences not only for the banker concerned directly, but also for other bankers and the general public who is affected indirectly.2.2.2.1 Account of the Customers Individuals AccountsAn individual can open either PLS saving account or current Account. He can open the account in any branch of the bank. When an individual deposit the initial amount he fill a pay-in slip and deposit the initial amount to the cashier. The officer handling the application, verify the form and ask the customer to come after one week, if he require a chequebook. After one week the chequebook is given to customer & can handle his account.When an account is opened with a banker, the customer gives the banker a specimen signature, on the specimen signature card. These cards are specially designed for this purpose. The name of customers, and account number are entered on it. When a customer brings his cheque to withdraw the money, the banker check his signature with the specimen signature, and then issue the required amount. If the cheque signature is different from the specified signature, the banker returned the cheque with remark Signature Differs.2.2.2.2 Joint AccountThese are the accounts of two or more persons who are neither partner nor trustee. When such an account is opened, it is necessary that the banker should obtain clear directions as to whether one or more of them shall operate upon the account.2.2.2.3 Partnership AccountThe account is to be operated according to instructions given at the time of opening the account. Every partner in a firm has an implied power to bind his co-partners by drawing and endorsing of cheques. In addition, the account opening forms duly signed by all partners and the specimen signatures cards containing the specimen signatures of true and authorised persons, and allow the operations on the account under those signatures as long as the authority is not terminated. When a banker receives a notice of death, retirement or dismissal of the authorised person, they should stop the operation on the account and wait for a fresh resolution authorising another person for operation. Books Relating to the Customer2.2.2.3.1 Pay-In-SlipWhen money is to deposit in the bank the pay-in-slip is to be filled. The object of this book is to provide the customer with the banks acknowledged of receipt of money to be credited to his account.2.2.2.3.2 Cheque BookA checkbook contains a number of cheques, which is given to a customer upon written request. It enables a customer to make withdrawal from his account or made payment to various parties by an issue of Cheque. 2.2.2.3.3 Pass BookThe clerk in this book records pass Book is a copy of the customer account as it appears in the hand balance.2.2.3 Credit DepartmentThe main function of advance/credit department is to ascertain that prospective customer looking for loans, is the right person to extend. If provided, then maintaining record of advances forward and finally collecting principle amount plus mark up.2.2.3.1 Types of CreditABL extend two types of Credits. Running Finance, Demand Finance. Running Finance is generally given to meet temporary requirements of his or her running business of good customer using this banks facility to compete in market. While Demand finance is those advances, which are disbursing for one going year and are repayable in Lump sum.2.2.3.2 Structure of Advances/Credit DepartmentABL regulations HBL is bound to keep reserve (25% to 30%) total deposit at State Bank of Pakistan. It means that bank can extend advances up to 70% of total deposits. The deposits, which ABL keeps as a reserve with SBP, can get 10% interest per annum. There is no centralisation in ABL; it means that extra deposits remain with branches, which give it in form of loan to various needy customers. Banks deposits, as a security against credit. Interest rate against bank deposits stock-in-trade and fixed assets are 17.5% per annum. While interest rate against foreign currency is 16%. Usually the bank gives loan at 15% to 18% per annum. If loan is Rs.10 and security is Rs.15 the margin in 50% and if loan is Rs.10 and security is Rs. 20; the margin will be 100%. 2.2.3.3 Documents required for securing loansAll original property documents along with clear legal opinion valuation certificate, Credit report. Report for previous bank, Periodical stock reports duly inspected.In file following documents is usually keep, Application for credit facility, Sanction advances, Application form for finance, Credit report, Insurance certificate, Earth quake endorsement, Fire policy, Balance confirmation, A legal advisor report, Statement of stock position.If the banker sees any reason for non-payment of a cheque is attached a printed form with the cheque and those reasons are marked due to which the cheque was not honoured. The various reasons, Exceeds arrangement, Refer to Drawer, Not arranged for, Affects no cleared. Please present again, Full cover not received, Crossed cheque must be present again, Post-dated out of date, Amount in words and figures differs, Drawers signature differ from specimen filed in this office, Drawers signature incomplete, requires drawers full signature, Funds drawn against not yet received present again, Cheque incomplete, Clearing stamp required, Advice not received etc. 2.2.3.4 Basic Information ReportIt shows the basic information of the borrowers, company profitability, background of the company, companys directors, market checking of the company, earnings of the company, and the borrower should also give the audited balance sheet to the bank for the satisfaction of the bank before launching of loan.2.2.3.5 Financial SpreadsFinancial spreads simply means the analysis of the balance sheet, income statement, and profit and loss account of the party for gathering beneficial information about the party credit worthiness.2.2.3.6 Account Profitability ReportWe can explain it with the help of example. E.g. Alkhair, Gadoon, & Nobel Form these are three companies. Here in account profitability report we combine all these three companies and then find out the profitability. After that calculate the average figure of these three companies in shape of one figure.2.2.3.7 Credit Memorandum Mostly corporate client is handled in credit memorandum and usually grant the loan of 75 million or above. When the party apply for the loan so the bank must analysis the following things.A: Three Year Performance B: Management AnalysisC: Financial Analysis D: Risk Summary Like1: Business Risk 2: Financial Risk3: Management Risk 4: Security Risk5: Account Performance RiskE: Variance Analysis (Demand or Running financing)2.2.3.8 Sanction AdviceSanction advice means the page on which approval or the detail of the loan taker is mentioned is called sanction advice. The bank collects the following information from the loan taker:a: obligor name b: Business segmentc: purpose d: pricee: commission f: expiry2.2.3.9 Promotion of the New SchemeWhen the ABL introduce new scheme for their customers benefit so the PROMOTION WING does the promotion of the scheme, which is located in KARACHI.2.2.3.11 Search ReportIt is basically SICP (Security & Exchange Commission of Pakistan). It maintains charges on assets of different banks. It is basically known as sanction advice. It is mostly prepared on monthly basis.2.2.3.12 Credit Information BearuCIB is located in State Bank of Pakistan. It gives all the information about the credit. It is old (report) not more than two months. And this report is attached with the CA (credit application). Means before launching or giving loan to any (who can apply for the loan) company, the ABL ask from the CIB.2.2.3.13 Tangible Security Means when the bank give loan to the borrower so in this case they want security from the borrower either tangible or fixed assets. Tangible security means readily realizable assets such as, mortgage of land, plant, building, machinery, and any other fixed assets.2.2.3.14 Margin RequirementsBanks/ DFI (Development Financial Institution) shall adhere to the margin requirements as prescribed by State Bank of Pakistan from time to time.2.2.3.15 know Your Customer When the customer want to take loan or they want to take loan for their business or any other personal needs so for this, a customer must opened the account if the customer is Pakistani so he is treated as the Pakistani customer is treated but in case if he is non-residential so in this case passport, valid visa, purpose of stay, nature of business means for which business he borrow the loan from bank, and source of funding or source of income. So for these all process a form is used which is called KYC (Know Your Customer). And beside this the bank are also maintain different other informations like: -1: Each bank / DFI shall formulate and keep in writing, a comprehensive Know Your Customer policy approved by the Board of Directors.2: All reasonable steps should be taking to determine the true identity of every prospective customer. 3: CNIC verification from NADRA.4: Banks / DFIs shall obtain Introduction on the new account to assess the prospective customers / account holders integrity, respectability, and the nature of business. 3. Account DepartmentAccount department of Allied Bank Limited performs the following functions: 3.1 Agency FunctionAllied Bank Limited provides a wide range of agency function to its customers. They are involved in clearing of goods, the purchase of property, negotiable instrument, leasing, and other corporate activities. ABL charge a very nominal fee for these facilities. This provides ABL an edge over its competitors.3. 2 Staff SalariesAllied bank a very attractive salary package for its employees. The salary staff came into action at the 28th of each month. The salary calculations are related to the account section, and paid through cash department.3.3 Treasury FunctionIt handles the liquid funds and keeps a close eye on their receipts and payments; there is very tough and practical accounting procedure to regulate these funds.3. 4 Reconciliation of AccountsAs per Allied bank limited standard procedure, the bank has to furnish the reconciliation statement to the zonal head office and customers at the end of each month. But if the customer needs reconciliation statement twice or more a month so his request also been entertained by the department.3. 5 Asset and Liability Position of the BankThis is the most important function of the account department. In this function the bank position in the light of its asset and liabilities is assessed on regular basis, and if there is any discrepancy incurs then it is promptly reported and remedial action are taken to solve the problem.3.6 Classification of AdvancesAccounts department has to deal with various types of advances at the same time. In order to deal with them clearly and finally the department has to manage various types of advances separately on the basis of their nature, duration, and amount.

CHAPTER 4 CRITICAL ANALYSIS4.1 swot analysisSTRENGTH WEAKNESSES OPPORTUNITIES & THREATThe main purpose of doing SWOT analysis is to highlight all aspect of the bank. We can say that it is a tool to get a quick overview of banks strategic situation. It is an effective technique for analyzing the strengths, weakness, and opportunities and threat of an organization. It tells us about the firm position. It helps the readers to understand the performance of the bank very easily. As like the other banks the ABL have some strength, weakness, opportunities and threats, which are as under: -4.1.1 StrengthsStrength is present within an organization and when utilized, become a means of distinction from competitors.1. ABL is a schedule commercial bank with good branch networks in NWFP.2. Equipped with modern technology.3. Trained & qualified professionals.4. Low level of employee satisfaction and commitment.5. Good banking relations with other financial institutions as well as with the customers, which give positive results in goodwill & loyalty of the customers towards the organization.6. Courteous staff.7. Regular training programmes for their employees, which are still very less in majority of other banks.8. Sound computer network.4.1.2 Weaknesses Weaknesses are the shortcoming in the structure or functioning of the bank and need to be taken care of immediately. It is usually because of these weaknesses that the competitors leave us behind in the race.1. Centralized decision-making.2. Excessive paper work & lengthy procedure for obtaining loan.3. Absence of sound and organized marketing & MIS deptt.4. Relying more on the rented building.5. Improper selection of premises for branches i.e. Regional Office Peshawar is on the 1st floor, which create problems for customers and especially for aged customers.6. The management is not dynamic like other banks e.g. Habib Bank, MCB and UBL etc.7. The employees are totally unaware about the latest technology.

4.1.3 OpportunitiesOpportunities are always present in the external market whoever grab it first, is the market leader. Means an external situation, which an organization can benefit from, is called opportunity for that organization. ABL can grab the following opportunities1. Opening of new branches inside as well as outside the boundaries.2. Inter-branch transaction through computer network.3. Providing new investment opportunities for the people of the country.4. Serving new customers or expanding into new geographical markets or product segments.5. Customers feedback on different products and services has really improved the banks performance and encouraged the atmosphere for other future policies.6. Opening the business schools.7. Give information to the bank employees about the latest facilities. That they can easily cope with the any situation. 4.1.4 ThreatsThreats are also part of your external environment and pose a constant danger to an organizations operations. However, a proficient is the one that converts these threats into opportunities.1. Not adopting itself with the changing marketing strategies of other financial institutions. I.e. Crore Patti of HBL, Car Aamed of UBL etc.2. Closed and sick industries/projects financed by the Bank.3. Slow industrialization in the country.4. Changing political & economic conditions.5. High turnover of already trained employees from the bank.6. Increasing foreign banks in the country. Which provide highly specialized and attractive services provided by foreign banks to their customers7. Un-consistency in government policies regarding to business and economic sector.

chapter 5conclusion and recommendations5.1conclusionAllied Bank of Pakistan limited (formerly Australasia Bank Limited) has witnessed and experienced all political, economic, financial and technological changes, which have taken place in the South Asian Region since it was incorporated in 1942 at Lahore. In 1947 when Bank was in nascent age, it had to undergo a traumatic event, which divided Asian Sub-continent into two independent states namely Pakistan and India. Allied Bank, being the only Muslim Bank on the soil of Pakistan, lost over 50% of its operations and assets, which were on the soil of India.The management undauntedly faced the multiple challenges resulting from huge human and financial losses on the one hand and the payment system and banking facilities to all sectors of economy on the other hand. The Bank also rendered valuable treasury services for the Government OF Pakistan and despite many constraints played an effective role in socio-economic uplift of the country.In 1971 the Bank lost more than half of its assets and network due to secession of the then East Pakistan. The Bank not only survived this serious crisis but also regained its financial strength maintaining the growth rates in key performance indicators.5.2recommendationsSome of the recommendations are given here for its improvement.1. Excessive paper work is nothing but waste of time. So excessive paper work i.e. lengthy procedures should be avoided.1. When a good worker is paid the same salary, then why he will work hard, by looking his colleagues, either he should be awarded with increments or special prize.2. The formally organized Mkg. & MIS departments should establish.3. Forecasting needs to be introduced at Allied Bank Limited. Before making any decision, it should properly forecast to see that the decision, which they are likely to take, has any good or bad implications for the bank and for the economy as a whole. It will help in better planning.4. Planning is the name of thinking in advance. A scientific manager always tries to know where he is & where he wants to reach in future. Planning helps determine future personnel needs and attendant training programs. Without knowing what managerial personnel will be needed and what experience to demand, an enterprise cannot intelligently recruit people and train them. Furthermore organization planning can disclose weaknesses and other mistakes in the organization. So the importance of planning cannot be ignored.5. The banks promotion policy should be based on experience, hard work and capabilities of the workers etc. besides promotions these workers should also be given some other incentives.

ReferencesPersonal observation and interview with, Branch Manager Mr Muhammad. Hanif Sab. Personal observation and interview with Mr. AhmarHussain Sab (CSM). Personal observation and interview with Mr. Musa Kaleem Ullah Sab (MTO).Personal observation and interview with Mr.Asghar Khan (Assistant Cashier)

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