8/11/2019 abcd fjg

1/13

8/11/2019 abcd fjg

2/13

By: Abhishek Jadhav

Yogesh KambleDigvijay Patil

Gaurav Ghateshahi

Submitted To: Prof. Sandhya T.

8/11/2019 abcd fjg

3/13

Introduction.

Defini tion of Communication.

Formal Communication.

Advantages, Disadvantages of Formal Communication.

I nformal Communication.

Advantages, Disadvantages of I nformal

Communication.

8/11/2019 abcd fjg

4/13

The word communication has been der ived from the Latin

word Communicare which means to share. However,

communication incorporates, besides commonal i ty, the

concept of transfer of ideas, meaning and information.

Communication has enabled us to organize - to work in

groups; and through organization, we have been able to

overcome barr iers to our existence that we could not have

subjugated individually.

8/11/2019 abcd fjg

5/13

Communication is an exchange of facts, ideas, opinions, or

emotions by two or more persons.

W.H. Newman and C.F. Summer Jr.

Communication is the process by which information is

transmitted between individuals and / or organizations so that

an understanding response results.

Peter Little.

8/11/2019 abcd fjg

6/13

Meaning: It is in the form of official messages and news that

flow through recognized channels or routes formally laid by

the organization.

This communication may take place between a superior andsubordinate, a subordinate and superior or among employees

at same level or departmental managers.

It flows in 3 directions:1) Downward,2) Upward 3) Horizontal.

8/11/2019 abcd fjg

7/13

Companysnews bulletins.

Special interviews.

Conferences.

Employees handbook.

Company magazines.

8/11/2019 abcd fjg

8/13

Advantages Effective.

Provides close contact

between members of theorganization.

Control over the sub-

ordinates and fixing in their

responsibility.

Flow of essential

information in an orderly

manner.

Disadvantage Stiff , Slow and Rigid.

Channels of communication

are not perfect.

Organizational distance,

screening at various points

and narrow route are the

three bottlenecks in the flowof communication

8/11/2019 abcd fjg

9/13

It is in the form of unofficial messages (work related or

people related) that flow outside the officially designed

channels.

Technically called as grapevine communication.

Result of natural desire to communicate with each other

freely and frequently.

It takes place due to individual needs.

8/11/2019 abcd fjg

10/13

Face to face discussion.

Telephone.

Email.

Voice messaging (voice mail).

Instant messaging (chatting).

8/11/2019 abcd fjg

11/13

Advantages

More flexible and much

faster.

Helps in achieving betterhuman relations

Fulfills the psychological

needs of the employees.

Disadvanteges

Information may be

distorted.

Lacks official status andless dependable.

Has no definite origin and

direction.

Leakage of confidentialinformation.

8/11/2019 abcd fjg

12/13

Single stand: communication in sequence.

Gossip network: communicates to all on non-selectivebasis. Probability network: Individual communicates randomly. Cluster network: an individual communicates to only those

whom he trusts.

8/11/2019 abcd fjg

13/13