AASCIF Technology Workshop September 22-24, 2010 Glenn Audiffred
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Transcript of AASCIF Technology Workshop September 22-24, 2010 Glenn Audiffred
AASCIF Technology Workshop
September 22-24, 2010
Glenn Audiffred
Louisiana Workers’ Compensation Corporation
LWCC – Implementing The Project Management Office
Topics
Background Major Goals Creating the PMO Transition Success Factors Q & A
Background
LWCC is private, mutual worker’s compensation company chartered by the state
First policy written in October 1992
Support over 1,200 agents
18,000 policyholders
2005: 325 emps; 2010: 260 emps
PMO Implemented in 2005
Business Case for the PMO
Major Goals:
Improve Overall Successful Project Implementation
Raise the Project Management maturity Level of the Organization
Creating the PMO
Important Factors Executive Sponsorship A Clear and Repeatable Process Communicate, Communicate, Communicate
Address PMO’s affect on the Organization
Improved Corporate Project Decision Making Project Delivery: On-time, Within Budget, Within Scope Accountability Increased Customer Satisfaction
PMO’s Are Not “one size fits all”
Transition
Did Someone Say “Structure?”
Training and Mentoring Required Training for the PMO Process Departmental Mentoring
Now They Ask for it by Name!
Rewards Collaboration, Teamwork, Interpersonal Skills, Respect,
Recognition Project celebrations
Success Factors
Start small with a focus to support projects
Increase maturity level and focus to include Senior Management
Be Mindful of Bureaucracy
Focus on Training & Mentoring
Continuous Improvement
Q & A
Questions?