Clover® History

Clover Family Hardware/Software

Clover App Market

Right Fit for Clover

Clover Resources & Support

What Happens Next

Recap

Q & A

Agenda

aAGENDA

Objectives:

By the end of this presentation you will:

Be familiar with Clover’s background & core components

Gain an introduction to the different benefits of each Clover Hardware

Device and Software Plan

Have identified Clover resources and be able to navigate the Clover App

Market

Start to recognize which merchants may be a good fit for the Clover

solution

Understand the Post Sale Processes for Clover

Smart Payment Technology: The Concept

CLOVER® HARDWARE FAMILY

Clover replaces merchant’s cash register, payment terminal, and

accessories with an integrated suite of products.

CLOVER STATION

CLOVER MOBILE

CLOVER MINI

CLOVER GO

CLOVER FLEX

CLOVER GO NFC

Clover Hardware - CountertopClover Mini Clover Mobile Clover Station

Screen Size 7.0” 7.0” 11.6"

Weight 2.5 lbs. 1.2 lbs. 5.0 lbs.

Power Source Electricity Rechargeable Battery (8-

10hr life)

Electricity

Internet Connectivity Ethernet, Wi-Fi, 3G Wi-Fi, 3G Ethernet, Wi-Fi

Scanning and Camera Front Facing Camera,

Bar Code Scanner

Peripheral

Front Facing Camera,

Trigger Scanner

Embedded

Rear Facing

Camera/Scanner, Bar

Code Scanner

Peripheral

Counter Top Footprint 6.0”x 5.25” Dock plate: 7.75” x 4.75” 11.0” x 7.5”

Printer Integrated Thermal 2

1/4 paper

Thermal 2 1/4 paper,

Low Energy Bluetooth

Mobile Printer

Thermal 3 1/8 paper,

Physically Connected

EMV, NFC and PIN

Debit

Integrated Integrated w/ FD40 PIN Pad or

Mini tether

Mobility Fixed Location Fully Portable Fixed Location

• No physical servers required

(saving $$)

• Connect to our systems via 3G,

Wifi, Ethernet

• Syncs between devices constantly

• Securely stores data – no worries

about theft or damage of devices

Cloud Based Software

Manage business remotely from anywhere

via the Web Dashboard!

Payments Plus (Terminal Software) Bundle - Free

All of the capabilities of a standard credit

card terminal, plus more, including:

Accept credit, debit, and cash

Manage tips, tabs, auths, and

refunds

Closeout Reporting

Customer Mgmt

Syncs with the cloud

Includes support for

EMV® and Apple Pay®

Available on:

Clover Mobile Clover Mini

Clover Flex

Register Pro Software Bundle$29.95 + $5 Security monthly per device

All of the capabilities of the

Terminal Bundle, plus:

Create & manage inventory

Ring up orders

Charge tax

Apply Discounts

Access to all apps (200+)

Think of the Register bundle like an all-

in-one business management system

Available on:

Clover Station

(Register Classic)

Clover Mobile Clover Mini

Clover Flex

The Menu benefit; for restaurants only using REGISTER.

How to Switch Plans

Through the power of the cloud, it’s a simple click in the App Market

Clover App Market

Business Dedicated App Market

• Download features when you need them

• Delete them when you don’t

• Only pay for what you use

• Updates are made to each app quickly

• Sticky and customized

Apps are a HUGE competitive differentiator!

help.clover.com/explore-apps

Clover Product Fit

These are the general guidelines that could mean Clover® is the

Right Fit (not including Go)

• Less than 10 locations

• $100k - $2m in annual revenue

• Familiarity and comfort with cloud-based and smart technology

What Makes an Ideal Clover Merchant

• Clover hardware and apps support many different vertical markets

• Restaurants: QSR and FSR

• Pay at the table & line busting

• Upgrade from a cash register or manual system

• Not replacing Micros, Aloha, etc.

• Retail

• Apparel

• Specialty Stores

• Services

• Hair and Nail Salons

• Doctor’s Offices

• A Clover Station, Mobile and Mini can all can work together on a single MID or

separately. A mixed hardware environment is supported, but a mixed software

environment is not!

Additional vertical based Clover® gaps

No Hotel & Car Rental

No Petro; the Fuel app is limited

No Multi-MID (with the exception of Clover Go)

No EBT Food (beware grocery and convenient stores)

HSA (beware medical with mixed inventory)

Clover is always improving, but there are some gaps in its functionality

Clover Resources, Support,

and Processes

• www.clover.com/home

– You can set up a demo account for

free!

• http://blog.clover.com/

– NEW!

• www.help.clover.com

Instructions on Set Up

Announcement by week on NEW

feature/functionality

Learn how to use feature

Explore Apps (by function or vertical)

Clover Resources

Clover Presales – for you 800-788-9516

Clover Support – for merchants Omaha: 844-864-5449

First Data’s Clover Support

ORDERS CUSTOMER SUPPORT

clover id sent, create clover web dashboard email

activation email

tracking information and links to educational videos

shipped email

installation and training of hardware / software

installation & training

troubleshoot hardware and software

technical support

with hardware and proprietary apps

feature / functionality

eliminating merchant downtimeequipment swaps / returns

ensuring they are correctincorrect orders

Sales Process: Sales Rep

1. Sales rep and merchant reach verbal agreement on product &

pricing

2. Merchant executes contract & Sales rep sends to boarding/support

contact @ i3verticals

3. Sales rep also submits a clean, legible detailed menu for

restaurants

4. Merchant is approved by i3verticals for account (BAU)

5. Sales rep and merchant are notified via email

What Happens Next - Flow

Boarding

Credit Approval

Merchant Profile Built

Clover ID CreatedWelcome

activation Email Sent to Merchant

MSC ticket, adds addendum,

initiates Menu Task

Menu Built

Devices shippedShipped Email

Sent to Merchant

Installation & Training Call

KEY

i3Verticals

FD Systems

Clover Support

The Core Components of any Clover® Sale

Merchant Services

Cloud Based Software

Open App Market

24x7 Support

Security

Custom Hardware

Thank You / Q&A