AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality...

29
AAATE 2005 Lille – 6 September 2005 Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, [email protected] - Association BrailleNet Pierre GUILLOU, [email protected] - Association BrailleNet

Transcript of AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality...

Page 1: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 1 / 29

The Support-EAM Project

An e-Accessibility Quality Mark

to Promote Social Inclusion

Dominique BURGER, [email protected] - Association BrailleNet

Pierre GUILLOU, [email protected] - Association BrailleNet

Page 2: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 2 / 29

Contents

• an eAccessibility QM ?– At European level, what are the choices ?– At national levels, what are the choices ?

• Support EAM Project ?

• Positive effects to all ?

Page 3: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 3 / 29

Contents

an eAccessibility QM ?– At European level, what are the choices ?– At national levels, what are the choices ?

• Support EAM Project ?

• Positive effects to all ?

Page 4: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 4 / 29

eEurope: an Information Society for all

[2000-2002] eEurope 2002: eAccessibility as a target– 2001: W3C/WAI WCAG as de facto standard

for all public Web sites

– 2002: AA for all Web sites

[2002-2005] eEurope 2005: eAccessibility as an horizontal action

– 2003: provision of an eAccessibility mark for goods and services

Page 5: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 5 / 29

National policies on Web Accessibility

CountriesLaw on Web accessibility

Public Web sites

Austria Yes Yes

Belgium - Yes

France Yes Yes

Germany Yes Yes

Ireland Yes Yes

Italy Yes Yes

Netherlands - Yes

Portugal Yes Yes

Spain Yes Yes

Sweden Yes Yes

United Kingdom Yes Yes

Page 6: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 6 / 29

National interpretations of Web Accessibility

CountriesLaw on Web accessibility

Public Web sites

Indirect WCAG reference

“National”label

Austria Yes Yes Yes -

Belgium - Yes Yes Yes

France Yes Yes Yes Yes

Germany Yes Yes Yes -

Ireland Yes Yes Yes -

Italy Yes Yes Yes Yes

Netherlands - Yes Yes Yes

Portugal Yes Yes Yes -

Spain Yes Yes Yes -

Sweden Yes Yes Yes -

United Kingdom Yes Yes Yes Yes

Page 7: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 7 / 29

The current situation in Europe

Page 8: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 8 / 29

Needs in Europe

• Avoid fragmentation• Harmonisation • WCAG • System of verification• Common rules for Web industry

Page 9: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 9 / 29

Needs in Europe

• Avoid fragmentation• Harmonisation • WCAG • System of verification• Common rules for Web industry

Unified methodology

eAccessibility Quality Mark

Page 10: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 10 / 29

Contents

• an eAccessibility QM ?– At European level, what are the choices ?– At national levels, what are the choices ?

Support EAM Project ?

• Positive effects to all ?

Page 11: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 11 / 29

www.support-eam.org2004 - 2006

Objectives

Page 12: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 12 / 29

www.support-eam.org2004 - 2006

Objectives• Unified Web Accessibility Evaluation Methodology (UWEM).

Page 13: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 13 / 29

www.support-eam.org2004 - 2006

Objectives• Unified Web Accessibility Evaluation Methodology (UWEM).• e-Accessibility Quality Mark and a European Authority.

Page 14: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 14 / 29

www.support-eam.org2004 - 2006

Objectives• Unified Web Accessibility Evaluation Methodology (UWEM).• e-Accessibility Quality Mark and a European Authority.• Accredited regional Helpdesks in Europe.

Page 15: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 15 / 29

www.support-eam.org2004 - 2006

Objectives• Unified Web Accessibility Evaluation Methodology (UWEM).• e-Accessibility Quality Mark and a European Authority.• Accredited regional Helpdesks in Europe.

7 PartnersBrailleNet (France), Fundosa Teleservicios (Spain), Bartimeus Accessibility Foundation (Netherlands), Dublin City University (Ireland), Universität Linz (Austria), Katholieke Universiteit Leuven (Belgium), AccessInMind Ltd (the United Kingdom).

FundingThe INFSO DG of the European Commission(the 6th Framework Program).

Page 16: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 16 / 29

WAB Clusterwww.wabcluster.org

The WAB Cluster is the European Web Accessibility Benchmarking Cluster.

It is a cluster of 3 European projects to develop a harmonized European methodology for evaluation and benchmarking of websites [24 organisations].

www.eiao.netwww.support-eam.orgwww.bentoweb.org

Page 17: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 17 / 29

WAB Clusterwww.wabcluster.org

Page 18: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 18 / 29

www.support-eam.org2004 - 2006

Page 19: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 19 / 29

www.support-eam.org2004 - 2006

European Workshop

« Policies and legislations in favour of

e-accessibility in Europe »Paris, 31 January 2005

In the presence of Madame Marie-Anne MONTCHAMP

State Secretary for Persons with Disabilities

20 presentations from 10 countries

Governmental organisations, Companies, organisations of/for

handicapped persons

Austria, Belgium, Denmark, France, Ireland, Italy, the

Netherlands, Spain, Sweden, United Kingdom

Participants from 16 countries

Page 20: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 20 / 29

www.support-eam.org2004 - 2006

• Within the WAB Cluster, development of a Unified Web Accessibility Methodology (UWEM), in coordination with WAI, based on W3C/WAI and to be synchronised with the foreseen migration from WCAG1.0 to WCAG2.0.

• UWEM 0.5 soon on www.wabcluster.org

Page 21: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 21 / 29

www.support-eam.org2004 - 2006

Survey online (Feb-March 2005): “Stakeholders’ needs for a Quality Mark”

• Objective: to collect opinions and wishes about a quality scheme for the accessibility of Web sites and other possible accompanying services to support e-accessibility in Europe.

• About 450 answers from more than 20 countries were received. • They represent a great variety of stakeholders (public organisations,

Web designers, …)

• Result: Stakeholders are prepared to seriously take into account the different aspects involved in Web accessibility, including the technical and financial ones. They ask for criteria, methodology, services and Quality Mark.

Page 22: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 22 / 29

www.support-eam.org2004 - 2006

CEN/ISSS Workshop (April 2005 – March 2006)

“Specifications for a complete European certification scheme concerning the delivery of a Quality Mark for

Web Content Accessibility”

• announced January 31st 2005

• launched April 14th 2005 – 70 participants - 45 Organisations - 14 countries

• 1st of 3-4 working meeting : June 22nd, Paris

Page 23: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 23 / 29

www.support-eam.org2004 - 2006

CEN/ISSS Workshop

• based on existing standards (EN45000 series – ISO standards)

• compatible with schemes developing in several countries (the Nethelands: ACC-RvA; France: BNET-ADAE, Spain: AENOR-ANEC…)

Page 24: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 24 / 29

www.support-eam.org2004 - 2006

CEN/ISSS Workshop

• Applicable to– Voluntary self certification– Mandatory self certification– Voluntary third-party certification– Mandatory third-party certification

• But the Workshop will NOT recommend any of these schemes.

Page 25: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 25 / 29

www.support-eam.org2004 - 2006

Third Party Certification

ConformityCheck

Certificate

Independant Organisation

Developer/owner

Web Site

Accessibility Specification

Contract

Page 26: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 26 / 29

www.support-eam.org2004 - 2006

ConformityCheck

Declaration

Quality Assurance

Developer/owner

Web Site

Accessibility Specification

Conformity Declaration

Page 27: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 27 / 29

Contents

• an eAccessibility QM ?– At European level, what are the choices ?– At national levels, what are the choices ?

• Support EAM Project ?

Positive effects to all ?

Page 28: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 28 / 29

Positive effects of a Quality Mark

Nationalpolicies

Nationalpolicies

Web siteowner

Web siteowner

NTIcompanies

NTIcompanies ISPISP

TelecomcompaniesTelecom

companies

TrainingcompaniesTraining

companies

UserUser

QualityMark

QualityMark

Page 29: AAATE 2005Lille – 6 September 2005Page 1 / 29 The Support-EAM Project An e-Accessibility Quality Mark to Promote Social Inclusion Dominique BURGER, dominique.burger@snv.jussieu.fr.

AAATE 2005Lille – 6 September 2005 Page 29 / 29

Thank you !

Questions are welcome.