We bring peoplehome safely.

As an internationally operating air ambulance, Alpine AirAmbulance transports patients from every continent safelyback to their home country. Our road and air fleet meetsinternational state-of-the-art criteria and fulfils the needsand requirements of the patients as well as those of ourprincipals. Our employees take care day and night of peoplewho are taken ill or have accidents during their holidays orstays in Switzerland and abroad. Our team transports themas rapidly as possible to their home country for furthertreatment or transfers them to one of the Swiss healthcareinstitutions.

Alpine Air Ambulance offers the whole range of internationaland national repatriations as well as secondary transportand arranges them in the name of the insurance companies.

A joint venture between Lions Air Group AGand Touring Club Suisse.

The main shareholder in Alpine Air Ambulance is Lions AirGroup AG, which has been an established and successfulaviation company at Zurich airport for over 25 years now.Since the middle of 2011 Touring Club Suisse (TCS) hasheld a minority stake in the air ambulance company.

Alpine Air Ambulance is a member of Lions Air Group AG.This aviation group incorporates the companies of Lions Air,skymedia, skyEmotions, Skylink, a maintenance companyand the ambulance transport company EuroMedTrans.Lions Air Group AG also holds a stake in the trafficinformation service viasuisse.

«Medical transportin your name.»

Our mission:To repatriate or transfer the clients of our principals who aretaken ill or have accidents during holidays or other stays inSwitzerland or abroad to a healthcare institution as rapidlyas possible. We do this with the aid of ambulance airplanes,intensive care helicopters, ambulance vehicles and onboard of airliners. We are on duty worldwide, 365 days inthe year, and comply with the highest standards of qualityand safety.

Our vision:To be among the best in the field of repatriationand medical passenger transport and to make theimpossible possible.

Ursula HuberHeadGround-OPS

Pascale ReinleOfficer-in-Charge

Aina BroggiOfficer-in-Charge

The team at our Operations Center takes care of all theissues connected with a repatriation or a transfer andcommunicates in several languages. Our center is alwayson standby and reachable day and night even on weekendsand public holidays. The means of transport for repatriations,transfers or organ transports are available immediately.

• Organization of air ambulances with airplanes orhelicopters including transport with ambulance vehicles.

• Organization and coordination of scheduled flights,if necessary with accompanying medical personnel.

• Communication, in the name of the insurance company,of timely information to the patients, the hospitals andphysicians involved, as well as all others concerned.

• Organization and obtaining of all necessary immigration,landing and overflight permits.

«Our Operations Center is reachable around the clock –a dedication aimed at your customers.»

We always act in the name of our principals.

Alpine Air Ambulance functions as an operator for theprincipals. These are predominantly assistance, accidentinsurance or health insurance companies. As a TCS partnercompany we organize all repatriations and transfers of TCSmembers – whether abroad, from abroad to Switzerland orwithin Switzerland.

Alpine Air Ambulance always acts in the name of theprincipal and lets the patients know this. This way thepatients have a transparent perception of the servicesfinanced by their insurance company. We already cooperatewith other insurance companies who likewise want toprovide their policy holders with such a service.

As an operator we undertake to achieve the best possiblesolution for our principals and their clients. In each individualcase our Operations Center will choose the optimal modeof transport. The operations are carried out with the LionsAir Group AG fleet or with our partners.

Alpine Air Ambulance carries out repatriations, transfers,emergency doctor shuttle operations and organ transports.Our network partners for this are carefully selected aviationand transport companies.

RepatriationsRepatriations are return transports, or transports backhome, of people who are taken ill or have accidents whileon holiday or abroad. This is our core function. We fulfillthis with airplanes, helicopters and ground ambulancesof the Lions Air Group AG or other selected partnercompanies. Depending on the journey distance we use anambulance airplane that repatriates either one or upto six patients in one flight.

With stretchers developed specially for Alpine AirAmbulance, we can use an Airbus 320 for the repatriationof up to 28 patients at a time. This facility is uniquethroughout Europe. For shorter distances of up to500 kilometers we use a specially equipped helicopterfor repatriations.

Accompanied flightsDepending on the medical situation of the patients, weorganize charter or scheduled flights with accompanyingmedical personnel. Our team of physicians and nurses thencares for its patients competently and highly professionallyat all times, taking charge of the patients at the foreignhospital and accompanying them all the way to the hospitalin their home country. Our teams thus repatriate peoplefrom all the continents in the world every day.

«We offer a comprehensivemedical transport service.»

TransfersThe competences of our teams and the equipment of ourfleet also allow us to carry out transfers within Switzerlandand other countries near its borders efficiently andeconomically, whether from one hospital to another orbetween preliminary and subsequent healthcare institutions.Transfers are made either with the intensive care helicopteror with an ambulance vehicle. Both means of transportare fitted with the latest medical equipment and are eachaccompanied by experienced physicians and/or qualifiedparamedics.

Transplant flightsAlpine Air Ambulance is a cooperation partner of severalSwiss university hospitals in the area of transplant flightsand organ transport. Organ transplants have to be carriedout under short time constraints, so we transport teamsaround the clock to explant organs in other hospitals, orfly donated organs to the various transplant centers inSwitzerland.

The Alpine Air Ambulance medical team is headed by achief physician who is responsible for the quality ofmedical measures. The crucial aspect in this is modern,state-of-the-art medical care that allows patients safeand complication-free transport in both repatriations andtransfers, regardless of the situation. Our physicians arequalified medical specialists – mostly in anesthesiologyor intensive care – or have a certificate of qualification inemergency medical aid. As part of their work in varioushospitals in Switzerland or abroad the physicians workin rotation systems, either for Alpine Air Ambulance or inthe various partner companies.

The members of our nursing team are trained asparamedics and also have a corresponding additionalqualification in nursing or intensive care and anesthesianursing. All employees working on helicopters have gained

an HEMS Crew Member certificate, which represents aninternational standard for medical crew personnel.As HEMS Crew Members they support the pilots beforetakeoff, during the flight and after landing in the areasof communication, navigation and other aviationprocedures.

Cutting-edge technology for safe transport.Our air and road ambulances are fitted with cutting-edgehigh-tech equipment which is used according to therequirements of the situation and the needs of the patients.

«Our medical team has the best medical training andworks according to the standards of the Swiss health service.»

Ventilation• ICU ventilation equipment for invasive andnon-invasive ventilation (Oxylog 3000plus)

• Capabilities of pressure-controlled and volume-basedventilation (BIPAP, SIMV, CPAP)

• Mobile suctioning unit and oxygen devicesMonitoring• ICU monitoring with ECG, invasive and non-invasive bloodpressure measurement, capnometry, temperaturemeasurement and pulse oximetry (ARGUS PRO Live Care 2)

Fluid management and medication• Several precision syringe pumps (Braun Compact S)• Emergency and intensive care medication equipmentReanimation• Biphasic defibrillator, mechanical chest compressiondevice (Lucas 2) and first Swiss intensive care helicopterwith hypothermia treatment (RhinoChill)

Laboratory• Blood sugar measurement and mobile blood gasanalysis system

Extras• Immobilization material and thoracic drainage set• Child emergency bag and burns set

Helicopter:Eurocopter EC 135Ambulance vehicle:

Mercedes 316 CDI SprinterMercedes Viano

Ambulance airplane:Cessna CitationDornier 328

Ambulance airplane:Gulfstream 100

Airbus 320 (MEDEVAC-Jet)

We subject our airplanes and helicopters to regular checks.So we can always guarantee you the highest standardsof quality and maximum safety. In the area of repatriationAlpine Air Ambulance deploys several ambulance airplanesand helicopters with experienced pilots as well as speciallyequipped road ambulances.

In total the Lions Air Group AG has a fleet of nine airplanes,nine helicopters and several ambulance vehicles. Twohelicopters and two road ambulances are «TCS branded».At the same time we have partnerships with otherselected partners.

Ambulance airplane: Airbus 320 – MEDEVAC jetFor the first time in Switzerland we can offer a large-capacityflying ambulance in the form of a specially equipped Airbus320, which is used for mass evacuations of lightly to heavilyinjured patients.

Ambulance jets: Dornier 328, Gulfstream 100and Cessna CitationThe Gulfstream and the Cessna Citation are used forindividual ambulance flights with a maximum of oneto two patients. A Dornier 328 is available for multipletransports of up to six patients or four intensive carepatients.

«Our fully equipped fleetcan always be relied on.»

Technical details: Airbus 320Length/height: 37,57 m/11,76 mWingspan: 34,09 mMax. speed: 904 km/hMax. range: 5700 kmMax. number of patients: 28Max. number of staff: 25

Helicopter: Eurocopter EC 135The Eurocopter EC 135 is a twin-engine helicopter from themanufacturer EADS. This helicopter is the most widespreadrescue helicopter in the world.

Ambulance vehicle: Mercedes 316 CDI SprinterThe Mercedes-Benz Sprinter is used as a mobile intensivecare unit (MICU) for ambulance journeys worldwide.

Technical details: Gulfstream 100 Cessna Citation Dornier 328Length/height: 16,96 m/5,54 m 14,91 m/4,62 m 21,28 m/7,20 mWingspan: 16,64 m 16,69 m 20,98 mMax. speed: 874 km/h 793 km/h 620 km/hMax. range: 6034 km 3297 km 1350 kmMax. number of patients: 1-2 1-2 3-6

Technical details: Eurocopter 135Length/height: 12,13 m/3,55 mRotor diameter: 10,20 mMax. speed: 254 km/hMax. range 665 kmMax. number of patients: 1

Technical details Mercedes 316 CDI SprinterMotor (performance): Ottomotor, 1,8–3,5 liters (115–190 kW)Length: 5245–7345 mmWidth: 1993 mmHeight: 2435–3055 mmMax. number of patients: 1-2

Alpine Air Ambulance was founded in 2011 and isa joint venture between Lions Air Group AG andTouring Club Suisse (TCS).

Lions Air Group AG, as owner of Air OperatorCertificates No. 1501 und No. 3031, has the rightto fly both helicopters and airplanes.

Contact:Alpine Air Ambulance AG, P.O. Box 233CH-8058 Zürich AirportPhone: +41 44 813 09 09, Fax: +41 43 422 11 77soscenter@air-ambulance.ch, www.air-ambulance.ch24/7: +41 44 813 10 10 (Ambulance Hotline)

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