A22 functions on_web
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E-MENU FUNCTIONALITIES ON WEBSITE FOR RESTAURANT STAFF Project: E-menu on iPad for Thai restaurant Topic: Outcome – The final prototype Content: Functionalities on E-menu website Created by Traitet Th. Created Date 5 Aug 2012 Revised Date 7 Sep 2012 Revision No. 1.0 Document Name O02-001
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Transcript of A22 functions on_web
E-MENU FUNCTIONALITIES
ON WEBSITE
FOR RESTAURANT STAFF
Project: E-menu on iPad for Thai restaurant
Topic: Outcome – The final prototype
Content: Functionalities on E-menu website
Created by Traitet Th.
Created Date 5 Aug 2012
Revised Date 7 Sep 2012
Revision No. 1.0
Document Name O02-001
PURPOSES OF THIS DOCUMENT2
Purposes of this document• To present the final prototype
• To present main features of e-menu website before demonstration & interviews
1) PROCESS DIAGRAM
3
BUSINESS PROCESS4
Customers come into restaurant
Cashier open a New
Order
Customer Orders Food
& Drinks
Bar (Cashier)
staff Prepare Drinks
Chefs CookStarter
Waiting Staff Serves Drinks
Waiting Staff Serve
Starters
Customer Request to eat Main Course
ChefsPrepare
Main Course
Customer Request a
waiter
Waiter goes to table to
provide service
Customer Request a
Bill
Waiter goes to table to
make payment
Cashier closes Table
Chefs cookMain Dishes
Waiting Staff Serve Main
Dishes
Customers leave from restaurant
Record Order Status “Cooking”
Record Order Status “Serving”
Record Order Status “Served”
Record Order Status “Served”
Record Order Status “Served”
Record Order Status “Serving”
Record Order Status “Serving”
Record Order Status “Cooking”
Record Order Status “Cooking”
Record Service Status “Finished”
Record Table Status “Closed”
Record Service Status “Finished”
Order Status = Confirmed
Table Status = Opened
Pictures from Shutterstock (no date)
2. MANAGE TABLE
5
2. MANAGE TABLE6
Operation Buttons
1. New Order: Customer come
2. Close Order: Customer leave
3. Check Details: Check Ordered List
4. Manual Order: Order Food & Drinks
manually by staff
Information on this screen
5. Table No Table No 1-9
6. Seat Qty. Max. customers per table
7. Opened Time: When table is opened
8. Called Main: When customer requests
main course on iPad
9. Billed Time When a cashier checks bill
10. Closed Time When customers leave
2.1 OPEN A NEW ORDER7
1
2
3
4
Open a New Order or Table
1. Click menu “Open Table”
2. Click “New Order” on an available
table
3. Enter a “No of Customers”
4. Click “Open New Table”
Comments
5. Users can check “Order Status”,
number of seats and other
information on a selected row.
- Table is not unavailable
- Table is Available
6. In the “Open New Order” screen, the
system shows the maximum
customers for the table selected.
7. System shows only the last
transaction of each table or one row
per table.
2.2 CLOSE ORDER8
1
2
Close Order
1. Click menu “Operate Table”
2. Click “Close Order” on a table is
being opened.
3. The picture will change to
Comment
4. Users cannot close table, which is
unavailable.
3
2.3 REOPEN ORDER9
1
2
Reopen Order
1. Click menu “Operate Table”
2. Click “Re-open” on a table which
was already closed.
3. The picture will change to
Comments
4. Users can “Re-open” table for only
table which was already closed.
5. This feature uses when a user closes
table unintentionally.
3
2.5 VIEW ORDER DETAILS10
View Order Detail
1. Click menu “Operate Table”
2. Click button “Check Detail”
3. Order Details is shown with list of
ordered item and total amount of
the selected order.
1
2
3
2.6 MANUAL ORDER BY CASHIER
11
View Order Detail
1. Click menu “Operate Table”
2. Click button “Manual Order”
3. Add ordered item
4. Click “Confirm Order”
Comment
5. This function does the same as
ordering on iPad. It uses when
ordering on iPad has a problem.
1
2
3
4
4
3. OPERATE ORDER
12
2. MANAGE TABLE13
Manu Category
1. Starter: Prepared by Kitchen
2. Main Course: Prepared by Kitchen
3. Drinks: Prepared by Bar
4. Sweet: Prepared by Bar
Order Status
5. Confirmed: When an order have already
confirmed by a customer.
6. Cooking: A Chief starts to cook
7. Serving: A waiter starts to serve
8. Served: After food or drinks have
already served.
2.1 OPERATE ORDER
FOR STARTERS14
Manage Order for Starters
1. Click menu “Operate Order”
2. Select menu category
“10_STARTER”
3. Click button “COOKING” by a chef
when before starting to cook.
4. Click button “SEVRING” by a chef
when starting to serve (cooking is
finished).
5. Click button “SERVED” by waiting
staff when food have already
served.
Comment
6. Reset button: Uses for reset ordered
status to “CONFIRMED” again when a
user does wrong operation.
7. Cancel Button: Uses when an ordered
item is cancelled by customer. The
system will remove than item from
the screen.
1
2
3 4 5
2.2 OPERATE ORDER
FOR MAIN COURSE (MAIN
DISHES)
15
Manage Order for Main Course
1. Click menu “Operate Order”
2. Select menu category
“20_MAIN_DISHES”
3. Click button “COOKING” by a chef
when before starting to cook.
4. Click button “SEVRING” by a chef
when starting to serve (cooking is
finished).
5. Click button “SERVED” by waiting
staff when food have already
served.
Comment
6. After a customer confirms order,
chefs prepares ingredients.
7. After a customer requests main
course, chefs starts to cook.
8. ** CALLING MAIN *** is message for
chefs in order to starts cooking.
1
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3 4 5
2.3 OPERATE ORDER
FOR DRINKS & SWEET16
Manage Order for Drinks & Sweet
1. Click menu “Operate Order”
2. Select menu category “30_DRINK”
or “40_SWEET”
3. Click button “COOKING” by a bar
staff when he starts to prepare
drinks.
4. Click button “SEVRING” by a bar
staff when drinks have already
prepared.
5. Click button “SERVED” by waiting
staff when drinks have already
served.
Comment
6. Reset button: Uses for reset ordered
status to “CONFIRMED” again when a
user does wrong operation.
7. Cancel Button: Uses when an ordered
item is cancelled by customer. The
system will remove than item from
the screen.
1
2
4 53
4. MANAGE SERVICE REQUEST
17
4. MANAGE SERVICE REQUEST18
Service Type:
1. REQUEST_BILLING: When a user requests
bill.
2. REQUEST_WAITER: When a user requests
waiter.
Service Status:
3. COMPLETED: After a service is supported
by staff.
4. OPENED: After a service is
requested by a customer.
Comment:
5. System show services requested by customers existing
customers. It doesn’t show historical data in this
screen.
4.1 MANAGE SERVICE REQUEST
FOR REQUEST WAITER19
Manage Service Request “Request
Waiter”
1. Click menu “Service Request”
2. Click button “Finished” after a
waiter go to the table requested.
3. System shows “Completed Time” or
supporting time.
Comment
4. Button “Reset” uses when a user
does miss operation.
1
2
3
4.2 MANAGE SERVICE REQUEST
FOR REQUEST BILLING20
Manage Service Request “Request
Billing”
1. Click menu “Service Request”
2. Click button “Billing”
3. Check information in the “Operate
Billing” screen
4. Click “Completed Billing” after
payment have made.
5. Click “Close Table” to close this
table.
6. Click “Return to Operate Service”
7. System returns to “Operate Service
Request” screen.
Comment
8. After “Close Table”, customers cannot
order more food & drinks. However, if
customer would like to order more, a
cashier staff has to open a new order.
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2
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3
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REFERENCE21
SHUTTERSTOCK (no date). Men people restaurant waiter. [online]. Last accessed 7 September 2012 at: http://www.shutterstock.com/pic-83982625/stock-vector-man-people-restaurant-waiter-chef-customer-icon-symbol-pictogram.htmlhttp://filevector.com/restaurant-icons-vector.html.
