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AProject On

DEMAND ANALYSIS OF HONEYWELL PRODUCT

AND PERFORM SERVICE ANALYSIS WITH

REFERS TO THANE AREA

Submitted in the partial fulfillment for the requirement of

the award of degree of Masters of Management Studies

(MMSII)

of

Mumbai University

Submitted by

Mr. Sawant Kiran Sanjay

Roll No: 09

MMSII Academic

Year: 2013-14

Under the guidance of

Prof. Dhiraj Kute

Changu Kana Thakur Institute of Management Studies and Research

Plot1 & 4, Sector11, Khanda Colony,

New Panvel (w)410206

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CERTIFICATE

This is to certify that the project title Demand analysis of Honeywell

product and perform service analysis with refers to Thane area is

successfully done by Mr. Sawant Kiran Sanjay, Roll No.09 during the

partial fulfillment of the course Masters in Management Studies (MMS

II) under University of Mumbai through Changu Kana Thakur Institute of

Management Studies and Research, New Panvel, Navi Mumbai.

(Prof. Dhiraj Kute) (Dr. S. T. Gadade)

Project guide (Director)

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Declaration

I, Mr. Sawant Kiran Sanjay , Student of Changu Kana Thakur Institute of

Management Studies and Research, MMS II, has completed this project

on title Demand analysis of Honeywell product and perform service

analysis with refers to Thane area in the academic year 2013- 2014. The

information submitted in this project is true and original to the best of my

knowledge.

Mr. Sawant Kiran Sanjay,

Roll No: 09

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Acknowledgement

I was fortunate enough to have guide like Dronacharya for guiding me in mylearning and who helped me to reach the pinnacle of success like Arjuna did. Furthering

the age-old guru shishya tradition. So in the same sequence at very first I would like

to confer the flower of acknowledgement to faculty members who taught me that how

to do project through appropriate tools and techniques.

I am grateful to DR.S.T. Gadade (Director) and the coordinator Prof. Mr. Nilesh.

Manore. I would like to express my sincere gratitude to Prof. Dhiraj Kute for being my

mentor throughout the project. I would also like to thank each and every professor and

other literary staff and computer lab staff who contributed in their own special way to

guide and help me.

No words of thanks will judge the support rendered by my friends, Specially

Rohit jagtap and Pranit mhatre . With that, I thank my family member for undying

support Thank you Vira Printers, kalamboli for giving the project such a beautiful

look Finally, it is only when one writes a book that one realizes the power of

MSWord, form grammar checks to replace-alls. It is simple without this software,

this book would not be written. Thank you Microsoft Crop!

I am thankful to these people for giving their kind support, cooperation and

for being informative and tolerant. I would not have completed my project on the given

time without the sincere efforts and guidance of the above mentioned people, whose

presence was the blessing in disguise for me. I hope the same amount of cooperation in

future also for developing my career prospects

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CONTENTS

Chapters Particulars Page No

Executive Summary

1. Introduction about Subject

2.

Aim of the Project.

Objective of the study.

Hypothesis

Literature review

3.

Importance of the study

Scope & limitations of the study

4. Research Methodology

5. Details about Subject (Theory)

6. Industry overview

Company profile

7. Data Analysis & findings

8. Result Conclusion

9.Suggestions

Bibliography

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In each and every management training scheme there is a provision for real job

experience within the academics time period call it summer training or corporate training or

corporate interaction. The main aim of this is to introduce the corporate arena. This trainingto utilize and implement the theoretical knowledge of the classroom into real corporate

world . it is well said nothing is much practical than a good theory. But on the very same we

can not deny practical in the better than theory :. These phrases are opposing each other but

also are complementary to each other .experiencing both in a good dedicated manner really

plays a lot in ones profession carrier.

In the field of marketing the scenario is no expectation. Field experience is very

much necessary for the student of marketing too in this stream of business the application

of theory is very frequent from the consumer behavior to consumer satisfaction all thetheory can be explained in a day spend in the filed of marketing .

Marketing is now so much diversified that now it can be internet ,but experiencing

the real marketing tactics is the filed . there force I am really thankful to my college and

COSMOS company for providing me this opportunity.

This project on Demand analysis and perform service analysis with market is

basically done by two different surveys:

1. Dealer Survey

2. Consumer Survey

Honeywell has had a presence in India for many decades and currently hasbusinesses headquartered across four locations in IndiaBangalore, Chennai,Gurgaon, and Pune, employing over 7000 people. Honeywells business presence inIndia is roughly about USD 400 million and growing at an impressive rate. The Superbrands Council of India has recognized Honeywell as a Business Super brand.

Honeywell Automation India Ltd is a leading provider of integratedautomation and software solutions that improve productivity enhance comfort and ensure

safety and security of your homes and business premises. With over 2500 employees and anannual turnover of about Rs. 868 crores, HAIL is headquartered in Pune with 8 offices allover India. HAIL is a listed company on the Indian Stock Exchange and is part ofHoneywell Inc. the technology leader with 120000 employees across 100 countries worldwide

Executive Summary

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Since November 2004, when the parent Honeywell acquired the remaining 40% stake fromthe Tatas, HAIL has come a long way, stepping out from the shadows and emerging as themarket leader in most of the business areas it operates in, a fact that is underlined by thepresence of Rashtrapathi Bhavan in its clientele list.

With its five strategic businesses, namely, the Global Services, Honeywell

Building Solutions, Honeywell Process Solutions, Control Products and the Honeywell

Security Group, HAIL drives the nation's growth by playing a major role in the smooth

running of the "core" business sectors of the Indian Economy, be it Infrastructure,

Petrochemicals, Refining, Chemicals, Mining & Metals or Automobiles and Hospitality.

The objective of this research is to determine company products demand in

markets as well as proving services to client. . It involves the study the distributor

channel and distributor relationship with customer regarding product and services in the

market

Collected the information from customer and dealer through questionnaire surveyLater I went through the process of filling the questionnaires from 30 retailers as well as

customer & 20 dealers selling and consuming both client taken into account to making

valuable research more effectively . Secondary data from various sources like magazines,

a journal etc has also been taken.

Ultimately, it can be said that the most important task of marketing research is to

identified demand of the product. Although this study is conducted at small level (only

some part of Thane) yet the findings and suggestions of it will help the management of

the organization.

The study will also help the organization in making decision regardingpromotional schemes and also identified the hidden opportunity in the certain other area

as well as company what types of services give to clients after selling the products

It also includes the visits of the places where others competitors similar products were

installed to get their performance feedback and identified the hidden opportunities for

Honeywell company

After done the research to find out which assumption should be right in

selected market area and presenting the Researched report for the company .This report

were will used full for company

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.

Chapter: - 1

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Demand

Theamount of a particulareconomic good orservice that a consumer or group

ofconsumers will want topurchase at a givenprice.Thedemand curve is usually

downward sloping, since consumers will want to buy more as pricedecreases.Demand for

a good or service is determined by many differentfactors other than price, such as the price

ofsubstitute goods and complementary goods. In extreme cases, demand may be

completely unrelated to price, or nearly infinite at a given price. Along withsupply,demand

is one of the two key determinants of the market.

The concept of demand takes on a very particular, and somewhat different, meaning

in economics. Economically speaking, to demand something means to be willing, able and

ready to purchase a good or service. Let's examine each of these requirements in turn:

Willing to purchase:Being willing to purchase simply means that one likes an item enough to want

to buy it, and this is usually what people think of when they encounter the concept ofdemand. However, it's important to remember that, while it's good to want things, desireto purchase is not the only requirement for economic demand.

Able to purchase:Wanting to purchase an item doesn't mean a whole lot if one doesn't have the

means to make the transaction happen. Therefore, ability to purchase is another importantfactor of demand. Economists don't specify how an individual must be able to pay for anitem- she can pay with cash, check, credit card, money borrowed from friends or taken fromthe piggy bank, etc.

Ready to purchase:Demand is, by its nature, a current quantity, so an individual is only said to

demand something if she is willing and able to purchase it now as opposed to some pointin the future.

Putting these three requirements together, it is reasonable to think of demand asanswering the question "If a seller were to show up right now with a whole truckload of theitem in question, how much would an individual purchase?" Demand is a prettystraightforward concept, but there are a few other things to keep in mind:

Individual vs. Market Demand

Not surprisingly, demand for any given item varies from person to person.Nonetheless, market demand can be constructed by adding together the individual demandsof all of the buyers in a market.

http://www.investorwords.com/205/amount.htmlhttp://www.investorwords.com/1639/economic.htmlhttp://www.investorwords.com/6664/service.htmlhttp://www.investorwords.com/1055/consumer.htmlhttp://www.investorwords.com/3952/purchase.htmlhttp://www.investorwords.com/3807/price.htmlhttp://www.investorwords.com/1397/demand_curve.htmlhttp://www.investorwords.com/9409/decrease.htmlhttp://www.investorwords.com/1872/factor.htmlhttp://www.investorwords.com/16790/substitute_goods.htmlhttp://www.investorwords.com/4822/supply.htmlhttp://www.investorwords.com/4822/supply.htmlhttp://www.investorwords.com/16790/substitute_goods.htmlhttp://www.investorwords.com/1872/factor.htmlhttp://www.investorwords.com/9409/decrease.htmlhttp://www.investorwords.com/1397/demand_curve.htmlhttp://www.investorwords.com/3807/price.htmlhttp://www.investorwords.com/3952/purchase.htmlhttp://www.investorwords.com/1055/consumer.htmlhttp://www.investorwords.com/6664/service.htmlhttp://www.investorwords.com/1639/economic.htmlhttp://www.investorwords.com/205/amount.html

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Implicit Time Units

It doesnt really make sense to describe demand without time units. For example, if

someone asked how many ice cream cones do you demand? you would need more

information in order to answer the question. Does demand mean demand today? This week? This year ? All of these time units are going to result in different quantities demanded, so

its important to specify which one you are talking about. Unfortunately, economists are

often somewhat lax about mentioning the time units explicitly, but you should remember

that they are always there.

The formal definition is services are an economic activity offered by one party to another,

most commonly employing time-based performances to bring about desired results in

recipients themselves or in objects or other assets for which purchasers have responsibility.

Time-based means something the firm does, which is within a certain time period. Desired

results are outcomes desired by the customer.

In exchange for their money, time and effort, service customers expect to obtain value

from access to goods, labour, professional skills, facilities, networks and systems

Organisations also use a wide array of business-to-business (B2B) services, varying to some

degree according to the nature of their industry, but usually involving purchases of a much

larger scale than those made by individuals or families. Nowadays, firms are outsourcing

more and more tasks to external service providers in order to focus on their core business.

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Service

Marketing has been considered to be an integral business aspect for long. Service

marketing is the endorsement of economic activities offered by a company to its consumers,

it is considered to be a special sub set of marketing because it focuses on how rendering of

services can affect both the customer attitude and the marketing strategy. Service

marketing includes building public relations, advancing customer loyalty, developing

quality of service, handling relationships and complaint management.

Service marketing involves 3 types of marketing:

1. EXTERNAL MARKETING

2. INTERNAL MARKETING

3. INTERACTIVE MARKETING

External Marketing :

"Setting the Promise"

Marketing to END-USERS.

Involves pricing strategy, promotional activities, and all communication with customers.

Performed to capture the attention of the market, and arouse interest in the service.

Internal Marketing :

"Enabling the Promise" Marketing to EMPLOYEES.

Involves training, motivational, and teamwork programs, and all communication with

employees.

Performed to enable employees to perform the service effectively, and keep up the

promise made to the customer.

Interactive Marketing :

(Moment of Truth, Service Encounter)

This refers to the decisive moment of interaction between the front-office employees

and customers, i.e. delivery of service. This step is of utmost importance, because if the employee falters at this level, all prior

efforts made towards establishing a relationship with the customer, would be wasted.

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Chapter: - 2

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To analysis Demand of Honeywell product and perform service analysis with refersto Thane area

To determine and analyze the Market Potential of the Honeywell Company inThane

TO measuring demand and putting strategy in market

To identify the factor which influence the purchase decision of customer withproduct and services .

To study and determine the competitor position in the market.

To Recommendations on how to increase the sales of the company product and

how to cater the recruitment of the people via distributor and retailers

To find out the opportunity and captures the market

To analysis distributor relationship and distributor channel with product andservices in the market

Aim of the project

Objective of the Study

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Null Hypothesis:-

Honeywell has higher product demand in the market

Alternative Hypothesis:-

Honeywell has lower product demand in the market rather than competitor

Hypothesis

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1. Supply chain management

Authors Name Rahul V. Altekar

Chapter 2 demand management in supply chain

Type of demand page no.12

Independent demand (items are generally finished goods )

Dependent demand (items are generally components )

forecasting

As manufactures, retailer and distribution companies move toward integration theirsupply chains, they realize that an accurate representation of future demand is necessary toreduce cost and prevent customer dissatisfaction

Demand forecasting model 26

Supply chain strategy 34

2. Consumer behavior (4 edition)

Authors NameDAVID L. Loudon and Albert J ,Della Bittla

Chapter 21 Organizational buying behavior

The nature of organizational buying 658

organizational buying is in some ways similar to consumer buying it is notorganizations making the buying decisions but people within those organizations.

But there are significant differences that must be understood by marketers in order tosucceed in the organizational market.

Organization buying decision 673

Type of decision situations 673

Literature Review

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3. Sales Management (decision, Strategies and Cases) Fifth Edition

Authors NameRichard R.Still , Edward W.Cundiff norman A.P.Govani

Chapter 9 Distributive Netwirk Relation

Developing Management Efficiency in Distributive Organizations 230

4. Marketing management, Introduction to Sales Management. 13 Editions

Authors Name: philip kotler, kevin L. keller, Abraham koshy, mithileshwar jha.

Chapter 4 Conducting research and forecasting demand 86

Chapter 7 Analyzing business Markets 172

Chapter 13 Designing and Managing Services 336

web sites: www.pearsoned.co.in/marketingmanagementindia.page number: 124

Product and service quality

Product and service quality, customer satisfaction and company profitability areintimately connected. higher levels of quality result in higher levels of customersatisfaction, which support higher prices and lower costs.

Studies have shown a high correlation between relative product quality and

company profitability." Quality is clearly the key to value creation and customersatisfaction".

From a management point of view, marketing is an organizational function

and set of processes for creating, communicating, and delivering value to customers

and for managing customer relationship in ways that benefit the organization and its

stakeholders. Marketing management is the art & science of choosing target market and

getting, keeping, and growing customers through creating, developing, and

communicating superior customer value.

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5. Marketing Management

Authors Name Dr.K. Karunakaram

Web siteswww.himpub.com

Chapter 3 understanding market environment 35Chapter 5 marketing Research 107Chapter 6 Demand measurement and sales forecasting 129Chapter10 Service marketing 202

o Importance of Service Marketingo Marketing Mix in Services Marketingo Service Quality

Distribution Management & Sales Promotion 197-221.

The operational success of a company depends not only on well it

performs in terms of production and sales but also on how well its entire channels

of distribution compete with competitors channels. A company may produce the best

products but still not do well if its dealers perform poorly in sales and services against

the competitors dealers. A channel of distribution is a set of interdependent

organizations involved in the process of making a product orservice available for use or

consumption by the consumer or business user.

6. Industrial marketing 2 Edition

Authors Name:Krishna K Havaldar

Chapter 3 the nature of industrial buying and buying behavior 34Chapter 4 Buying-seller relationship 52

Type of relationship

Customer relationship management

Chapter 8 Industrial Distribution channels and marketing logistics 154Chapter 13 Business-to-Business (Industrial) Marketing though Commerce 285

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Chapter: - 3

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Scope

Honeywell International is a Fortune 100 diversified technology and manufacturingleader, serving customers worldwide with aerospace products and services; controltechnologies for buildings, homes and industry; automotive products; turbochargers; andspecialty materials. Honeywell Process Solutions is part of Honeywell's Automation andControl Solutions group, a global leader in providing product and service solutions thatimprove efficiency and profitability, support regulatory compliance, and maintain safe,comfortable environments in homes, buildings and industry. For more information aboutProcess Solutions.

Safety & Security Zone at India Warehousing & Logistics Show is your ultimateopportunity to scale up your business. Within its huge scope and space, a warehouse isprone to subdued but potential hazards like breach of access & security, fire and powershedding, which has adverse effects on its seamless operations. To get over this challenge,there is an increased focus on safety and security while establishing a warehouse, thanks tospecific mandates from warehousing regulatory authorities and government bodies. IndiaWarehousing Show offers you the opportunity to exhibit your safety solutions to thewarehouse owners, companies from all sectors including pharma, retail, food & beverage,infrastructure, airlines, banks & financial institutions, courier and many more.

We encourage solution providers dealing with Access & Security Systems, Smoke &

Fire Alarm, Fire Protection, CCTV cameras and Power Backup Systems to exhibit at theshow to create business opportunities among the right users segment

The security systems services industry in the US includes about 5,000 companies withcombined annual revenue of about $15 billion, adding several competitive components tothe home automation integrator industry. Although perhaps the most proactive amongstmajor players is Honeywell, consumers have a plethora of options to choose from. Onemajor competitive issue exists: the industry is concentrated. The 50 largest companiesgenerate about 60 percent of industry revenue as a whole, although Honeywell generallystands above the rest.

The study is conducted to evaluate the performance and market positioning ofHONEYWELL in order to better scope to the investors, shareholders and the managementabout the rating of HONEYWELL and its performance in the current market situation.Hence Organizational study was conducted to analyze through the entire organization,its departments, their responsibilities, financial factors of HONEYWELL and to indirectlyhelp the investors, Government, employees, creditors and other stakeholders in financialforecasting and Planning also in decision making.

Importance of the Study

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There is a Scope of future and detailed Study of the more retail outlets of otherterritories to study buying and consumption pattern of particular segment in that region andalso the impact of communication in that region. Also there is a wide scope to study themarketing activity of other small and big companies in the other parts of country whichwould reveal how and why the particular brands are successful in particular regions only.So this study helps to Security System Services industry to know the market position ofdifferent companies. There is lot of scope to expand the market.

Optimized Communication

Since all information stored within the customer database is accessible centrally,Various departments within an organization can access such information seamlessly Hence,segments pertaining to customer management, sales effectiveness as well as marketingmanagement all are included within the scope of customer relationship managementsystems. Information searches happen within sub-seconds and there is no wastage of time ingetting access customized, vital information. With such small business crm systems,organizations can have access to holistic management as well as capabilities pertaining to

users as well as application.

There are two places that scope is defined on project. High-level scope is defined in

project charter. Low-level scope is defined in business requirements document.

High-level scope consists of two main components.

1. Deliverables. If you cant remember anything else about scope, list your

deliverables. Defining deliverables goes a long way toward defining the overall

scope of the project.

2. Boundaries. The try to define the boundaries of project. Boundary statements helpto separate the things that are applicable to project from those areas that are out of

scope.

There are two broad categories of research: applied and basic.

Applied means you have a problem and you are trying to solve it. Basic means you are

trying to understand the universe and have no immediate use for the information.

Companies who want to make money generally do applied reseach; basic reseach is done

universities, government agencies and not-for-profit think tanks.

The scope of a research project outlines the extent of the project and the requirements

necessary to achieve the goals and objectives The work that needs to be accomplished to

deliver a product, service, or result with the specified features and functions

During the project, this documentation helps the project team remain focused and on task.

The scope statement also provides the project team with guidelines for making decisions

about change requests during the project

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Terms of reference or statement of work, explains the boundaries of the project, establishes

responsibilities for each team member and sets up procedures for how completed work will

be verified and approved

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Limitation

Low connectivity

Less sampling

The limitation faced while doing a research was that the people were not ready

to give the information.

Sometimes the required persons were not available in there office or place

The respondents use to refuse to give the important information best known to them

The sources of data collection and time are limited in this research.

Marketing Research (MR) is not an exact science though it uses the techniques of

science. Thus, the results and conclusions drawn upon by using MR are not very

accurate.

MR is not a complete solution to any marketing issue as there are many dominant

variables between research conclusions and market response.

MR is not free from bias. The research conclusions cannot be verified. Thereproduction of the same project on the same class of respondents give different

research results.

Some respondent in corporate offices hesitate to give complete information.

Some respondent has not given proper information. Unavailability of visiting cardsfrom some respondent.

Some of the retailers were busy and could not give appropriate information. And

also very few retailers did not want to share any information

As study was done in Thane , it did not covered broader area to understand

prescribing behavior of customer

Inappropriate training to researchers can lead to misapprehension of questions to be

asked for data collection.

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The Data collected from the Dealer might not be very accurate to obtain the desired

information.

Difficulty in gathering the reasonable data.

The period of the project was not sufficient to study all the factors in deep.

Visiting various places for the study consumed a lot of time.

We cannot say that what the consumer have revealed will be right for each and

every situation because their perception is influenced by many factors.

Many consumer and dealers/retailers showed less interest in providing information

and havent cooperated.

Some of confidential information viz. credit period, schemes, policies and sales

figure were not disclosed by the competitors.

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Chapter: - 4

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A research design is the arrangement of condition for collection and analysis of adata in manner to combine relevance with research purpose with economy in procedure .

Research methodology is considered as the nerve of the project. Without a proper

well- organized research plan, it is impossible to complete the project and reach toany conclusion. The project was based on the survey plan. The main objective of surveywas to collect appropriate data, which work as a base for drawing conclusion andgetting result. Therefore, research methodology is the way to systematically solve theresearch problem. Research methodology not only talks of the methods but also logicbehind the methods used in the context of a research study and it explains why aparticular method has been used in the preference of the other methods

Research Design:

It is conceptual structure within which research is conducted. It constitutes the

blue print of collection, measurement and analysis of data. Research design is needed

because it facilitate the smooth selling of various operations, there by making research is

efficient as possible yielding maximum information within minimum time, effort and

money. Research design stands for advanced planning of methods to be used for

collecting relevant data and techniques to be used in the analysis. The design helps

researchers to organize his ideas whereby it will be possible for him to look for flows and

inadequate.

Research ApproachGeneral Survey

In this case, a general survey to gain knowledge about the market, commonly knownas the pilot survey was and undertaken where particularly information was gathered with respect to the brands, peoples / consumers perception so that it serves as a foundation toprepare the questionnaire for collecting primary data and that it helps in deciding othermethods to be adopted which may be useful in gathering the necessary information.

Methods of data Collection:

While deciding about the method of data collection to be used for the study, there are

only two types of data

Primary Data Collection Method

Secondary Data Collection Method

Primary Data

Data that has been collected from first-hand-experience is known asprimary data.

Primary data has not been published yet and is more reliable, authentic and objective.

Primary data has not been changed or altered by human beings; therefore its validity is

greater than secondary data.

Research Methodology

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Question Types

The profiling Sheet contains the three types of questions:

Multiple choice

Numeric Open End

Text Open/Close End

There are two types of modes to collectthe data.

Survey Method

Observation Method

Observation

This method is used to get past and current information of company and product.

For exampleWhat is brand image of the company?

Which are services providing to customer?

How do approach to customer?

How do approach to dealer?

Survey

This method is useful to gate actual information about market condition of that particular

product.

Survey involves some questions or we can say feedback report.

As far as the data collection method is concerned, designing the data collection for

Survey method is applicable to the project.

Questionnaire

Personal interview

(structured/unstructured)

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SECONDARY DATA SOURCE

Data collected from a source that has already been published in any form is calledas secondary data. The review of literature in nay research is based on secondary data.Mostly from books, journals and periodicals.

The secondary data sources that came to be utilized by me in these were as follows

Internet

Various journals reports

Magazine etc was used.

news papers

Files/document

Company sources.

External Sources-

Library

For e- school library

Internet services

SAMPLING METHOD

Random Sampling method

SAMPLE SIZE

50 Dealer, 40 Client and 10 Consultants

RESEARCHTOOLS

Questionnaires

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RESEARCH AREA

In order to make a comparative analysis study the consumer perception as well asdealer & retailer perception of Honeywell products with respect to its competitors data forthe study has been collected through a survey of Dealers/Retailers of Thane and

surrounding.

Thane

Ghodbunder road

Vashi

Navi Mumbai

Panvel

Analysis

The statistical comparisons you make here are the same as the ones you specified inyour protocol before any data were collected. It is understandable that the choice of specificstatistical tests may depend on the quality of the data in the end (whether continuous datawere normally distributed or not), so the specific test often cannot be stated in advance.This stage all the collected data had been analyzed and then a Report had been written.

Understanding of the data analysis procedures

Appreciate the meaning of the scientific method, hypotheses testing and statisticalsignificance in relation to research questions

realize the importance of good research design when investigating researchquestions

have knowledge of a range of inferential statistics and their applicability andlimitations in the context of your research

be able to devise, implement and report accurately a small quantitative researchproject

be capable of identifying the data analysis procedures relevant to your researchproject

show an understanding of the strengths and limitations of the selected quantitativeand/or qualitative research project

be adept of working effectively alone or with others to solve a research question/problem quantitatively.

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Statistical Methodology

Descriptive Method

The research which carried in this project for that descriptive method of research

is used. The term descriptive research refers to the type of research question, design,

and data analysis that will be applied to a given Project. Descriptive research is also called

Statistical Research. The main goal of this type of research is to describe the data and

characteristics about what is being studied. The idea behind this type of research is to

study Comparative study, Market share, Position in Segment.

Frequencies, averages, and other statistical calculations. Although this research is

highly accurate, it does not gather the causes behind a situation. Descriptive research is

mainly done to gain a better understanding of topic.

Analytical Method

In this research the survey method is used to collect the data from the market

so that data contains the different facts and numbers. Use in this data analysis is done

to know the marketposition.

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Chapter: - 5

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Demand

Theamount of a particulareconomic good orservice that a consumer or

group ofconsumers will want topurchase at a givenprice.Thedemand curve is usually

downward sloping, since consumers will want to buy more as pricedecreases.Demand for

a good or service is determined by many differentfactors other than price, such as the price

ofsubstitute goods and complementary goods. In extreme cases, demand may be

completely unrelated to price, or nearly infinite at a given price. Along withsupply,demand

is one of the two key determinants of themarket price.

Aggregate Demand - The combined demand of all buyers in a market.

Budget Constraint - The outermost boundary of possible purchase combinations that a

person can make, given how much money they have and the price of the goods in

consideration.

Buyer - Someone who purchases goods and services from a seller for money.

Competition - In a market economy, competition occurs between large numbers of buyers

and sellers who vie for the opportunity to buy or sell goods and services. The competition

among buyers means that prices will never fall very low, and the competition among sellers

means that prices will never rise very high. This is only true if there are so many buyers and

sellers that no one individual has a significant impact on the market's equilibrium.

Complementary Good - A good is called a complementary good if the demand for the

good increases with demand for another good.

Details about Subject

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Demand - Demand refers to the amount of goods and services that buyers are willing to

purchase. Typically, demand decreases with increases in price, this trend can be graphically

represented with a demand curve. Demand can be affected by changes in income, changes

in price, and changes in relative price.

Demand Curve - A demand curve is the graphical representation of the relationship

between quantities of goods and services that buyers are willing to purchase and the price of

those goods and services. Example:

Diminishing Returns - Concept that the marginal utility derived from acquiring

successive identical goods decreases with increasing quantities of goods.

Economics - Economics is the study of the production and distribution of scarce

resources, and goods and services.

Equilibrium Price - The price of a good or service at which quantity supplied is equal to

quantity demanded. Also called the market-clearing price.

Equilibrium Quantity - Amount of goods or services sold at the equilibrium price.

Because supply is equal to demand at this point, there is no surplus or shortage.

Expected Value (EV) - How much a buyer thinks that a good or investment will be worth

after a time lapse, based on the probabilities of different possible outcomes. Usually refersto stocks and other uncertain investments.

Giffen Good - Theoretical case in which an increase in the price of a good causes an

increase in quantity demanded.

Firm - Unit of sellers in microeconomics. Because it is seen as one selling unit in

microeconomics, a firm will make coordinated efforts to maximize its profit through sales

of its goods and services. The combined actions and preferences of all firms in a market

will determine the appearance and behavior of the supply curve.

Goods and Services - Products or work that are bought and sold. In a market economy,

competition among buyers and sellers sets the market equilibrium, determining the price

and the quantity sold.

Horizontal addition - The process of adding together all quantities demanded at each

price level to find aggregate demand

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Household - Unit of buyers in micro economics. Because it is seen as one buying unit in

microeconomics, a household will make coordinated efforts to maximize its utility through

its choices of goods and services. The combined actions and preferences of all householdsin a market will determine the appearance and behavior of the demand curve.

Income Effect - Income effect describes the effects of changes in prices on consumption.

According to the income effect, an increase in price causes a buyer to feel poorer, lowering

the quantity demanded, and vice versa. Although the buyer's actual income hasn't changed,

the change in price makes the buyer feel as if it has.

Indifference Curve - Graphical representation of different combinations of goods and

services that give a consumer equal utility or happiness.

Inferior Good - A good for which quantity demanded decreases with increases in income.

Marginal Utility - Additional utility derived from each additional unit of goods acquired.

Market - A large group of buyers and sellers who are buying and selling the same good or

service.

Market Economy - An economy in which the prices and distribution of goods and

services are determined by the interaction of large numbers of buyers and sellers who haveno significant individual impact on prices or quantities.

Market-clearing Price - The price of a good or service at which quantity supplied is

equal to quantity demanded. Also called the equilibrium price.

Microeconomics - Subfield of economics which studies how households and firms behave

and interact in the market.

Normal Good - A normal good is a good for which an increase in income causes an

increase in demand, and vice versa.

Optimization - To maximize utility by making the most effective use of available

resources, whether they be money, goods, or other factors.

Resource - A supply of capital that can be used in an economy. Because resources are

scarce, however, there is not enough to go around.

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Risk - Refers to the amount of variation in possible payoffs. A very risky investment will

have wide variation in possible payoffs, but might have a higher expected value; a less risky

investment will have a more predictable payoff, but a lower expected value.

Scarcity - Goods, services, or resources are scarce if there is not enough for everyone tohave as much as they would like.

Seller - Someone who sells goods and services to a buyer for money.

Substitute Good - Refers to a good which is to some extent interchangeable with another

good, meaning that when the price of one good increases, demand for the other good

increases.

Substitution Effect - Describes the effects of changes in relative prices on consumption.

According to the substitution effect, an increase in price of one good causes a buyer to buy

more of the other good, since the first good has become relatively expensive, and vice

versa. The buyer substitutes consumption of the second good for consumption of the first.

Supply - Supply refers to the amount of goods and services that sellers are willing to sell.

Typically, supply increases with increases in price, this trend can be graphically represented

with a supply curve.

Utility - An approximate measure for levels of "happiness."

Wage - Price per unit of time when the good being sold is some form of labor or work (as

opposed to a physical product

The different types of demand

Direct and Derived Demands

Domestic and Industrial Demands

Autonomous and Induced Demand

Perishable and Durable GoodsDemands

New and Replacement Demands

Final and Intermediate Demands

Individual and Market Demands

Total Market and Segmented Market Demands

Company and Industry Demands

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Determinants of Demand

When price changes, quantity demanded will change. That is a movement alongthe same demand curve. When factors other than price changes, demand curve will shift.These are the determinants of the demand curve.

Income:

A rise in a persons income will lead to an increase in demand (shift demandcurve to the right), a fall will lead to a decrease in demand for normal goods. Goods whosedemand varies inversely with income are called inferior goods (e.g. Hamburger Helper).

Consumer Preferences:

Favorable change leads to an increase in demand, unfavorable change lead

to a decrease.

Number of Buyers:

The more buyers lead to an increase in demand; fewer buyers lead todecrease.

Price of related goods:

a. Substitute goods (those that can be used to replace each other): price of substitute and

demand for the other good are directly related.

b. Complement goods (those that can be used together): price of complement and demandfor the other good are inversely related.

Expectation of f utur e:

a. Future price: consumers current demand will increase if they expect higher future prices;their demand will decrease if they expect lower future prices.

b. Future income: consumers current demand will increase if they expect higher future

income; their demand will decrease if they expect lower future

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Introduction on Service

The world economy nowadays is increasingly characterized as a service economy.

This is primarily due to the increasing importance and share of the service sector in the

economies of most developed and developing countries. In fact, the growth of the servicesector has long been considered as indicative of a countrys economic progress.

Economic history tells us that all developing nations have invariably experienced a shiftfrom agriculture to industry and then to the service sector as the main stay of the economy.

This shift has also brought about a change in the definition of goods and servicesthemselves. No longer are goods considered separate from services. Rather, services nowincreasingly represent an integral part of the product and this interconnectedness of goodsand services is represented on a goods-services continuum.

Definition and characteristics of Services

The American Marketing Association defines services as - Activities, benefits andsatisfactions which are offered for sale or are provided in connection with the sale ofgoods.

Intangibility:

Services are intangible and do not have a physical existence. Hence services cannot betouched, held, tasted or smelt. This is most defining feature of a service and that whichprimarily differentiates it from a product. Also, it poses a unique challenge to those engagedin marketing a service as they need to attach tangible attributes to an otherwise intangible

offering.

Heterogeneity/Variability:

Given the very nature of services, each service offering is unique and cannot beexactly repeated even by the same service provider. While products can be mass producedand be homogenous the same is not true of services.

Perishability:

Services cannot be stored, saved, returned or resold once they have been used. Once

rendered to a customer the service is completely consumed and cannot be delivered toanother customer.

.Inseparability/Simultaneity of production and consumption:

This refers to the fact that services are generated and consumed within the sametime frame.

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Types of Services

Core Services:

A service that is the primary purpose of the transaction

Supplementary Services:

Services that are rendered as a corollary to the sale of a tangible product.

Services marketing mix

The first four elements in the services marketing mix are the same as those in the traditionalmarketing mix. However, given the unique nature of services, the implications of these areslightly different in case of services.

Product:

In case of services, the product is intangible, heterogeneous and perishable.

Moreover, its production and consumption are inseparable. Hence, there is scope forcustomizing the offering as per customer requirements and the actual customer encountertherefore assumes particular significance. However, too much customization wouldcompromise the standard delivery of the service and adversely affect its quality. Henceparticular care has to be taken in designing the service offering.

Pricing:

Pricing of services is tougher than pricing of goods. While the latter can be pricedeasily by taking into account the raw material costs, in case of services attendant costs -such as labor and overhead costs - also need to be factored in. Thus a restaurant not onlyhas to charge for the cost of the food served but also has to calculate a price for theambience provided. The final price for the service is then arrived at by including a mark upfor an adequate profit margin.

Place:

Since service delivery is concurrent with its production and cannot be stored or

transported, the location of the service product assumes importance. Service providers haveto give special thought to where the service would be provided. Thus, a fine dine restaurantis better located in a busy, upscale market as against on the outskirts of a city. Similarly, aholiday resort is better situated in the countryside away from the rush and noise of a city.

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Promotion:

Since a service offering can be easily replicated promotion becomes crucial indifferentiating a service offering in the mind of the consumer. Thus, service providersoffering identical services such as airlines or banks and insurance companies invest heavilyin advertising their services. This is crucial in attracting customers in a segment where theservices providers have nearly identical offerings.

We now look at the 3 new elements of the services marketing mix - people, process andphysical evidence - which are unique to the marketing of services.

People:

People are a defining factor in a service delivery process, since a service isinseparable from the person providing it. Thus, a restaurant is known as much for its foodas for the service provided by its staff. The same is true of banks and department stores.Consequently, customer service training for staff has become a top priority for manyorganizations today.

Process:

The process of service delivery is crucial since it ensures that the same standardof service is repeatedly delivered to the customers. Therefore, most companies have aservice blue print which provides the details of the service delivery process, often goingdown to even defining the service script and the greeting phrases to be used by the servicestaff.

Physical Evidence:

Since services are intangible in nature most service providers strive toincorporate certain tangible elements into their offering to enhance customer experience.Thus, there are hair salons that have well designed waiting areas often with magazines andplush sofas for patrons to read and relax while they await their turn. Similarly, restaurantsinvest heavily in their interior design and decorations to offer a tangible and uniqueexperience to their guests

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Chapter: - 6

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Set up in 1987 as a joint venture between the Tata Group and Honeywell withmanufacturing, design and engineering facilities in the industrial city of Pune (160 kmsoutheast of Mumbai), Honeywell Automation is today the market leader in most of thebusiness areas it operates in. In 2004 the joint venture ended, with Honeywell buying outthe entire Tata stake.Honeywell Automation India (HAIL) is a leading provider of integrated automation andsoftware solutions that improve productivity, enhance comfort and ensure safety andsecurity of homes and business premises. With over 2500 employees and an annualturnover of about Rs. 868 crore, HAIL is headquartered in Pune with 8 offices all overIndia. HAIL is a listed company on the Indian stock exchanges and is part of HoneywellInc. the technology leader with 120000 employees across 100 countries worldwide.Honeywell International is a $36 billion diversified technology and manufacturing leader,serving customers worldwide with aerospace products and services; control technologiesfor buildings, homes and industry; automotive products; turbochargers; and specialtymaterials. Based in Morris Township, N.J., Honeywell hares are traded on the New York,London and Chicago Stock Exchanges.Innovation and adaptability are the hallmarks of HAIL and they aim at creating value forcustomers in an ever-changing market. The company drives the nation's growth by beingresponsible to its leadership position in running the 'core' business sectors of the Indianeconomy, be it infrastructure, petrochemicals, refining, chemicals, mining & metals orautomobiles and hospitality.Honeywell's brands can be seen on the thermostats in buildings, in electronic votingmachines, process control systems in refineries and factories or as sensors in automobiles.HAIL has an impressive 36000 sq ft. state-of-the-art manufacturing facility in Pune, andstrict adherence to quality and being receptive to customer needs has helped the Companyprovide innovative solutions, high-end consulting and engineering designs to organizations,both in India and globally, leading to enormous savings to the customers through betterproductivity, optimal use of materials and energy, lesser wastage and better maintenance of

equipment.1989 - Series 9000 systems were launched to meet the requirements of small controlapplications and the 620 LCS programmable controllers.

1990 - Several important projects for TDC-3000 systems were executed and new systemssuch as series 9000 and LCS-620 Series PLCS for the smaller market were introduced.

1991 - Honeywell's latest state-of-the-art "Process Manager" was introduced and theCompany commenced marketing of smart transmitters in India which find application inchemical fertiliser and other process industries.

- As a step towards indigenisation, a printed wire assembly manufacturing facility wasestablished for the manufacture of high volume PWAS of two products lines.

- During the year, building automation systems were launched in India.

1992 - The Company Commissioned during the year a complex integrated system for theTISCO blast furnace `G' plant.

- In April 1993, 20,00,000 Rights shares allotted (prem. Rs 25 per share prop. 2:5). Another80,000 shares offered to employees, etc. (prem. Rs 25 per share) (only 79,700 shares takenup).

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- During the year, the Company was awarded and executed several important orders forTDC-3000 systems in the refinery, petrochemicals, steel, power and pharmaceuticalsectors.

1993 - Honeywell's new generation Automotion Platform "Total Plant" was introduced andthe company marketed Building Automotion Control systems for Air-Conditioning, Fire

Detection and security applications.

- The Company successfully commissioned the systems for Tata chemicals cement plant,Indian Oil Corporations Hydrocracker Atomospheric Unit I and United Carbon's CarbonBlack Plant.

1994 - The Industrial Control Systems is the largest segment of the company's business,accounting for 80% of its revenue.

- The Company delivered 28 and commissioned 21 medium/large TDC-3000 systemsduring the year.

- During the year the Company was awarded the prestigious ISO 9001 certificate which isthe key to the TQM.

- The Company is the first and only company in India in the field of Industrial Automationand Control to be awarded this certification.

- For the third time in a row, the Company has won the Honeywell Asia Pacific Regional"Profitable Growth" Award.

1995 - During the year Company successfully set up the Smart Transmitter ConfigurationCentre for local manufacture of Honeywell S 900 Series Smart Transmitters.

1996 - The Company established a new platform-SCAN 3000 for small and mediumapplications.

- 17,61,997 No. of equity shares of Rs 10 each at a prem. of Rs 60 per share allotted onrights basis.

1997 - The Company enhanced its product portfolio by introducing process analyzer as aresult of Honeywell's acquisition of Leeds and Northrop Analyzer Division.

1998 - HPCL awarded Tata Honeywell a turnkey contract for off-site automation of theiroil movement & storage systems at their Mahul refinery.

- HPL has signed an MoU with Tata Honeywell under which all lumpsum turnkeycontractors of HPL will procure their distribution control systems and smart transmittersfrom Tata Honeywell.

1999 - THL, a joint venture between Tata Industries and the US-based Honeywell Corp, hastaken over distribution rights from Honeywell India for the systems business in its industrialautomation segment from January 1999. - Tata Honeywell, a joint venture between TataIndustries and Honeywell of the US, plans to expand its industrial automation and controlbusiness to the oil and gas industry and to new power plants being set-up in the country.

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- THL was selected as the best affiliate/joint venture of 1998 for demonstrating the bestoverall business performance.

- The merger of Honeywell Inc and Allied Signal internationally could signal additionalnew business opportunities for Tata Honeywell, the joint venture between Honeywell andTata Industries.

- The merger agreement between Honeywell and Allied Signal would lead to a globaltechnology company with revenues of $ 25 billions.

2000 - Tata Honeywell signed a memorandum of understanding with Group4 Securities toform a joint venture company to address the emerging need for Central Monitoring &Response Services for electronic security solutions.

- The Company launched electronic security solutions in Bangalore.

- Tata Honeywell has entered into a 50:50 equity joint venture with the Internationalsecurity firm Group 4 Securitas to provide central monitoring and quick security responseservices using electronic security solutions to residents of India's major cities.

- The Company is all set to expand its presence in electronic security solution segment withits new range of surveillance systems.

- Tata Honeywell Ltd. a joint venture between Tata Industries and the US-based Honeywell,launched its "Total Security Solutions" consisting of sensors, control panels, signallingdevices, panic switches and auto dialers.

- Tata Honeywell's Hi-spec Solutions India entered into an agreement with US-based PSDIfor offering the latter's "enterprise asset management solutions" process and manufacturing

sector in the Indian subcontinent.

- Tata Honeywell's Hi-spec solutions entered into an agreement with US-based PSDI foroffering the Latter's "enterprise asset management solutions" to the process andmanufacturing sector in the Indian subcontinent.

- Tata Honeywell Ltd. and Group4 Securitas Guarding Ltd. have entered into a 50:50 jointventure to form a new company called central Monitoring Services Pvt. Ltd.

- Tata Honeywell Ltd. the Industrial Security and Automation Company, has entered thehome and small commercial establishments security market with the launch of its TotalSecurity Solutions.

2002 -Indian Oil Corporation ties up with Honeywell for its information technology re-engineering project 'Manthan'.

2003 -Receives largest overseas order for automation of paper machine from Gaap insatTurkey valued at 1.8million USD with additional add on orders worth 1 million.

2004 -Tata Honeywell enters agreement with Gensym to sell automation solutions

2005 -Members of are hereby informed that the name of Tata Honeywell Limited shall bechanged to Honeywell Automation India Limited and the trading symbol of the company bechanged from TATAHONEY to HONAUT i.e. March 24, 2005

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-Honeywell Automation India introduces Experion Process Knowledge System (PKS) R300which features an innovative redesign of its automation and control platform hardware.

2007 -Honeywell Automation India Ltd has appointed Mr. Jack Bolick as the newChairman of the Company.

2008 - Honeywell Safety Manager Attains Certification From Factory Mutual.

- Honeywell Automation India Limited receives the Frost & Sullivan Brand Leadership andthe Product Leadership Awards in the Indian DCS Industry.

- Honeywell Introduces Advanced Energy Solutions For Industrial Power Generators.

2009 - Honeywell expands their Energy Efficiency Portfolio.

2011 - Honeywell Recognised For Dedication To Workplace Health And Safety With TwoInternational Safety Awards.

- Honeywell Launches New Remote Collaboration, Optimization And Operations Solution.

- Honeywell Chosen By Krakatau Steel To Improve Energy Efficiency And Reduce Costs.

- Honeywell Supplies Control And Safety Systems For Rwe Dea'S New North SeaPlatforms.

- Honeywell Boosts Smart Temperature Transmitter Portfolio With Enhancements To Stt250 Line.

2012 - The Board of Directors of the Company at its meeting held on February 09, 2012,inter alia, has recommended dividend of Rs. 10 per share.

Products and Services offered by the company:

Refining, oil and gas, pulp, paper & printing, power generation, power transmission &distribution, chemicals & life sciences, petrochemicals, and metals, minerals and mining.

Fire detection systems, security systems - access control systems, CCTV systems &perimeter control systems.a complete range of high quality and optimal cost engineering,

Software development & programming and hardware designhome and building controlproducts & solutions.

Electromechanical switches, electronic sensors, machine safety, controls, monitoring &

lighting: Sensors for test & measurement applications.

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Different divisions of the company:

Honeywell Process Solutions: Industry leader in the areas of process knowledgesystems, safety systems, simulation technology, wireless field devices, integrated facilityand process security systems.

Honeywell Building Solutions: Honeywell Building Solutions (HBS) is the largest andmost technically skilled building solutions player in the Indian sub-continent.

Global Engineering Services: Provides a complete range of high quality and optimalcost engineering, software development & programming and hardware design with totalfocus on quality.

Environmental and Combustion Control :In more than 100 million homes and 5million buildings worldwide, Honeywell's products, components and systems delivertemperature control, comfort, energy conservation and safety.

Sensing and Control: Provides electromechanical and machine safety switches,electronic and test and measurement sensors and vehicle controls, monitoring andlighting products for transportation, aerospace, military, industrial and medicalapplications.

Honeywell Security GroupProtects millions of homes, businesses and governmentfacilities around the world.

Awards & Achievements:

It is the first automation and control solutions company in India to receive doublecertifications of ISO 9001 and OHSAS 18001 certifications.

Honeywell Automation India received the Frost & Sullivan Brand Leadership and theProduct Leadership Awards in the Indian DCS Industry 2007

Honeywell Safety Manager is first safety system in process industries to Receive NFPA72 Certification from US certifying body

ISCEA awarded the 2007 Ptak Prize to Honeywell, in recognition of significant SupplyChain improvements through Vision, Business Rules, and Technology.

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Manufacturing Facilities

With world-class engineering products for industries and homes manufactured at its state-of-the-art manufacturing facility, HAIL has an edge when it comes to giving theircustomers the best. HAIL's production facility at Pune is among the few certified not just byHoneywell but also by several government and defense establishments.Spread over 85000 sq. ft, HAILs manufacturing facility is equipped with, System

Integration Services, Testing Facilities, Systems Assembly & Staging Centre at twolocations with dedicated export facility under Electronic Hardware Technology Park(EHTP).Printed Wiring Assembly (PWA) Manufacturing Facility, Smart transmittersmanufacturing, Sensor assemblies such as LCD hour meter, Wheel speed sensor, ThrottlePositioning Sensor, Testing & Calibration for outsourced products (Access, HVAC, HPMI/O) and a Smart Line Technology Centre. In 2003, the Companys GPS Manufacturingwas certified by the DRDO, the premier defense research organization in India. In year2008, Manufacturing lines for Global supply of products ( HC 900, TemperatureTransmitter , Load Computers etc.)Companys automotive manufacturing cell (Sensing & Control) has acquired TS 16949

certification. HAIL is also the first automation company in India to have received a doublecertification of ISO 14001 and OHSAS 18001. Safety Manager System certified with IEC61508 .

The facility uses contemporary technology for design andmanufacturing of components, transmitters along with marshalling andother cabinets. It also boasts of one of the most advanced testingfacilities for engineered products and solutions. HAIL's manufacturingfacility is well equipped to provide customers with value-addedcontract manufacturing services. The Companys expertise in diverse

engineering needs provides a one-stop shop for assuring you of thebest quality products and services, apart from global procurement andunique and timely delivery logistics.

Major components at the facility include Test Assembly and Quality Equipmentssuch asSemi Automatic Insertion Machine for PWA Wave Soldering System & PWACleaning System to carry out the Systems and Products Assembly, a Zehntel 850, Hot ColdChambers for stress test , In-Circuit Component Tester, custom built Functional TestEquipment, Precise Pneumatic / Hydraulic Pressure Generation and MeasurementEquipment. The quality and the reliability of the products are accurately tested by electroniccomponents such as Test Equipments, Passive Components, Active Components, PCBs

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Micro Sectioning, Digital Micrometers/ Vernier Calipers and Surface Coating Testers.Honeywell's stated Total Quality Policy is to continuously strive for excellence. Thediscipline of Total Quality permeates everything. The corporate aim is to be recognized as aworld-class supplier of best quality products and services. Delivery and Quality initiativessuch as Six Sigma, Lean through a systematic approach Honeywell Operating System,

drives Business Process Excellence and form an integral part of the HAIL culture.

Training Services

At HAIL, providing cutting edge solutions is a manifold commitment. Apart from assuringour clients of innovative technologies to help them stay ahead in the global competitivemarket, we also give them the extra edge by helping them constantly upgrade their skills.

To help our customers keep a finger on the pulse of emerging technologies, our

training services assess their training needs and provide customized training solutions.

Our training initiatives are not restricted to clients alone. HAIL also conducts training

programs for graduating students from various engineering streams. Our initiatives help

students familiarize themselves with emerging technologies and understand how they apply

and become integrated into the core of business, thus bridging the gap between institution

and industry

Energy Management

Energy Savings Performance contracts

Advanced Process Control Solutions

Smart Grid/Demand Response

Gas Detection

Personal Protective Equipment

Remote Services & Wireless

Video Analytics

Automatic Identification & Data Collection

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Honeywell Security Group

Honeywell is committed to security. The Honeywell Security Group (HSG) is one of the

worlds leading and most experienced manufacturers of electronic security systems

protecting millions of homes, businesses and government facilities around the world.

With over $40 million a year invested in research and development, the division strives tobring out the best and most innovative security products. The best global technologies are

leveraged at the Engineering Centre of Excellence in the US, China, India, Scotland and

France.

New commercial products include: Integrated Digital Video Manager (DVM), Enterprise

Network Recorder (NVR), Rapid Eye LT and the LobbyWorks visitor management system.

These new products are all designed to drive up revenues while making installations and

maintenance easier.

Make the right choice for the future by partnering with the Honeywell Security Groupa

division that is committed to success and to building a world that is safer and more secure.

Some of our value added services are mentioned below -

Video Systems

Full range of products that meet requirements ranging from simple camera systems to a

fully integrated system capable of working over LAN or Internet

Camera Speed

Dome

Monitor

Digital Video Recorder

Matrix

http://www.honeywellvideo.com/http://www.honeywellvideo.com/

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Access Control Systems

Available for various environments from single door access to integrated systems capable

of managing thousands of doors

Small, medium and large scale access control system

Proximity reader and cardSmartcard reader and card

Biometric reader

Intrusion Detection System

A complete range of intrusion detection products ranging from the simplest door contact to

the central station receiver

Intrusion control system

P I R

Dual Tech

Keypad

Wireless system

Central station receiver

Door contact

http://www.honeywellaccess.com/http://www.security.honeywell.com/hsce/http://www.security.honeywell.com/hsce/http://www.honeywellaccess.com/

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Honeywell Life Safety, based in North ford, CT, is a global leader in the following lines ofbusiness:

Fire Systemsproviding a full range of solutionsincluding integration and networkingto OEMs

and distribution in commercial, industrial, education, retail, lodging, government, andhealth care.Sensors and Devices

providing world-class gas, fire, and smoke detection to OEMs worldwide.Home Medical Care

producing remote patient monitoring products that serve clinical partners, end users,

and hospitals.Honeywell Safety Products

one of the largest providers of personal protective equipment serving the fire service,electrical safety and general industrial worker segments.

Honeywell Life Safety businesses design, manufacture, and market over 40 productfamilies including:

Conventional and intelligent fire alarm control panels Sensors and transmitters Toxic gas detection

Power supplies Intelligent/Addressable Devices Conventional and intelligent fire alarm control panels Medical peripheral devices Telemonitoring Voice evacuation Controller Systems Personal protective equipment

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Access Control Solutions

Honeywell provides healthcare administrators with the technology and tools to manage oneof the most important aspects of security and safetyappropriate access. Its all about theright people in the rightplaces at the right times. And its no easy task.

HoneywellAccess Control Solutionsput current information, effective controls, and swiftresponse capabilities at your security staffs fingertips, helping to improve security acrossyour entire organization. Our access control solutions include a wide range of accesscontrollers, digital proximity readers and ID systems and advanced biometric solutions, aswell as customized applications such as Lobby Work Visitor Management System.

Centralized Cardholder Management

Honeywell Security Manager is our powerful, software-based application. It usesdistributed server architecture to simplify management and access of cardholder functions

for employees, contractors and visitors. The system stores an unlimited number of cards,and indexes them for quick access. Cardholder information is stored and updated centrallyfor easy access throughout the organization. Shared access speeds processing in operationswhere employees visit multiple sites, and helps ensure data consistency and accuracy.Centralized cardholder management also gives operators access to a wealth of customizabledata and displays from a single window at their workstation.

Unsurpassed Security through Integration

Integrating access control operations with enterprise systems through the Honeywell(EBI) provides complete, single-window access to building information and enterprise

databases. The result: vastly improved security response and control.

It means, for example, that your access control system can automatically deny access to anemployee no longer on the payroll, based on data from a human resource application. Youcan grant access to site contractors by time of day, duration or project expiration. Expectnew operational and staff efficiencies, expanded control capabilities and enhanced securityresponsiveness when you integrate access control with your building management system.

Key Features of Honeywell Access Control Solutions:

Works with a wide range of Honeywell and third-party card and reader technologies,

surveillance and alarm systems Provides fully-integrated support for fingerprint readers and biometric authentication

systems using hand geometry Integrates photos and signatures into cardholder database for streamlined budging

operations Provides constant real-time location and status of tagged equipment and people

throughout your facility when integrated withHoneywell Asset Locator .Depend onHoneywell, the world leader in security technology, to provide reliable and affordablesolutions that help protect your patients, visitors, staff, building and equipment.

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CCTV

We are one of the traders and suppliers of qualitative range of Security Systems as Fire

Alarm Systems, CCTV, Intruder Alarm Systems, Access Control & Time Attendance

Systems, Public Address Systems and Video Door Phones. These CCTV cameras keep

record of employees, entry ways, locations, and other areas in an efficient manner. These

are widely appreciated for their outstanding audio as well as video image quality.

Honeywell (Dome Camera)

We are counted as one of the well-known suppliers, traders and distributors of acomprehensive and qualitative range of Honeywell (Dome Camera). These products are

efficiently designed by our trustworthy vendors, who use outstanding raw material in theproduction procedure. Our quality controllers start quality checking process, from the firststage of procuring products till its final dispatch.

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Features:

Outstanding performance

Durable

Intricately designed

Honeywell Dome/C-Mount Camera

Counted among the well-known organizations, we are engaged in supplying, trading anddistributing an exclusive range of Honeywell (C-Mount Camera). Known for its, excellentperformance and durability, these products are intricately designed by our certified vendorsusing quality raw material. Varied quality tests are conducted by our experts on definedparameters, in order to assure that, products are in compliance with the set industrialstandards.

Features:

Less power consumption

High efficiency

Dimensionally accurate

Honeywell DVR 4/8/16 Ch

Being among the foremost companies, we specialize in supplying, distributing andtrading an extensive array of Honeywell (DVD 4/8/16 Ch). After conducting a stern marketsurvey, we have selected some of the reliable vendors, who remain adhere towards thesuggested industrial norms in their production procedure. Before making the delivery of ourproducts, our experts rigorous check them on prescribed parameters.

Features:

Outstanding quality

Smooth functioning

Easy operations

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Fire Protection & First Responder

Fire Systems

Honeywell ONYX FirstVision Navigation power Supplies

System Sensors & Power

System Sensors

Mass Notification

Emergency CommunicationsHoneywell Instant Alert

First Responder Gear

Head-to-Toe Gear

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Honeywell Integrated Building System Guides Residents to Safety & MinimizesDamages in Istanbul High-Rise Fire

Honeywellsintegrated building management systemplayed a key role in safely evacuatingresidents and minimizing damage in a fire at the 42-floor luxury Polat Tower in Turkey lastweek. Honeywell supplied the residence with integrated building management systems forHVAC and lighting, fully integrated with other systems for fire alarm, card access,intrusion detection and CCTV.

As the fire spread over buildings faade, the fire sensors connected to the Honeywellintelligent fire alarm system gave alarm signals to the control center, and then initiated a

number of fire emergency operations across other key building systems. The smokedamper from the floor where the alarm was received was opened and exhaust fans on theroof were switched on as natural gas flow to the building was stopped. Pressure fansserving the fire staircase and elevator shafts were switched on to prevent spread of the fireto other floors, and the integrated public address/voice alarm system was activated toinstruct the 1,500 residents to evacuate. Additionally, the speakers and strobe lights locatedthrough the staircases were activated to guide residents towards exits and all accesscontrolled doors, including turnstiles on the ground floor, exit barriers in the car park andall other doors on the way towards the exits, were released automatically in order to enablequick escape of residents from building without creating any panic.

No injuries were sustained during the fire, and Honeywells smart building system has

been credited with avoiding a much larger disaster. The integrated smart building systemwas implemented in Plat Tower in 2002 and has been maintained by Honeywell since thattime.

http://www.honeywellnow.com/2012/07/24/honeywell-integrated-building-system-guides-residents-to-safety-minimizes-damages-in-istanbul-high-rise-fire/http://www.honeywellnow.com/2012/07/24/honeywell-integrated-building-system-guides-residents-to-safety-minimizes-damages-in-istanbul-high-rise-fire/https://buildingsolutions.honeywell.com/Cultures/en-US/ServicesSolutions/BuildingManagementSystems/https://buildingsolutions.honeywell.com/Cultures/en-US/ServicesSolutions/BuildingManagementSystems/https://buildingsolutions.honeywell.com/Cultures/en-US/ServicesSolutions/BuildingManagementSystems/http://www.honeywellnow.com/2012/07/24/honeywell-integrated-building-system-guides-residents-to-safety-minimizes-damages-in-istanbul-high-rise-fire/http://www.honeywellnow.com/2012/07/24/honeywell-integrated-building-system-guides-residents-to-safety-minimizes-damages-in-istanbul-high-rise-fire/

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Fire and Smoke Detection Systems

Whether you manage a hospital or oversee operations for a commercial building, industrialplant,retail store,airport or school, youll find a Honeywell fire and smoke detection system thatfits your application and improves safety and security for your people and property.

Unique Compatibility, Many Choices

Honeywell detection systems are uniquely compatible withexisting building systems,so theres noneed for costly and time-consuming rewiring at installation. And only Honeywell offers smokedetectors precise enough for high-sensitivity and harsh environments.

Honeywell fire and smoke sensors can even adjust to your environment and differentiate betweennormal and dangerous conditions, providing an early and rapid response that helps prevent propertyloss and minimize secondary damage from water sprinklers.

Our Broad Range of Advanced Fire and Smoke Detection Solutions Includes:

Eclipse: Distributed intelligence and peer communication

Acclimate:Multi-criteria, intelligent sensors

Filtrex:Harsh environment smoke detectors

Pinnacle:High-sensitivity, laser technology smoke detectors

Projected beam: Smoke detectors forlarge area applications

Fire Detection Systems

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Fire does not discriminate. It is a devastating threat that can end lives and demolish profitability in

seconds. To protect employees and your assets from this destructive force, select a Honeywell fire

detection system engineered by a Honeywell authorized commercial dealer.A Fire Detection

system is similar to a nervous system for a building. Honeywells line of fire detection devices

allows the alarm system to sense the presence of smoke, sense heat inside of a room and remotely

control items like door releases and elevators.

In addition to sensing the condition of the items, the system can monitor the trouble outputs ofother whole systems, allowing you to create a status monitoring system for other systems withinthe building. Thus, you can create a sophisticated integrated system that controls the building basedupon logical sequences.

Incredibly sophisticated, the system alerts you to a fire and lets you quickly and efficiently pinpointthe exact location of trouble and fire conditions. This provides the ultimate protection of life andproperty.

For more information on Honeywell Fire Detection Systems, call 1-800-610-8853 or contactaHoneywell Authorized Dealer for Commercial Security Systems near you.

More information aboutFire Detection Systems

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FIRE DETECTION SOLUTION

Fire is a major cause for destruction of property and life and affects all sectors of our modern

economy and society. Fire can be caused due to either human negligence or deliberate sabotage.Fire hazards need to be contained, detected and controlled to safeguard our infrastructure,

economy, businesses and enterprises. Rapid response is necessary to prevent a minor fire from

turning into a major catastrophe.

Detection and Control

A range of cross corroborative sensor network is required to detect occurrences of fire with sufficient

certainty. TIPL provides a range of these de