A year in the life of an instructional designer pinnacle financial partners
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A Year in the Life of an Instructional Designer: Managing and Prioritizing Custom Content Eddie Alford Pinnacle Financial Partners Nashville, Tennessee
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Align 2010, Client ConferenceEddie Alford on managing, prioritizing and designing custom content
Transcript of A year in the life of an instructional designer pinnacle financial partners
A Year in the Life of an Instructional Designer:
Managing and Prioritizing Custom Content
Eddie AlfordPinnacle Financial Partners
Nashville, Tennessee
Pitfalls of Managing and Prioritizing Custom Content
• Lack of Leadership’s Support
• Unexpected Needs Keep Me Sidetracked
• “This and That Dance”(I wanted this, you gave me that / I wanted
that, you gave me this)
Objectives
• Gaining Leadership Buy-in/Support
• Developing Achievable Schedules
• Communicating and Tracking to Build Organizational Trust
• Designing Impactful Content Quickly
Content Cycle
“My custom content
development cycle is a yearly cycle which begins
the 4th Quarter
of the previous year.”
Unexpected Needs Keep Me Sidetracked
Gaining Leadership’s Buy-in
3 – Step Process
1. Outsource Course Recommendations
2. Prepare Online Compliance Annual Course Assignments Document
3. Submit Online Compliance Course Assignment Document to Leadership Team for Approval
Lack of Leadership’s Support
“What is the most effective way to gain Leadership’s Buy-in?”
Creating an Achievable Schedule
Unexpected Needs Keep Me Sidetracked
“How long does it take to develop a 1-hour E-learning session?”
Image Source: http://www.astd.org/LC/2009/0809_kapp.htm
Depending upon various factors, you will see numbers ranging anywhere from 2 – 12 weeks.
• Understand the timelines for the types of courses
• 4-6 weeks for repurpose
• 6-8 weeks for newly created courses
• Create a Schedule • If you can’t, Say you
can’t(show why you can’t and when you can)
Unexpected Needs Keep Me Sidetracked
Creating an Achievable Schedule
Build Trust- Tell It and Track It!
• Develop a course notification system that works for your firm.• Yearly Requirements
Schedule• New Associate E-mails with
Due Date Extensions• Content Place Holders in
the LMS.
• Builds Credibility and Accountability
Lack of Leadership’s Support
The “This and That Dance”
Build Organizational Trust- Tell It and Track It!
• Get Leadership’s Schedule Approval First
• Develop Realistic Schedules• Track Results to Prove Your
Value• Develop Service Level
Agreements – 100% On-time Completion Quarterly
• Find a measuring stick for specific courses.
Lack of Leadership’s Support
Designing Impactful Content Quickly
• Avoiding “New Tool Excitement”
• Let the Learning Objectives Determine the Tool
• Make New Tools Fit Your Organization
The “This and That Dance
Designing Content Quickly- Template
The “This and That Dance
Designing Content Quickly- Errors
The “This and That Dance
