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Personal and Professional Development Classes Registration is easy! www.mun.ca/lifelonglearning A world of possibilities! Fall 2011

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Personal and Professional Development ClassesRegistration is easy! www.mun.ca/lifelonglearning

A world ofpossibilities!

Fall 2011

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Our success, andyour satisfaction, isbased on theexcellence offacilitators likeLouise Skirving.

Louise is one of ourtalented facilitatorsfor American SignLanguage (ASL).

Louise has beeneducating thehearing impairedfor almost 30 years, serving asan instructor,interpreter andevaluator.

What’s InsideJoin us this fall to explore a world ofpossibilities.

You’ll find more than 135 amazing face-to-face classes and more than 300 classesavailable online. Through this vast selection explore music, photography,computer skills, business skills, languages, culinary, writing and so muchmore! Expand your knowledge and enjoysmall classes and flexible learning options.

If you have an interest in making a careerchange, or want to keep your job skills up-to-date, we offer a wide selection of professional development workshops andcertificate programs.

Our customizable corporate training offersinnovative and client-focused training forbusiness and organizations of all sizes.Why not consider building a healthiercorporate culture through staff retreats.Retreats offer an invaluable opportunity tobuild and strengthen teams, plan for the future and sharpen focus and clarify priorities.

Finally, our Kids@MUN classes provideyour children with fun, exciting and enrich-ing experiences in areas of art, robotics, lifeskills and so much more. Watch our web-site for an announcement about our excit-ing, new Underwater Robotics coursefor kids, coming to our winter program(January - April 2012).

Registration is easy and can beconducted online, by phone, fax,mail or in person. Join us today!We bring learning to life!

I love learning and practicingmy ASL skills. Louise is fantastic.

Don’t forget our 10% discount for registrants55-years-of-age and older! Call for details!

709 864 7979www.mun.ca/lifelonglearning

Participant evaluation,Winter semester 2009,

ASL Level 5

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Computer Technologies 2Cisco Networking Academy Program 4

•Culinary 7

•Conversational Language Classes 8

•Kids@MUN 10

•Personal Enrichment 11

Home and Garden 11Music Classes 11

Art Classes 11Photography 12Astronomy 12

Family and Parenting 12Law and Legal 12

Newfoundland Tradition and Culture 13

•Professional Development 14

Business Classes 14Professional Designation Programs 15

Payroll Compliance Practitioner 15Risk Management 16eLearning (ad) 16

Microsoft Office Certification 17Professional Development Certificates 18 - 27

Registration Information 28Fall Courses at a Glance 29

Corporate Training Ad (inside back cover)

Small classes, facilitated by experts.

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Computer Technologies

Windows 7Acquire the basic skills needed to get started inthis new operating system. You will work with thevarious features, tools, and options available inWindows 7. You will become familiar with theenvironment, learn to customize, manage foldersand files, and work with simple tools and browsethe Internet using Internet Explorer 8.…………………….Mon., Sept. 26 (1 class) 7 - 9:30 p.m. $59.Facilitator: Ryan Hayward.

Microsoft Office 2010:Transitioning from Office 2003In this transition course, you will work with thenew and updated features of Office 2010. It isspecifically designed for users with prior experi-ence in Office 2003. You will learn to identify thefeatures that are common to all applications in theMicrosoft Office 2010 suite. You will also modifydocuments, present data in Excel, createPowerPoint presentations, work with databases inAccess manage tasks in Outlook and share files inOffice.…………………….Mon., Nov. 14, 9 a.m. - 4 p.m. & Nov. 21, 9 a.m. -noon (1.5 classes) $199. Facilitator: DarrylJackman.

Basic Web DesignIf you are thinking about starting your ownwebsite, then this is the class for you. Topicsinclude choosing a hosting company, proper pageflow, colour choice, bandwidth as well as the lingoand terminology used in starting a website and forcontinuing on to the final product.…………………….Wed., Nov. 9 (1 class) 7 - 10 p.m. $79. Facilitator:Ryan Hayward.

Building Successful Do-It-YourselfWebsites Using Joomla!, Level 1Learn to create, modify and publish functionalwebsites. By the time you are ready to go online,you'll have learned how to install and configure theJoomla! system on a web server, download andinstall new site templates, create menus andcontent pages and add images.…………………….Wed., Nov. 16 - 23 (2 classes) 7 - 9:30 p.m. $99.Facilitator: Ryan Hayward.

Building Successful Do-it-YourselfWebsites Using Joomla!, Level 2Now that you have your website online, it's time toadd some customized touches. You'll learn to makemore advanced modifications to your site includingchanging template images and colours, and down-loading and installing extensions to add function-ality; e.g., image galleries and event calendars.…………………….Wed., Nov. 30 - Dec. 7 (2 classes) 7 - 9:30 p.m.$99. Facilitator: Ryan Hayward.

Cloud ComputingCloud computing is the result of combining alltoday’s technology to provide people with secureaccess to their personal information, data, andcomputer programs, from virtually anywhere. Inthis course, the student will review the overallconcepts including its practical use, origins, whatmakes it possible, benefit to individuals andsociety, its future direction, and how we can takeadvantage now!.........................Thu., Nov. 3 (1 class) 7 - 9:30 p.m. $69. Facilitator: Darryl Jackman.

Microsoft Word 2007, Level 1Create and edit documents; save, open or closedocuments; apply formatting options; set tabs andindents; change the view mode, manipulate thetext using features such as copy and paste, and

“Aim high. Achieve more.” • Fall 2011 • September - December

2 Personal Enrichment

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preview and print documents. Designed for thoseof you who require the skills necessary to create,edit, format, and print basic Word 2007documents.…………………….Fri., Sept. 23 - 30 (2 classes) 9 a.m. - 4 p.m. $209.Facilitator: Darryl Jackman.

Microsoft Word 2007, Level 2Microsoft Word Level 2 teaches the intermediateskills that can be combined with basic skills tocreate more complex documents. You will look atfeatures such as inserting pictures or shapes,setting up columns of information, savingrepetitive pieces of text or graphics for easy accessat a later date and using styles and templates toproduce professional-looking business documents.…………………….Fri., Oct. 7 and 14 (2 classes) 9 a.m. - 4 p.m. $209.Facilitator: Darryl Jackman.

Microsoft Word 2007, Level 3Microsoft Word Level 3 teaches the intermediateto advanced skills to create a variety of complexdocuments. You will look at features such as auto-mating tasks using merge features, referencingsources used in a document, organizing informa-tion by sorting or outlining, protecting documents,or collaborating on documents with others.…………………….Fri., Oct. 21, 9 a.m - 4 p.m. and Oct. 28, 9 a.m. -noon. (1.5 classes) $199. Facilitator: DarrylJackman.

Microsoft Excel 2007, Level 1Work with worksheets and workbooks to analyzedata using a variety of features to create, modifyand format common business reports such asbudgets, inventory reports, invoices and charts.Acquire the skills necessary to create, edit, formatand print basic worksheets plus manage and auditnumerical reports.…………………….Wed., Sept. 21 & 28, 9 a.m. - 4 p.m. and Oct. 5,9 a.m. - noon (2.5 classes) $229. Facilitator:Darryl Jackman.

Microsoft Excel 2007, Level 2Apply basic skill-sets along with intermediate andadvanced functions to manage and audit numeri-cal reports. You’ll work with various functions toperform specific types of calculations, customizecharts, apply pictures and shapes in a worksheet,customize formatting for specific types of data andexplore various features for managing differenttypes of lists using a table or database format.…………………….Wed., Oct. 12 & 19, 9 a.m. - 4 p.m. and Oct. 26,9 a.m. - noon (2.5 classes) $229. Facilitator:Darryl Jackman.

Microsoft Excel 2007, Level 3Level 3 teaches some of the advanced features tohelp you work with different types of reports. Youwill look at some productivity tools to increasedata entry, features to enable collaboration withothers, and use various commands to analyze largenumerical reports.…………………….Wed., Nov. 2 and 9 (2 classes) 9 a.m. - 4 p.m.$219. Facilitator: Darryl Jackman.

Microsoft Access 2007, Level 1Create simple databases, create and modifydatabase objects including tables, forms, reportsand queries. You will use a variety of commands,functions, and Microsoft Office Access 2007capabilities. This course is designed for computerusers who are new to database programs.…………………….Mon., Oct. 3 - 24 (3 classes/no class Oct. 10)9 a.m. - 4 p.m. $245. Facilitator: Rob Ryan.

Microsoft Access 2007, Level 2You will learn to use some advanced commands towork with forms, reports, designing tables, manip-ulating queries, as well as using subforms orsubreports. It is designed for computer users whoare familiar with Access and now want to exploresome of the intermediate to advanced skill sets.…………………….Mon. Nov. 28 - Dec. 12 (3 classes) 9 a.m. - 4 p.m.$245. Facilitator: Rob Ryan.

Microsoft PowerPoint 2007, Level 1Visual aids can have tremendous audience impactwhen properly incorporated into presentations.You will be introduced to some guiding designprinciples and learn how to work with slides, how

Computer Technologies 3

Join us today! Try our secure, convenient and easy-to-use online registration service.

Stand out from the competition.Earn your Certificate in Microsoft Office.

See page 17 for details.

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“Aim high. Achieve more.” • Fall 2011 • September - December

4 Computer Technologies

As a Cisco Systems Regional Networking Academy, Lifelong Learning offers you the technicalknowledge and advanced networking skills required to prepare for and write the Cisco certified net-work associate exam leading to the nationally recognized computer networking designation of CiscoCertified Network Associate (CCNA). Upon completion of these four courses you will rece1ve a cer-tificate in Cisco networking.

Earn your CCNA designation . . .

CCNA 1: Networking 1An introduction to networking - topics include:network terminology, network protocols, local-area networks (LANs), wide-area networks(WANs), open system interconnection (OSI)model, cabling, cabling tools, routers, routerprogramming, Ethernet, Internet protocol (IP)addressing and network standards.…………………….Wed., Sept. 21 - Nov. 2, 7 - 10 p.m. and Sat.,Nov. 5, 9 a.m. - 4 p.m. (8 classes) $599.Facilitator: Rob Ryan.

CCNA 2: Networking 2BY DISTANCE ONLY Prerequisite: CCNA Level 1 With anintroduction to networking, your focus will turnto initial router configuration, Cisco IOSsoftware management, routing protocolconfiguration, TCP/IP, VLSM and CIDR. Yourskills will be put to work configuring a router,managing the (Cisco) IOS software, configurerouting protocols on routers, and setting accesslists to control access to the routers.…………………….$599. Facilitator: Rob Ryan.

CCNA 3: Networking 3BY DISTANCE ONLYPrerequisite: Cisco Level 2 With a focus onLAN switching and wireless technologies, you'lldevelop skills in troubleshooting commonnetwork problems, interpreting networkdiagrams, performing initial switchconfiguration, configuring, verifying andtroubleshooting VLANS, managing IOSconfiguration files and identifying the basicparameters for configuring a wireless network.…………………….$599. Facilitator: Rob Ryan.

CCNA 4: Networking 4BY DISTANCE ONLYPrerequisite: CCNA Level 3 This course focuseson the following topics: advanced IP addressingtechniques, network address translation (NAT),port address translation (PAT), dynamic hostconfiguration protocol (DHCP), WANtechnology and terminology, PPP, ISDN, DDR,frame relay and network management 1.…………………….$599. Facilitator: Rob Ryan.

Cisco Networking Academy Program

For more information, please contact Rob Ryan: 709 864 2367 • [email protected]

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to incorporate visual elements such as graphicsand tables, and how to weave the pieces togetherto create a compelling and dynamic presentation.…………………….Wed., Dec. 7 (1 class) 9 a.m. - 4 p.m. $179.Facilitator: Darryl Jackman.

Microsoft PowerPoint 2007, Level 2Microsoft PowerPoint 2007 Level 2 introducesstudents to intermediate skill sets for informationworkers using a presentation program. You willlearn how to work with slide masters for aconsistent look in the presentation, set upanimation schemes or customized animation forspecific objects, create speaker notes or handouts,run or customize the slide show, use data fromother sources in PowerPoint or export fromPowerPoint to Word, and collaborate with otherson presentations.…………………….Wed., Dec. 14 (1 class) 9 a.m. - 4 p.m. $179.Facilitator: Darryl Jackman.

Microsoft Visio 2007Diagrams and charts play a pivotal role inknowledge dissemination, making complex dataeasy to understand. Microsoft Office VisioProfessional 2007 has a host of features that areinstrumental in creating pictorial representationsof information. In this course, you will design andmanage basic diagrams, workflows and flowcharts.…………………….Thu., Nov. 24 (1 class) 9 a.m. - 4 p.m. $179.Facilitator: Darryl Jackman.

Simply Accounting 2011, Level 1The perfect accounting software for fast-moving,small- to medium-size businesses. You will beginwith a company file and enter transactions forgeneral ledger, accounts receivables, accounts paya-ble, inventory and managing capital expenses. Thiscourse will review some accounting fundamentals.…………………….Thu., Oct. 13 & 20, 9 a.m. - 4 p.m. and Oct. 27,9 a.m. - noon (2.5 classes) $229. Facilitator: RobRyan.

Simply Accounting 2011, Level 2The objective is to introduce some of the moreadvanced functions and capabilities of SimplyAccounting. You will manage the wider scope oftransactions encountered in bookkeepingincluding payroll, inventory and services,projects, accounts receivable and accounts payable.…………………….Thu., Nov. 3 & 10, 9 a.m. - 4 p.m. and Nov. 17, 9 a.m.- noon (2.5 classes) $229. Facilitator: Rob Ryan.

Getting the MostOut of Your BlackberryThis course is designed for the first-time users ofBlackberry devices. It will focus on applicationsand key functionality, as well as many helpful tipsand tricks to get the most out of your Blackberryexperience. The topics include basic Blackberryfunctionality such as phone, email, SMS, PIN,managing calendar and contacts, as well asBlackberry Messenger.…………………….Thu., Oct. 20 - 27 (2 classes) 7 - 9:30 p.m. $79.Facilitator: Jon Mitchell.

iPhotoDo you have a Mac? Do you have a digital camera?Learn to use the power of iPhoto to manage, sortand share your photo collection. In this class youwill need to bring your own Mac with iPhoto aswell as your own digital camera or digital photocollection. This class will also show you how tosetup iTunes.…………………….Mon., Oct. 24 (1 class) 7 - 8:30 p.m. $49.Facilitator: Ryan Hayward.

iMovieYou will need to bring your own Mac with iMovieinstalled, as well as your own video collection.Did you ever want to learn to how to makeprofessional looking movies using the power ofiMovie? Then this class is for you. You’ll also learnhow to set up iTunes.…………………….Mon., Oct. 17 (1 class) 7 - 8:30 p.m. $49.Facilitator: Ryan Hayward.

A shared learning experience is the best learning experience. Invite a friend or colleague to register with you.

Computer Technologies 5

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Adobe Photoshop Elements: IntermediateYou should be comfortable with the basic tools ofPhotoshop Elements and be proficient with yourcomputer. Start fine tuning your photo-editingskills, and start to use adjustment layers, edgingtechniques and image design tools. You will learnabout some of the available plug-ins and printproduction. A workbook style of learning meansthat you don't need to bring your computer.Instead, you follow the instructor on screen thentake a CD of all the sample images home to workon your computer with your own software. Youwill need to own your own software and have yourown computer for weekly assignments.…………………….Thu., Nov. 10 - Dec. 1 (4 classes) 7 - 9:30 p.m.$189. Facilitator: Robert Young.

Predictive Analytics Software-PASW(formerly SPSS)This course has been designed to provide anintroduction in the use of PASW for creating,formatting, and describing a dataset. You willlearn how to use PASW to analyze and interpretpatterns and trends and will be introduced tomethods of presenting data using tables, graphsand summary statistics.…………………….Thu., Nov. 17 - Dec. 15 (5 classes) 7 - 9:30 p.m.$189. Facilitator: Chris Duggan.

Planning and Managing Windows 7 DesktopDeployments and Environments (6294A) Note: The registration deadline for thiscourse is Oct. 14. This instructor-led course isintended for IT professionals\desktop admini-strators who want to specialize in desktop deploy-ment, configuration and management. In thiscourse, you will learn how to plan and deployWindows 7 desktops in large organizations. Youwill also learn how to design, configure, andmanage the Windows 7 client environment. Thiscourse helps you prepare for the exam: 70-686,Pro: Windows 7, Enterprise Desktop Administrator.…………………….Mon., Nov. 7 - Dec. 12, 7 - 10 p.m. and Fri., Nov. 18& 25, 9 a.m. - 4 p.m. (8 classes). $769. Facilitator:Gerard Ryan.

“Aim high. Achieve more.” • Fall 2011 • September - December

6 Computer Technologies

Presents of Mind: Gift Certificates

Looking for a great gift for any occasion? Lifelong Learning gift certificates hit the mark! Easyto buy online and are available in any amount. A perfect gift for Christmas and a great way tocelebrate a loved one’s birthday or to thank an employee for a job well done. Visitwww.mun.ca/lifelonglearning and click on the Course Information and Registration linkand then click on the Buy eGift card link (upper right of the page). Give the gift of learning!

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FallCulinarySoups On!Soup can be anything you want it to be: quick,hearty or light. It's the perfect answer to feeding afew or feeding many. Once you've mastered thebasics, you can make tasty soups in no time,experimenting endlessly with your favouritevegetables, beans and meats Nothing beatshomemade soup, and making it is easier than youthink!…………………….Tue., Oct. 18 (1 class) 6:30 - 9:30 p.m. $89.Facilitator: Chef Nicholas Hender.

One-dish MealsTime is a valuable commodity. Chef Arniel willshow you how easy it is to prepare delicious,healthy one-dish meals for your family. Enjoy easycomfort foods such as Classic Chicken Coq Au Vin,Chicken Chausseur, and an Asian Stir Fry withBeef Tenderloin and Pineapple.…………………….Tue., Nov. 22 and 29 (2 classes) 7 - 10 p.m. $165.Facilitator: Chef Bob Arniel.

AppetizersAppetizers come in all shapes and sizes. Join ChefHender for a fun-filled session and learn how toprepare a wide array of elegant appetizers thatwon't break the bank but will be sure to impress!Sample your own creations!…………………….Tue., Nov. 22 (1 class) 6:30 - 9:30 p.m. $99.Facilitator: Chef Nicholas Hender.

Festive BakingEnjoy the smells of the Christmas season, heartyspices, fruits and chocolate! Learn to make breads,cookies and cakes for the Christmas season forfriends and family to enjoy! These edible treats canalso make great gifts!…………………….Wed., Nov. 30 (1 class) 6:30 - 9:30 p.m. $99.Facilitator: Chef Nicholas Hender.

FoodFestival

One of our customers said it best: “The day you stop learning, is the day you stop living.”

Culinary 7

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ConversationalLanguage ClassesAmerican Sign Language (ASL)

ASL, Level 1Learn ASL vocabulary including makingintroductions and asking and responding toquestions.…………………….Tue., Sept. 27 - Nov. 15 (8 classes) 7 - 9 p.m. $169.Facilitator: Judy Shea.

ASL, Level 4ASL Level 3 recommended. Developconversational competency and fluency throughcommunication and interaction.…………………….Wed., Sept. 28 - Nov. 16 (8 classes) 7 - 9 p.m.$169. Facilitator: Louise Skirving.

French

French Fundamentals for Parents/TeachersA refresher French course of value to parents ofImmersion and Intensive Core French students orprimary/elementary teachers who teach classroomFrench. This class will recap basic pronunciation,present tenses and useful expressions. Topics willinclude vowel sounds and basic sentence structure.Basic role plays, music and elements of Frenchculture will be included. Objectives and expecta-tions of intensive core and immersion Frenchprogramming will also be explored. …………………….Wed., Oct. 12 - Nov. 30 (8 classes) 7 - 9 p.m. $169.Facilitator: Marie-Beth Wright.

French, Level 1AEmphasis is on developing conversational skills ina relaxed, non-competitive atmosphere. Uponcompletion of Level 1A, you will have some basicvocabulary and will be able to ask and answerquestions using simple sentences. Topics include:the alphabet, counting, introductions, greetings,the family tree and responding to questions. Youwill concentrate on the present tense of basicverbs, vocabulary for everyday situations and basicsentence structure.…………………….Thu., Sept. 29 - Nov. 17 (8 classes) 7 - 9 p.m. $169.Facilitator: Ruth Roy.

French, Level 1BIn addition to building on skills developed in Level1A, you will learn to describe people, seasons,countries and daily activities. You will also begin tolearn about the difference between formal andinformal levels of the French language whileacquiring some idiomatic expressions. You will beintroduced to various cultural aspects of thefrancophone world including food, music, film,holidays and customs. You will review the presenttense of verbs and learn about the future tense.…………………….Tue., Sept. 27 - Nov. 15 (8 classes) 7 - 9 p.m. $169.Facilitator: Ruth Roy.

French. Level 2AIn this level you will participate in basicconversation. You will review and build on yourpreviously acquired skills while developing yourability to interact and communicate in a range ofcontexts. You will develop language tools to dealwith life real-life scenarios including basicconversation on current events, time, counting,dates, travel arrangements, reservations andordering at a restaurant.…………………….Tue., Oct. 11 - Nov. 29 (8 classes) 7 - 9 p.m. $169.Facilitator: Marie-Beth Wright.

Our classes fill quickly. Register early to avoid disappointment.

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French, Level 3French Level 2B recommended. This course willreview the past and future tenses in further detail.Emphasis will be on everyday conversationalsituations. This class will be held in anencouraging atmosphere allowing you to improveyour conversational skills and vocabulary building.…………………….Wed., Sept. 28 - Nov. 16 (8 classes) 7 - 9 p.m.$169. Facilitator: Ruth Roy.

GermanGerman, Level 3German, Level 2 recommended. Continue toimprove and develop your knowledge of German.Gain a greater understanding of sentence structureincorporating conjunctions and word order andreinforcement of perfect tense. You will add toyour vocabulary and sentence structures todevelop your conversational skills andcommunicate on a variety of subjects usingaccurate pronunciation and intonation.…………………….Wed., Sept. 28 - Nov. 16 (8 classes) 7 - 9 p.m.$169. Facilitator: TBA.

Italian

Italian, Level 1You will learn basic vocabulary, dialogue andpronunciation to conduct rudimentarycommunications in Italian. Learn about Italianculture along the way!…………………….Thu., Sept. 22 - Nov. 10 (8 classes) 7 - 9 p.m. $169.Facilitator: Daria Gallardi.

RussianRussian, Level 1A beginner's class that introduces you to the basicsof Russian. Upon completion, you will be able toread and print the Cyrillic (Russian) alphabet andbegin to communicate in rudimentary Russianusing everyday vocabulary in simple sentences.You will also have the opportunity to learn a littleabout Russia culture and Russian society.…………………….Thu., Oct. 20 - Dec. 8 (8 classes) 7 - 9 p.m. $169.Facilitator: Rodney Squires.

Spanish

Spanish, Level 1A beginner's class that introduces you to the basicsof Spanish while quickly building fluency andcomprehension. Topics will include alphabet,pronunciation and basic sentence structure. Smallgroup conversation will highlight introductions,greetings and responding to simple questions.…………………….Thu., Oct. 6 - Nov. 24 (8 classes) 7 - 9:30 p.m.$209. Facilitator: Margarita Dawson.

Spanish, Level 2Spanish, Level 1 recommended. In Level 2, youwill build upon the basic fluency andcomprehension acquired in Level 1, whileimproving your speaking and listening skills,especially in the context of simple conversationsabout people, places and daily situations.…………………….Tue., Oct. 4 - Nov. 22 (8 classes) 7 - 9:30 p.m.$209. Facilitator: Agathe Rakotojoelimaria.

“Aim high. Achieve more.” • Fall 2011 • September - December

Conversational Languages 9

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10 Kids@MUN

We’re always looking for new course ideas. If you have a suggestion, please share it with us.

KIDS@MUNArtDrawing and Painting (ages 5 -8)Your child will create works of art that are sure tobecome instant family treasures. By working withwatercolour, pencil, pastels and everything in-between, your child will have an opportunity toexpress his or her creative side in a variety ofmedia and approaches.…………………….Sat., Oct. 15 - Nov. 19 (6 classes) 9:30 - 11:30 a.m.$99. Facilitator: Amanda Power.

Sketching & Cartooning (ages 9-12)Your budding artist will use a variety of drawingmaterials while learning basic drawing skills andtechniques with specific emphasis on theimportance of line, shape, value, texture,composition and perspective. Your child will thenuse their newly acquired skills to create cartoonsand simple animation pieces.…………………….Sat., Oct. 15 - Nov. 19 (6 classes) 12:30 - 2:30 p.m.$99. Facilitator: Amanda Power.

Robotics

Robotics, Level 2 (ages 9-12)Robotics Level 1 recommended. Build upon therobotics skills you learned in Level 1 to learn moreadvanced skills as you continue to explore the useof sensors and investigate the use of the lightsensor. You'll continue to use problem solving inyour exploration of robotics in a fun teamenvironment!…………………….Sat., Sept. 24 - Nov. 5 (6 classes/no class Oct. 8)9 a.m. - noon. $159. Facilitator: Kourtney Duff.

Robotics, Level 3: Lifelong LearningLEGO NXT Robotics TeamIn this session, students are putting together allthat they have learned in Levels 1 and 2 to design,build, and program a robot to completeindependent challenges. In late November,students will compete in theFirst LegoLeague(FLL) and Intermediate Skills Canada Roboticscompetitions. Space is limited to 10 participants,

Grades 7-9. Open to students that have completedLevels 1 and 2 and with a recommendation fromtheir instructors. Those on the robotics team willhave to commit to attending and participating inall sessions. This is a rewarding but challengingexperience.…………………….Sat., Sept. 24 - Nov. 19 (8 classes/no class Oct. 8)1 - 4 p.m. $199. Facilitator: Kourtney Duff.

Writing

Creative Writing (ages 11 plus)Geared for young writers, 11+, students will workto develop, nurture, and improve their writingcraft in a fun and supportive group. Learn toexpress everyday thoughts and feelings usingunique and interesting written words.…………………….Sat., Oct. 15 - Nov. 12 (5 classes) 1:30 - 3:30 p.m.$69. Facilitator: Jacquie Fleming.

Special Interest

Home Alone With Confidence (ages 12 plus)Learn what to do and what not to do when homealone for the first time. Your children will learnhow to answer telephones and doors, make gooddecisions, identify trouble situations, receive tipson first aid, and much more. Mom and dad! Youwill feel confident about leaving them alone!…………………….Tue., Oct. 18 (1 class) 5:30 - 7:30 p.m. $10.Facilitator: Royal Newfoundland Constabulary.

Coming this winter...Underwater RoboticsScout Level: Grades 7 - 9Ranger Level: Grades 10 - 12

Watch ourwebsite fordetails!

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Personal EnrichmentHome and Garden

Condo Living: Everything You Need to KnowCondominiums are becoming quite popular. Ifyou're interested in condos this is the class for you.You will learn about factors that should beconsidered when purchasing a condo, how condosare governed and how they operate, obligations ofunit owners and the condo corporation and someof the advantages and restrictions associated withcondominium living.…………………….Mon., Oct. 24 (1 class) 7 - 9 p.m. $49. Facilitator:Geoffrey Penney.

Music Classes

I’ve Always Wanted to Sing!There's no such thing as not being able to carry atune. That's the philosophy anchoring this enorm-ously popular class. By practicing in small groups,in a comfortable atmosphere, you'll receive theencouragement needed to develop your basic sing-ing skills and the belief in yourself to use them.…………………….Tue., Sept. 27 - Nov. 15 (8 classes) 7 - 8:15 p.m.$99. Facilitator: Maya Mohan.

Art Classes

CardmakingIf you think you're not artistic, impress yourselfand others with these beautiful, economicaltreasures. Create unique and personalized cardsjust in time for the holidays! You’ll be guidedthrough the process of creating eight stunninggreetings for those special occasions. Learn avariety of techniques including design, embossing(both dry and heat) stamping and more. This classis for the beginner to the advanced paper crafter.…………………….Tue., Nov. 29 - Dec. 6 (2 classes) 7 - 9 p.m. $29.Materials: $30. Facilitator: Jennifer Kostiuk.

Learn to DrawAnyone can learn to draw! Begin by learning thefundamentals from a professional artist with over25 years of experience. Working with still life objectsand using pencil, pen and paper you will learn todraw what you see with confidence and ease.…………………….Wed., Sept. 21 - Oct. 19 (5 classes) 7 - 9 p.m. $159.Facilitator: Wallace Ryan.

Learn to PaintHave you wanted to dabble in paint but aren't surewhere to begin? Through demonstration, dis-cussion and individual practice using objects andphotographs, you'll build your confidence andpersonal expression while learning to apply theprinciple of colour, texture, shape, compositionand light.…………………….Sun., Oct. 23 - Nov. 20 (5 classes) 1 - 3:30 p.m.$179. Facilitator: Jim Maunder.

Art History, Level 1:An Intimate Look at the MasterpiecesThere's something truly riveting about the greatworks of art. With an art historian as your guide,you'll delve into the meanings and symbolismbehind the works of such brilliant artists asDaVinci, Monet and Picasso. You'll also explorethe artists' motivations and the controversies thatfrequently surround their genius.…………………….Wed., Nov. 9 - Nov. 30 (4 classes) 7 - 9:15 p.m.$115. Facilitator: Beth Pratt.

Wood CarvingBasic drawing skills recommended. Woodcarvingis an ancient art that is still very muchembracedtoday. Course instruction will focus onhigh/lowrelief and 3 dimensional carvings forbeginners toadvanced students. Along the way,learn aspectsof carving history, wood types, toolsand toolmaintenance, wood cuts, finishing anddifferentcarving styles.…………………….Sat., Oct. 1 - Nov. 26 (8 classes/no class Oct. 8)10 a.m. - 12:30 p.m. $199 Materials: $25.Facilitator: Helger Eckenweber.

Personal Enrichment: Home and Garden • Music • Art Classes 11

“Aim high. Achieve more.” • Fall 2011 • September - December

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Scrapbooking, Level 2In this follow up class, you will further yourscrapbooking skills by adding fibres, ribbon,eyelets, tearing, chalking, crumpling and more tothe list of available skills to choose from when youcreate your next page! Learn basic stamping andheat embossing techniques and you'll be on yourway to endless creative possibilities!…………………….Tue., Nov. 1 - 22 (4 classes) 7 - 9 p.m. $89.Materials: $50. Facilitator: Jennifer Kostiuk.

Photography

Basic Digital Photographywith Single-Lens Reflex (SLR) camerasIf you've just acquired a digital camera or if youlack certainty in using the one you already own,this is the class for you! Learn how to use yourcamera's adjustable settings to take beautifulpictures. You'll start with the basics and thenquickly progress to more advanced shootingtechniques and features, such as taking actionshots, changing the ISO speed, setting the whitebalance and much more.…………………….Tue., Sept. 27 - Nov. 1 (6 classes) 7 - 9:30 p.m.$195. Facilitator: Robert Young.

Family Fun PhotographyMost of us have the traditional family portraithanging on a wall: carefully posed and exposed,with the proper framing and background, which isfine, but what about well composed andtechnically sound family photographs showingyour family being a family? Find out how to takegreat family photos that capture those impromptumemories on location and in progress.…………………….Sat., Nov. 19 (1 class) 10 a.m. - 5 p.m. $99.Facilitator: Robert Young.

Astronomy

A Day with the Stars: Astronomy for BeginnersEver wondered what you're seeing when you gazeinto the heavens? Learn the basics of this mostancient and fascinating of hobbies: astronomy.Then take to the outdoors to try out what you've

learned in an evening observing session. Yourguide will be experienced stargazer from the RoyalAstronomical Society. Learn to find your wayaround the night sky, identify fall constellations,select the best equipment to meet your needs, andlearn how to use your observing equipmenteffectively.…………………….Wed., Nov. 2 (1 class) 7 - 10 p.m. $69. Facilitator:Garry Dymond.

Family and Parenting

Reading Strategies for Children:A Guide for ParentsYou will learn reading strategies that will enableyou to help your child become a better reader. Youwill learn sounding out skills and integrate them into your child's reading and spelling homework.You will provided with ideas for activities andmaterials that are motivating and easy to make. Astudent workbook, word lists and otherinformational material is included. (please notethat this class focuses on reading in the Englishlanguage).…………………….Thu., Oct. 13 (1 class) 7 - 9 p.m. $49. Facilitator:Diane Goosney.

Law and Legal

Understanding Prison SubculturesDiscover what goes on behind prison walls.Explore how and why subcultures are formed andthe purpose of prison subcultures, the issues ofcontraband, drugs, gangs and violence insideprisons due to formed subcultures and the effectsof institutionalization on criminals.…………………….Thu., Oct. 20 (1 class) 7 - 9 p.m. $49. Facilitator:Cindy Whitten.

12 Personal Enrichment: Photography • Astronomy • Family and Parenting

Our friendly, helpful customer service representatives look forward to hearing from you.

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Personal Enrichment: Law and Legal • Newfoundland Tradition and Culture 13

“Aim high. Achieve more.” • Fall 2011 • September - December

UnderstandingExecutor ResponsibilitesHave you been named as an executor of an estatefor a relative or a friend? Are you unsure of yourresponsibilities and obligations in this role? In thissession you will learn about estate administration,including wills, letters of probate, possession of.assets, payment of debts, proceeds to beneficiariesand much more. Being an executor involvesconsiderable responsibility, Jaclyn will give youthe required tools to carry out this role withconfidence.…………………….Mon., Nov. 7 (1 class) 7 - 9 p.m. $49. Facilitator:Jaclyn Whelan.

Newfoundland Tradition & Culture

Rug HookingTransform burlap and wool into a work that is atonce both expressive of your creativity and isuseful. Following a discussion of patterns, coloursand wools, you'll learn to hook—a relatively simpletechnique—using the wooden hooking frame andburlap provided. The focus thereafter is onimproving your technique, leading to a finishedrug.…………………….Thu., Oct. 20 - Nov. 17 (5 classes) 7 - 9:30 p.m.$179 (materials extra). Facilitator: Dianne Warren

Academic Certificates

Certificate programs can be anexcellent adjunct to your degree.

The Division of Lifelong Learningoffers a variety of certificate programsdesigned to help you link your studies toyour career goals. And in all likelihood,at least a few of the courses from yourcurrent program can be applied to one ormore of the certificate requirements.

With the addition of a few morecourses, you could earn a certificate.

Certificate programs are normallycomprised of between six and 10courses.

For your convenience, choose fromevening, day or distance educationcourses.

For more information CALL or CLICKtoday!

www.mun.ca/lifelonglearning

(709) [email protected]

Business Administration • Criminology • Library Studies

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A gift of learning is a gift for life. Ask about our gift certificates. A great gift idea for any occasion.

Professional DevelopmentBusiness Classes

Negotiation in the WorkplaceNegotiation improves the quality of workplacerelationships and prevents conflict. You willdevelop strategies that focus on discoveringindividual perspectives and interests, and applytechniques that engage co-operation and jointproblem solving. At the end of this workshop youwill have a better grasp of the communication andnegotiation skills that promote mutually beneficialagreements, and the overall satisfaction of everyone concerned.…………………….Tue., Dec. 6 (1 class) 9 a.m. - 4 p.m.$185. Facilitator: Andy Butt.

Records ManagementWhat are the main elements of a recordsmanagement program? How should you organizeyour business records (both paper and electronic)to best serve day-to-day operational needs andvarious legal requirements? What controls areneeded to ensure complete, reliable, usable andauthentic records? And, perhaps the toughestquestion, how long do you need to keep businessrecords? This one-day introductory session willdelve into these and other records managementissues.…………………….Wed., Nov. 16 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Carman Carroll.

Meeting MinutesLearn how to record minutes accurately whilemaintaining a balance between brevity and

sufficient data so that readers are well-informedbut not overloaded with information. Topicsinclude: listening skills while recording,understanding quorum and parliamentaryprocedure, what happens after the meeting,creating a useful agenda, teleconferencing issuesand much more!…………………….Thu., Oct. 13 (1 class) 9 a.m. - noon $89.Facilitators: Carman Carroll and Gail Gosse.

WEBINAR SECTIONThu., Oct. 13 (1 class) Times and Fee: TBAFacilitators: Carman Carroll and Gail Gosse.

Finance for the Non-Financial ManagerAs organizations strive harder to increase bottomline profitability, it is critical for key employees tohave a basic understanding of financial terms andconcepts. In this class, you will develop thepractical financial skills needed to make bettershort-term and long-term decisions whenmanaging your workplace. Topics include:analyzing and understanding financial reports,budgeting, cash flow and working capital.…………………….Thu., Nov. 10 (1 class) 9 a.m. - 1 p.m. $99.Facilitator: Fred Cram.

Introduction to Public RelationsIf you are interested in the dynamic field of publicrelations, communications or if you have a role inhow your organization is perceived by both itsinternal and external audiences, then this coursewill be of interest to you. This course provides anoverview of public relations and helps you todevelop basic communications skills. Topicsinclude: public relation theory and models,

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“Aim high. Achieve more.” • Spring 2011 • April - July

Professional Development: Business Classes • PD Programs 15

professionalism and ethics, communicationsplanning, media relations, crisis communications,community relations, and public affairs.…………………….Thu./Fri. Nov. 24 and 25 (2 classes) 9 a.m. - 4 p.m.$249. Facilitator: Sean Kelly.

SMART Board TrainingPresent like a pro and engage your audience whileusing SMART board software. This interactiveclass is led by a SMART training specialist. By theend of this hands on session, you will be comfor-table using the SMART Board interactive white-board and Notebook software.…………………….Sat., Sept. 24 (1 class) 9:30 a.m. - 3:30 p.m. $169.Facilitator: Ian Crewe.

Giving and ReceivingConstructive FeedbackAn excellent complement to our Certificate inHuman Resource Administration requirements.Feedback is an essential element for everyone inan organization's workforce. This engaging andinteractive class will provide you with practicaltechniques for both the giver and receiver ofconstructive feedback. Topics include: therationale for giving and receiving feedback,challenges in receiving and giving feedback, theimpact of the provision of feedback on the successof a team and the importance of both formal andinformal feedback.…………………….Wed., Dec. 7 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Shawn Stratton.

Knowledge Translationfor Healthcare ProfessionalsReduced wait times. Increased bedside patientcare. Use of iPads as medical devices. These are allexamples of real healthcare strategies informed byacademic research. But how do these ideas moveinto health practice and what are the challenges?Real world health care is complex and workersmust consider their experience, institutionalpolicies, and organizational cultures in addition tousing research findings. Knowledge translationprovides a solution to understanding multipleforms of research and how they can beincorporated into health practice. In this courseyou will explore examples of successful research-

based health care including CHIR’s knowledgetranslation model, understand the complexities inlinking evidence to practice, learn tips on how tonavigate the complex environment, and developthe ability to devise and implement a knowledgetranslation framework in your own organization.…………………….Mon./Tue. Oct. 17 and 18 (2 classes) 9 a.m. - 4 p.m.$245. Facilitator: David Yetman.

Professional DesignationPrograms

Payroll Compliance PractitionerNote: To enrol in a CPA payroll course, you mustfirst register with and pay tuition fees to MemorialUniversity, and then register with and pay aseparate fee to the CPA for course materials andthe final exam. To register with the CPA and toobtain a copy of the CPM brochure and CPMregistration form, please visit the CPA website:www.payroll.ca

Payroll Compliance LegislationThis course provides an overview of payroll-related legislation, including the Canada PensionPlan, the Employment Insurance Act, the IncomeTax Act, employment standards legislation andWorkers' Compensation Acts, as well as tools tofind and apply information and communicateeffectively with stakeholders.…………………….Thu., Sept. 29 - Dec. 8, 7 - 10 p.m. and Sat., Oct.22, 1 - 4 p.m. (13 classes) $375. Facilitator: DebbieSlaney.

Payroll Fundamentals 1The prerequisite for this course is Payroll ComplianceLegislation. This course is the second requirementin the CPA’s new certification. Upon completion ofPayroll Fundamentals 1, you will be able to:- calculate regular individual pay;- calculate non-regular individual pay;- calculate termination payments;- complete a record of employment (ROE);- communicate all aspects of individual pay

requirements to various stakeholders..………………….Wed., Sept. 21 - Dec. 7, 7 - 10 p.m. and Sat., Nov.12, 1 - 4 p.m. (13 classes) $375. Facilitator:Rowena Kelloway.

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Our classes fill quickly. Avoid disappointment. Register early.

16 Professional Development: PD Programs • e-Learning

Sample teaching-related courses

Gender in the Classroom (K-12 Teachers)Generational Learning Styles for K-12 TeachersSocial Media for K-12 TeachersStudents with AspergersCreating the Inclusive Classroom: Strategies

for SuccessDifferentiated Instruction in the ClassroomEmpowering Students with DisabilitiesSingapore Math Strategies: Model Drawing

for Grades 1-6Solving Classroom Discipline ProblemsTeaching Adult LearnersTeaching Students with Autism: Strategies for

Success

Sample commerce-related courses

Building Teams That Work Effective Business WritingIntroduction to Microsoft

Excel 2010Introduction to Microsoft

Outlook 2007Introduction to Microsoft

PowerPoint 2007Introduction to Microsoft

Project 2010Effective SellingFundamentals of Supervision and

ManagementGoing Green at the Workplace

• Hundreds of personal and professional development courses start monthly.• Participate any time, from any computer, wherever you have access to the Internet.

eLearning

709 864 7979 • www.mun.ca/lifelonglearning

Sample Certificates

e-Marketing Essentials Green Buildings and Preparing for the LEED ExamBusiness Research Supervisory and LeadershipOnline Teaching Social Media for Business

Visit our website to see a complete listing of all online courses and certificates.

Risk Management

Risk Financing (CRM 56)This course may qualify as credit towards theFellow Chartered Insurance Professional (FCIP)designation and the Canadian Risk Management(CRM) designation.Risk financing includes theselection, implementation and monitoring of risk

financing techniques. Topics include insurance asa risk financing technique; financing property; riskretention including use of captives; risk/costallocation; finite and integrated risk plans andcapital market products for risk financing.…………………….Thu., Sept. 22 - Dec. 15 (13 classes) 7 - 10 p.m.$499. Facilitator: Darrell Swain.

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“Aim high. Achieve more.” • Fall 2011 • September - December

18 Professional Development

A Certificate in Microsoft Office will help distinguish you in today's competitive job market, broaden youremployment opportunities and result in higher earning potential.

An MOS certification helps validate proficiency in using Office 2007/2010 and meets the demand for themost up-to-date skills in the latest Office applications. Upon completion of the Certificate in Microsoft Office(see above), you will be given a certification voucher worth $125 towards the writing of a certification examfor the Office application of your choice. Candidates who pass the certification exam will earn a MOS certifi-cation for the selected application.

Core Requirements

MS Word 2007, Level 1Create and edit documents; save,open or close documents; applyformatting options; set tabs andindents; change the view mode,manipulate the text using featuressuch as copy and paste, andpreview and print documents.Designed for those of you whorequire the skills necessary tocreate, edit, format, and printbasic Word 2007 documents.…………………….Fri., Sept. 23 - 30 (2 classes) 9a.m. - 4 p.m. $209. Facilitator:Darryl Jackman.

MS Word 2007, Level 2Microsoft Word Level 2 teachesthe intermediate skills that can becombined with basic skills tocreate more complex documents.You will look at features such asinserting pictures or shapes,setting up columns of infor-mation, saving repetitive pieces oftext or graphics for easy access ata later date and using styles andtemplates to produce professionallooking business documents.…………………….Fri., Oct. 7 and 14 (2 classes) 9a.m. - 4 p.m. $209. Facilitator:Darryl Jackman.

MS Excel 2007, Level 1Work with worksheets andworkbooks to analyze data using avariety of features to create,modify and format commonbusiness reports such as budgets,inventory reports, invoices andcharts. This course is designed forthose who desire the skillsnecessary to create, edit, formatand print basic worksheets plusmanage and audit numericalreports.…………………….Wed., Sept. 21 & 28, 9 a.m. - 4p.m. and Oct. 5, 9 a.m. - noon (2.5classes) $229. Facilitator: DarrylJackman.

MS Excel Level 2Apply basic skill-sets along withintermediate and advanced func-tions to manage and audit numer-ical reports. You will work withvarious functions to perform spe-cific types of calculations, customizecharts, work with pictures andshapes in a worksheet, customizeformatting for specific types of dataand explore various features formanaging different types of listsusing a table or database format.…………………….Wed., Oct. 12 & 19, 9 a.m. - 4 p.m.and Oct. 26, 9 a.m. - noon (2.5classes) $229. Facilitator: DarrylJackman.

MS Access 2007, Level 1 Create simple databases, createand modify database objectsincluding tables, forms, reportsand queries. You will use a varietyof commands, functions, andMicrosoft Office Access 2007capabilities. This course isdesigned for computer users whoare new to database programs.…………………….Mondays, Oct. 3 - 24 (3 classes/no class Oct. 10) 9 a.m. - 4 p.m.$245. Facilitator: Rob Ryan.

MS PowerPoint 2007, Level 1 Visual aids can have tremendousaudience impact when properlyincorporated into presentations.You will be introduced to someguiding design principles andlearn how to work with slides,how to incorporate visual ele-ments such as graphics and ta-bles, and how to weave the piecestogether to create a compellingand dynamic presentation.…………………….Wed., Dec. 7 (1 class) 9 a.m. - 4 p.m.$179. Facilitator: Darryl Jackman.

Electives (select 1 of 2)

MS Access Level 2.........................Please see page 3 for details.

MS Word Level 3.........................Please see page 3 for details.

For more information, please contact Rob Ryan: 709 864 2367 • [email protected]

Earn a certificate in Microsoft Office ...

... then earn an MS Office Specialist certification

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A gift of learning is a gift for life. Ask about our gift certificates. A great gift idea for any occasion.

Core Requirements

Basic Accounting, Level 1Acquire the accounting concepts and proceduresyou need to make informed operating decisions.Having that knowledge not only helps you manageyour business, it balances your reliance onsomeone else's assessment of your company'sfinancial condition. Among the topics you'll coverare balance sheets, income statements, ledgertransactions, trial balances and closing entries.…………………….Thu., Sept. 22 - Oct. 6 (3 classes) 9 a.m. - 4 p.m.$219. Facilitator: Rob Ryan.

Basic Accounting, Level 2Prerequisite: Basic Accounting, Level 1 orequivalent. With a basic understanding ofaccounting principles and procedures, you're nowequipped to take a penetrating look at detailedfinancial statements; how to read them; thereporting conventions they follow and what theytell you and other stakeholders about yourbusiness.…………………….Mon. Nov. 7 - 21 (3 classes) 9 a.m. - 4 p.m. $219.Facilitator: Rob Ryan.

Simply Accounting 2011, Level 1……………………Begins Thu., Oct. 13. See page 5 for details.

Simply Accounting 2011, Level 2……………………Begins Thu., Nov. 3. See page 5 for details.

Introduction to Payroll ConceptsA must-do course for setting up and maintaining areliable payroll system for new and existingbusinesses. Topics include the employer/employeerelationship, types of remuneration, hours-of-work

legislation, payroll deductions, employeetermination, government remittances and year-end requirements.…………………….Thu., Dec. 1 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Rob Ryan.

Electives (select one)

Microsoft Excel 2007, Level 1Work with worksheets and workbooks to analyzedata using a variety of features to create, modifyand format common business reports such asbudgets, inventory reports, invoices and charts.This course is designed for those who desire theskills necessary to create, edit, format and printbasic worksheets plus manage and audit numericalreports.…………………….Begins Wed., Sept. 21. See page 3 for details.

Migrating to Microsoft Office 2007 This class introduces you to the new and enhancedfeatures available in four Microsoft® Office 2007system applications: Word, Excel, PowerPoint andOutlook. You will learn about the results-orientedinterface of the Microsoft® Office 2007environment and use the tools available in Word,Excel, PowerPoint and Outlook 2007 to create,finalize and secure professional-lookingdocuments.…………………….Scheduled for winter semester 2012.

Certificate inBookkeepingNote: Courses may be done individually.

Certificate inBusiness WritingNote: Courses may be done individually.

Core Requirements

Basic GrammarWhat is a comma splice? What is the appropriateuse of a semi-colon? How do you correct a run-onsentence? Refresh your grammatical skills andlearn the mechanics of writing. At the end of thecourse, you'll be better able to express yourselfaccurately and effectively.…………………….Mon., Nov. 7 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Tamara Reynish.

18 Professional Development Certificates

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“Aim high. Achieve more.” • Fall 2011 • September - December

Successful Performance Appraisals Develop the skills you need to administer asuccessful appraisal experience! Performanceappraisal can be a rewarding and enrichingexperience for companies and employees. Learn toidentify common mistakes often made inconducting performance appraisals, and find outwhat you can do to avoid those mistakes. You'llexperience and practice techniques fortransferring skills from the classificationdescription to the performance review.…………………….Mon., Nov. 21 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Kathy Hickman.

Developing a Respectful WorkplaceA respectful work environment creates a healthyatmosphere for everyone involved. This one-dayworkshop will take you through exercises that willinform you as to what a respectful workenvironment is, and how to maintain thatenvironment. Topics will include classifications ofbehaviour, respectful workplace barriers,workplace harassment issues and necessary stepsto create a respectful work environment.…………………….Tue., Sept. 27 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Andy Butt.

Certificate inHuman ResourceAdministrationNote: Courses may be done individually.

Technical WritingHaving sound technical writing skills is a valuableasset given the impact clear writing has in effectingchange and informing decisions. Under theguidance and encouragement of a skilled technicalwriter, you'll learn to write in a context thatrespects the value of concision, has a clear focusand demonstrates an effective use of visualelements.…………………….Wed., Nov. 23 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Tamara Reynish.

Business Writing FundamentalsBasic Grammar, is recommended. Being able tocommunicate effectively in writing is a criticalbusiness skill. Through exercises and discussion,you'll learn what's required to be an effectivewriter including knowing your audience and theimportance of being concise. You'll also look at thebasic standards for appropriate email communica-tions, the elements of routine report writing andgarner a number of tips for writing for diverse cul-tures.…………………….Scheduled for winter semester 2012.

Electives (select two of three)

Basic Public Relations WritingTake a public relations concept from drawingboard to finished product. Along the way you'll beintroduced to the basics of writing public relationsmessages for a variety of situations and audiences.…………………….Thu., Dec. 8 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Tamara Reynish.

Writing for the WebHow people process web content should determinehow you present ideas and information on yourwebsite. So it's important that you understand andemploy concepts like chunking, bulleting, linkingand cutting text. They are important strategies thatwill help you communicate your web contenteffectively and keep people coming back to yoursite.…………………….Mon. Oct. 17 and 24 (2 classes) 7 - 10 p.m. $185.Facilitator: Beth Ryan.

Developing a ProposalProducing a strong, winning proposal requires thatyou understand the sponsor's goals and objectivesso that your proposition will intersect their needs.From there you'll move to tailoring a response, in-cluding conducting the necessary research. You'llfinish by packaging and presenting a documentthat will be both compelling and true to purpose.…………………….Scheduled for winter semester 2012.

864 7979Your registrationconnection

Professional Development Certificates 19

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We excel at planning and delivering learner-centered professional development programs and services.

Bridging the Generation GapFor the first time in history, four generations areworking together, side by side. Each generationbrings to the workplace varying beliefs, values andattitudes, hence the potential for generationalclashes. Learn the various profiles of generationaldemographics within today's workplace, and usethe knowledge to train, motivate, resolve conflictsand create new sets of shared values to create apositive workplace.…………………….Scheduled for winter semester 2012.

Diversity AwarenessElevate your awareness of your approach tocultural diversity through the application of theIntercultural Development Inventory (IDI) tool,supplemented by group feedback and theexploration of guidelines for managing thenuances of cross-cultural communication. Theworkshop will be of particular value toadministrative staff, educators, employers andother professionals working with diverse cultures.…………………….Wed., Oct. 12 (1 class) 9 a.m. - noon. $95.Facilitator: Juanita Hennessey.

Coaching for Peak PerformanceDo you know the four most effective coachingstyles and when to apply them? Whether you workin a formalized coaching capacity or want to im-prove your ability to support other members ofyour team as a peer coach. This seminar will intro-duce you to the four coaching styles and help youdetermine which one is best for you. This skill isinvaluable in supporting the developmental needsof all employees, from the inexperienced worker tothe seasoned professional.…………………….Scheduled for winter semester 2012.

Hiring for RetentionHandled strategically, recruitment and retentioncan contribute significantly to your company'soperational and financial success. Joinrecruitment and retention specialists for arewarding look at what it takes to hire the rightpeople and keep them! You'll learn how to developand implement strategic recruitment plans andhow to bring them to life through effectiveadvertising and interview techniques. You'll then

learn how to keep those valuable assets in placethrough the implementation of appropriatesupport structures and the development of asuccession plan.…………………….Scheduled for winter semester 2012.

Knowledge TransferThere is an increased awareness regarding the im-portance of knowledge transfer within today's in-terconnected global economy. Effective knowledgetransfer demands elements of effective communi-cation, organizational knowledge and is a key com-ponent to successful human resourcemanagement. You will learn what knowledgetransfer is, how to manage knowledge transfer, aswell as evaluating potential barriers and strategieswithin your workplace that will allow you to applyand explore the context of knowledge, your organi-zation's most valuable intangible asset.…………………….Scheduled for winter semester 2012.

Certificate inLeadershipNote: Courses may be done individually.

Core Requirements

Effective LeadershipLeadership is about helping others to realize theirpotential and, perhaps, to go beyond. It can bedemonstrated by individuals at all levels of anorganization. Discussions will focus on what ittakes to be a leader—managing change, providingstrategic thinking, setting direction, coaching,motivating, maximizing organizationalperformance and leading in difficult times.…………………….Tue., Nov. 15 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Ted Lomond.

Project ManagementProject success depends on the effectiveness ofhow it is managed. In this class you'll beintroduced to the principles and practices ofeffective project management including: settinggoals, assigning priorities to tasks, consideringbudgetary constraints, assessing performance atcritical stages in the project, dealing with

20 Professional Development Certificates

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“Aim high. Achieve more.” • Fall 2011 • September - December

unanticipated situations and meeting deadlines.…………………….Wed./Thu., Oct. 19 and 20 (2 classes) 9 a.m. - 4 p.m.$239. Facilitator: Ted Lomond.

Time Management:Getting the Most Out of Your DayNot enough time in your day? In reality, you havemore time than you think. Find out how to set re-alistic objectives then learn how to prioritize them,to work through others, to develop short- andlong-term plans and to deal with time wasters.…………………….Scheduled for winter semester 2012

Electives (any two)

Stepping Up To SupervisorMaking the transition from working beside fellowemployees to supervising them can be bothexciting and challenging. It's a different workingrelationship requiring a different set of skills. Thisclass will focus on the skills required to function ina supervisory role.…………………….Mon., Dec. 12 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Ted Lomond.

High-Impact Presentation SkillsAn everything-you-need-to-know workshop fordelivering a solid presentation with clarity andconfidence. You'll learn how to organize yourthoughts and information, build credibility,prepare eye-catching visuals and present withpower.…………………….Wed., Oct. 26 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Don Crickard.

Basic Grammar……………………See page 18 for details.

Communicating with Difficult PeopleDifficult personalities are a fact of life. We en-counter them in the workplace as well as in ourpersonal lives. Knowing how to communicate withdifficult people is key to living and working withthem. You'll learn the nature of conflict and itsconsequences for the people involved, gain in-sights into personality types, explore conflict man-

agement styles and implementation, examine thecommunications process and the importance of ac-tive listening skills.…………………….Scheduled for Winter semester 2012

N E WN E WCertificate in Leadingfor SuccessNote: Courses may be done individually.

Essentials of DelegationMany struggle with delegation because of a fear oflosing control or a desire to own the process. Youcan accomplish more and develop employees'skills by learning to better delegate. This courseexplores the benefits and barriers to delegation,the importance of authority and responsibility, aswell as strategies and tools for implementing dele-gation.…………………….Mon., Sept. 26 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Kathy Hickman.

Organizational EthicsAn organizational culture which values trust, re-spect, caring, fairness, citizenship and diversity, isa place where employee engagement will drive suc-cess. This class will focus on employee and organi-zational culture, moral codes, and ethicalframeworks. Topics include: understanding themeaning of ethics and the role it plays in today'sorganizations, ethical framework benefits, andpractical ways to avoid ethical dilemmas.…………………….Fri., Nov. 4 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: David Yetman.

MentoringThis half-day workshop will focus on the tools re-quired for developing and implementing a success-ful mentoring program. Topics include: roles ofthe mentor/mentee, mentoring best practices,common obstacles and solutions, benefits of men-torship, individual and organization strategies.…………………….Tue., Nov. 8 (1 class) 9 a.m. - noon. $95.Facilitator: Daphne MacNeil.

Professional Development Certificates 21

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One of our customers said it best: “The day you stop learning, is the day you stop living.”

Ask about our

Motivating EmployeesLeaders are judged by results. And results dependon your ability to get the most out of other people.Become the energizing leader people want to fol-low by developing and motivating individuals andemployees to greater accomplishments. Topics willinclude: using praise effectively, developing pro-ductive team members and results, encouragingcompetency, accountability and results. In addi-tion, this course would be of special interest tothose who have completed or are working towardsthe certificates in leadership and human resourceadministration.…………………….Fri., Oct. 28 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Kathy Hickman.

Bridging the Generation Gap……………………See page 20 for description.

Influencing Others…………………….Scheduled for winter semester 2012.

Electives (one of two)

Developing a Respectful Workplace……………………See page 19 for details.

Diversity Awareness……………………See page 20 for details.

Certificate inPresentation SkillsNote: Courses may be done individually.

Core Requirements

Workplace Conversational SkillsYou will learn to project confidence, keep conver-sations focused and productive, exhibit knowledgeand creditability in your everyday interactions.This class will provide you with the tools needed toget the best out of every conversation.…………………….Wed., Dec. 7 (1 class) 9 a.m. – noon. $95.Facilitator: Don Crickard.

Business NetworkingCreate confidence in your networking skills for so-cial gatherings, receptions and business events inthis practical seminar. Topics will include intro-ducing yourself; starting conversations with com-plete strangers; perfecting small talk; exitingconversations gracefully; networking techniques;tips for remembering the names of your new ac-quaintances; and, proper business card etiquette.…………………….Wed., Nov. 30 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Chris LeDrew.

High-Impact Presentation SkillsAn everything-you-need-to-know" workshop fordelivering a solid presentation with clarity andconfidence. You'll learn how to organize your

22 Professional Development Certificates

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“Aim high. Achieve more.” • Fall 2011 • September - December

thoughts and information, build credibility,prepare eye-catching visuals and present withpower.…………………….Wed., Oct. 26 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Don Crickard.

Microsoft PowerPoint 2007, Level 1Visual aids can have tremendous audience impactwhen properly incorporated into presentations.You will be introduced to some guiding designprinciples and learn how to work with slides, howto incorporate visual elements such as graphicsand tables, and how to weave the pieces togetherto create a compelling and dynamic presentation.…………………….Wed., Dec. 7 (1 class) 9 a.m. - 4 p.m. $179.Facilitator: Darryl Jackman.

Electives (one of three)

SMART Board TrainingPresent like a pro and engage your audience whileusing Smart Board software. This interactive classis led by a SMART training specialist. By the end ofthis hands on session, you will be comfortableusing the SMART Board interactive whiteboardand Notebook software.…………………….Sat., Sept. 24 (1 class) 9:30 a.m. - 3:30 p.m. $169.Facilitator: Ian Crewe.

Microsoft PowerPoint 2007, Level 2Introduces students to intermediate skill sets forinformation workers using a presentationprogram. You will learn how to work with slidemasters for a consistent look in the presentation,set up animation schemes or customizedanimation for specific objects, create speaker notesor handouts, run or customize the slide show, usedata from other sources in PowerPoint or exportfrom PowerPoint to Word, and collaborate withothers on presentations.…………………….Wed., Dec. 14 (1 class) 9 a.m. - 4 p.m. $179.Facilitator: Darryl Jackman

Certificate in TeamEffectivenessNote: Courses may be done individually.

Core Requirements

Working Well As A TeamBy managing your own working style as well asthose of your other team members, and byfostering more productive personnel interactionsand relationships, the mechanics of which arecovered in this information-packed, one-daycourse. You’ll learn to identify: the four keyworking styles and individual contributions ofteam members, the functional stage of your teamand what it means for effective performance; andfive key dimensions of effective teamwork thatcharacterize highly functioning teams.…………………….Wed., Dec. 14 (1 class) 9 a.m. – 4 p.m. $185.Facilitator: Craig Matthews.

Developing a Personal Leadership Plan The workplace demands that all employees be-come effective and productive team members. Yet,how many of us know or take the time to discoverwhat unique strengths and capabilities each of usbrings to the team table? Discover your strengthsthrough the lens of personality, thinking inten-tions, emotional intelligence and conflict manage-ment style.…………………….Scheduled for winter semester 2012.

Coaching for Peak PerformanceDo you know the four most effective coaching stylesand when to apply them? Whether you work in aformalized coaching capacity or want to improveyour ability to support other members of your teamas a peer coach. This seminar will introduce you tothe four coaching styles and help you determinewhich one is best for you. This skill is invaluable insupporting the developmental needs of all employ-ees, from the inexperienced worker to the seasonedprofessional.…………………….Scheduled for winter semester 2012.

Professional Development Certificates 23

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From a human resources perspective, continuous learning is simply good business.

Electives (two of four)

Communicating with Difficult PeopleDifficult personalities are a fact of life. We en-counter them in the workplace as well as in ourpersonal lives. Knowing how to communicate withdifficult people is key to living and working withthem. You'll learn the nature of conflict and itsconsequences for the people involved, gain in-sights into personality types, explore conflict man-agement styles and implementation, examine thecommunications process and the importance ofactive listening skills.…………………….Scheduled for winter semester 2012.

Effective LeadershipLeadership is about helping others to realize theirpotential and, perhaps, to go beyond. It can bedemonstrated by individuals at all levels of anorganization. Discussions will focus on what ittakes to be a leader: managing change, providingstrategic thinking, setting direction, coaching,motivating, maximizing organizationalperformance and leading in difficult times.…………………….Tue., Nov. 15 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Ted Lomond.

Change Management Change is constant and the need for workplacechange has never been greater. This class coversunderstanding resistance, stages of the changecycle, overcoming mistrust and miscommunica-tion, change as an opportunity and moving frompowerlessness to empowerment.…………………….Scheduled for winter semester 2012.

Conflict ResolutionBecome familiar with the dynamics of conflict anddevelop tools and techniques that will help yourespond to conflict positively. This seminar willhelp you identify your own conflict managementstyle as well as when to apply other conflict stylesto meet the demands of various situations.…………………….Tue./Wed., Oct. 4 and 5 (2 classes) 9 a.m. - 4 p.m.$225. Facilitator: Craig Matthews.

N E WN E WCertificate inUnderstandingOrganizational CulturesNote: Courses may be done individually.

Strategic PlanningYou will learn the concepts and processes of strate-gic planning, and understand why it is essential forthe success of your organization. Discover how toset strategic objectives and action plans that willturn your visions into outcomes! Topics includethe understanding of strategic planning from bothan organizational and departmental perspective,analysis required for strategic planning, identify-ing and developing strategic choices for your or-ganization and implementation of your plan.…………………….Scheduled for winter semester 2012.

Organizational Behaviour:Human Relations at WorkYou will gain an understanding of the function ofhuman behaviour in organizations. Explore behav-ioural influences that affect productivity, organiza-tional effectiveness and efficiency. Topics includeperception, motivation, decision making, commu-nication, leadership, job and organizational de-sign; group behaviour, and administrative proces-ses including organizational power and politics.…………………….Scheduled for winter semester 2012.

Creating Effective Work Groups You will learn how team-based and self-directedwork groups are successful approaches for copingwith today's challenges. You will examinethe principles of creating effective workgroups, how to establish an internal framework tosupport group work progress and outline problem-solving methods.…………………….Fri., Dec. 16 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Shawn Stratton.

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Requirements

Communication at WorkCommunication is only effective when yourreceiver hears, understands, and knows what to dowith the information that you send. This coursewill help strengthen your communication skills sothat you can get the best results at work, whetheryou are communicating with your coworkers, yourboss or your customers. Topics include: commun-ications barriers, communications styles, non-verbal communications, active listening, attitudeand multicultural communications.…………………….Mon./Tue., Nov. 28 and 29 (2 classes)9 a.m. - 4 p.m. $225. Facilitator: Doreen Whalen.

Change ManagementChange is constant and the need for workplacechange has never been greater. This class coversunderstanding resistance, stages of the changecycle, overcoming mistrust and miscommunica-tion, change as an opportunity and moving frompowerlessness to empowerment.…………………….Scheduled for winter semester 2012.

“Aim high. Achieve more.” • Fall 2011 • September - December

Mediating Workplace Conflict……………………Scheduled for winter semester 2012.

Organizational Ethics……………………See page 21 for details.

Electives (one of three)

Marketing……………………Scheduled for winter semester 2012.

Finance for the Non-Financial Manager……………………See page 14 for details.

Knowledge Transfer……………………See description page 20.

Certificate in WorkplaceCommunicationsNote: Courses may be done individually.

Add just five more courses toyour learning portfolioand earn an Advanced

Certificate in WorkplaceCommunications! See next page!

864 7979Your registrationconnection

Professional Development Certificates 25

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Workplace EtiquetteProjecting a professional image is critical in thebusiness world. This interactive session will giveyou the skills to build and strengthen business re-lationships. Topics include the fundamentals ofcourtesy and respect, introductions, networking,business attire, business social events, meetings,managing your digital identity and professionalimage.……………………Scheduled for winter semester 2012.

High-Impact Presentation SkillsAn everything-you-need-to-know workshop fordelivering a solid presentation with clarity andconfidence. You'll learn how to organize yourthoughts and information, build credibility, pre-pare eye-catching visuals and present with power.…………………….Wed., Oct. 26 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Don Crickard.

Project ManagementProject success depends on the effectiveness ofhow it is managed. In this class you'll beintroduced to the principles and practices ofeffective project management including: settinggoals, assigning priorities to tasks, consideringbudgetary constraints, assessing performance atcritical stages in the project, dealing withunanticipated situations and meeting deadlines.…………………….Wed./Thu., Oct. 19 and 20 (2 classes) 9 a.m. - 4p.m. $239. Facilitator: Ted Lomond.

Time Management:Getting the Most Out of Your DayNot enough time in your day? In reality, you havemore time than you think. Find out how to set re-alistic objectives then learn how to prioritize them,to work through others, to develop short- andlong-term plans and to deal with time wasters.…………………….Scheduled for winter semester 2012.

A shared learning experience is the best learning experience. Invite a friend to register with you.

Customer Service: KeepYour Customers Coming BackDelivering exceptional customer service isessential in today's competitive business world.You will be introduced to the basics of providingcustomer service. You will discover whatcustomers expect and you will examine ways thatyou can contribute in a positive manner to yourcustomers' experience to ensure that they willreturn again and again.…………………….Thu., Sept. 29 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Don Crickard.

Conflict ResolutionBecome familiar with the dynamics of conflict anddevelop tools and techniques that will help yourespond to conflict positively. This seminar willhelp you identify your own conflict managementstyle as well as when to apply other conflict stylesto meet the demands of various situations.…………………….Tue./Wed., Oct. 4 and 5 (2 classes) 9 a.m. - 4 p.m.$225. Facilitator: Craig Matthews.

Stress ManagementLearning how to manage stress has positiveimpacts both professionally and personally. In thiscourse, you will explore: how to recognize yourstressors and your reactions to them; how tochange your negative behaviours associated withstress; how to evaluate your lifestyle and learn howto better care for yourself. These skills will helpyou manage your stress and contribute to yourpersonal effectiveness.…………………….Wed., Nov. 23 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Carolyn Hapgood.

AdvancedCertificate in WorkplaceCommunications Note: Courses may be done individually.

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“Aim high. Achieve more.” • Fall 2011 • September - December

Mediating Workplace ConflictDisputes between individuals at work can lead togrievances, absences and loss of valuable employ-ees. Mediation helps people who don't see eye toeye to sort out their disputes as quickly as possible.In this workshop you will learn the nature of work-place disputes, learn skills to approach the situa-tion and move people along to better solutions aswell as identify when mediation is appropriate.Problem-solving activities will be incorporated.....................Scheduled for winter semester 2012.

Influencing OthersGood communicators have the ability to influenceothers toward a common goal. Participants willlearn about various strategies for influencing andnegotiating with others and will have the opportu-nity to apply several practical techniques enablingthem to effectively persuade, build support forideas and develop more productive working rela-tionships.…………………….Scheduled for winter semester 2012.

Developing a Respectful WorkplaceA respectful work environment creates a healthyatmosphere for everyone involved. This one-dayworkshop will take you through exercises that willinform you as to what a respectful workenvironment is, and how to maintain thatenvironment. Topics will include classifications ofbehaviour, respectful workplace barriers,workplace harassment issues, and necessary stepsto create a respectful work environment.…………………….Tue., Sept. 27 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Andy Butt.

Certificate in WorkplaceConflict ResolutionNote: Courses may be done individually.

Requirements

Negotiation in the WorkplaceNegotiation improves the quality of workplacerelationships and prevents conflict. You willdevelop strategies that focus on discoveringindividual perspectives and interests, and applytechniques that engage co-operation and jointproblem solving. At the end of this workshop youwill have a better grasp of the communication andnegotiation skills that promote mutually beneficialagreements, and the overall satisfaction ofeveryone concerned.…………………….Tue., Dec. 6 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Andy Butt.

Communicating with Difficult PeopleDifficult personalities are a fact of life. We en-counter them in the workplace as well as in ourpersonal lives. Knowing how to communicate withdifficult people is key to living and working withthem. You'll learn the nature of conflict and itsconsequences for the people involved, gain in-sights into personality types, explore conflict man-agement styles and implementation, examine thecommunications process and the importance of ac-tive listening skills.…………………….Scheduled for winter semester 2012

Basic GrammarWhat is a comma splice? What is the appropriateuse of a semi-colon? How do you correct a run-onsentence? Refresh your grammatical skills andlearn the mechanics of writing. At the end of thecourse, you'll be better able to express yourselfaccurately and effectively.…………………….Mon., Nov. 7 (1 class) 9 a.m. - 4 p.m. $185.Facilitator: Tamara Reynish.

Professional Development Certificates 27

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Privacy of InformationAll registration information received by the Division of Lifelong Learning will be used solely for the adminis-tration and management of the Lifelong Learning program. Personal information is collected under the au-thority of the Memorial University Act (RSNL 1990 Chapter M-7) and is used for the purposes ofadministration, program planning and human resource management. Questions about this collection and useof personal information may be directed to the assistant director at 709 864 3074.

Refund/Credit PolicyRegistrants must notify the Division of Lifelong Learning two business days prior to the class start date to beentitled to a credit note valued at 90 per cent of the class fee. If you notify us fewer than two business days priorto the class start date, you are entitled to a credit note valued at 50 per cent of the class fee. If you notify usafter the class has started, regretfully, we’re unable to offer you any credit. In the event a class is cancelled by Life-long Learning, the division will make every reasonable effort to notify registrants of that cancellation two daysin advance of the commencement date/time of the cancelled class. Where classes are cancelled by the division,registrants will receive a full refund of their registration fee. Participants who withdraw due to unusual cir-cumstances should submit a request for special consideration, with supporting documentation, to the division.

wwwClick Call Email Fax Visit

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onlineregistrationservice. (See

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St. John’s864 7979

•Toll Free

(in prov. only)1 866 959 8474

See address atbottom of page.

709 864 8486 We alwayslook forward

to meeting you!Our hours are:Sept. 1 – May 31

Mon. – Fri.8:30 a.m. – 4:30 p.m.

www.mun.ca/lifelonglearning • [email protected]

FormsWe will also accept the class registration form, downloadable from our website. Please be sure to include yourname, phone number(s), home address, email address, name of the course(s) for which you are registering andeither a credit card number, purchase order number or a cheque.

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Professional Development 31Professional Development 31

September

CCNA 1: Networking, Level 1Learn to DrawPayroll Fundamentals 1Microsoft Excel 2007, Level 1German, Levels 1,2 and 3Risk Financing (CRM 56)Payroll Compliance LegislationBasic Accounting, Level 1Italian, Levels 1 and 2CCNA Networking, Lvls 2,3 and 4

(By Distance Only)Bring Your Own Mac (BYOMAC):

Intro to the Mac OperatingSystem

Microsoft Word 2007, Level 1SMART Board TrainingRobotics, Level 2 and 3

(ages 9-12)Home Alone...With Confidence

(ages 12+)Fall BBQWorkplace Fire Prevention & SafetyEssentials of DelegationIrish, Level 1Windows 7I’ve Always Wanted to Sing!Developing a Respectful WorkplaceFrench, Levels 1A,1B and 3American Sign Language (ASL),

Levels 1 and 4Basic Digital Photography Using

Single-Lens Reflex (SLR)cameras

Customer Service: Keep YourCustomers Coming Back

Hiring for Retention

October

Wood CarvingMicrosoft Access 2007, Level 1Conflict ResolutionSpanish, Levels 1 and 2Photography History and

AppreciationMicrosoft Word 2007,

Levels 2 and 3Server 2008French, Level 2AFrench Fundamentals

Diversity AwarenessMicrosoft Excel 2007, Level 2Simply Accounting 2011, Level 1Reading Strategies for Children:

A Guide for ParentsMeeting MinutesDrawing and Painting (ages 5-8)Sketching & Cartooning

(ages 9-12)Creative Writing (ages 11+)Knowledge Translation for

Healthcare ProfessionalsWriting for the WebiMovieSoups On!Project ManagementRussian, Level 1Rug HookingGetting the Most Out of Your

BlackberryUnderstanding Prison SubculturesLearn to PaintiPhotoCondo Living: Everything

You Need to KnowHigh-Impact Presentation SkillsMotivating Employees

November

Scrapbooking, Level 2Microsoft Excel 2007, Level 3A Day with the Stars: Astronomy

for BeginnersSimply Accounting 2011, Level 2Organizational EthicsPlanning and Managing Windows 7

Desktop Deployments andEnvironments (6294A)

Understanding ExecutorResponsibilities

Basic Accounting, Level 2Basic GrammarMentoringArt History, Level 1: An Intimate

Look at the MasterpiecesBasic Web DesignAdobe Photoshop Elements:

IntermediateFinance for the Non-Financial

ManagerMicrosoft Office 2010: Transition

from Office 2003Effective LeadershipRecords ManagementBuilding Successful Do-It-Yourself

Web Sites Using Joomla!, Levels1 and 2

Predictive Analytics SoftwarePASW (formerly SPSS)

Strategic PlanningFamily Fun PhotographySuccessful Performance AppraisalsOne Dish MealsAppetizersStress ManagementTechnical WritingMicrosoft Visio 2007Introduction to Public RelationsMicrosoft Access 2007, Level 2Communication at WorkCardmakingFestive BakingBusiness Networking

December

Introduction to Payroll ConceptsOrganizational Behaviour: Human

Relations at WorkNegotiation in the WorkplaceGiving and Receiving Constructive

FeedbackWorkplace Conversational SkillsMicrosoft PowerPoint 2007,

Levels 1 and 2Basic Public Relations WritingStepping up to SupervisorWorking Well As A TeamCreating Effective Work Groups

Fall 2011 Courses at a Glance

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Quality professionaldevelopment solutionsthat can be customizedto meet the learningneeds of yourorganization.

We offer a professional,relaxed learningenvironment designedfor adult learners.

CorporateTraining

For more information,please contact:

Dan Dillon709 864 4389

[email protected]/lifelonglearning

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LIFELONGLEARNINGMemorial University of NewfoundlandRm. SP4000 (Spencer Hall)220 Prince Philip DriveSt. John’s, NL, Canada A1C 5S7709 864 7979Toll Free (in prov. only): 1 866 959 [email protected]

If you have already received our brochure, please share this copy with a friend.

www.mun.ca/lifelonglearning

Classes you won’t wantto miss this Fall!

SeptemberFearless and Fabulous Public

Speaking, pg. 26CCNA 1, pg. 4Robotics, Level 2, pg. 12Gourmet Back Country Cooking, pg. 7

OctoberScrapbooking, Level 1, pg. 14Succession Planning, pg. 28 Russian, Level 1, pg. 11Understanding Prison Subcultures, pg. 15

NovemberOrganizational Ethics, pg. 24Family Fun Photography, pg. 14Microsoft Visio 2007, pg. 5Festive Baking, pg. 8

DecemberMicrosoft PowerPoint 2007,

Level 1, pg. 5Basic Public Relations Writing, pg. 22Creating Effective Work Groups, pg. 28

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Try our online registration!

eLearning courses starting monthly.See page 16.