A TOXIC Transformation - Agile Austin · • ScrumMaster is Coach • Work is estimated and...
Transcript of A TOXIC Transformation - Agile Austin · • ScrumMaster is Coach • Work is estimated and...
How to Avoid A TOXIC
Transformation
Brian Milner @bmilnerAgility Comes Full Circle
Brian Milner, CSTCEOScrum [email protected]@bmilner
•25 years of Software Development experience
•13 years of Agile experience •DFW Scrum Organizer •Speaker for SG Austin 2019 •Speaker for SG Vienna 2019 •Speaker for Keep Austin Agile
2019
Certified Facilitator
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Path to Agility®
An outcomes-based approach to organizational transformation. Path to Agility provides a roadmap to a successful Agile transformation.
pathtoagility.com
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Version One 13th State of Agile ReportScrum Alliance State of Scrum 2017-1018
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Current state of AgilitySuperficial Agility Improving Agility Predictable Agility Fast Agility
• Going through the motions • Work is visible • Silo development • Lots of carryover • Not strong PO/ SM
• Retrospectives have meaning
• ScrumMaster is Coach • Work is estimated and
velocity being measured • Swarming and cross
training is starting to happen
• Team identity is being created
• Carryover is limited • Team’s have focus
(Limiting WIP) • Constant team Backlog
Refinement • Break work down and
swarm • Whole team ownership
embracing cross functional goals
• Cycle Time has been significantly reduced
• Able to respond to new high priority and deliver quickly
• Leadership focus on optimizing the whole
• Urgently resolve organizational impediments
• Test Automation, Continuous Integration, DevOps in place
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Survey Area: 500+ Organizations
Level of Agility in Organizations
Agile?
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•Lack of leadership support and involvement •No compelling vision for the change •Change is not managed in an Agile way •Chaos and Resistance to change •Organizational inertia •No system to handle organizational impediments
Common Organizational Issues
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Agile Transformations require the whole organization to transform in order to be successful.
1. Create Urgency
2. Build a guiding coalition
3. Create a vision for change
4. Enlist a volunteer army
5. Enable action by removing barriers
6. Generate quick wins
7. Sustain acceleration
8. Institute change
Creating the climate for
Change
Engaging & enabling the organization
Implementing & sustaining for change
Adapted from Dr John Kotter’s 8 Step Process for leading change http://www.kotterinternation.com/our-principles/changesteps/changesteps
Apply Organizational Change Management
PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
THE PATH TO AGILITY™Our proven transformation framework
11
Kotter 8 Steps
1. Create Urgency
2. Build a powerful coalition
3. Create a vision for change
4. Enlist a volunteer army
5. Enable action
6. Generate quick wins
7. Sustain acceleration
8. Institute change
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Three important first steps to avoiding a Toxic Transformation
1.Start with WHY 2.Form a Team 3.Plan Your Approach
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STEP 1: Start with WHY?
Ask WHY your organization is going on this journey? What do you want to accomplish by moving to Agile?
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Employee Engagement
Employees are more satisfied in their work, willing to go the extra mile, passionate about the purpose of their jobs and committed to the organization.
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Customer Satisfaction
Customers are satisfied with the experience, benefits and outcomes when using your product or service.
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Quality
The product or service meets the expectations of the market for usability, reliability, etc.
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Speed
The time it takes to deliver an idea into the market
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Predictability
Teams maintain a predictable cadence of delivery enabling the business to make informed business decisions.
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Innovation
New ideas, creative thoughts, or novel imaginations providing better solutions to meet new requirements, unarticulated needs, or known market needs.
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Market Responsiveness
The ability of the organization to pivot quickly to respond to ever-changing market demands.
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Productivity
Increase the business value realized while maintaining or reducing costs.
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Continuous Improvement
The ability of the organization to relentlessly pursue optimizations in all aspects of business functions.
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Productivity
Predictability
Innovation
Quality
Speed
Employee Engagement
Customer Satisfaction
Continuous Improvement
Market Responsiveness
What outcome are you trying to achieve?
What’s your WHY for going Agile?
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A volunteer army needs a coalition of effective people – born of its own ranks – to guide it, coordinate it, and communicate its activities.
- John Kotter
STEP 2: Form a Team
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Continuous Improvement
The ability of the organization to relentlessly pursue optimizations in all aspects of business functions.
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Agile Leadership Team (ALT) Formed
A powerful Guiding Coalition is formed with the ability to drive change throughout the organization as needed.
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Rollout Strategy
An Agile Leadership Team has been established and a transformation roadmap defined, taking into account new organizational structure demands, top risks, and incremental rollout.
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Business Outcome
Business OutcomesBusiness Outcomes Agile Outcomes Agile Capabilities
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STEP 2: Form a Team
Create a powerful coalition to manage the transformation and to address organizational impediments
Agile Leadership Team (ALT) Formed
A powerful Guiding Coalition is formed with the ability to drive change throughout the organization as needed.
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Acceptance Criteria
๏Agile Leadership Team has been identified ๏ALT is a real, powerful coalition with decision making
powers ๏All ALT roles have been filled (PO, SM, Coach, Stakeholders,
Team Members) ๏Working agreements defined (cadence, framework, backlog) ๏ALT is communicated to everyone involved in the
transformationCopyright Agile Velocity, LLC All Rights Reserved
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Discuss the Acceptance Criteria for this capability
and talk about how you can start
moving towards a team like this in
your organization. What are the first steps you could
take?
Acceptance Criteria
๏Agile Leadership Team has been identified ๏ALT is a real, powerful coalition with decision making
powers ๏All ALT roles have been filled (PO, SM, Coach,
Stakeholders, Team Members) ๏Working agreements defined (cadence, framework,
backlog) Copyright Agile Velocity, LLC All Rights Reserved
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STEP 3: Plan your approach
"You can't use an old map to explore a new world." ~ Albert Einstein
"I wisely started with a map." ~ J. R. R. Tolkien
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Team
4Te
am 3
Team
2Te
am 1
Syst
emO
rgBacklog Planned In Progress Done
Team Agreements
Team Agreements
Team Agreements
Team Agreements
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Clear Value Purpose
Clear Value Purpose
Clear Value Purpose
Clear Value Purpose
Team Empowerment
Action Enabled
Ability to Measure Cross-Team Coordination
Visibility CreatedFoundational Team Practices
Continuous Improvement Culture
Visibility CreatedContinuous Improvement Culture
Foundational Team Practices
Visibility Created
Foundational Team Practices
Continuous Improvement Culture
Visibility Created
Foundational Team Practices
Continuous Improvement Culture
Agile Leadership Ability to Focus
Multi-Team Predictability
Ability to Forecast Complexity Reduced
Predictable Delivery Cadence
Quality Feedback Loop Shortened
Quality Feedback Loop Shortened
Quality Feedback Loop Shortened
Quality Feedback Loop Shortened
Predictable Delivery Cadence
Predictable Delivery Cadence
Predictable Delivery Cadence
Value Driven
Optimize the Whole
Reduce Cycle Time
Release Continuously
Self-Sustaining ImprovementDecision Agility
Reduce Cycle Time
Release Continuously
Reduce Cycle Time
Release Continuously
Reduce Cycle Time
Release Continuously
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Create a Transformation Roadmap
Q1 Q2 Q3
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Team Formed
Team Empowerment
Action Enabled
Cross-Team Coordination
Ability to Measure
Visibility Created
Team Ownership
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Evaluate and DiscussLook at your Path to Agility® Assessment handout and make a note of which items you think are the most important first steps for your organization to take. Discuss in your groups which one(s) you picked and why.
Take the sheet back to your organization and use as an assessment tool to see how others in your organization view your progress on these items as well.
Use the most important steps as the highest value items in your transformation backlog.
* You can get more capabilities from the Team level at the Agile Velocity booth
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Next Steps?
•Create a guiding vision •Create a sense of urgency •Realign organization with an Agile
structure •Engage key stakeholders •Set mechanism to measure progress
Want to find out more or Need More help?I will be at the Agile Velocity booth from 1-2:30 today and I will be happy to answer any questions about how I use this framework to coach executives and leadership
Brian Milner, CSTCEOScrum [email protected]@bmilner
For a copy of this presentation, leave me your business card or write down your full name and email on an index card.