A T‘ ribute to our Veterans &...

2014 -15annual report

‘A Tribute to our Veterans & Families’

AN

ZA

C Day Gallipoli100

YEARS

Anniversary

1 2 3

4 5

1 Betty McInerney & Roy 2 Ken Crouch 3 Joan Elliott & Bill 4 Elsa McGennisken & Bill 5 Dorothy Oliver & Hugh

FOR THE YEAR ENDED JUNE 30, 2015 | 2014 - 2015 ANNUAL REPORT

1

MissionStatement 01

AboutthisAnnualReport 01

RegulatoryInformation 01

Contents 01

BoardMembers 02

ExecutivePersonnel 02

BoardPresidentReport 03

OrganisationalChart 04

ChiefExecutiveReport 05

TheYearataGlance 06

Awards 07

CorporateServicesReport 08

ClinicalCareReport 09

Leisure&LifestyleReport 10

FinancialataGlance 13

Income&ExpensesStatement 14

StatementofFinancialPosition 15

Annual Report 2014-15

WiththecomplimentsofthePresidentMrRegSmithandMembersoftheBoardofGovernance.

61stAnnualReportfortheyearended30thJune,2015.

PresentedatAnnualGeneralMeetingofContributors,7thOctober,2015.

CompiledbyPunchPR

DesignedbyMorgiMac-CreativeDesign

PrintedbyDesignlink

FinancialAuditors-CroweHorwath

PhotographybyEventideHomes&KerriKingston

Mission Statement

EventideHomes(Stawell)Inc.willprovidequalityresidentialaccommodationandcareinafriendly,cheerfulandfamilyorientedenvironment.

Regulatory Information

AssociationsIncorporationNumber-A0028462X

AgedCareActRegistrationNumber-3345H

AustralianBusinessNumber-26648709275

EventideHomes(Stawell)Inc.

111PatrickStreetStawellVictoria3380Australia

Phone:0353582027Facsimile:0353584163

Email:[email protected]:www.eventidehomes.com.au

facebook.com/eventidehomesstawell

CONTENTS

Front Cover: World War II Veteran, Pat Gillespie

2 2014 - 2015 ANNUAL REPORT | FOR THE YEAR ENDED JUNE 30, 2015

BARRYCURTIS JULIEDUNN KAYEHARRIS

SUEBLAKEYChiefExecutiveOfficer(Secretary)

HELENFARNSWORTHClinicalCareManager

JOANNECROSSCorporateServicesManager

JUDITHMCGREGOR WESNALDERLYNHARRISON

EXECUTIVE PERSONNEL

REGSMITHPresident

JOHNTEASDALEJuniorVicePresident

WALLYBOWERSROGERWARNESeniorVicePresident

BOARD MEMBERS


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ThispastyearwasoneofgreatreflectionaswecelebratedEventide's60thyearofcaringforseniorsinourcommunity.

Aswereminiscedoveroldphotosandtalkedaboutthosewonderfulindividualswhohelpedshapeourlifestylevillageasitistoday,wealsoacknowledgedanotherimportantsectorintheStawellcommunity:ourwarveterans.

Uponthe70thyearanniversaryoftheANZACslandinginGallipoli,wenotonlyobservedthetraditionalANZACDayservice,butwerecognisedourveryownwarveteranslivingrighthereinEventide.

Therearecurrently16warveteransresidingatEventide,allwiththeirveryown,heroicstorytotell.Thereisalsoalargecontingencyofresidentswhokeptthe'homefiresburning'whilsttheirpartnerwasinservice.FortheyoungergenerationworkingandvolunteeringatEventide,itwasmesmerizingtoheartheirindividualstoriesandwecan'tthankthemenoughforthecontributiontheymadetoourcountry.

TherearemanybigsupportersofEventideinthelocalcommunityandbeyondandwewereonthereceivingendofsomesignificantfinancialassistancethisyear,includingasubstantialbequestfromalateresident.Wealsoreceivedagenerous$9,900grantfromtheFreemason'stoinstallshadecoveringoverthesensorygardenatWarneHouse.AgroupoftalentedlocalcraftersalsocametogethertohosttheinauguralWinterWoolliesFestivalwithaportionofprofitsgoingtoEventide.TheBoardofGovernancewillensurethatthesefundsareappropriatelydirectedintoprojectsatourfacilityinthenearfuture.

Otherkeyeventsthisyearincludeupdatingourconstitution-asrequiredundertheAssociationsIncorporationReformAct2012(Vic)-whichwillbeofficiallyadoptedatthe2014-2015AnnualGeneralMeeting.EventidealsotookpartintheRegionalLivingExpoheldinMelbourneduringMay,handingoutbrandnewinformationpackstopromotetothecityfolkallthebenefitsoftheEventidelifestyle.

Aswemoveintoanewyearwe'llcontinuetoendorseourunique,qualityaccommodationoptionsatEventide,includingthenewtwo-bedroomunits,Plantationhousesandresidentialaccommodation,byreachingouttofamiliesacrossVictorialookingforafantasticseniorlifestylechange,supportedbythebestprofessionalsintheagedcareindustry.

Reg Smith

President

BOARD PRESIDENT REPORT


Residents

Chief Executive Officer (SueBlakey)

Corporate Services Manager(JoanneCross)

Clinical Care Manager (HelenFarnsworth)

Food Services Manager

(AndreaMonaghan)

Grounds & Maintenance

Supervisor (StephenFenwick)

FoodServicesStaff

AdminStaff

Grounds&

MaintenanceStaff

Domestic&

LaundryStaff

Board Of Governance

RN 1 / Enrolled Nurses/

Team Leaders(Various)

PersonalCareStaffLeisure&

LifestyleStaff

Leisure & Lifestyle

Supervisor(GraceRethus)

Clinical/ACFI Administrative Manager

(JaneGraversgaard)

Care Services Coordinator (RachelMoore)

Corporate Support Officer (DebbieEvans)

Clinical Admin

Assistant

ORGANISATIONAL CHARTORGANISATIONAL CHART


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ThechangingfaceofEventideHomesbecameapparentthisyear,withsignificantconstructionandrenovationworksundertakenthroughoutthefacility.

OneofthemosttalkedaboutprojectswastheconstructionofthefirsttwoofeightunitsatthefrontoftheEventideprecinct.Aspartofa$1.8millionproject,thesetwo-bedroommodernunitsofferseniorsafantasticindependentlivingoptionwithintheEventidecommunity.AnotherunitwasalsobuiltforanewresidentatThePlanationVillage,andwewelcomethemtoourcommunity

Tocaterforourexpandingfacility,anewcarparkwith26parkingbayswasbuiltinWilliamStreet.Thisprovidesourstaffwithadesignatedcarparkingareaandhasfreedupthemainentranceareaforvisitorparking.Anothernoticeableimprovement-insideandoutsidethebuildings-isthenewsignagetohelpvisitorsnavigateourever-growingvillage.

Thisyearwewerealsobusywithrenovations,withcottagenumber22undergoingacompleterefurbishmentandseveralothersundergoinganexternalpaintjob.FifteenbathroomsintheCashinandMcGregorwingswereupgradedandafurther25aretobeupgradedacrossthefacilityinthenearfuture.

OverinGrampiansHouse,wepurchasedadditionaloverheadliftingequipmentandotherspecialisedstate-of-the-artequipmenttoassiststafftocareforresidentswithmorecomplexcareneeds.

OthermajorchangesincludedthetransformationoftheKingstonLoungetotheKingstonCommunityCentre,completewithfullyequippedkitchen.ThiscommunalspaceisdedicatedtoindependentlivingresidentstoenjoygatheringsandfunctionsandhasreplacedtheoldPlayhouse'.

Eventidecelebratedsomebigeventsthisyear,includingtheopeningoftheBillCrowCourtyardinNovember.TherefurbishmentwasfundedwithabequestbyWilfredAlanCrow,wholivedatEventideHomesfrom2005to2009.FormerlyknownasCurrieHouseCourtyard,theupdatedspaceincludesanalfrescodiningarea,seatingandpaths.

Theofficialopening,whichwasattendedbyresidents,staffandmembersofBill'sfamily,wasalsoagreatexcuseforustocelebrate60yearssinceEventidestartedoperations.And,speakingofmilestones,wehadafabuloustimecelebratingthe100thbirthdayofresidentBobMcKeewithhisfamilywhoflewfrominterstatetoseehim.

OurvibrantcommunityatEventideHomescertainlyhasalottocelebrateandIthankourBoardofGovernancemembersforvolunteeringtheirtimetoguideus,allourwonderfulvolunteersforthemanyhourstheyputinandourfantasticprofessionalstaffwhobringsomuchloveandcaretoourresidentseveryday.

Sue Blakey

ChiefExecutiveOfficer

CHIEF EXECUTIVE REPORT


New units started

Thisyearconstructionbeganonagroupoftwo-bedroomunitsatthefrontoftheEventideHomesprecinctonPatrickStreet.Twounitswerecompletedandoccupiedandanotheronepurchasedoff-the-planreadyforconstructioninthenextfinancialyear.Thereisspaceforeightunitsintotalunderthis$1.8millionproject,toprovideaflexiblelivingoptionforseniorslookingtodownsizewithconfidence.

Freemason funds for canopy

FreemasonsVictoriapresentedEventidewitha$9,900communitygranttoinstallshadecoveringoverthesensorygardenatWarneWing-ourresidentialaccommodationforpeopleexperiencingmemoryloss.In2013,theFreemasonsgrantedEventide$8,500topurchasecanvasawningsforWarneHouseandin2012,$4,000tolandscapethesensorygarden.

New courtyard opened

TheoutsidespaceatCurrieHousewascompletelyrefurbishedandnamedtheBillCrowCourtyard.TheworkswerefundedbyabequestleftbythelateWilfredAlanCrow,wholivedatEventideHomesfrom2005to2009.Completewithartificiallawn,raisedgardenbeds,plants,treesandautomaticsprinklersystem,thecourtyardfeaturesanalfrescodiningarea,seatingandpaths.MembersofMrCrow’sfamilyattendedtheofficialopening.

Mine grant for movies

A$2,000communitygrantfromStawellGoldMineshelpedEventidetopurchaseanoverheadprojectorandascreentothetuneof$7,000.Residentsandtheirfamilieshavesincebeenenjoyingaplethoraofoldandnewreleasemoviesattheirveryown‘cinema’attheGlynCashinHall–completewithpopcorn!

Artists mentored residents

MonthlyartclasseswereintroducedtotheLeisureandLifestyleProgramthisyear,withabandofGrampiansartistsvolunteeringtheirtimetomentorresidents.AnnetteMay,BeverlyGrace,LynMartin,JudithBurkeandIngridRudolphhavehelpedresidentsexploretheuseofacrylicsandwatercolors.Theclasseshavealsobroughtmanysocialbenefitstotheparticipants,aswellasencouragingthemtorevisittheirpastloveofpainting,ortakeupanewcreativeinterest.

Family day at Cato Lake

InMarch,theEventidecommunitygatheredfora‘familyday’atThePowerhouseprecinctinStawell.Alargeturn-outofresidents,includingthoseinindependentaccommodation,metupwithfamily,friends,staffandvolunteersforabarbecuelunchandawiderangeofindooractivities,aswellasenjoyingastrollaroundtheCatoLakeparklands.

THE YEAR AT A GLANCETHE YEAR AT A GLANCE


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ThisyeartheBoardofGovernancepresentedStaffLongServiceAwardsandCertificatesofAppreciationtoEventideemployeesandmembersofthecommunity.

Thisyear’srecipientswere:

Staff Long Service Award

Ted Hall 30Years

Sue Blakey 15Years

Andrea Monaghan 10Years

Anne Jones 10Years

Cheryl Hurley 10Years

Donna Hay 10Years

Joanne Cross 10Years

Sharlene McCord 10Years

Certificate of Appreciation

Annette May Volunteer

Beverley Grace Volunteer

Denise Stainsby Volunteer

Dorothy Williams Volunteer

Frances McKenney Volunteer

Ingrid Rudolph Volunteer

Joe Price Volunteer

Lynette Gunning Volunteer

Natalie Perry Volunteer

Vicki Cooper Volunteer

STAFF AWARDS


CORPORATE SERVICES REPORT

Utilizingconstructivefeedbackfromourresidents,families,staffandvolunteersisabigfactorinhelpingEventidecontinuetopositivelygrowandprogress

Beingopentoopinions,suggestionsandcriticismisallpartofourdailyContinualImprovementProgram.Thisyearwereceived470generalfeedbackcommentsfromindividuals,aswellas47complaintsand50compliments.Thisvaluableadvicepresenteduswiththeopportunitytoreviewourapproachesacrossvariousaspectsoftheorganisationandtointroducenewprocessestocontinuallyimproveourqualityofservices.

Anextensivetrainingprogramhasagainbeenundertakenthisyearenablingallstaffthroughlearningtoeffectiveprocessesandcompetentperformances.

Eventidestaffwereverybusythisyear,withthegroundsandmaintenanceteamactivating1500requeststhroughouttheEventidecomplexandoveratThePlantationVillage.Laundrystaffwashed11,000loadsofwashingandthedomesticstaffcompleted6,000hoursofcleaningduties.Inthekitchen,ourcooksproduced97,000meals,plus95,000morningteasandsuppers.

ThisisanoutstandingeffortbyourteamandIwouldliketoexpressmygratitudefortheirprofessionalandfriendlyapproachwhilstmakingtheenvironmentandlifestylesocomfortableforourresidents.I’dalsoliketothankourwonderfuladministrativestaff,whichhelpsourdailyoperationsrunsosmoothly.

It’sbeenagreatyearatEventideandIlookforwardtonextyear’sexcitingchallenges,whichincludeimprovingandexpandingourcapabilitiesacrossabroaderrangeofservicestogiveresidentsanevenmoreflexibleseniorlifestyle.

Joanne Cross

CorporateServicesManager


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Thisyeartherewasastrongfocusonservicebenchmarkingandimprovingapproachestothewaywedeliverourclinicalcare.

EventidevoluntarilytookpartinthefirstphaseofastudybytheDepartmentofSocialServicestobenchmarkcertainaspectsofclinicalservicesinAustralianagedcare.Thesetqualityindicatorswere‘pressureinjuries’,‘unplannedweightloss’and‘physicalrestraint’.Wearepleasedtoreportthatweareoperatingatbenchmarklevelforallqualityindicatorsandwearewellbelowthenationalaverageforniluseofrestraints.Theappointmentofanindependentdieticianover12monthsagohashelpedcontributetominimalunexplainedweightlossamongstresidentsandareductioninnutritionalsupplementsbeingrequired.

ThisyearweadoptedtheDepartment’spilot‘PalliativeApproachToolkit’,aimedatraisingthebarofpalliativecareinagedcarefacilitiesacrossthecountry.Ourstaffareprogressivelybeingtrainedintheuseofthetoolkit,whichprovidesvaluableresourcesandguidelinestodeliverbestpracticepalliativecare.

Othernewapproachesforbestpracticeincludedtheintroductionofanewfallassessmentsystem,anewdiabeticmanagementprogram,newchecklistsforreturn-from-hospitalassessmentsandareviewofourmandatoryreportingsystems,withrefreshertrainingprovidedtostaff.

Wealsocompletedadvancedcareplansfor80percentofourresidents.Theseplansarebeingrolledoutaccordingtonewsystemsandprocesses;underpinnedbyincreasedcommunicationwithresidentsandtheirfamiliestosuccessfullydelivertheseplansandefficientlyaddressanyacutehealthconcerns.

Clinicalstaffcontinuedtobuildtheirskillsandknowledgethroughprofessionaldevelopmentduringtheyear.Allnursescompletedthelatestwoundcaretrainingandsevenstaffbecamefullyaccredited‘no-lift’trainers,whowillberesponsibleforenforcingour‘no-lift’program

tominimizestaffinjury.WearealsonowreceivingregulartrainingfromMedicationReviewConsultantswhocomeintoreviewourresidents’medicationsbi-annually,orasreferredbymedicalpractitioners.

Staffingwasachallengethisyear,withasignificantnumberofnursesmovingontootherpositions.Thankyoutoourcontinuingstaffwhopulledtogetherduringthistime!WealsowelcomedanewRNMaryJosephandanumberofenrollednursesundergoingplacement.And,aspecialacknowledgementtopersonalcarerPrincePhillipforcompletinghisenrollednursestudies!

Thestrengthofourteamplacesusinaverycapablepositiontocareforresidentswithawiderangeofneeds,includingthoserequiringthehighestpossiblecare(thisyearwereceivedarecord75residentsinthiscategory).

I’dliketothankthetirelesssupportoflocalpharmacistBrianHancock,GPsfromStawellRegionalHealthandGPsfromSloaneStreetMedicalCentre,EastGrampiansHealthService(physioservice),AgedFootCarePodiatryandtheDementiaBehaviourManagementAdvisoryService,whoareanintegralpartofourdementiasupportgroup.

ThankyoualsotoClinicalAdministrationManagerJaneGravershaardandClinicalAdministrationCo-ordinatorRachelMoorefortheirsupportandsteppingupasrequiredintomyroleinmyabsence.Andfinally,abigthankyoutotheClinicalTeam,whichconsistentlystrivestomakeourresidentslivescomfortableandfulfilling.

Helen Farnsworth

ClinicalCareManager

CLINICAL CARE REPORT

10 2014 - 2015 ANNUAL REPORT | FOR THE YEAR ENDED JUNE 30, 2015 10

Thisyear,theLeisureandLifestyleProgramintroducedavarietyofexcitingnewactivitiestoourresidents.

Informationtechnologywashighonthelist,withresidentslearninghowtouseourIPadsandevenuseSkypetocommunicatewithfamilyandfriends.

Thepurchaseofanewoverheadprojectormeansthatourmovieprogramhasbeenactive,bringingmanyhoursoffuntoresidents,aswellastheirfamilyandfriendswhomaypopintowatchamovie.

Whenitcomestohealthandwellbeing,residentshavehadaccesstomassagetherapyandsomehavebeentakingpartinwateraerobicsattheStawellLeisureComplex.

We’vebeenoutandaboutinthecommunitydoinglotsoffunthings,likevisitingtheMen’sShed,StawellLibrary,concertsinStawellandArarat,VintageCarClub,MoystonSheepDogTrialsandmanyofthelocalschools(whichalsoenabledustobrushuponourITskillsthankstothestudents).

We’vetakenpartinsomekeylocaleventssuchastheChristmasParadedowntheMainStreet,whichwaslotsoffun!WealsowonfirstprizeintheChristmasTreeFestivalforournoveltytreemadeofedibledecorations.

ANZACDaywasundoubtedlyanextraspecialonethisyearandmanyresidentsattendedthelocalmarchandceremony,aswellasmade500hand-craftedpoppiesfordisplayatFederationSquare.

Throughouttheyearwealsoenjoyedamixofpartiesandgettogethers,includingabarbecueatCatoLakeforourresidents,volunteers,familyandfriends.

Fundraisingwasbigthisyeartoo,withresidentscomingupwithallkindsofideastoraisefundsforlocalandinternationalcausesincludingCancerCouncilofAustralia,NepalEarthquakeReliefandMoystonFireAppeal(throughtheRedCross).We’dlike

tothankeveryonewhosupportedourfundraiserseitherthroughsponsorshipordonations.

Thisyearweaddedartclassestoourregularactivities,whichalsoincludeZumbawithGiovanna,gamesandquizzes,craft,cooking,gardening,sing-a-longsandvisitsfromperformerslikeKeithHaymes,CarmelPhelan,GeoffHarmer,BobFry,MargaretRobertson,ChristineJohnstonandNeilThornton,SeniorCitizen’sSingingGroup,StPatrick’sPrimarySchoolchoir,StawellBrassBand,UnitingChurchFellowshipGroup,AnglicanChurchChoir(CarolsbyCandlelight)andOACministries.

ResidentsinWarneandUrquharthousesenjoyedsocialandstimulatingperson-centredactivitieslikecooking,gardening,music,dollandsensorytherapy,busoutings,lotsoflovelymorningteasandtimediscoveringtheinternetontheiPad.Highlightsincludeda‘motheranddaughterhightea’andaChristmaspartyforresidentsandtheirfamilies.

Asalways,wewelcomedministersfromalldenominationstoofferspiritualandpastoralcaretoourresidentsandtheFellowshipGroupmetregularlyforprayer,Biblestudyandfellowship.

Tokeepresidentsindependent,weenjoyedvisitsfromBlumesFashions,AthletesFoot,ActionAidsAustralia,AMCALChemist,ANZBank,HelloGorgeousBody,BeautySkinandParklaneJewellery.

Ahugethankyoutotheleisure/lifestyleteamandallthevolunteers.Withoutyourcontributionwewouldnotbeabletoofferthevarietyofprogramsthatwedoandrunthemsosuccessfully.

Grace RethusLeisure&LifestyleSupervisor

LEISURE AND LIFESTYLE REPORT


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Photo:KenCrouch

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2014 -15financials

at a glance


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A full copy of the financial reports are available upon request.

FINANCIALS AT A GLANCE

EXPENSESINCOME


INCOME

Residential Care Subsidies

Resident Daily Fees

Retention Revenue

Retirement Village Income

Donations and Fundraising

Interest Received

Other Revenue

TOTAL REVENUE

EXPENSES

Salary & Employee Related Expenses

Depreciation

Food Supplies

Maintenance, Repairs & Utilities

Resident Care Services

Retirement Village Expenditure

TOTAL EXPENSES

TOTAL NET SURPLUS

4,637,525

1,837,444

168,081

296,623

68,541

280,512

81,283

7,370,009

4,773,496

586,898

285,378

489,256

179,609

315,730

6,630,367

739,642

4,186,242

1,561,759

189,572

277,031

24,115

297,403

57,163

6,593,285

4,435,176

550,016

269,516

453,321

157,177

268,514

6,133,720

459,565

20142015$ $

Year ended 30 June

Year ended 30 June

INCOME & EXPENSES STATEMENT


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STATEMENT OF COMPREHENSIVE INCOMESTATEMENT OF FINANCIAL POSITION

ASSETS

CURRENT ASSETS

Cash and cash equivalents

Trade and other receivables

Inventories

TOTAL CURRENT ASSETS

NON- CURRENT ASSETS

Property, plant and equipment

TOTAL NON-CURRENT ASSETS

TOTAL ASSETS

LIABILITIES

CURRENT LIABILITIES

Trade and other payables

Employee benefits

Other liabilities

Borrowings

TOTAL CURRENT LIABILITIES

NON- CURRENT LIABILITIES

Employee benefits

Borrowings

TOTAL NON- CURRENT LIABILITIES

TOTAL LIABILITIES

NET ASSETS

EQUITY

Retained earnings

TOTAL EQUITY

7,171,925

124,525

19,938

7,316,388

15,283,013

15,283,013

22,599,401

353,313

482,271

9,355,577

251,000

10,442,161

396,195

1,903,417

2,299,612

12,741,773

9,857,628

9,857,628

9,857,628

5,6,870,671

113,335

13,745

6,997,751

14,831,429

14,831,429

21,829,180

374,183

390,671

9,192,701

251,000

10,208,555

348,221

2,154,417

2,502,638

12,711,193

9,117,987

9,117,987

9,117,987

20142015$ $

For the Year Ended 30 June 2015


Photo:BettyWilliams

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6 Margaret Pietsch & Edmund 7 Lisa Mills & Jack 8 Betty Williams & John 9 Betty Smith & Frank 10 Sylvia Harries & Edward (Danny) 11 Elaine Osborne & Jack12 Elaine McCracken & Arthur 13 Marg Alway & Ronald 14 Betty Dryburgh & Reg 15 Olive Peach & George 16 Jean & George Black 17 Hector & Elaine Murtagh

annual report

111 Patrick Street Stawell Victoria 3380 Australia

P. (03) 5358 2027 F. (03) 5358 4163 E. [email protected]

www.eventidehomes.com.au

A T‘ ribute to our Veterans &...

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