A QUARTERLY NEWSLETTER FALL 2018 Welcome from the …...A QUARTERLY NEWSLETTER FALL 2018 Advantage ~...
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G R E A T E R D O V E R C H A M B E R O F C O M M E R C E
A Q U A R T E R LY N E W S L E T T E R FA L L 2 0 1 8
Advantage ~ FALL 2018 1
The AdvantageWelcome from the Incoming Chair
The Greater Dover Chamber of Commerce is a dynamic organization comprised of over 500 businesses, professionals, organizations and individuals, who work together to advance the economic well-being of our members and community.
The programs and events we present provide extraordinary opportunities to grow needed networks while gaining new insights that address the ever-changing challenges facing us in business today. Our widely known Local Expert Series, Morning Mixers, Entrepreneur Academy, Citizens Leadership Academy, Cochecho Arts Festival, Business Open Houses, Small Business Series, Education and Government Affairs Outreach, and Apple Harvest Day are a sampling of the many opportunities we offer throughout the year that help support our members and our community.
As the 2018-2019 Chamber Board Chairman, I am honored to work alongside our dedicated Board of Directors, talented staff, dedicated volunteers and Chamber members who share a passion for conducting business in our area and enjoy getting involved in our community.
Thank you for being a member of the Greater Dover Chamber of Commerce. As always, please keep us informed about your business, and let us know how the Chamber can partner with you and others to continue to make the greater Dover, NH area an incredible place to work, live and visit!
Jeffrey HughesChairman,Board of Directors
Open House XBusinessG R E AT E R D O V E R C H A M B E R O F C O M M E R C E
& Annual MeetingTuesday, September 25 | 5:00-7:00 p.m.
Strafford County CAP
Kelli OlsenAssistant Vice PresidentDover Banking Office Manager
Here to help you with your financial decisions
Whether personally or as a business owner you continually make decisions that affect you or your business. You may or may not have thought about the importance of who you are banking with. At Bank of New Hampshire one of our focuses is small businesses as they are a key element to the success and growth of our communities.
As the new Dover Office Manager at Bank of New Hampshire, I will provide you with a banking experience that is easy, convenient and pleasant. As your needs change, we will be happy to help you evaluate those needs and offer you the services that allow you to achieve your goals.
Bank of New Hampshire has a variety of checking account options plus we offer solutions for accepting payments from your clients and provide different ways for you to pay your vendors and suppliers. Partnering with your bank is important and at Bank of New Hampshire we take pride in helping our customers meet their financial objectives. We specialize in banking and you specialize in your business, so let us build a relationship to help you in making the best financial decisions for you.
I look forward to my new role as the Office Manager and hope to see you at many Chamber and community events.
Please feel free to call me at 603.740.4277 or stop in to say ‘hi’ at 845 Central Avenue.
Marion Cheney, Chair Re/Max on the Move
Jeffrey Hughes, Chair Elect Wentworth-Douglass Hospital
Jean Tremblay, Vice ChairFederal Savings Bank
Paula Daley DePlanche, CPA, TreasurerLeone, McDonnell & Roberts PA
Christine Sieks, Past Chair Townsquare Media
Howard AltschillerSeacoast Media Group
Michael BlanchetteLiberty Mutual
Chief Bill BreaultCity of Dover Police
Dennis BurkeMr. Electric
Kelly GlennonJewelry Creations
Roland LapointeD.F. Richard Energy
Sean O’ConnellShaheen & Gordon
Deanna StrandDover Adult Learning Center ofStrafford County
Delise WestHuman Resource Partners
Kim LindquistMembership & Communications Director
Morgan FaustinoCommunity Events Manager
Melissa LaunderBusiness Programs Manager
Donna RinaldiFinance & Accounting
2 Advantage ~ FALL 2018
G R E A T E R D O V E R C H A M B E R O F C O M M E R C E
Bring in the BusinessMarket, Close and Keep Your Customers
Learn how to effectively market to potential customers and how to keep them coming back. The 2018 Smart Business Series, sponsored by Eastern Bank, is a three-part series that will feature knowledgeable experts providing insight in attracting potential customers, closing the deal and providing top-notch customer service to they keep coming back. For more information, visit www.dovernh.org/sbs or contact Melissa at the Dover Chamber at 603-742-2218 or [email protected]
October 31, November 14 and November 288:00 am – 10:00 am
Dover PD Conference Center, 46 Chestnut Street, Dover
Thursdays, October 11 - November 8, 2018
The Greater Dover Chamber of Commerce and the City of Dover partner to offer local residents a closer look at their community through the Dover Citizens’ Leadership Academy. This program will increase citizens’ knowledge of the Dover community and introduce them to opportunities to become more involved as active leaders in the community.
The Citizens’ Leadership Academy will feature discussions about local government and municipal operations and will introduce Dover citizens to opportunities to engage in shaping the future of our city by volunteering as a member of one of the many city boards, commissions and civic organizations.
Limited to 30 Registrants
Visit www.dovernh.org/CLA to register
G R E A T E R D O V E R C H A M B E R O F C O M M E R C E
Advantage ~ FALL 2018 3Member FDIC
We invite you to stop in and meet our Dover team – and take advantage of our great rates
and exceptional service.
Meet us at Our Dover Branch
920 Central Avenue 603-516-1175
Dover Chamber Names Scholarship Recipient and Educator of the Year
The Greater Dover Chamber of Commerce was pleased to award a $1,000 scholarship to Danielle Jewell as part of its annual Student Scholarship program. Jewell, who plans to attend the University of New England in the fall, is a graduate of Dover High School. In addition to being involved in multiple track and cross county sports, Dani was is a member of the National Honor Society, served leadership roles on the Student Council and participated in community service activities through Key Club, and Interact. During her tenure at Dover High she volunteered over 125 times and hosted her own student led blood drives with the American Red Cross.
The Chamber also recognized Helen Gitchier, Teacher at Saint Mary Academy, as the 2018 Educator of the Year. Helen is celebrating her 40th year as an educator for SMA, and is a “living example of patience, kindness, compassion and generosity. Her specialty is working with immigrants and non-native speaking individuals; she has been the director of the school’s professional development program, and has served on their Safety and Accreditation Committees. Students and adults alike from all around Dover proudly call her their 7th or 8th grade teacher and often reminisce about how truly special she was and of the important role she played in their education.
Both programs are organized by the Chamber’s Business and Education Partnership Committee and sponsored by Measured Progress, Jeanne Supple, chair of the Chamber’s Business & Education Partnership, is also an employee of the awards’ sponsor and chairs the company’s Charitable Contributions Committee.
The Greater Dover Chamber of Commerce, Business & Education Partnership and staff of Saint Mary Academy present Helen Gitchier the 2018 Educator of the Year Award.
Joyce Design Solutions Celebrates 25th Anniversary
Beverly A. Hodsdon, president and founder of Joyce Design Solutions has reached a milestone this August, celebrating 25 years of business. Based in Exeter, NH, the firm has grown from the dreams of founder/president, Beverly A. Hodsdon, to a firm that has served more than 120 non-profit organizations, small business, corporate and academic institutions throughout the United States. To celebrate, Joyce Design Solutions invited customers, and Chamber business members to the company’s ribbon cutting at the Dover Chamber on August 16th.
A 25th anniversary ribbon cutting ceremony was held at the Dover Chamber of Commerce.
At award ceremonies for each of the two programs, Supple, who presented the awards, congratulated them and commented dedication to school and community as well as the caliber and integrity of each award recipient, and how their commitment to their schools and community mirrored not only the Greater Dover Chamber’s mission to ‘make good things happen for Dover,’ but also the mission of Measured Progress which is ‘it’s all about student learning.’
4 Advantage ~ FALL 2018
MEMBER RENEWALSThe Board of Directors and Staff wish to thank the following members
who renewed their Chamber investments in June.
Renewal E-Blast Raffle
Members who renew their membership during their renewal month are entered to
win a free dedicated e-blast to go out on their organization’s behalf. Valued at $225!
The renewal e-blast winner for June was Darci Creative!
Get your membership in on-time to win!
Seeking Nominations for Annual Awards
Residential | Commercial | Interior | Exterior
Each CertaPro Painters® business is independently owned and operated.
Do you know an outstanding civic leader, upstanding community crusader, socially responsible business or
innovative non-profit organization?
We invite you to nominate a Citizen of the Year • Business of the Year
Non-Profit of the Year • Volunteer of the Year
Nomination deadline is November 16, 2018.
Applications can be found online at www.dovernh.org/awards and are available at the Dover Chamber,
550 Central Avenue in Dover.
SAVE THE DATEGreater Dover Chamber of Commerce
2 0 1 9
Annual Awards GalaSave the Date
January 18, 2019
2018 Small Non-Profit Winner, SEED
Welcome New Members
Joined June 1 through June 30, 2018
Homes & Land Marketing/Reid Publications Inc. Victoria Cheslock
Portsmouth | reidpublications.com
Blissful Soul StudioJacqueline Finnerty | Dover
Citizens CountGreg Harville | Hamptonwww.citizenscount.org
Portsmouth Regional HospitalLynn Robbins | Portsmouthportsmouthhospital.com
56 Self StorageBrown & Company
CJ ArchitectsDarci Creative
Dos Amigos Burritos LLCGlennon Consulting
Harvard Pilgrim Health CareNEMO Equipment, Inc.
Newick’s RestaurantPortsmouth Harbor Cruises
Rochester Opera HouseRoss Furniture Co., Inc.
Serenity Salon & Spa LLCSRW Environmental Consulting, LLC
State Farm Insurance & Financial ServicesThe Closet ConnectionThe Right Balance LLC
UNH AthleticsUniversity of New Hampshire,
Department of Theatre & Dance
Advantage ~ FALL 2018 5
MEMBER NEWSCommunity Honors Hounsell of Sole City Dance
During the recent celebration of Hounsell’s official retirement from her position as the executive director of Sole City Dance, there was an outpouring of stories, proclamations, song, laughter and tearful remembrances of her long career as both an artist and a teacher. Hounsell founded Sole City Dance, which is one of just a handful of nonprofit dance schools in New Hampshire and is currently located on Route 108 in Somersworth.
The lobby of the new Rochester Performance & Arts Center was decorated with photos, newspaper clippings, T-shirts, and other memorabilia showcasing some of the ways Hounsell has touched the local community with her work. A large gathering of past and current students, parents, faculty, board members, artists and community members joined to reflect upon and celebrate Hounsell’s legacy.
At the end of the evening, Sole City’s board of trustees announced the newly established Christine Hounsell Scholarship, to be given each year to two Sole City Dance tap students continuing their study of dance. This is in addition to the scholarships Sole City already provides to many of its low-income students who take classes in the studio. Hounsell plans to continue to be involved with Sole City Dance, and she also hopes to work with the nonprofit organization Dance for PD, which offers dance classes for people with Parkinson’s disease.
Service Credit Union Makes DonationService Credit Union (SCU) presented the Pease Development
Authority (PDA) with a check for $2,000. SCU Vice President of Marketing Wendy Beswick and Pease Branch Manager Michele Saccoccia were on hand to make the donation to PDA Board of Directors Chairman Kevin Smith, PDA Executive Director Dave Mullen and Portsmouth International Airport Director Paul Brean.
The Pease Development Authority will use the contribution to build the Pease Greeters a communications room for military landing at the Portsmouth International Airport. The PDA oversees the airport, where the Pease Greeters have been welcoming returning troops home since 2005. The non-profit organization greeted its 1,500th flight on June 9, 2018. The volunteer greeters gather at the airport to offer military a warm reception as they walk off and on the plane. The communications room will add to this heartfelt welcome by giving the troops access to phones, laptops and other devices to let their loved ones know that they have reached U.S. soil safely.
GBCC Names New PresidentThe Board of Trustees of the
Community College System of New Hampshire has appointed Dr. Pelema I. Morrice as president of Great Bay Community College. The appointment comes after the recommendation of CCSNH Chancellor Ross Gittell. Morrice succeeds Dr. Wildolfo Arvelo, who departed last fall to become New Hampshire’s director of economic development.
Prior to his appointment at Great Bay, Morrice served as vice provost at the University of Missouri, heading up enrollment management and strategic development. He oversaw admissions and financial aid; enrollment research, analytics and communications; registrar and student information systems; and community college transfer pathways. He engaged in successful fundraising efforts and launched new scholarship programs, while increasing student yield and retention. Morrice had previously served as chief enrollment officer at Bryn Mawr College in Pennsylvania, where his accomplishments included increasing applications, enrollment and retention and leading revenue enhancement programs, and at the University of Nebraska Omaha as associate vice chancellor in the Academic and Student Affairs Division, responsible for enrollment management, admissions and financial aid, student success efforts, dual enrollment and community college transfer programs, and marketing and communications. He began his higher education career as a financial aid counselor at Stanford University in Palo Alto, California.
Gittell noted that the Great Bay position provides an opportunity for Morrice to synthesize strong operational and strategic experience from previous positions. Morrice holds a Ph.D. in higher education from the University of Michigan, a master’s degree in higher education and a bachelor of arts in organizational psychology from San Jose State University. He began his postsecondary education pathway at Cabrillo Community College in Aptos, California. Morrice is currently completing an executive MBA at the Sloan School of Management at the Massachusetts Institute of Technology.
Morrice has extensive experience as an expert speaker with particular expertise in college access, diversity and demographic trends, educational mobility and building a postsecondary pipeline.
GBCC President, Dr. Pelema I. Morrice
Service Credit Union (SCU) donated $2,000 to the Pease Development Authority (PDA). From left to right are SCU Vice President of Marketing Wendy Beswick, PDA Board of Directors Chairman Kevin Smith, Portsmouth International Airport Director Paul Brean, PDA Executive Director David Mullen and SCU Pease Branch Manager Michele Saccoccia.
Christine Hounsell was recently honored at her retirement celebration.
6 Advantage ~ FALL 2018
DePlanche Generously Gives Her Time So Others Can Breathe Easier
The Leone, McDonnell & Roberts, PA shareholder Paula DePlanche has been a distinguished leader for the American Lung Association in New Hampshire. As she celebrates 30 years with Leone, McDonnell & Roberts, PA this November, she also celebrates 11 years of volunteerism with the American Lung Association, where she helped to organize events, raise awareness and educate the local community on the dangers of lung disease.
Paula began her support of the American Lung Association in 2007. Since that time, she has served as Chair of the Leadership Board, Chair of the Audit Committee and has volunteered for the organization’s Cycle the Seacoast event since its inception in 2011. Her work with the Lung Association has led to additional support from Leone, McDonnell & Roberts, which has been a sponsor of the Cycle the Seacoast event throughout its nine years.
Paula’s involvement stemmed from a personal experience with the devastation caused by lung disease, as her grandfather was stricken with lung cancer and suffered from COPD. He ultimately lost his life to COPD.
The 9th Annual Cycle the Seacoast event took place on May 6th, 2018 with over 400 cyclists and 200 volunteers participating in support of the American Lung Association. The one-day, multi-route cycling event is held at Redhook Brewery in Portsmouth, New Hampshire each year on the first Sunday of May, and has raised over $115,000 this year alone for the American Lung Association and over $750,000 over the last nine years.
Daystar Ranked Among Top 501 Global Managed Service Providers
Daystar, Inc. ranks among the world’s 501 most strategic and innovative managed service providers (MSPs), according to Channel Futures 11th annual MSP 501 Worldwide Company Rankings. At number 277, Daystar joins an elite group of MSPs.
The MSP 501 is the first, largest, and most comprehensive ranking of managed service providers worldwide. This year Channel Futures received a record number of submissions. Applications poured in from the United States, Europe, Asia, South America, and beyond.
As it has for the last three years, Channel Futures teamed with Clarity Channel Advisors to evaluate these progressive and forward-leaning companies. MSPs were ranked according to a unique methodology, which recognizes that not all revenue streams are created equal. Revenue figures were weighted according to how well the applicant’s business strategy anticipates trends in the fast-evolving channel ecosystem. Channel Futures is pleased to honor Daystar, Inc.
The MSP 501 winners and award recipients will be recognized at a special ceremony at Channel Partners Evolution, held this year October 9-12 in Philadelphia, as well as in the Fall issue of Channel Partners Magazine.
(L to R) Melissa Walden American Lung Association Development Manager and Paula DePlanche, CPA, MST
SUNDAY, SEPTEMBER 23 | 9:00AMDOVER, NH SeacoastCancer5K.org
Woodman Museum Has New LeaderBy Brian Early, Foster’s Daily Democrat
The Woodman Museum has hired as a new executive director to lead the 102-year-old institution on Central Avenue. David Tompkins started his new career on Thursday after the board of trustees chose him out more than 35 candidates.
While Tompkins, 59, has called Dover home for him and his family for the past 16 years, he has spent many of those years working in other parts of the country. His new five-minute commute is perhaps one of his favorite aspects of the job, allowing him to spend much more time with his family and lead an organization he wants more people in the region to know about. He’s also excited about taking a leadership role in an organization with firm footing with lots of growth potential, a change from his most recent work.
The Kansas City, Kansas, native comes to the Woodman Museum with more than 30 years of senior executive experience that has been mostly focused in the performing arts. For much of this century, Tompkins has overseen and turned around many non-profits, such as the Boston Ballet, Ballet Arizona, Modesto Symphony Orchestra, Orlando Ballet, Ballet West and Portland Ballet.
One of his goals is to remind those who have lived in Dover for years who haven’t been to the museum in years to return.
Advantage ~ FALL 2018 7
Thank You to Our Sponsors for a Great Season!
Opening Act Series
Farmers’ Market Stage
Dinner & A Movie SeriesBox Office
603.742.2218 • WWW.DOVERNH.ORG • FALL 2018
550 Central AvenueDover, NH 03820Change Service Requested
Please share this newsletter with your colleagues!
PRSRT STD MAILU.S. Postage
PAIDPermit No. 182 Manchester, NH
Congratulations to the 2018 Businesses of the Year!
Mark your Calendar — October 6thThe Chamber’s Apple Harvest Day Committee is hard at work planning the 34th Apple Harvest Day. 2017’s event brought over 50,000 people to the Garrison City on the first Saturday in October. This year’s event is likely to be even more successful with an estimated 400 vendors expected fill over eight city blocks from Third Street to Henry Law Park. The event will include five stages of entertainment, a 5K Road Race, KidZone, Auto Alley and much more. For more information visit dovernh.org/ahd.
SAVE THE DATEThursday,
November 1, 20187:30am-9:30am
University of New Hampshire Huddleston Hall
Thursday, September 138:00-9:00 a.m.
Greater Dover Chamber of Commerce
Tuesday, September 255:00-7:00 p.m.
Strafford County CAP
Wednesday, October 38:00-9:00 a.m.Maple Suites
Social Media Time SaversThursday, October 4
7:30-9:00 a.m.The McConnell Center
Register at www.dovernh.org
Open House XBusinessG R E AT E R D O V E R C H A M B E R O F C O M M E R C E
& Annual Meeting
www.keystonepress.com9 Old Falls Road, Manchester, NH
Newsletter printed by:Time to Nominate!We invite you to nominate a
Citizen of the Year Business of the Year
Non-Profit of the YearVolunteer of the Year
Deadline is Nov. 16, 2018.Applications at www.dovernh.org/awards