A Product of Secure Web-based CRM software Web-based Automation of Sales Process of your...

a Product of

Secure Web-based CRM software

www.angleritech.com/connect

Web-based Automation of

Sales Process of your Organization

Copyright © ANGLER Technologieswww.angleritech.com

Secure Web-based CRM software a Product of

Copyright © ANGLER Technologies www.angleritech.com

About ANGLER

• ANGLER is an ISO 9001 quality certified innovative technology company with a successful track record of 10+ years with 175+ professionals. We deliver cutting edge Software Products, Offshore Development and Design Services from our world-class development centre in India

• With local presence in 10+ global locations, we also work in partnership with channel partners & system integrators world-wide to provide quality solutions to our clients.

• Overview

• Modules & Features

• Applications

• Benefits

• Contact



Overview

• CRM - Process of Marketing, Sales, and Service & Support within any organization

• ANGLER CRM - Connect offers an easy-to-use, end-to-end Solution to automate the

Sales Process of your Organization designed for the Web

• Connect comprises three key functional areas:

• Marketing Automation

• Sales Force Automation

• Customer Service & Support



Modules & Features

• Campaign Management

• Lead Management

• Account Management

• Contact Management

• Opportunity Management

• Activity Management

• Helpdesk

• Reporting & Analysis



Campaign Management

• Maximize the return on your marketing investment with detailed tracking

• Track and analyze Trade shows, direct mail, advertising, and marketing promotions

• Create and maintain email templates by using the Templates module

• Maintain contacts list by using the Audience module

• Manage Campaign activities in an efficient manner

• Carry out Campaign activities





Campaign Management

Lead Management

• Gives sales reps instant access to the latest prospects and ensuring that no leads

are dropped



Lead Management



Account Management

• Get a complete 360-degree view of your customer relationships

• Provides instant, company-wide access to detailed and integrated contact information



Account Management



Contact Management

• Get a complete 360-degree view of customer relationships

• Provides instant, company-wide access to detailed and integrated account data



Contact Management



Opportunity Management

• Enables sales teams to work together to close accounts faster

• Updates and tracks all opportunity-related information

• Track stage history and determine the cause of downgraded sales opportunities



Opportunity Management



Activity Management

• Schedule activities for Opportunities and Leads

• Ensure timely follow-up with your prospects and customers



Activity Management



Help Desk

• Resolve customer issues after the sale responsively

• Build customer satisfaction and loyalty



Customer Service & Support comprises of two key functional areas

• Cases

- Track every interaction of customer service & support teams with each customer

• Solutions

- Maintain a centralized database of solutions to leverage knowledge across

the enterprise

Help Desk



Reporting & Analysis

Provides a wide variety of reports like

- Account and Contact Reports - Lead Reports

- Opportunity and Forecast Reports - Support Reports

- Sales Reports - Campaign Reports

- Competitor Reports



Reporting & Analysis



Applications

• FMCG

• Automobile

• Pharmaceuticals

• Insurance

• Services

• Engineering

• Health Care

• Financial Services



Benefits

• High Return On Investment

• Manage customer relationships in a quick and cost effective way

• Available 24 x 7

• Easy to Use

• Instant Deployment

• Accessible from everywhere

• An easy-to-use end to end product to automate the Sales Process of your

Organization designed for the web



Secure

Scalable

Reliable



Clientele

A Product of Secure Web-based CRM software Web-based Automation of Sales Process of your...

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