A New Shipping Strategy - FlyPharma · 2017. 6. 13. · MSD A New Shipping Strategy Introducing a...

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MSD A New Shipping Strategy Introducing a new model for pharma handling services Ruud van der Geer FlyPharma Conference Brussels, 07 June 2017

Transcript of A New Shipping Strategy - FlyPharma · 2017. 6. 13. · MSD A New Shipping Strategy Introducing a...

  • MSD A New Shipping Strategy Introducing a new model for pharma handling services

    Ruud van der Geer FlyPharma Conference Brussels, 07 June 2017

  • 2

    Agenda topics

    Intro MSD Product Handling Robustness • Step 1: Compliance • Step 2: Product & Process Control Limits Case Study

    • Step 2: Product & Process Control Limits, forward looking thoughts and vision • Step 3 + 4: Thermal Protection Solutions (TPS) and Monitoring • Step 5: Performance Monitoring

    Take Home & Implement

  • About MSD

    We are a global healthcare company with a 126-year history of working to make a difference in global health.

    HEADQUARTERS Kenilworth, NJ, U.S.A. operating in more than

    60 countries

    Merck & Co., Inc. is our legal name and is listed on the New

    York Stock Exchange under the symbol "MRK."

    EMPLOYEES approximately 69,000

    worldwide (as of 31MAR17)

    2016 REVENUES $39.8 billion; 54% of sales come from outside the United States

    2016 R&D EXPENSE $6.8 billion; 19 drug candidates in late-stage development

    BUSINESSES Pharmaceuticals, Vaccines, Biologics and Animal Health

    HELPING THE WORLD BE WELL

  • 1. COMPLIANCE

    PRODUCT STABILITY

    PROTECTION

    MONITORING

    KPI TRACKING

    2.

    3.

    4.

    5.

    Define Control Limits

    Define Control Measures

    Ensure Process Visibility

    Monitor Performance

    “True North”

    MSD requirements and expectations for robust temperature controlled

    logistics

    4

    Robust Temperature Controlled Logistics for Manufacturing Companies A NEW Shipping Strategy

    Product Handling Pyramid WHY?

    WHAT?

    HOW?

  • COMMUNICATION

    Product Handling Pyramid

    Define Control Limits

    Define Control Measures

    Ensure Process Visibility

    Monitor Performance

    5

    Control Limits

    NEW STRATEGY

    A NEW Shipping Strategy

    As an opportunity to improve our compliance posture

    CONTROL & CONTINUOUS IMPROVE

    E2E VISIBILITY

  • Define Shipping Control Limits “What to Control?”

    Product & Process Control limits A NEW Shipping Strategy

    LONG TERM

    STATIC TEMP

    CONTROL- ABLE

    STORAGE

    SHIPPING

    VARIABLE TEMP

    UNCONTROL- ABLE

    ELEMENTS

    SHORT TERM

  • 7

    xx%

    xx%

    xx%

    xx%

    xx%

    Case Study

    Percentage of extreme minimum and maximum temperature in range

    NEW PROCESS CAPABILITY

    MIN & MAX Recorded

    Temperatures

    0

    2

    40

    15

    30

    25

    LCL UCL

    15

    0

    30

    30

    A NEW Shipping Strategy

    Lane Capability

    How to define Lane Capability and, “what does Good look like?” 1

    What does GOOD look

    Like?

  • Labeled Storage Req.

    Allocated Stability Data

    Shipping Range

    Case Study A NEW Shipping Strategy

    NEW PROCESS CAPABILITY All Shipments

    NEW PROCESS CAPABILIT Y

    Lane Capability

    Current State

    X Ѵ EXAMPLE of an EU Labeled Room Temperature Product

    “Store below +30C”

    T (ºC)

    # Shipments

    Future State Lane Improvement Program 1 2

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    Forward looking thoughts and vision

    A NEW Shipping Strategy

    Next Steps A NEW Shipping Strategy

    Approved Strategy

    Need for industry wide collaboration

    SHIPPING BY PROCESS CAPABILITY NEW

    COMMUNICATION CONTROL & CI E2E VISIBILITY

    CAN WE PROTECT?

    CAN YOU DELIVER?

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    Forward looking thoughts and vision

    A NEW Shipping Strategy

    CONTROL

    Need for air cargo industry wide STANDARD RANGES

    Product & Process Control limits A NEW Shipping Strategy

    Linking to the IATA Special Handling Codes

    PIL (Pharmaceuticals)

    +

    SPECIAL HANDLING CODE Low Temp High Temp

    DNF 0 DO NOT BOIL?

    ERT +2 +25

    CRT +15 +25

    COL +2 +8

    FRO ... -10C

    CAN YOU DELIVER?

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    Forward looking thoughts and vision

    A NEW Shipping Strategy

    CONTINUOUS IMPROVEMENT

    Need for air cargo industry wide PROGRAMS

    Product & Process Control limits A NEW Shipping Strategy

    Linking to the IATA CEIV & Pharma.Aero programs o To prove Process Control by adapting GDP Reg. Expectations o To prove Process Capability

    “HOW TO MAKE THIS TANGABLE?”

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    Forward looking thoughts and vision

    A NEW Shipping Strategy

    COMMUNICATION

    Need for air cargo industry wide STANDARD COMMUNICATION

    Product & Process Control limits A NEW Shipping Strategy

    +15°C to +25°C

    19 May 2016 / 11:05

    STANDARD AWB TEXT

    +15°C to +25°C +2°C to +25°C DO NOT FREEZE

    +2°C to +8°C

    COLD CHAIN

    NEW 0°C to 40°C?

    CRT PRODUCTS

    Passive Packouts

  • 1. COMPLIANCE

    PRODUCT STABILITY

    PROTECTION

    MONITORING

    KPI TRACKING

    2.

    3.

    4.

    5.

    Define Control Limits

    Define Control Measures

    Ensure Process Visibility

    Monitor Performance

    “True North”

    MSD requirements and expectations for robust temperature controlled

    logistics

    13

    Robust Temperature Controlled Logistics for Manufacturing Companies A NEW Shipping Strategy

    Product Handling Pyramid

  • 14

    Standard Thermal Protection Systems & Monitoring A NEW Shipping Strategy

    NEW SHIPPING RANGES IDENTIFIED

    “The Menu”

    Target Shipping Range

    LCL UCL

    Update NOW

    DEFINED

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    Standard Thermal Protection Systems & Monitoring A NEW Shipping Strategy

    Shipper always to use a QUALIFIED

    thermal protection system

    EXAMPLE

    “The Menu”

    Target Shipping Range Monitor

    Thermal Protection System (TPS)

    Large/Medium/Small

    (L/M/S) LCL UCL ID

    PASSIVE

    (HIGH END) PASSIVE

    ACTIVE / HIGH END PASSIVE

  • Standard Thermal Protection Systems & Monitoring

    16

    A NEW Shipping Strategy

    EXAMPLE

    Target Shipping

    Range Monitor Thermal Protection

    System (TPS)

    Large/Medium/Small (L/M/S)

    Transportation Service

    Flights (In)direct / Routes

    INTERNAL KPI (FPQ%)

    Current State

    Future Target LCL UCL ID

    PASSIVE

    (HIGH END) PASSIVE

    ACTIVE / HIGH END PASSIVE

    EXAMPLE

    “The Menu”

    Adding Transportation related Control Levers and

    agreed performance measures

    Update BEING

    EXPLORED

  • Standard Thermal Protection Systems & Monitoring

    17

    A NEW Shipping Strategy

    EXAMPLE

    Target Shipping

    Range Monitor Thermal Protection

    System (TPS)

    Large/Medium/Small (L/M/S)

    Transportation Service

    Flights (In)direct / Routes

    INTERNAL KPI (FPQ%)

    Current State

    Future Target LCL UCL ID

    PASSIVE

    (HIGH END) PASSIVE

    ACTIVE / HIGH END PASSIVE

    EXAMPLE

    “The Menu”

    Lane A

    Lane C

    Lane D

    Depending on requirements

    and capabilities (based on Lane

    Risk Assessment)

    Lane B

  • 1.

    2.

    3.

    4.

    5.

    Define Control Limits

    Define Control Measures

    Ensure Process Visibility

    Monitor Performance

    “True North”

    MSD requirements and expectations for robust temperature controlled

    logistics

    18

    Robust Temperature Controlled Logistics for Manufacturing Companies A NEW Shipping Strategy

    Product Handling Pyramid

  • Dashboards

    Performance Monitoring A NEW Shipping Strategy

    Trending & Continuous Improvement

    EXAMPLE

  • • There is a difference between Storage Conditions and Storage Requirements! • “Transportation as an extension of Storage” should be a Target Condition but

    is currently not 100% achievable and realistic globally • With a proper Risk Assessment Program and Supporting Product Stability

    Data it can be demonstrated that short term deviations from labeled storage conditions have no impact on product quality and investigations can be limited

    • Standard Temperature Ranges & Communication to be defined and accepted Industry wide!

    • Standard Improvement Programs need to be defined and Industry wide accepted!

    • These can be used to support Collaborative Continuous Improvement of the shipment process and provided services

    Take Home & Implement A NEW Shipping Strategy

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    Ruud van der Geer MSD Supply Chain Management Center of Excellence EMEA Product Handling [email protected] +31 23 515 3101

    mailto:[email protected]

    MSD �A New Shipping Strategy�Introducing a new model for pharma handling servicesSlide Number 2Slide Number 3Robust Temperature Controlled Logistics for Manufacturing Companies Control LimitsProduct & Process Control limitsCase StudyCase StudyNext StepsProduct & Process Control limitsProduct & Process Control limitsProduct & Process Control limitsRobust Temperature Controlled Logistics for Manufacturing Companies Slide Number 14Slide Number 15Slide Number 16Slide Number 17Robust Temperature Controlled Logistics for Manufacturing Companies Performance MonitoringTake Home & ImplementSlide Number 21